All PureVPN Reviews
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Alison
Verified reviewer
Computer Networking
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Fast VPN service for economical price iIhave used for internet surfing really outstanding.
VPN software is used worldwide with the 100 ip addresses. This VPN (Virtual Private Network) is really an anti-spam and it protects our IP. It provides a good opportunity in treating web management effectively. It has a tremendous number of server locations.
CONSI would say VPN is quite easy to use but the only limitation is that sometimes it get disconnect. I tried my best to resolve this issue but I could not make it happen and i found its customer service was taking too long to resolve that issue but ultimately it is working perfectly.
Rafael
Verified reviewer
Higher Education, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
A great VPN service with lots of features
My overall experience with PureVPN is great. This software is an incredible and powerful VPN service both for mobile (smartphone) and desktop (PC). I often use it on the go, while I'm accessing public Wi-Fi areas. The features presented by PureVPN work very well and often come in handy in some situations. I may also mention the amazing referral program, which let me share free monthly account with my peers. I have absolutely all my confidence in PureVPN and I can easily recommend it to anyone!
PROSWhat I like the most about PureVPN is how easy it is to use the app both on mobile and on the desktop. I enjoy a lot its design/layout and how it offers so many locations to access with the VPN service. I also like the PureVPN add-on for the Google Chrome, as it is very fast and reliable to use on the web. The advanced settings offers great features, such as the connection protocol and split tunneling and the support team is very friendly and responsive. They once solved me an issue in a matter of minutes.
CONSDespite PureVPN amazing features, what I like the least about this software is how some features are billed separately from the conventional PureVPN subscription. For the price I pay for the subscription, I would like to unlock all these features at once. Other than that, I have no more negative points to mention about this very software.
Opeyemi
Verified reviewer
Internet, 1 employee
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
5
Reviewed December 2018
Purevpn review
Protocol support; pure vpn is one of the very few in its category that supports a wide variety of protocols, ranging from ipsec to pptp all in a bid to provide a strong online security presence and unmatched speed. Encryption; due to a common attack popularly referred to as the bruge force attack, purevpn based its services on a 256bit encryption which is the standard for fighting against the earlier mentioned menace. Advanced features; as against some other vpn networks out there, pure vpn has a list of extended features that ranges from kill switch to multiple connection support. Torrent supporr; despite the fact that the powers that be are working against torrenting as of recent, the devlopers of purevpn fully support the idea of torrenting and this vpn is torrent friendly.
CONSDownload speed; sometimes the speed of coping something off the internet gets irritably slow and unbearable. Customer service; the customer service assistant representatives working over there at purevpn have no grasp on what's going on with their company as they are barely helpful with queries. Logs policy; purevpn claims to be conscious of your security by not keeping track of whatever it is you do, it's a big fat lie as they do in some way store your activities.
Monday
Verified reviewer
Writing and Editing, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
PureVPN is one of the best VPN I have used
PureVPN is good and they provide good service because they offer one of the best services out there and equally have a good customer care agents who can help you out when you have any issues with using their services. I will continue using PureVPN for now and I do hope they continue improving their services to satisfy clients needs.
PROSPureVPN turns out to be one of the best I have used and still using it because I bought their 2 years plan few months back and have been enjoying it. Their customer service is very fast to attend to queries and get any problem solved. The anonymity level of any of their VPN servers is always beyond average and on most servers that I use I do get 100%. PureVPN I can simply say is the best VPN for me that I have and equally affordable than other VPN services and they equally have a dedicated IP for personal use. I will recommend this VPN service to anyone interested in getting a VPN for personal use.
CONSPureVPN is good but one thing I rarely don't like about their service is not allowing users of their service to download their various applications without having to login. This happened to me when I wanted to download their iOS app but it prompt me to the order page for me to purchase because I was not logged in. I will suggest they make their app available for download without having to login to their website. Though all servers that I have used none was blacklisted but some are really not fast and slow down internet connection.
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2019
Most secured and featured VPN connectivity service
Apart from my other works, I usually spend my time on the internet to find suitable items, softwares, products, informations and other things for my business. And while doing that, I generally visit many sites on the internet which are either unsafe or non-trustable, in this case I never want my internet connectivity information and other private data to be revealed to the sites or otherwise my information could be stolen , so I definitely need a VPN to hide my real information and PureVPN is the all which works best for me. PureVPN is really easy to use and has a great user interface. It's connectivity is really fast than other Vpn apps out there and it never disconnects automatically like some other apps I used in past. PureVPN provides fast connection Ips and they are so much secured . With PureVPN I can get into sites which are actually non-accessible for me. PureVPN provides many features which are generally not provided by other VPN connectivity apps like Split Tunning. I can even run one PureVpn account on upto five devices but I generally run it on two devices ie on my Windows Desktop and Android Smartphone.
