All BrowserStack Reviews
1-25 of 167 Reviews
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Mike
Internet, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2021
Good Multiple Device Testing
Aris
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
The full web testing suite
We are testing our website projects against all browsers - operating systems and devices to fix errors, bugs and behavior. Without BrowserStack, testing on all those devices and browsers would be impossible to afford and maintain.
PROSWe are using BrowserStack to test our web applications on every platform there is and fix all bugs, design glitches, gestures etc. Having all those different devices, operating systems and browsers available is impossible. Thanks to BrowserStack not only we can test our websites on different browsers-platforms but we can document and verify everything using screenshots. The GeoLocation testing is very cool because we can test our websites which are available only in our country and need to know for sure if the website restricts user functionality for the rest of the world.
CONSThe plans that include Selenium which is of interest to us, are very pricey and it's difficult to afford if a company has low-budget websites on its list. For big companies that handle big projects with thousands of users these plans are affordable and a must-have especially for Single Page Applications and high-traffic websites.
Hasitha
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
If you're looking for a solid "cross-browser" testing tool, "Here it is" The best on the market..!
It saves my time and money. As a tester we can't afford each and every resources to test our applications. That is why I choose browserstack. It helps me to complete my executions without any issues. It helps me to build a better product without any bugs.
PROS01. When we made a web app, we bring it through the cross-browser parallel testing plan. because we didn't have any inhouse resources to test it on multiple platforms with different browsers. It need more resources. But browserstack will do it for us. It is a life saver. 02. second thing is "live testing" and "UI's", It's very easy to use and very understandable. 03. They provide 1500+ real devices and simulators to execute our workflows. Because of this real devices our testing process will more quicker than simulators. 04. They are providing a real environments (Real devices) to test your applications. And it allows you to take screenshots of your current screen (Live Test). 05. Browerstack cloud helps to deploy parallel executions without any delays. It's very faster than other cross-browser testing applications. 06. Browserstack provides more reliable and secure local testing features.
CONS01. couple of times we had glitches on a testing devices. I think it's because of the connection issues. But it's not a big deal. 02. Response time is slower sometimes. It's also depend on your network connection.
Igor
Investment Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Great Tool
Being able to watch UI tests run, parallel runs
CONSOccasional flakiness where tests wouldn't find elements which are locally reachable
Luan
Verified reviewer
Banking, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
PagBank reviewing BS
Most of the part we automate our UI testes with BS. So, it a crucial part of our daily development process. We also use BS to test our iOS application into several devices. Recently we discovered a bug in iOS 15 that was just solved because BS. Our MacOS's at the time were not updated with BigSur, so we were incapable to install our application with iOS 15 (because of Xcode). So BS come to our rescue and we could test, debug and delivery our app without the bug. In overall, my experience with BS is really great! Nothing to proclaim!
PROSI like the most in BS is the easiness to use. It is quite simple to build our application and test in n devices. It is also fantastic how easy is to use another devices and the amount of different devices (in iOS mostly) turn our tests and even find some bugs a lot easier. We in PagBank are loving using BS to test our product and to guarantee a great software to our customers.
CONSI think that BS need to provide new devices for Android platform. Here in Brazil we have a lot of devices that is most common use in our customers base, but we can't find theses devices in BS. I also like to ask you guys a better responsiveness about the bug that we sent to you! It is quite annoying not getting a answer about the problem.
Aaron
Verified reviewer
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Test without having 1000 devices
We have been using Browser stack for a number of years. Still seems to be the best, most cost effective tool on the market. Good for the tester to check possible issues before each of our software releases and to report back to the developers.
PROSEasy to swap between devices for testing on different browsers on different devices. Gives a good idea of what things will look like (not always perfect but very close), price is excellent and they are always adding new device and browser combinations. We like the support of what might be considered defunct or out of support devices and browsers as 5% of our market still uses these. Great for testing old versions of Internet Explorer too. Allows us to quickly test and check reports of issues from users on our range of in house solutions and systems.
CONSNot always 100% accurate to the device/browser mix. We sometimes need to grab a device just to check when the issue cannot be replicated. This is only a couple of times a year.
