The versatility and adaptability of this system is super. Customer service is always responsive and helpful.

They are the best value for the money without the big price tag.

Just login with any social account and no downloads required. Wonderful platform for virtual team meetings.

The features all work just fine but there are better products on the market that more people are already integrated with.

I would recommend GoToConnect as a reliable soft phone app. I have not had any issues with using the applications.

My over all experience with using Go To Connect has been absolutely fantastic and could not recommend it enough.

We are very happy with our change over to Jive. The on-boarding support team was very good too.

This product has allowed us to easily grow our company and expand our customer service coverage.

The Jive team's customer service is fantastic - their people are not only willing to help, but they do so patiently and then ask how ELSE they can help. Their app integration works well.

Pricing was very affordable. For our size of company and the growth we've experienced, the Jive staff has been great working with us to lock-in pricing and help us grow when more accounts are needed.

I was shopping for a phone system when Jive bought our old carrier. We were very dissatisfied with our old carrier but Jive soon changed that.

I love that its simple and clean interface. I love that I can use it to call Worldwide.

Jive Voice is easy to use and came with instructions to start and all needed equipment was shipped and easy to install.

It is easy to use and is reliable. I haven't had outage problems in the 2-isb years I've used the service.

Jive has so many options and features. The UI is fantastic and intuitive.

Limited access given by company meant having to wait to use software.

First off, GoToConnect is simply a great product. It does what it does well and without issue.

It's hassle free and easy to get started. The quality and clarity of video and audio calls is good.

Voice quality is excellent. They have capability of voicemail and forwarding phone numbers all in the admin panel.

Moving to GoToConnect just before COVID lockdowns was a godsend.

And the customer support ever since, at every step and for every issue, has been fantastic. My favorite fact is that I have yet to be transferred to another associate when I call in.

But when I needed help with the support they started to show their true colors.

Saved a lot of money using their VOIP over using a traditional landline provider.

I like how easy it is to connect with coworkers at the spur of a moment. I don't have any issues when I use this software and it is easy to use.

We use the voip service a lot to communicate for free and the videoconference feature to make regular meetings, presentations and training. The experience was very good.

A nice feature of their service is that we can host conference calls at our office number by simply setting up a designated extension.

The software has MUCH better quality than our past software. The clarity and connection is much crisper and cleaner and the the down time is almost none.

I like the quality of the image, the way you an interract with the speaker and how stable it is when there is no very good internet.

If you dial a lot of international numbers, there are a few countries that are banned and you have to ask for special circumstances to release those countries.

Integration with their video conferencing solution is currently free. They are always upgrading and imporving.

The setup and learning curve is a bit tough and confusing.

We have had some trouble with the calls breaking up, but I think that the problem is more likely related to our internet service with Comcast.

In this software I like the integration of videoconferencing features, VOIP audio conferencing and corporate instant messaging. It is compatible with Windows and Android and IOS operating systems.

There have been issues with the phone app with lags and inefficient call-diversion (while on the move).

For others evaluating cloud-based SIP providers, make sure that you know what you are getting into. Jive offers a great feature set, including a mobile app, great interface, and fantastic support.

Actually ther is not that much to find negative about this software.

There is an app that is super helpful especially for people working from home. The online system is very intuitive.

I like the fact that I  can use my mobile device.

Jive beats it’s competitors in functionality and price. The Apps they offer are great for doing distance work and responding to voice messages out of the office.

It achieves similar results, is easy to use, and never has an issue connecting in my experience.

We had a very poor experience, and we don't be considering it in the future.

Jive has been a great move for our company. The PBX portal is easy to use and the customer service has been fantastic.

We implemented the Reachify service as a solution to keep our restaurant team members off the phone and focused on tending to guests in the stores. It works extremely well in this capacity.

It also saved me THOUSANDS of $$ over AT&T per year across all the locations we use it at.

Not sophisticated as competitors. Poor analytics, lack of features.

Reachify works wonderfully to keep our restaurant team members off the phone and engaged with guests in the restaurant. Autonomous administration features need to be improved upon.

The customer service team is outstanding. They have been very patient with me and my requests on the menu set up until I was completely satisfied.

The phone tree system - easy to use and set up. Very customizable and the option to send your customer info or a link to a website is a game changer with automation.

Very happy overall with Reachify. Easy to use, customer and staff friendly.

This is a specific thing to me and they are QUICK to get it added in but it's frustrating and always makes me think before I make changes to the tree.

The text message interface can be a bit confusing.

Great customer service, the support team is great. We liked it so much we have replaced att in 6 of our locations and will be doing the same in another 2 this year.

Customer response is great. They get what you are trying to say.

Difficulty using full service while new number was being verified.

No text alerts if someone left a message. Must rely on looking at an email to see if someone left a message or text.

Saves my staff dozens of calls a day on busy days. Pushes customers to order online which they end up liking better anyway and as a HUGE bonus it stops 99% of robo telemarketers.

US Dollar

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.

GoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.

LongDescription

Call Tagging

Softphone

Meeting Management

Caller Profiles

Access Controls/Permissions

Video Chat

Employee Directory

Electronic Signature

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Blended Call Center

Call Recording

Call Logging

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

Progressive Dialer

Presentation Streaming

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Text to Speech

Recording

Contact Management

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Audio Calls

Outbound Call Center

Screen Sharing

Mobile Access

Survey/Poll Management

Call Scheduling

Voicemail Transcription

Inbound Call Center

Ring Groups

Call Scripting

Phone Key Input

Hotkeys

Virtual Call Center

Call Center Integration

Multi-Channel Communication

Queue Management

Event Scheduling

Unified Communications

Call Conferencing

Multiple Scripts

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

Audio/Video Recording

File Sharing

Alerts/Notifications

Computer Telephony Integration

Multi-User Collaboration

Knowledge Base Management

Fax Management

Real-Time Chat

Chat/Messaging

Manual Dialer

Time Zone Tracking

Multiple Parties

Two Way Audio & Video

Alerts/Escalation

Real-Time Reporting

Conferencing

Open Database Design

Reporting/Analytics

Scheduled Recording

Remote Access/Control

Employee Activity Monitoring

Voice Customization

Video Conferencing

Remote Support

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

Task Management

Live Chat

Campaign Management

SIP Trunking

International Calling

Virtual Voicemail

Custom Greetings/Messages

Automated Attendant

For Small Businesses

Online Voice Transmission

Automated Routing

For Cloud Phone Systems

Active Directory Integration

Communication Management

Mac OS

Web browser (OS agnostic)

GoTo Connect has two pricing plans:

Basic: 
Starting at $27.00/user/month
Simplified business phone system with basic meeting features

Standard:
Starting at $32.00/user/month
Fully-featured phone, chat, and video conferencing system

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

GoTo Connect

Live Online

Webinars

Documentation

Videos

Reachify is a restaurant phone technology solution. It offers call deflection, automation, text messaging and more to allow restaurant customers to quickly and easily get what they need, when they need it, without delays. How it works: 1) The customer calls in. 2) They receive a short self-serve menu with options. 3) They select an option, and they receive a text message with a URL or other assistance right to the phone in their hand. No searching for links, no fumbling with websites - they get exactly what they want immediately.

SMS Messaging

Activity Dashboard

Monthly costs depend on number of locations.

GoTo Connect vs Reachify

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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