CONSPureVPN provides so many features but still some of the features are available only after the premium expansion. And the problem is that if you aren't a regular user, the premium pricing will feel you like its useless for you because its somewhat expensive and you generally don't use it all the time
Ryan
Verified reviewer
Design, 11-50 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2020
I'm on the VPN fence about this VPN
Overall it's worked for me, but I don't know too much about them as mentioned. I want to know more about their data trafficking, user data retention and general user information sharing. Therefore, I'm still on the fence about PureVPN.
PROSThis VPN is quite simple to setup. They have a very easy to use UI, makes other VPN's seem more difficult to use. It works well, connects quickly, masks your IP and keeps you feeling more secure.
CONSI don't really know them. I've had mixed reactions from their support team. They're helpful, and at times unresponsive, then at times they're very responsive, so there's definite levels of inconsistency I'm not too happy about.
Reason for choosing PureVPN
The pricing was better. We all know VPN's are expensive. But that should not be a valid reason to choose a VPN. That's not good practice.
Robert
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Instant International Testing
PureVPN allows us to confirm how our geo-specific sites are going to appear for our end users no matter where they are. It makes a difficult problem really straight forward.
CONSThere's not much I dislike. It solves a real problem and does so cheaply. In one case it would have been helpful if we could have specified where within a country the IP was located but this was pretty specific and I get why (particularly in the case of this country) it was not possible.
Lawrent
Verified reviewer
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2022
If you’re looking for a VPN that works with most streaming platforms, PureVPN is a great choice.
The company is based in Hong Kong but operates under the jurisdiction of British Virgin Islands – which means it won’t have to comply with strict data retention laws like those imposed by Europe or the US.PureVPN offers users over 140 countries to connect to their servers in over 140 countries worldwide. You can connect up to five devices simultaneously with this VPN which makes it great value for money if you are looking for a VPN service that will unblock geo-restricted websites (like Netflix) or protect you from hackers while using public WiFi hotspots etc.PureVPN has a very large network of servers, which can handle heavy traffic. Their speeds are pretty good, but not the fastest. They're reliable enough for most people, but there's some downtime here and there.PureVPN is a rare bird among VPNs, as it is one of the few that allows users to stream Netflix. It’s not only possible but also pretty easy with PureVPN.PureVPN is compatible with Android, iOS and Windows. You can download the app from the Google Play Store or the Apple App Store. It is also available on Windows, MacOS and Linux, so it will work on any device you have.
CONSIt has a decent number of servers and locations, but it lacks some features like port forwarding.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2020
Handy VPN tool with multiple country options
Great VPN for security and web management purposes. Have had no real issues with it.
PROSI've used this VPN for years. It's a great tool that's useful for not only security purposes but also for times that I need to review websites from other countries for work and geo-restrictions present issues. It also has many countries to choose from.
CONSIt can sometimes be a little buggy when it is being updated. This generally doesn't happen, but can do on occasion.
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2019
PureVPN was just the solution I was looking for
Overall, PureVPN was an extremely affordable and viable solution to access virtual private networks.
PROSI loved that fact that PureVPN introduced software to easily access all their features without having to manually change TCP/IP settings, etc. It made something ordinarily intimidating much more accessible.
CONSConnectivity speeds were often slow, and certain cities and countries weren't always working
Harmandeep
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2018
PureVPN is a decent vpn choice for medium size industry!
750+ servers in 141 countries Five simultaneous connections Support for OpenVPN, Layer 2 Tunneling Protocol (L2TP)/Internet Protocol Security (IPSec), Point-to-Point Tunneling Protocol (PPTP), Secure Socket Tunneling Protocol (SSTP), and Internet Key Exchange version 2 (IKEv2) VPN protocols WiFi security Dedicated IP NAT firewall Distributed Denial of Service (DDoS) protection
CONSIPv6, DNS and WebRTC leaks detected Connection issues on select servers Many complaints Hard to verify security features and claims
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2021
Budget VPN at Cost of Speed
Acceptable, but disappointing considering I paid less than $15 a year for five years of service I am not going to complain too much.
PROSIt is typically the most inexpensive option for your personal use, it does provide worldwide VPN addresses to assist you in getting foreign content through streaming apps, protects you identity while on the go. It does what you'd want a VPN to do
CONSSome of the most unimpressive speeds when connected I've ever dealt with, sometimes it feels like dial-up. I have a fiber connection and it cuts it to 1/20 the speed at times and even free vpns tend to have better speed.