Sujith
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
One stop for all testing roadblocks
In the old days, it was rather hard and time consuming to test and upload any Dev changes unless it has been thoroughly tested and ensured all across all platforms. The tricky part was not to test but the availability of these devices and platform to make life simpler for a QA team. With browser stack you can span across OS and browser and even test your app without relying on multiple tester. It has ensured it has covered all the basics as well as cope up with the increasing demand of new OS and browser that people look forward to use and ensure a bug free product
CONSSince this is one of its kind product it is hard to find a drawback with it
Flavio
Verified reviewer
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
An invaluable tool in our development process.
BrowserStack helps us ensure the websites and products we develop work flawlessly across browsers, devices and platforms.
PROSBowserStack includes excellent features for cross-browser and device testing, allowing us to identify isolated issues across platforms. It's a must for any serious developer looking to iron out any bugs before delivery.
CONSTesting with real devices is still a good idea to identify some of the most obscure edge-cases - in some rare situations the platform isn't completely accurate.
Simisara
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2020
Enables manual and automated testing on virtual devices
We use browser stack for testing of our developed websites across multiple devices as well as for cross-browser testing and testing on different versions of browsers and OS. It provides many device options and older browser versions.
PROSAvailability of virtual devices to test websites on. Ability to inspect the code on the devices to identify the issues. It offers to test on the local machine/development server too that is very handy for developers.
CONSIt would have been better if there were more devices available with different screen sizes as certain bugs are identified in certain devices only. It consumes lots of bandwidth. Safari browsers sometimes crashes on local server testing.
Wilco
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
The best way to test your websites on multiple devices
It is a great tool for marketing bureaus and web developers to test if websites work correctly across all devices, and to debug complaints of issues that occur on certain platforms.
PROSIt has a very large list of devices and browsers of all kinds of platforms. BrowserStack makes it easy to test the working of your website on all of these platforms and browsers. It has a feature to use your computer as a proxy so you can even test websites that you are running locally. It allows you to debug problems on specific devices that you don't own. Free for open source projects.
CONSThere are no Linux/Ubuntu devices available for testing. Also, it is a bit expensive for small companies that don't use it that often, but only once in a while. There is only a subscription plan and no pay as you go plan. The responsiveness of the devices can be a bit slow sometimes, but that may depend on my internet speed.
Nehal
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Cross-Platform testing made simple!
1. In our organization, we are using to test the mobile applications and web applications and it is a smooth seamless tool for testing at different browsers 2. The best thing is we can test apple based safari browser on Windows too 3. We are testing from a single control point for all the browsers which saves a lot of time and effort!
CONS1. It gets tough for us to take screenshots while testing on this tool and share it within the group 2. It is a bit slow 3. Automation scripting is not available
Pascal
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2021
Review from an administrator of BrowserStack
As Administrator my impression are good as like mentioned in pros section, the maintenance is not so high. One point that I think is a shame is the way the live testing seats are handled. Seats must be dedicated to users and they are underused.
PROS- Configuration easy to build. - Little maintenance and support from administrator side. - Users and Teams of each project can easily use the system and get support. - Stability and functionalities.
CONS- This system is good but not cheap. - Missing flexibility in managing Live testing seats. - Some of our Teams used specific framework which are not supported (Flutter for instance). - Need to rely on each Team to ensure follow up on what's executed on BrowserStack.
Reason for choosing BrowserStack
Before we have had our own Selenium-Grid for web-browser testing. I don't konw if some other products has been evaluated. We moved to Browserstack because it offers both kind of testing, web and for the mobile devices. Initialy idea was really to reduce tthe efforts to maintains these systems on our side.
Amey
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2021
Good Tool for Testing app on different devices and platform.
Main Problem for testing apps is Limited set of devices in inventory. BrowserStack removes this hurdle by providing developers, testers a platform where they can test apps on multiple devices. It was very difficult to have different sets of iOS devices as they are very expensive and also their simulators are working on only mac machines. But with BrowserStack one can test apps in real environments. It provides the same features like real devices with pre installed apps. You can also debug consoles to find any errors. Hence really handy and useful. So I would recommended BrowserStack if you want to don't spend extra money on different devices. You can choose BrowserStack and be relax as you don't need to worry about theft :-)
PROSVariety of devices. Testing in Real Environment. Easy to manage with team. Easy to start and stop Sessions. Easy to install Applications from different platform. Love that they have Test-flight options separately Error handling becomes easy using console. Cost Saving as user don't need to buy multiple devices.Especially iPhones and iPads
CONSThere were few issues I came across. Sometime Setting app from iPhone didn't work. You need to close session and restart again. Subscription cost is little on higher side as compared to competitors But it's worth. Power consumptions is more. Some time its get slow. User has to restart session.
ilysse
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
A Real Game Changer in Website Development
We've used BrowserStack for several years while building websites. Our clients trust that we are going to be able to test their website before it launches because of BrowserStack.
