All Kapwing Reviews
1-25 of 202 Reviews
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Jared
Market Research, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed January 2024
Has been a blessing in disguise
kelvin
Verified reviewer
E-Learning, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Kapwing Review
Was great using it for promo videos an YouTube videos.
PROSThe fact that am able to add shapes to my videos and export to different formats make kapwing a great tool
CONSI'd prefer an offline version of kapwing
Connor
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Just get Kapwing and actually get your content out there
It's incredible. So happy to be able to push forward with our content strategy.
PROSKapwing is hands down the most important thing to happen to me within video. It took me from giving up on creating content, to actually getting things out into the world once every two weeks - they just make it so much easier to put out polished videos without a lot of time / work / technical knowledge.
CONSSome of the really heavyweight features in premiere are not in Kapwing. But frankly I don't know how to use them anyway and all they are is a block to me getting content out there.
Reason for choosing Kapwing
Ease of use and built in AI to make creation simple and streamlined
Reasons for switching to Kapwing
I could not actually get through editing videos in Premiere
Tzippy
Government Relations, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Don't buy it. it's not worth your money.
Kapwing destroys video edits I'm making, something that looks like just technical glitches on the site. In addition, the automatic subtitles do not work well at all - really bad. I prefer to type the subtitles in a free app instead of spending hours correcting subtitles (which doesn't work well either). It's really rude to charge such a high amount for a site full of glitches like this. If your site is under construction, don't charge money for it or charge a nominal amount. Really angry and expecting compensation. I both paid, and wasted my time for nothing. The never-ending glitches and bugs that simply destroy the work experience and cause that a website that was supposed to save me time, takes more time of my life than parallel applications.
PROSThere is a wide variety of animations and text formatting options. This is the main reason I subscribed to the site.
CONSThe never-ending glitches and bugs that simply destroy the work experience and cause that a website that was supposed to save me time, takes more time of my life than parallel applications.
Reasons for switching to Kapwing
I wanted to use the AI captions with the wide variety of animations and text formatting options.
Brianne
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
memes as a service
Great experience using the product, especially with a small team
PROSI use Kapwing to create video content and memes for my early stage company. This has been a great way to generate traffic to my professional website and leads to higher engagement on our company's social media channels.
CONSI don't have any complaints at this time
Reasons for switching to Kapwing
Kapwing has more options for video editing and other types of assets
Jack
Non-Profit Organization Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2023
Kapwing for captions over any other platform
92% of social media users are watching videos with their sound turned off. Kapwing makes generating captions a breeze. Simply add the video you want to caption, click generate and Kapwing does all the hard work in a matter of moments. You can then focus on getting the fonts, colours and style right. Kapwing has increased my video output ability by simplifying tasks that used to take me hours. They now take minutes, if not seconds.You can also easily adapt video content for each platform with Kapwing’s canvass resizing tool. Create one video and have it ready for every social network with a few clicks of a button.
CONSI genuinely struggle to find an answer to this, the tool has made my life so much easier.
Reasons for switching to Kapwing
Cost effective, easy to use.
Sarah
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
The video editing software that is "juuuust right"
Think of Kapwing like a rock polisher. When you drop in a some hunk of stone you found lying in the dirt outside, it's not like you're expecting it to spit you out some 10 carat, Kardashian-worthy diamond. It is an efficient, effective functional tool to churn you out a quick, shinier version of whatever went in to it though. For educators, parents, homemakers, start-ups, newcomers, the little guy, and all the "joe-regulars" of us out there--this helps us do more, be more, see more, and be seen more than we could have on our own. Kapwing is about as polished as unprofessional can get.
PROSThis software isn't too much or too little of anything, it's the Goldilocks-approved method for video editing. It's just fast, functional, and fearless. Although I can only speak for the free version, it doesn't require registering, downloading, or having any prior knowledge or tech-savvy, either--which is what everybody says (and why everybody loves it). Considering how little time and effort you have to invest, the return is definitely worth it.
CONSKapwing gets a lot of flack for being too rudimentary, lacking customer support, and having glitches. I only used the free version, but it was super-easy to use and super-fast to understand--which are pretty high on the priority list for those of us out there without computer science degrees and scads of freetime to feel injustice over our own user-error-based-incompetence and poor choices. Users get out of Kapwing what they are able to put in and what they want to and choose to put in. So if you're like 85% of the general population and are broke, busy, multitasking, and tired--this simple little tool is "juuuuust right".
Mireille
Human Resources, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Why I choose Kapwing?
