Elevate vs Squaretalk

RATING:

4.4

(22)

Elevate has 22 reviews and a rating of 4.41 / 5 stars vs Squaretalk which has 79 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (22)
4.8 (79)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 7, 2021
May 9, 2024
Pros/Cons
  • Pros

  • Easy for administrators to use, nice interface, easy for the students to use, ease of integration & implementation.
  • The organization and how it creates the event in EventCenter, The financial / registrant dashboard is awesome and how we can look at the registrants with the link.
  • Cons

  • It's a pain to log in and out. Also, with the API when a user times out, it sometimes will double register them in our AMS but reflects only 1 reg in elevate.
  • I dislike that sometimes things are named differently than I'd expect and I spend too long looking for a report because I'm looking for it under a different name.
Read all user reviews
  • Pros

  • The very quick response time, the quality of the service, and the Efficiency resulted in a productive collaboration.
  • Squaretalk is an outstanding call center platform with a user-friendly interface that allows seamless integration with Salesforce.
  • Cons

  • Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore.
  • Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos