All Seatlab Reviews
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Adam
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
New in-house ticketing platform for fringe style festival delivery.
The team behind Seatedly are awesome. From day one they have been responsive and helpful, taking time to consider the needs of our event and deliver a solution that is going to help us achieve our goals. They have always gone above and beyond the basic deployment and onboarding, being there to answer our questions and help our teams get the most out of their platform. It is so comforting to have such a team behind us and supporting our festival.
PROSThe white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none. Secondly their cloud based admin system allows our team to administrate our ticketing from anywhere.
CONSThere were some admin features missing when we first looked at the Seatedly platform, but the team at Seatedly were happy to work with us to custom develop features into their system so it met our exact needs.
Reason for choosing Seatlab
Seatedly delivered a bespoke product at a competitive price with added features such as a high quality front end that the competition could not supply.
Chirag
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Hospitality Booking System!
Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs.
PROSThe guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this.
CONSNew features are added quite a lot and it's hard to keep on top of them sometimes without reading up on how to use them. Some of the email reports could be improved on also.
Joseph
Computer Networking, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Kings Lynn Speedway
Would highly recommend, staff are regular at fixtures so it’s great to talk to them and give feedback
PROSLovely site great looking easy to use, support staff are wonderful
CONSInitally I couldn’t find my email but it was in my Junk
Dale
Sports, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Kings Lynn Speedway
Superb, always helpful and at the end of the phone if needed.
PROSDuring difficult times operating in a pandemic the seatedly team were fantastic helping set up a ticket system which enabled us to operate. The software allows me to monitor and plan for crowd figures.
CONSThe fact that I have a detailed report of both numbers and financial information which helps me plan for the event.
Shane
Non-Profit Organization Management, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Kings lynn speedway
Very Easy to use, seatedly staff were helpful when needed, made the return to the stadium after COVID safe and enjoyable
PROSSuper quick to get on and buy tickets no problems at all!
CONSNo complaints, used a wrong email address and support were great
Donna
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Kings Lynn Speedway
Great product and easy to use!
PROSReally easy to use, seatedly support team couldn’t of been more helpful!
CONSThe display to input card details was initially hard to find
Alan
Automotive, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Ticketing site Review
Very good
PROSIt’s Easy to use and makes it quicker to get into the race on the day
CONSNothing comes to mind really, it’s been fine
Theresa
Retail, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great for British Speedway in 2021
Great thank you
PROSEasy to understand and easy to book multiple or single tix
CONSTicket didn’t open up immediately at the stadium
Kev
Facilities Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Ticketing
Brilliant
PROSIt was easy to use and customer service was good
CONSIt was easy to use so no cons really, great product
Dan
Sports, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
E ticket review
Really good to use
PROSVery easy to use and very quick. Excellent service
CONSNothing. Had no problems using it at all.
Nigel
Building Materials, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
User
It’s was an excellent overall experience
PROSIt was easy to use And very user friendly.
CONSNothing that comes to mind. No problems
Mathew
Airlines/Aviation, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Speedway ticketing
Excellent
PROSEasy to use. Easy to scan on the race day
CONSNo it as fine and easy to use. Nothing to improve
rhys
Mechanical or Industrial Engineering, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
My experience of seatedly
The softwares best feature was how easy it was to incorporate into our system and how easy it was to use
CONSI feel there aren’t any features missing and in comparison with other softwares it has most that others lack
Christian
Package/Freight Delivery, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great app to use
It takes away the hassle when organising large groups
PROSThe time it saves from arriving at the speedway to actually getting in and getting seated is a godsend
CONSThe app has worked well for me every time
Jack
Education Management, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Seatedly review great service
Exceptional service
PROSGreat software easy to use, excellent customer service
CONSNo con, great service for a first event using this company