The tutorial Is clear and it's easy to use . The effect that you need when editing a video are super and the result is excellent.
PROSWhen you start using digital for a living it IS important to find good products that are free and easy to use. Kapwing is realky helping me as à community manager. I needed an editing tool that was easy to use and Kapwing realky help me. Free of charge and es easy to use, I recomend it to someone who start online.
CONSNothing yet! And I think that I will be satisfied
Reason for choosing Kapwing
Recommendation
Angela
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2021
Efficient, Effective, Incredibly Valuable.
Twitter is the form of social media I utilize the most and their team is highly responsive to DMs and @replies.
PROSPersonally, I've never been really tech savvy and this software is so intuitive that it actually makes me want to learn more about tech :-) Professionally, our team utilizes Kapwing for captioning and I value that there's the capability to upload customized fonts . Also the workspaces have never glitched and have saved my content even at times I didn't need it to! :-) Happy all around. Can't say enough about how innovative and important this software is.
CONSNope! Routinely utilize Kapwing and very grateful for the team!
Cricri
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
a really useful tool
Very useful tool to quickly transform your videos into shorts. Time saving and easy to use. Free version available. I recommend it.
PROSVery easy to use, allows you to resize 16:9 format videos into short videos very quickly. I like the fact that the visual can be easily seen again.
CONSThe picture quality is a bit worse than the original
Amanda
Verified reviewer
Performing Arts, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2022
Invaluable Product
It took me a while to learn what I need to use it. There are lots of features that I still don't understand, so I don't use them. Overall though, I love this website and software!
PROSI can't live without this video editing software. It is invaluable to me as an independent voice teacher. I have young students and often need to shorten songs, tracks, and Mp4s, so being able to edit them to accommodate my students is awesome!
CONSI wish there was a way to lower the volume on the vocals or take them out.
Syed
Marketing and Advertising, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Kapwing – ‘a versatile tool to create any content easily with drag and drop actions’
I like to use this tool . As I sated, Kapwing has a lot of good features and the default configuration with the social networks is very convenient for me. So, my overall experience with Kapwing is very good.
PROSI think trimming the video is super easy in Kapwing with drag and drop actions. This software is absolutely an easy platform for the beginner. I am convinced with a lot of free features of Kapwing which are very useful. I love the fact that they have an auto-subtitle option and this is really time-saving. Also, I would like to mention the resizing feature which makes it easy to create different content on the same platform. I think the online editing opportunity is very useful because there is no hassle to install it on the computer. You can edit anything from anywhere. The default configuration for various social media is amazing and this option allows me to publish the videos smoothly.
CONSI didn’t like that I lost my work a few times and I think glitches occurred with my task. I observed exporting videos sometimes a slow process. I like to use this tool but wish if they could have more features and elements to be even more creative with this software.
Eric
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Kapwing has it all!
Amazing!
PROSI create professional-looking videos with no previous video creation experience.
CONSThe dev team continues to create new features. I don't keep up with everything new.
Ben
Music, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Social Media Manager Essential Tools
Their team has always been very responsive in helping me with any questions I've had. I can't wait to see this product become more widely used in helping content creators reach their audiences effectively like they have done for me.
PROSThis tool should be in every social media account managers bookmark list. I use this daily to help with video editing. Even if you're a pro video editor, their is no need to be spending hours trying to get the format correct. Kapwing does the hard work for you.
CONSNo real cons, this service is solid. My only wish list request would be the ability to have an archive of the videos I've already worked on. So incase the client needs something edited/resized I don't have to reupload.
Bob
Banking, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2023
Can't trust it IMO
I spent 6 hours creating a video and a Kapwing bug, which they fully admit to, erased all my hard work. They offered me $5 for my troubles. Gee thanks. I bill out at $400 an hour, Kapwing. How do I send you my bill??I no longer trust this product and would advise anyone to consider other products, ESPECIALLY if you plan to create long videos.Sincerely, Disgusted Kapwing user
PROSGreat choice of stock images and videos.
CONSReliability. WARNING: Kapwing may delete hours of your work on a video, at random and without warning, like it did with me. They claim to have a "revision" system that can reload past versions in an emergency but it didn't work either.This thing has horribly coded saving system IMO, with inadequate redundancy.
Alan
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Nothing else compares!
Not sure how I found Kapwing but it has been the most efficient video creating tool we have,
PROSIt simply has all the features any business would need regardless of skill level.
CONSAny previous Cons have always been removed as the program improves.