PROSBrowserStack is a life saver in website development, so our team can test across all browsers for desktop, tablets, and all mobile devices. It also helps us to be able to replicate issues that clients may see, even if we don't have their device.
CONSWe can currently only have one user logged into BrowserStack at a time. There may be an upgraded plan for more users.
jayathi
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
Get done your executions with 'less effort' and 'higher efficiency'
In past two years this is my primary cross browser testing tool.User friendly UI and easy to understand. It's easier to work with this tool and it provides various features to fulfil your testing purposes. If your looking for to get done your executions with less effort and higher efficiency, This tool is the best solution. They provides more than thousand devices to deploy your executions. This is very stable and reliable application. Highly recommended for anyone.
CONSYou need a better network connection to get more efficient results. Other than that there are no any cons to mentions. It's very perfect tool. Cheers !
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2020
Great multi browser/os tool
Great solution if you dont want to spend tons of money on a test farm.
PROSI can easily check new features on my website with browserstack. (android, iphone, desktop) different os/browser versions.
CONSSometimes can be really slow. Sometimes behave differently from a native device despite they say they are using native devices.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2019
Full featured testing on both mobile and desktop
Originally, the killer feature was that you could develop in a localhost environment but still use browserstack to test on various devices. Then they added IP spoofing and geo-location testing which elevated the usefulness that much more since we were looking for solutions that would easily allow us to test and confirm issue that we were getting from international clients and now it's all in one place.
CONSThere's an optional download that aims to speed up usage of browserstack. While this is nice, it'd be good to somehow work this into the main application. This is because although the speed up is beneficial, it would be hard to install on end-user devices of nontechnical internal testers who are the ones who most often complain about the speed.
Jeff
Financial Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Saves a lot of time and budget for testing on different platforms
I used to do marketing web everyday, and BrowserStack has helped me test the site on different browsers on different platforms and sizes easily. For some bugs that clients said happened in some specific environment, sometimes it's hard to reproduce. It helped me a lot and saved a lot of money for not having to purchase a same phone/laptop for testing. Love the browser plugin which allows you to test private or local sites, makes testing super easy.
CONS- It gets more and more expensive. - Sometimes it's pretty slow. Other than that, not much to complain
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
If you do any kind of web development, you need this.
I've been making websites for over 20 years now and I wish I had this tool years ago! It's a solid, fast, complete product that will basically pay for itself because it will save you hours in development and debugging work.
Kobi
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Payoneer review
Easy to use and adapt to our needs, A variety of devices and debug and inquiry options.
CONSNot thinking of anything in particular right now. When I see or hear something I will update
Vinothkumar
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Product feedback
Customer Support, integration, logs and other details, video screenshots and so on are good.
CONSSome of the features like cross platform support within the same session switching between the apps and iOS related performance features like battery usage, CPU usage, memory usage and so on, would be nice to have.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
browserStack life saver
the features and UI are easy to use and understand.
CONSinstalling the apps on should be made little easy.
Chinmay
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
The best testing tool for devs
The most important features that BrowserStack provides are detailed logs, choice of extensive devices and of course the best customer support
CONSThe pricing for AppAutomatio could be better. Also, BrowserStack should allow custom plans.
Anonymous
11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2018
A must for cross-platform browser testing.
Ensuring our web experiences lived up to our developers expectations on all devices all without having to maintain our own device lab.
PROSThere is no better way to test your web applications on a variety of browsers, operating systems, and devices. It's incredibly easy to use and works VERY well when testing content on your local machine. For our web developers, there is simply no alternative.
CONSIt's not cheap when you have team members who aren't frequent users. That really is my only complaint.
Taylor
Facilities Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
BrowserStack Review by Taylor Morgan
The value of using real devices with the integrations that are available within a reasonable price. Also, the interactions with the company are positive, and the responses are very quick/helpful.
CONSThe thread has to be run/managed from a local machine or VM on the consumer side rather than the thread being run from Browserstack.