It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferences. We have had no troubles as it is very secure and allows full control of conferences to secure data.

This software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was able to log into the software using their company credentials. In usability, it is convenient because it is available on smart phones, tablets and laptops ensuring that we link up with each other no matter where we are. Anyone can initiate a meeting in the software and invite people to join using a simple memorable link. It also allows editing the background image of the meeting to suit the agenda. We are able to link up within our organisation and also with clients as the software is flexible and easy to use. The quality of both video and audio conferences is very high and it is possible to mute everyone at once as one of its features.

The whiteboard feature is difficult to use on smart phones to keep the team up to date on what someone is thinking. It needs further development.

The video and audio both look and sound fairly decent. The platform's emphasis on user privacy is a particularly attractive feature. The success of any solution to a user's problem hinges on how quickly it can be implemented. All of the meetings are safe and sound.

It allows users to have teleconferences, record meetings, and make audio communications with others inside and outside the company. Because it's a safe environment, the tool is used regularly. Sharing one's screen with other participants is a useful feature that facilitates collaboration and clear communication.

Due to intermittent connection issues, logging in can be a challenge at times. There are occasions when the call quality decreases, which is frustrating for the consumers. The chat tool has fewer options and less intriguing video effects.

If we talk about GoTo Meeting features, It has user-friendly interface. Any user can understand how to use this software no training required to operate it. If you are looking to host a meeting and you client is waiting then in GoTo Meeting you can assign meeting immediately and connect team member easily to discuss project. We need a link to connect all devices. We can also do Realtime chat for quick status on project status. According to our experience it is good one.

We are working in human resource organization and meeting is required to grow our business. We used many tools but GoTo Meeting is best according to our business uses. In this tool we can easily access from anywhere. Only need internet connection and we can add task for team so that they can work and provide real time report.

Nothing find any pros with this tool because we have a limited work for client communication and deliver report on time.

It has helped us in many ways, from presenting slides and documents to collaborating on ongoing projects from anywhere in the world with high-quality audio and video and without the need for costly and time-consuming travel. We have found that by integrating GoTo Meeting with other programs we can substantially simplify our work and multitask, which in turn increases our efficiency.

GoTo Meeting is an excellent tool that has helped us to communicate and collaborate in real time within the organization. It is secure, reliable and has provided us with many great features when video conferencing or live chatting with customers or company users, allowing us to stay connected from anywhere and ask any questions we may have. It is very convenient that it can be accessed from any computer or mobile device. GoTo Meeting's ease of use, high quality audio and video, and flexibility of customization and integration make it an ideal platform for online meetings, remote collaboration and virtual events.

GoTo Meeting has served us well, but its performance can suffer from time to time when more people are using it.

easy dashboard was apprecciated,stable connection between users

many other app/programs available for the same purpose

Overall I would recommend this product to others who need a conferencing tool.

I like the ability to have a video / audio conference and being able to launch it from a browser. The Screen Sharing function is also nice for tech support.

It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable.

My experience has been satisfactory, I have not had connection problems and the quality of the meetings has been very good.

The ease of connection from any device, the ease of use and the quality of the meetings

It would improve the time allowed to hold a meeting from the free version

I like this software and having high quality video and audio is very important for the projects we work on. I am liking the experience and ill continue using this software.

I like that there's a free version and how easy it is to work with this software.

I haven't found anything wrong with this software.

GoTo Meeting has been my preferred meeting software. The ease of use is just splendid.

I have used it for a long time without any problems at all.

This was the first conferencing software that I used, and possibly that is why I prefer it over Google, Teams and Zoom.

I appreciate the level of branding and easy this product has. After using many conferencing services this is one of the more seamless. The desktop to mobile app works super easy and keeps all of my info portable so at the last minute I'm not retyping it all in.

I do feel that when it comes to security GTM is not a well rated as some of it's competitors. Now that the world is all digital and connected this is an increased concern for many of our clients.

I am impressed by the reliability of GoTo Meeting. The features of GoTo Meeting have been working so well for us. GoTo Meeting is the best.

I do not have dislikes for GoTo Meeting. GoTo Meeting has been the best.

I like the sensational features of this brilliant tool that helps us conduct online meetings. GoTo Meeting is easy to use.

GoTo Meeting is reliable and flawless. GoTo Meeting has the best features.

I will give GoTo Meeting 4 out of 5 stars

High video and audio quality, and is mobile-friendly

sometimes the customer support team is not that effective

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

My relationship with LogMeIn and GoToMeeting was bad from the start. As I was looking for a product to deliver webinars and charge for events, I was promised the moon by sales reps that I later learned didn’t understand the tool and gave me erroneous information. I was also assured before my purchase that their support was top notch. It wasn’t. My biggest complaint, aside from things that didn’t work as promised, was the inept support. I frequently got techs who knew less about their product than I did. I was frequently given incorrect information and many times was promised a call back that never came. When the pandemic hit and I increased my for sale webinar events, I experienced problems with the integration to PayPal. From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal. They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end. This despite the promises and hard sell they gave me about how well this feature worked. It was the primary reason that chose their product in the first. After forcing the escalation of my concerns to upper level people in the organization, I thought I’d found someone to listen and dig into what was going on. Instead, I got more hollow assurances and promises of follow up and call backs that never happened. overall, a disaster.

Not much. I was able to offer webinars, but many of the features promised by sale reps didn’t pan out or work as promised.

Poor integration with PayPal when selling events. Bugs in applications, things that worked only if you did an end run around a problem that went unfixed for the entire time I had the product.

When all is installed and running and the users are trained in usage its a really smart conferencing tool with many options that can be used for small webmeetings but also for webmeetings up to 500 participants.

Great feature is the hybrid audio option. Participants can choose audio via VoIP or a "normal" phone or mobile phone, both audio options are supported. So its also possible to reduce traffic on the data line if you have a large presentation or media to show in your meeting. They also offer a lot of international dial in numbers, so that pasrticipants can join the audio part of the conference without having an international call. Another good feature is the active speaker symbol. If the participant has synchronized the audio line with the webmeeting the moderator always can see who is actually speaking. This is very useful if you have participants that you have in your conference for the first time.

A feature I am missing is the acitivity tracker of the participants. In other webmeeting software and/or in other version of the product the moderator also is able to check if a participant is not following the presentation cause the software check if he has opened another window or if he is typing in the keyboard. For users without any webconferencing experience the software is not so easy to use. We also never received any support during the installation and implementing process.

GoTo Meeting is virtual platform meeting that fits every company environment. Effortless plan,create and deliver immersive virtual or hybrid events in minutes . It helps engage your employees or customers with simple to deliver but powerful virtual events

I use GoTo Meeting for online meetings. It is seamless and simple. It is easy to join for attendees. It is a reliably way that I can trust for our company. It works every time. The features and overall functionality are trustworthy

I like everything. It is very easy to use. The clarity of the technology used for GoTo meeting is great. It works great,anytime and anywhere.

I enjoy using this GoTo Meeting! Easy to use, reliable, high quality. Overall it's a good product and the customer service is nice. We have increased our productivity by meeting whenever and whenever we would like with GoTo Meeting. If you need to have meetings that are 40+ minutes you'll need to start over or use the paid version.

I love the clear audio and HD video! The reliability is great and that's such an important component. GoTo Meeting offers a free trial and has good customer support. I really enjoy using the mobile version now, it is quick and easy to set up. GoTo Meeting can support a high number of attendees or participants so it's great for small and large businesses. The screen sharing and browser sharing are excellent and so convenient to have! Your calender can be applied to the product as well. The security level is high and I feel safe using GoTo Meeting. I feel that my privacy is valued and protected.

The con that stood out to me was the lack of customization in some areas, mainly the meetings themselves. I did not like that the free version has a 40 minute time limit for meetings. The browser sharing features malfunctioned twice but after resetting it has not happened again.

To make a webinar, I can use GoToMeeting to do it easily in an efficient manner.

GoToMeeting gives managers a lot of freedom when it comes to scheduling meetings. It lets me have up to 500 people at a time at our meetings. GoToMeeting cuts down on the costs of travel for employees who have to go to meetings at work. It's possible to avoid paying for things like air travel, hotels, and rental cars by using GoToMeeting. Companies can then use these funds to grow their business. If your business meets the requirements for GoToMeeting, you can use the software. There are drawing tools and other virtual tools that I can use to keep my audience interested.

As with any computer software, there may be mistakes that can't be avoided. Problems like not being able to load or cutting out while you're using GoToMeeting can make it less useful. Some people don't like the fact that they need a fast, error-free Internet connection to use GoToMeeting. This is true even if the company has a good relationship. Things like power outages or violent storms could have an impact on the program. With all of the features it has, GoToMeeting still doesn't have enough chat features for people to talk to each other. The meeting recordings only stay in the cloud for a year, after which they are removed and can no longer be used.

