All Filestage Reviews
1-25 of 102 Reviews
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Rick
Marketing and Advertising, 2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed June 2021
Huge time saver
Martina
Verified reviewer
Translation and Localization, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Super tool for easy review & collaboration - my customers love it!
I was looking for an easy way to make files available to my customers for review. I discovered Filestage and was impressed how easy and intuitive it was. My clients praised me because I was able to offer them a simple review option.
PROS- intuitive usability - easy online review & collaboration - directly in the web interface - clients can comment the content easily without need to register - easy upload of different versions - complete documentation about reviews and versions - very time-saving & transparent - you do not need to send emails back and forth - my customers love it as this tool simplifies our cooperation
CONSNo Cons :-) Only, I wish tere was the possibility to upload and review more file formats.
Michael
Shipbuilding, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Review management: simple, fast and effective
We use Filestage for all review processes of images, layouts, films etc. both internally within our team and with clients. The software is easy to use and self-explanatory to a large extent. Even clients who only need to approve images from time to time can use Filestage quickly and intuitively. The handling of our approval processes as well as transparency has improved significantly and Filestage contributes significantly to our quality assurance.
CONSNothing really. There are certainly one or two functions that would make the software even better, but new functions are being implemented little by little and the needs of the users are being intensively addressed.
Vendor Response
Hallo Michael, thank you for your kind feedback and the open words. We really appreciate you've taken the time to leave this review. We're so happy to hear you love the platform, and we're looking forward to collaborating further with you. As always, feel free to reach out to us if there's anything else we can help with Jenny Teamlead Customer Success & Support
Replied July 2022
William
Motion Pictures and Film, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2017
It's... mediocre at best.
On the bright side, it does do what it claims to do. Most of the time. When there aren't bugs. And they are constantly improving the app, so there's that.
CONSBut... it's buggy. Often we receive complaints from clients about a video not loading, or not playing back, or not being able to scrub through the video. Or even being redirected to the Filestage homepage without any errors. There are better alternatives, but you have to pay more for them.
Daniel
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
My customers love Filestage - so do I!
You save time in your post-production process and offer clients a great tool. Saves their time and yours!
PROS- Easy interface - Easy feedback - Documentation - Great customer service Easy interface, especially for customers. My clients can provide me with detailed feedback on the spot. They just click into the video and write a comment. They don't need to send timecodes, need to make lists, write an email. Revision became much more efficient. Once my customer reviewed my videos, pdf's etc. I get a notification and have an easy to do list. It's possible to brand the software and fit it into your company. You also have a clear documentation and approval from your customers, which can be handy when things get complicated at a later point. Filestage is easy reachable and help with everything.
CONSFeatures for sorting projects: The interface improved a lot since I started, but there are small things, for which I use workarounds. Projects in the overview can't be sorted in an easy. I think it's only date and alpha-numerical. I rename my projects therefore with 00.. 01.. etc. But the team is listening and I hope the will add this feature soon!
Vendor Response
Thanks for the review!
Replied May 2017
Charlotte
Design, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Filestage review
overall positive experience, almost all of our clients like it as well
PROSThat everyone can see everyone's comments, avoiding contradictory ones. Easy, collaborative, organized.
CONSNew dashboard looks a bit messy, but maybe it is just a getting-used-to-thing Moving reviewers in-between stages (not inviting everyone again) Images are not shown in full crop when opening them, you always need to zoom out Possibility to "archive" images in a specific stage, let's say we send out multiple angles to a client, and they chose 3 out of 6 - to clean up that stage (but not delete the previous images if we would need them later) so it would only contain the images that we will continue working with?
Reason for choosing Filestage
user friendly and pricing
Vendor Response
Hi Charlotte, thanks for your great feedback! We really appreciate you've taken the time to leave this review. We've shared your feedback with our team, who are looking into it, so you should look out for some exciting news about it very soon! Thanks again, Fotini Athineli, Social Media Manager
Replied September 2022
Peter
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A very practical product for workflow
Customer support is great. They're very friendly. I like that it's effortless to upload and share files. It saves time.
CONSThere is nothing worth noting that I dislike.
Vendor Response
Hi Peter, thanks for your great feedback! We really appreciate you've taken the time to leave this review. We're looking forward to collaborating further with you. Thanks again, Fotini Athineli, Social Media Manager
Replied November 2022
Jack
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Makes my job A LOT easier
My experience with Filestage has been brilliant. I would struggle without it, and I have applied it to a few businesses now
PROSFilestage is seriously intuitive and simple to use. Which means we get very little confusion from clients or team members, people just adapt right away. I create a lot of video, and because of the detailed feedback thats possible on the platform, its made our workflow and deliveries much faster. There is also a huge benefit in having the feedback on multiple projects stored for later reference.
CONSVery little to say here. The one main one would be storage. Because I work mainly in video, I reach the capacity limit of my account almost weekly, which can cause issues if all the work on the platform is active.
Hannah
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Filestage has been a great tool for removing roadblocks to get projects completed efficiently.
Read my review!
PROSWe have a creative studio where we design and paint graphics, and Filestage has been a game-changer for getting projects from concept to the real world quickly, with very happy clients (and us). We usually start off with a draft document, send a link to the client, have the client comment directly on the draft with questions/feedback, and then we can respond and/or add a new draft, then repeat the whole process until everyone's happy. We like how easy it is to get a client to respond on Filestage, and that our clients aren't forced through a weird UI or made to sign up for the app themselves. We love not having to send giant PDFs through email or dropbox, and forcing document download after document download until you can't remember which version is the most recent or how many times you have the same document draft saved in your "downloads" folder. That said, you can still enable each Filestage doc to be downloadable, so if our clients do want to download files, we like that it's an option for them.
CONSClunky to use on mobile, an app would be great eventually, for even more on-the-go quick response ability. Price is a bit steep too, but you get a lot, so understandable.
Vendor Response
Thanks a lot for your valuable feedback! Best, The Filestage Team
Replied June 2018
Thomas
Machinery, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
FileStage .... a software direcly from heaven :)
FileStage should be focused more on the audience of technical writers. I really miss the import of .tbx data. Makes sense to highlight the forbidden, allowed and preferred terms in the document. Then it's easier to support the reviewers to focus and use the corporate wording.
PROS- Easy to use concept- Clear software interface- Focus on the basic function of a review-process- Great collaboration of all reviewers- Made in Europe
CONS- No feedback that the e-mail invitation received the reviewer- No .tbx import for terminology a check- I miss more individual settings for customizing the experience with FileStage- The packages should be more flexible. Some functions we don't need, other functions we need more.- People focus more on things which are not good, I miss the function that reviewers make positive feedback. (... think about back to your school time ... a simple sticker on the test or homework makes you smile and happy)- some reviewers want to place a "nice to have" or a "must have" review. May, it's helpful to have a button or else select that kind of information next to the review text.
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Great for collaboration with students and colleagues
I use the software with students and colleagues. It is very easy to use, works like a swiss clock and allows me to give feedback much faster. My favourite feature: Annotate videos. Far better than writing emails or tickets.
CONSUnfortunately, the project templates are only available in the Pro and Enterprise Version. Would love to use several templates for different projects with my students and colleagues.
Lukas
Chemicals, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Fast solution for satisfied customers
Close cooperation with customers from all industry sectors. Project support and execution from pre-production to cutting
PROSfast integration of complex film projects. fast and easy communication with the customer. Shortening the correction time
CONSThere is no competitive product. There is no negative review
Vendor Response
Lukas, thanks a lot for your review! We really appreciate your feedback. If there's anything you need help with, just let us know. Best, Max
Replied March 2019
Lizzy
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Filestage Helps to Move Our Projects Forward
I love how easy it is to upload, comment on, and share files. Filestage makes project collaboration a breeze. I spend more time moving a project forward vs. figuring out how to move it forward. Filestage does that for us.
CONSFilestage meets our needs. I haven't encountered any features that are missing.
Isabella
Media Production, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Ease of use
Great!
PROSSimple design. Its easy to find what you need.
CONSBetter layout...sometimes the messages are all over the place
Reason for choosing Filestage
Its easy to use
Vendor Response
Hello Isabella, thanks for your great feedback! We really appreciate you've taken the time to leave this review. As always, feel free to reach out to us if there's anything else we can help with. Fotini Athineli, Social Media Manager
Replied September 2022
Eva
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Agile tool
Feedback from editors and reviewers is very important to solve what you need to.
PROSThe possibility to comment projects speedly and useful.
CONSSometimes navigation is not very agile, go back to project or folder when you're in.
Griffin
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Must-have for creative process
Filestage has fundamentally changed the way we operate, and I cannot imagine ever going back to the "old way" of reviewing and approving creative.
PROSConsolidated feedback on creative materials saves us SO much time managing back-and-forth rounds of reviews. It's the digital equivalent of a job jacket full of hand-written rounds of creative feedback. The days of marking up PDFs, scanning handwritten feedback, and long emails are over.
CONSThere are a few minor features that occasionally can be a nuisance, but it's minimal. For example, it would be great to be able to "undo" an approval. Tags can also get lost at times, so it would be nice to have notifications or specific "jump to" tags functionality.
François
Design, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great tool, intuitive, easy to use and well-supported.
Flexible, intuitive approach by drag and drop functionality and litterally physically moving your project from beginning to end.
CONSNo negative points here, not for the purpose it currently serves in our organisation which is screening catalogue drafts and reviewing product installation sheets by various people.
Chirag
E-Learning, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Simple and effective. As it should be.
The simple user interface and the ease of getting processes lined up and delivered.
CONSThe job / task analytics, broken down into segments of time, job ownership, etc.
Vendor Response
Hi Chirag, thanks for your great feedback! We really appreciate you've taken the time to leave this review. We're looking forward to collaborating further with you. As always, feel free to reach out to us if there's anything else we can help with. Thanks again, Fotini Athineli, Social Media Manager
Replied September 2022
Vivien
Photography, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
filestage is the best and easiest way to get a feedback from your customers
I'm a freelance videographer and sometimes it's very stressfull to get all information you need from your customer. Filestage is a very helpfull tool to get feedback, because the customer can comment exactly the frame that needs to be changed. You also can upload new versions on the same file, so it is very clear to use.
PROS- easy upload - clear layout - great comment tool - very friendly support - you can update your files to a newer version without any struggle
CONSI have nothing to critize. I'm very happy with this tool :)
Moritz
Non-Profit Organization Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Filstage is easy to use
I liked the most, that our students marketing association could easily do the Corporate Design checks, which are necessary for us. The Design is very clear, which makes orientation in the application easy, too. Even without knowing similar software before, I knew after very few minutes, how to deal with it.
CONSSometimes I had the feeling, that some Comments on already uploaded Pictures weren't send as an email to the others, cause the notification on the right lower corner was missing sometimes.
Nina
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
No More Scope Creep and Faster Completion of Deliverables
Getting to the final deliverable is more efficient with FileStage. No more emailing PDF files to the client, client adding comments, resending it back, then inquiring about what portion of the document the client was referring to etc. Now we simply can click any part of the document on Filestage and add a comment while Filestage keeps track of each new document (revision) you upload to eliminate the dreaded scope creep.
PROSVery easy to use, not only for the business user but most importantly for the client. It is simple for even non-computer savy users. The interface is not overwhelming and I can quickly upload, add reviewers, and make comments all in record time.
CONSAs a freelancer, it can be a little pricey. However, it seems to already have paid for itself because my sanity is not impacted with having to email PDFs back and forth for small revisions.
Ian
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2022
Simple to use platform
Filestage is simple to use allowing multiple people to collaborate/provide feedback.
CONSThere could be further options in terms of file organisation.
Vendor Response
Hello Ian, thanks for your great feedback! We really appreciate you've taken the time to leave this review. As always, feel free to reach out to us if there's anything else we can help with. Thanks again, Fotini Athineli, Social Media Manager
Replied September 2022
Jeremy
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Multi-user collaboration
Filestage was just what I was looking for. Our team needed to review a large PDF and make edits. Filestage allowed all of us to look at one PDF and collaborate, which saved a lot of time.
PROSFilestage allowed multiple team members to review and comment on a large PDF.
CONSThe hyperlinks didn't work after uploading to Filestage. (I believe this is being fixed in a future update.)
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Great Proofing Software for Teams!
Great program- highly recommend to other organizations looking to streamline their proofing process!
PROSFilestage has saved us from endless email/revision chains, speeding up our review process, and making our team more efficient.
CONSWish I could download all of the comments associated with a particular revision embedded into the page (Similar to how PowerPoint has a notes page). That would give me a To-Do list of sorts. (I should note that I'm a newer user in Filestage, and they may in fact have this functionality and I just haven't found how to do it yet.) Other than that, the software is fairly intuitive.
Thea
Marketing and Advertising, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Review about Filestage
We use it to get an approval from our national team to flyer and other design elements.
PROSThis software is really use to use and very practical to communicate with people who are geographical distanced from each other
CONSThere is no email when a data is "freigegeben"