Reason for choosing Kapwing
I use Kapwing in conjunction with my other video editing software.
Timothy
Information Technology and Services, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed May 2020
Do not buy! The functionality of this product is the absolute worst...
You might get the job done eventually, but it will be like pulling teeth 10x. Honestly the people who designed the piece of junk should be ashamed that they charge for it. I'm not making this up. Do not pay these people any money! There are so many other video apps out there. Please do yourself a favor and stay clear.
PROSIt's pretty simple to figure out how to use. After a few minutes of tinkering around with it you can pretty much figure out all that you need to know about how to make a video.
CONSThe functionality of the product is downright shameful. I've never used anything before so riddled with bugs and malfunctions. It's freezes every time. If you try to refresh the screen it makes you wait 10 min for it to reload. If you upload a new video it actually corrupts some of the other videos that have already been uploaded. It actually gets more buggy the more you use it. If you upload audio in it it never plays correctly and constantly plays scratched videos out of sync. Due to the horrible functionality of the product it took me most of Saturday and ALL DAY Sunday to finish a project that really shouldn't have taken longer then 30 min. This is the most frustrating piece of junk I've ever used. They should give me my money back.
Mark
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Love using Kapwing
I'm a huge fan of Kapwing for a variety of reasons. It's easy to use, it's intuitive, it's web-based, they're consistently coming up with ways to improve the product. It's really a phenomenal product and it's pro version is not prohibitively expensive either.
PROSMy favorite part of Kapwing is how easy it is to use and the large amount of things the software allows you to do without requiring you to download anything
CONSI would love to see a cheaper pro option especially for nonprofits. I also think Kapwing struggles with larger video files and wish it could handle larger and longer videos a bit better.
Christian
Verified reviewer
Music, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
You can do everything!
Sometimes i need to create some videos for my youtube channel, thanks to Kapwing i can do that.
PROSA lot of tools for video and photo making; No watermarks in the free edition; Fast rendering for mp4 videos;
CONSSome tools are complicated to use, they need to add some tutorials; The monthly price for me is a bit elevated;
Adam
Writing and Editing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
I was looking for an editor for TikTok videos
I love Kapwing! It's all I use for my content creation at the moment.
PROSI was looking for an editor for TikTok videos and Kapwing was the only one that felt like a plug and play tool. Sure, you have to now how to use it, but it's really simple! I don't care to use anything else especially for subtitles. They friggin' auto-generate them! You can adjust it and all. Especially on TikTok with motivational content, that makes a huge difference instead of looking sloppy like everyone else. Get Kapwing and make it happen!
CONSIt's a little quirky everyone now and then with snipping clips, but nothing bad.
Tariq
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Awesome multi purpose content creation tool
Kapwing provides a variety of options for content creation that aid my work as a social media manager
PROSThere's so many! I can make videos, add subtitles to the videos and apply different filters and frames. I can make memes and gifs, extract individual frames from video to repurpose as images.. The list goes on!
CONSI would like a subscription tier for individual users
Hamza
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Amazing Video Editing Software
It works like a charm, works quickly, and has no bugs, what more could you ask for?
CONSNothing to dislike. I love everything about it.
Jyotsna
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Video Editing solution on web
Pros of Kapwing: - Easy to use - Multiple editing options like reverse, watermark, subtitles, etc.
CONSCon of Kapwing: Rendering time of certain features in videos take a lot of time.
Cherene
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2022
Glitchy with bad customer service
I am actually very disappointed. I am not one to write bad reviews, but their disregard for customer service just left a bad impression.
PROSThey have a few cool features for creating social media content. I Enjoyed there smart cut feature.
CONSVery glitchy. Oftentimes, when you export the elements, will move around the screen. Even after reviewing and editing. It's not good for videos over 5 minutes; anything longer, moves too slowly. Also, I was a few hours late before the cancellation. They would not provide a refund or take responsibility for their glitchy software. This is even after I have donated 1 hour of a live video interview to give their company feedback on their software. I was on a trial, then worked with the software for a month before onboarding my entire team. Yet, no refund on a month that we were no longer going to use.
Maxi
Entertainment, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Huge relief for the non-tech-savvy
My first day I used the free trial for three different tasks, my second I already upgraded to a month subscription for others. Very happy with the simple design that is competitive with other professional output I'm seeing.
PROSThis is by far the most user friendly captioning interface I've ever encountered. I do a wide variety of projects that I always struggle through by the skin of my teeth or have to hire out for, and Kapwing allows me to knock them out quickly and without stress.
CONSn/a