Castr vs Hightail

RATING:

4.8

(423)

Castr has 423 reviews and a rating of 4.75 / 5 stars vs Hightail which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (423)
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Ease-of-Use
4.5 / 5
Hightail
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
May 13, 2024
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Pros/Cons
  • Pros

  • The ability to transmit on many platforms and with good quality is an additional value to offer to customers.
  • I like that this software can be set up quickly and with a small knowledge of it, also is very affordable.
  • Cons

  • User interface is a bit clunky, hate not being able to switch serves once everything is setup.
  • We've also had the occasional problem with Facebook where the stream starts twice, and and we end up with 2 events (a 2 minute start of the event, and then a separate one with the rest).
Read all user reviews
  • Pros

  • Easy to use and very cost effective. I've never actually paid for any of the files I've sent, which has been awesome.
  • Easy, fast, good customer support. Don't know why you are red highlighting this box and not letting me go to the next page.
  • Cons

  • It is the biggest pain to get and find. They fact that i have to go hunt it down is insane in a world where it should just be emailed to me.
  • Unless you pay for the upgrade, the files are deleted after a week or so, which has caused problems when the files aren't download right away.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos