Great option for digital sharing of board materials.

I like having a secure file sharing system that offers safe communication and file archiving features. I like having a dedicated system for board management.

Teaching old dogs new tricks and training board members how to use the program and getting board members to use the collaboration tools.

As mentioned above, helping board members especially in a smaller nonprofit where they may be inexperienced in such a role but have good intentions, is a help.

I love the user-friendly design and the appearance and ease of use for the end-user. Finding documents is easy; iPad app is great; building meeting books is easy; customer support is very good.

The inability to move the order of books around.

BoardEffect has given us the ability to communicate with our board more effectively.

The Board Effect product is easy to use; intuitive for all of our 30+ users. Really like the 'build an agenda' feature as it creates a clean, professional agenda each time.

Very positive and all issues are resolved very quickly with a phone call.

BoardEffect was easy to set up and is intuitive to use. New Board Members are able to quickly orient themselves with minimal support.

I appreciate the ease of use both from an administrator standpoint and from the board members' use.

There is not much that we don't like about BoardEffect.

The transition has been amazingly smooth. Training of the new workrooms and top level administrators has been excellent; customer service has been very responsive.

For admins I wish for greater ease in creating meeting books and editing them to make them look the way we want to.

I struggle to come up with this, but at the moment it is still difficult for some of my board members to log on, but enhancements are coming this year to allow for touch id log on.

It is the one place we can all trust to have the latest documents and tools to help guide our board governance. It has made our board feel successful individually and successful as a whole.

Using the BoardEffect software is very useful and great for our Board of Directors to use on iPads.

Agendas become giant as soon as documents are added and there is no way to change that.

The customer service and overall product are great and are very reliable for the services we needed.

It does what it does very well. It is easy to get board materials loaded, the user experience for trustees is excellent, it is easy to use and the customer support is outstanding.

Boardeffect makes my job extremely easy. Very easy to navigate, its saves plenty of time and my board members love it.

Only issue board members have pains about is the app on an iPad, there is no log out option.

The very quick response time,  the quality of the service, and the Efficiency  resulted in a  productive collaboration.

Squaretalk is an outstanding call center platform with a user-friendly interface that allows seamless integration with Salesforce.

Was very impressed with the interface and the team was with me the whole journey. Awesome customer experience.

I like that you can integrate it with the current programs you have. The agents are able to call with ease and rarely run into issues.

I am very satisfied with Matrix and I highly recommend it.

The Squaretalk Platform is a top-notch program and I would recommend it to anyone in my network. Our QA team said it’s easy to pull calls to review.

Had a test run seems like something really valuable and useful. Has some great features and very easy to use.

Our company is highly satisfied and recommends the predictive dialer. This is very pleasant experience and collaboration.

Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.

The best thing which i was in search for me and my team its communication management with client and within the team its so easy and great tool.

Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns.

Beyond that, Innitel and their support staff added our integration for us, trained our managers and remain available for brain storming and support.

I am very much satisfied with the high quality of the way it works and would gladly recommend it to similar customer.

Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore.

Work very well, even with bad internet connection.

As for VFM...the best there is in the field, and believe me, I checked. The calls quality is good most of the time, better than the other providers, thats for sure.

The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again.

This takes out the element of human error and delay. This is the natural evolution of the phone sales world.

As a user who values uncompromised audio quality and minimal latency, Squaretalk has truly delivered a top-notch communication experience. Allow me to share my thoughts on this remarkable platform.

Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it.

Horrible, not working, and not even refunding or replying to refund requests.

The strongest points of Squaretalk are the number of features and the customer service, far better than the average of the industry.

Quick acclimatization of the female staff to use the system thanks to clear explanations and good support from Squaretalk team.

From our side  we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.

The support is really excellent, the communication is fast and effective.

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it.

We haven't got any quality issue. They have great tech support which available 24/7.

And they are shifting my call center to new levels. I totally happy with the advantage system of Innitel and the bug jump in revenue on sells.

Very good calls quality. Very good value for money.

This company have a great product with great customer support. The software is friendly and good people are behind it.

Wasted my time, my resources, and this is the type of service you can expect from these fellows.

I have 0 complaints so far, the only con is the don't support on Sundays.

Allow real team integration to add leads into campaigns without having to manually extract and upload from one DB to another.

Simple easy to use platform. Enables me to live my life without having to deal so many complicated choices.

I went from making a few hundred calls a day manually and closing 3-4 sales, to making thousands of calls and a daily average of 25 sales. The interface is easy to use and intuitive.

Its very weird to reach out to predictive dialing companies and then they take so long to get back. SquareTalk got right on the phone with us and did several demos to show us every feature.

Customer Service was great. Very responsive and always willing to help.

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

No need to mention that on the user/agent side, everything is nearly flawless.

The quick response, efficiency, and the quality.

US Dollar

BoardEffect is a dynamic board management software designed to empower volunteer boards. With our platform, you can streamline board processes, enhance communication, and promote accountability. Specifically tailored to meet the unique needs of nonprofit organizations, our software allows you to focus on your mission.
As a Diligent brand, we proudly serve over 14,000 mission-driven organizations, providing them with the tools to drive positive change. Discover a new era of governance for your mission-driven organization.

LongDescription

File Management

Commenting/Notes

Document Templates

Surveys & Feedback

Personalization

Meeting Management

Meeting Notes

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Digital Signature

SSL Security

Electronic Signature

Single Sign On

For Nonprofits

Attendance Management

Approval Process Control

Calendar Management

Collaboration Tools

Content Library

Full Text Search

Template Management

Scheduling

Offline Access

Action Item Tracking

Audit Trail

Version Control

Content Management

Survey/Poll Management

Compliance Management

Data Security

Event Scheduling

Email Reminders

File Sharing

Activity Dashboard

Reporting & Statistics

Reminders

Authentication

Real-Time Chat

Customizable Templates

Document Review

Event Calendar

Customizable Branding

Automatic Backup

Polls/Voting

Customizable Forms

Minutes Management

Drag & Drop

Secure Data Storage

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Search/Filter

Member Directory

Committee Management

Role-Based Permissions

Workflow Management

Chat/Messaging

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

BoardEffect

In Person

Live Online

Webinars

Documentation

Videos

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.

Your sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.

You can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.

Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.

Real-Time Analytics

Call Transfer

Multi-Channel Marketing

Quality Management

Multi-Channel Management

Lead Capture

Performance Management

Automated Responses

Mass Texting

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Scheduled Messaging

IVR/Voice Recognition

Automatic Call Distribution

Agent Interface

Auto-Dialer

Blended Call Center

Lead Distribution

Multi-Campaign

Communication Management

Customer Database

Call Recording

Call Logging

Integrations Management

Automated Routing

On-Demand Recording

Campaign Scheduling

2-Way Messaging

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

VoIP

Campaign Segmentation

Call List Management

Campaign Planning

Call Routing

Virtual Extensions

Call Queues

Contact Management

VoIP Connection

Outbound Call Center

Answering Machine Detection

Lead Management

List Management

FCC Compliance

Real-Time Data

Call Scheduling

Performance Metrics

Inbound Call Center

Customizable Caller ID

Call Scripting

Virtual Call Center

Call Reporting

Multi-Channel Communication

Cloud PBX - starting at $15/user per month, billed annually
Predictive dialer - starting at $30/user per month, billed annually

For SMS, virtual numbers, SIP trunking request a detailed quote via our website.

BoardEffect vs Squaretalk

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