I have to test each and every access code and then regenerate the meeting if I find that the access code is invalid. And I have no way of knowing if this a problem that they are working to remedy or not. It is a nuisance problem that was barely acknowledged. This entire experience was one that makes you start reviewing their competition. Postscript: About two hours after I found out from the customer service rep how to test the access codes for the meetings that I had created in GoToMeeting to test if they were invalid or not, I visited my GoToMeeting page. Some of the meetings were no longer there. I went to my Outlook Calendar and the meetings with the phone numbers and the access codes were still there. I called the phone numbers assigned to those meetings and dialed the access codes. The access codes were invalid. This means that someone at GoToMeeting tested all the meetings that I had created and removed those with invalid access codes. It would have been much easier from the outset if the customer service person had simply apologized for the problem of invalid access codes rather than telling me that the error lay in my cut and paste skills. Telling someone that they are not capable of a routine as simple as cut and paste, and that their execution of that process introduced the errors is pretty silly. I discussed this situations with my supervisor who told me that our company is planning to switch to another provider.

I have used GoToMeeting off and on for both meetings and webinars for over 6 years in several environments and it works pretty consistently. Early on, there were several problems with sound and people being unable to hear intermittently but in the past few years those quality problems have apparently been resolved. It is easy to use and set up

Over the past two weeks, I have set up meetings with GoToMeetings and the access code turned out to be invalid. It occurred last week and once again today. I went to the customer support section on their website and it suggested that the access code be tested by calling in on another number. I tried this and once again received the message that the access code was invalid. I followed the process of finding a live customer support person as outlined on the site. I was connected to a classically unhelpful customer service person that I recall from a decade or so ago. Overall technology companies have moved away from outsourcing customer service matters to poorly trained, ineffective and resistant customer service teams. This individual refused to acknowledge that the problem lay with the generation of invalid access codes at their end until I worked him over with logic. I had to pull out of him the process of figuring out how to test all of the access codes I currently have in the meetings that I have set up for the next few weeks. I got him to finally admit that the problem I am having is a problem for other people too. I could not find out from him if the problem was increasing or decreasing at their end. He would not provide me with access to a supervisor or technical person responsible for monitoring and eliminating the problem of invalid access codes. It was a nightmare

I love using GoToMeeting for my team meetings. It's reliable and easy to use. We have tested out other meeting solutions including Zoom, but none compare to the ease of use found with GTM. Zoom meetings, for instance, have a much different interface, and very little is intuitive about the dashboard. Conversely, GoToMeeting's dashboard is easy to understand and follow. You can also easily change your user name within a meeting, so if you are on an informal meeting with team members you might just list your first name, whereas for a client meeting you can list your full name, title, etc.

Our organization has used GoToMeeting for many years. It is a solution that enables individuals to connect via a url to a virtual meeting. It is ideal for companies that have remote staff or staff that travel frequently and cannot physically attend a meeting. This is among GoToMeeting's best features. Other advantages include the following: 1. It's very easy to assign a permanent meeting url to your team members. This is a great feature, because nothing is more annoying than having to create new urls for meetings. With GoToMeeting, you can use the same url again and again. 2. It's very easy to assign meeting control (i.e., switch presenter) to other members in the meeting. This is especially helpful when presentations need to be shared with others. It's also a great way to perform edits to presentations in real-time with team members who are not physically next to you. 3. Users can share their web cams. We sometimes make this obligatory, as it helps to ensure that those in the meeting are actually paying attention and not multi-tasking.

You have to make sure to switch your audio depending on how you join the meeting. If you join by phone but forget to switch your GoToMeeting dashboard setting to phone audio, you (and others) will hear a loud, ongoing each until you make this switch. Ideally GoToMeeting would recognize the source from which you are joining (phone or computer audio) but since it does not do this, it's best to get into the habit of switching this manually to avoid the loud echo.

Overall the experience is great. Easy to roll out, if GTM pushes out an update we had it set to automatically install for the end user and this did happen it was very seamless as things update quickly and the user had no clue. We have the ability to run a number of reports to show usage, who joined a meeting, etc. The end user could even control some of their own settings from a Web interface.

I still like GTM and now easy it is compared to Teams, Zoom, or Webx. Administration is very easy as well, plug in someone's name, email address, and a welcome email is sent with links to get them started. As Admin, I RARELY ever have to field any issues or questions. Our end users quickly pickup on how to use it because its very intuitive. When I have to collaborate I still use GTM because I can, otherwise, most employees had to switch to TEAMS because it was included with Win365, however, a small group of users still have GTM for various special needs that TEAMS can't do. I like it because I can manage my meetings better, such a mute and unmute people, IM specific people or all, and when sharing a document they can see more of the document unlike TEAMS which has a smaller window display to the end user. For example, I frequently join a reoccurring meeting where someone uses TEAMS and they share a spreadsheet, its hard to follow because it's so small on the screen.

Unfortunately, with all the collaboration tools on the market, especially after the 2020 pandemic, GTM is a bit on the costly side especially if people connecting to the meeting decide to "dial in" as to using VoIP. This would drive me nuts because the pre-canned email invite for a meeting did not stress using VoIP to connect and therefore people would use the good old Toll Free thinking "it's free". No, it isn't, we pay per user per minute which adds up quickly. In fact I'm guessing this is where GoTo/LogMeIn makes most of their money . Besides the cost for Toll and Long Distance changes there's also a fee per license/user. However, GoTo did offer some fairly recent new options that allowed for a bit more flexible with how licensing works. Nonetheless, in the long run it was too costly to keep GTM for 100 occasional users and 25 frequent users, when TEAMS was already installed on all company PCs. Many people complained about changing over, and how TEAMS was hogging up their PC processing power, dropping, breaking up, etc. but the squeaky wheel did not get oiled.

I usually Use GoToMeeting for Classroom sessions, Training Sessions, Calls with clients, and I like the ease of learning, the ability to host large groups and record the meetings. I also like the ability to click on any of the recordings and take a quick peek at the notes I’ve made during the meeting. Another thing I like about GoToMeeting is it works on pretty much any internet connection, including dial up and even at times things don’t work as well. The interface is easy to use and no matter the connection, the sound quality is great.

Go To Meeting offers a wide range of features that are useful for both small group and online meetings, including HD video, audio, screen sharing, and file transfers. It also offers private and public rooms, document sharing, and a host of other features. There is also a free version of the software, which is pretty basic in comparison to other video conferencing programs, but it is a useful tool to get you started with the program and learn how to use it. The software also provides a free 14-day trial and is fairly inexpensive, depending on the number of participants. If you have a small group, one or two people, I recommend the free version. If you have larger numbers of participants, you may want to consider upgrading to the pro version. One of the best features of GoToMeeting is that it is very easy to set up, and once you have it set up, you can usually access it from any computer, including your tablet or smartphone. Once the program is installed on your computer, you will have access to the software from anywhere. GoTo Meeting ranks highest in my best Conference call tools since this platform offers all the tools one needs to run a successful business meeting, Conference calls, Team Meetings and stands out for its exceptional call quality, robust features, and excellent customer care services.

Some drawbacks of online meeting sites are: – Lacks of the Personal Touch. While the Skype for Business (Skype) has a personal touch in it, it is relatively expensive compared to other online conferencing vendors. – It can be difficult to work around internet outages. While the VOIP (Voice Over internet Protocol) is able to function without internet, it only lasts for a relatively short time. The only way around this issue is to use a secure internet connection, which is not the best option for laptops. – It is difficult to view large files. When the internet connection is too slow or unstable, it can cause issues with the video and audio quality. – This option can not be used for video conferencing as it only allows screen sharing and not video. What I would like to sugggest is it would be a useful tool for the meeting if u can update the screen share. I have a machine that does not have a microphone but it does have a camera and I would like to use that machine. I am sure thats what most people would like. I am sure it would be a lot easier to use.

Although I have used this GoToMeeting for quite some time now (pre Covid-19), this is another software my company has resorted to for renote work. Our company is part of a wider group of companies called Digicel group so we have 'branches' in various countries, so most times are required among the various branches. Prior to Covid, these meetings would have been face to face but with using GoToMeeting, these meetings are now facilitated online. One of things that stands out for me is the fact that you can take control of someone's machine if they are experiencing any issues during their presentations. This has happened a few times with us. It has great scheduling so for instance, if someone is unable to attend a scheduled meeting, it can be rescheduled very easily and simply. Not to mention, GoToMeeting can accommodate or facilitate large audiences, with options for up to 250 participants. This has been great for our webinars. It's easy to use, flexible and affordable. Information and file sharing is relatively fast and easy. Session recording ans chat is great, and there are various integrations with other software such as Google Calender.

You must have a very fast and stable internet connection. Because my company purchased the product for our use, it was inexpensive for me. But it is not free and can also be very costly to the average individual, especially those who wish to access the premium features. Also, it does not work well with your mobile, so always have use your computer.