Harold
Used daily for free trial
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2018
Good VPN software, but my experince was regular with this software. The functionality is low, basic
Good VPN for some applications for navigate with ip from another countries. Easy to use, It does not require a lot of resources.
CONSI used this software to see Netflix content from another country, but it was impossible because The VPN was detected. Also, the bandwidth is low.
Andrew
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed February 2019
Great features, but with a couple of issues.
The service works well, and there are many good features and options. I liked the interface, and if it didn't have the privacy issues I would keep using it. I really like that they are pro torrenting, because many others are not.
PROSThey have a large amount of servers in many countries.
CONSThey have been found collecting data for US government agencies, which seems to defeat the purpose of privacy. The cost is rather high. I could not get Netflix to work.
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
An amazing virtual private network client
Amazing!
PROSIt works on multiple machines, its very fast, its very customizable. When there was an issue with the software the developers notified the users and remedied the issue in a very prompt manner. Its also VERY affordable if you buy the multiple year contract.
CONSFor a few days only the connection was slower than usual.
Justin
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Fast and Functional VPN Service for the Price
Seamless security, anonymity and privacy!
PROSI like how fast and reliable this VPN service is! The settings are great, the configuration is straightforward and the functionality is seamless.
CONSI have no complaints. This is the first VPN service I've used that's worked as advertised and intended without any hiccups.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed April 2018
I used this to surf the Internet
I compared a lot of VPNs and I thought this one competitively priced compared to some of the others.
CONSEven though this VPN was priced better than many others, I did not work as smoothly and was not as easy to use.
Anonymous
51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Great and reliable VPN app
PureVPN is one of my most used VPN's because of its reliability in blocking websites and fast speed of its servers.
PROS1. The web browser extension is one of the best and is easy to use. In addition, it has servers separately mentioned for unblocking popular streaming websites like Netflix etc. 2. Huge number of servers. 3. Has support for all well known protocols.
CONSPureVpn does not have anything to be improved. It has all the features like fast and reliable servers, support for P2P etc.
Candace
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Seamless service
After the initial difficulty getting online with this service (seems everything is case sensitive), it has worked flawlessly. In their example of how to set it up, there seems to be a mistake. One show the sign in as VPN while another shows Vpn. Only one works. After you get the correct one, it works great. Also just chatted with customer service and they were more than helpful (Dmitry).
Lewis
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
Great for Online Streaming!
With Purevpn, I am able to unblock and watch several different entertainment channels which are otherwise blocked from my location. I have been using it for over an year! Even the mobile apps are stable and easy to use! The most highlighted benefited would be multi login as I am using 5 devices under one account. That's awesome!
Anas bin hasan
Verified reviewer
Higher Education, 5,001-10,000 employees
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2021
A VPN provider
It's security system is so high and really appreciable. Encryption system is so good to say.
CONSSlow connectivity is a big issue. And it's IP shows suspicious to google that's why they sometimes refuse to connect to google.
Gabriel
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Best VPN EVER!!!
Everytime I have a problem, they can fix it, they are so knowledgeable and friendly. They are my first VPN service and hopefully my last. :)
Mikhail
Information Technology and Services, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
My PureVPN experience
The free option is not so useful for me, as I wan not able to connect to free servers, so I chose another App for iOS.
PROSUser-friendly interface, different protocol options, on-demand connect.
CONSAlmost all servers are available only for premium account.
Taylor
Used monthly for free trial
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2017
Simple to use VPN
It's hard to find a VPN that does everything you need it to at the right price, this is the best I've found
CONSThe user interface isn't the sleekest ever but it does the job just fine for me and my team. Thanks.
Thomas
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2021
An excellent VPN with some drawbacks
Overall the VPN allows us to meet our end goal as we do business in both the UK and Germany and sometimes it is necessary to appear to be from one location when in another.
PROSPureVPN is easy to install and maintain across both desktop and mobile with apps available for a number of devices. With the app installed then it is an easy one click to connect securely to the VPN. You can also chose a location or accept the best connection. This means you have ease of use coupled with a choice of more complex settings such as a dedicated IP. Unlike other VPNs we tried there is a lot less of not being able to access sites or cloud flare popups.
CONSThe basic VPN function works fine, however I have not been able to get the dedicated IP to function properly and just keep getting an error when trying to connect to it. However the level of English from support made it difficult to troubleshot so now I do not use this feature.
Reason for choosing PureVPN
PureVPN provided the best cost over a set number of years and offered the easiest user interface
Reasons for switching to PureVPN
NordVPN had trouble accessing a lot of sites (cloudflare)