Great experience. Great and blazing fast customer support.

It is a very easy to use software with great reports. Easy to implement.

The fact that you have a limited number o minutes includes, but this is normal :)

Invox has been our call tracking partner for the past two years. By using their tools, we were able to get valuable information about the incoming calls and measure how our marketing campaigns performed. Easy implementation, friendly and accurate reports on advertising channels that generated calls.

I have no specific criticism about this software, however as we continue our partnership, I could eventually suggest few tailored made features that will improve the overall service we get from Invox.

It`s intuitive and easy to use. I can extract information very fast.

The fact that it changes names & colors of sources every month. It does not give me coherence and consistency for my Monthly Report.

The INVOX Call Tracking software is a essential part in measuring the performance of the campaigns we run for our clients. Extremely helpful in tracking both online and offline conversions.

This product is really easy to set-up and integrate via API. Also, the customer support is exceptional, the team is very helpful in finding solutions to every request we have.

The user experience of the new version of the product can be significantly improved. Also, creating connectors for automation software like Zapier or ITTT would be a plus.

we use INVOX for more than 2 years and it really helped us fully understand the whole media budget spend and the delivered results. we recommend it to all clients that are performance oriented and want to track all website interactions, not just the form completions.

easily to implement no bugs good reports

maybe to create a new feature where you could track two phone numbers simultaneous.

We use Invox for tracking phone calls from different medium and sources for us and for our clients. At the moment it is the most reliable and also affordable tool.

- accuracy - great service provide - great and easy to use platform - great customer support

At the moment I don't have any cons at the product. Every issue has been resolved ASAP bu customer support and I did not find any problems in the platform

As a marketing agency, Having the INVOX Call Tracking solutions installed in our customers websites and/or landing pages, gave us a great clearance in tracking our conversion goals. It is easy tu understand the metrics and with this solution, your marketing level is over 70% than others.

clearance - accurate measures - easy to use

I really didn't find nothing wrong so far. Wrong is not to use this service.

Excellent partnership, positive and valuable feedback. Our company implemented INVOX in over 50 Google Ads accounts and based on the subsequent optimization we managed to increase our client base.

Excellent Reporting, Accessibility, Ease of Use, Very Helpful Customer Support,

There's nothing that we can think of at this moment.

Easy onboarding, out of the box solution that works from day one. Great support from the team, they are always ready to use customer suggestions to improve the product.

The visual analytics part could need a makeover in the near future.

I can see the sources of my traffic much more detailed than analytics

More detailed reports would be very useful

I have been very satisfied with Invox. I used the software for an real estate client to track conversions' sources. Very useful.

How easy it is to implement and use the software, as well as the accuracy of the tracking. It is a great tool to add value to the business.

I had no issues with the software so I cannot say that it was something I did not like.

Maybe just the possibility to take voice mails whenever I reject a call ( a different voice mail than the carrier's )

People don't text/whatsapp me anymore on my personal number. I get all my calls recorded. User friendly meniu!!

Nothing at the time. everything is alright!

Very satisfied

I like the team and their availability for the client. Great client service!

There are still changes that we needed and could not be done from the interface.

Finally found the way to see through the phone conversions analytics...

Requires call redirecting hence is a bit expensive because of that

Ease of use and good functionality. Tracking functionality helps a lot.

Did not find any cons , until this moment.

Friendly support, easy to setup

simplicity of analytics and the level of support

Monthly fee is a bit pricey, the investment only makes sense for bugets above 1000E/mo.