All UENI Reviews

1-25 of 171 Reviews

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Sarah

Education Management, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Great product

Easy to use, customer service are really good and always ready to help. They we're fab when I moved addresses and needed to update the map on my website.

PROS

Easy to use and edit, lots of different options on what you can use on the site.

CONS

The prices have increased quite a lot compared to what they we're

Reasons for switching to UENI

Didn't like them, found it a pain in the ass to use

Michael

Entertainment, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Love my Website!! UENI is is the best!!

Awesome!! I was with GoDaddy previously. It was costly and their customer service was terrible.

PROS

Ease of use. I have very little experience with website building and UENi made it easy.

CONS

Would love a template set for entertainment or entertainers.

Reason for choosing UENI

UENI had more to offer, great templates and easier to use.

Reasons for switching to UENI

Expensive, difficult to work with and terrible customer service.

John

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2023

The $200 lifetime deal has deal-breaker limits.

Quick creation, really quick 30 minute overview of site features before publishing, very good chat responses, but if you want even a very basic business website you'll have to upgrade. Critical features are not included in the Lifetime package

PROS

It's easy to use. Support is quite responsive. The cost of the lifetime version is attractive (until you find out about the hidden details)

CONS

Clunky templates. No Subscribe/Follow button is available in blog feature without upgrading to monthly $$. No drag/drop for adding graphics. Limited options for font sizes. Continual popup adds to upgrade (this is in the paid version, not a free version). No way to full explore changes without publishing first.

Reason for choosing UENI

I got suckered in by the incomplete description of features, or lack of features in the lifetime version.

Vendor Response

Hello John, We are sorry to hear that our Lifetime Deal did not meet your expectations for your website. This deal was created with small business owners in mind, for those who just need a site to promote their business and their services and be able to easily make changes to their websites with the help of a website editor tool. In addition to this special one-time payment offer, we do offer optional services, tools, and widgets as part of our Premium Plus and Growth plans. Many of our customers, after experiencing the quality of our website services, choose to upgrade and expand their business with us. If the Lifetime Deal covers all your website needs and you do not wish to pay any additional fees, you are more than welcome to continue with that plan. Should you have any further questions or concerns about our services, please don't hesitate to reach out to us at help@ueni.com. We are here to assist you in any way we can. Best, UENI

Replied May 2023

William

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Agent [sensitive content hidden]

PROS

[sensitive content hidden] was most helpful in fielding my many and diverse questions. Also, very knowledgeable and unafraid to dig a little deeper into the question, saving a lot of time.

CONS

not that I can think of at the moment. Maybe easier Editor?

Reasons for switching to UENI

$$

Vendor Response

Hi William, Thanks so much for sharing your experience with us. In case you're facing any challenges with managing your Editor, please don't hesitate to contact us at help@ueni.com. We're here and ready to help! Meanwhile, please feel free to explore our Editor Guides where you may find the answers you need: http://surl.li/kftka Best, UENI Team.

Replied August 2023

Josh

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

I would recommend more than 100%

I have never had a second thought of not hiring UNEI. They have been the father of my website, ideas, and inform me of leads that I need. I'm stoked to have then host my site. I can't wait for some of the updates that they have coming up with the front profile!!

PROS

UNEI has continually come through for me when Google has had issues with my Business Account. I lost my Google Business page and ALL MY REVIEWS once and lost sleep for a week. I was about to start over after eight years. I tried so hard to contact Google but exhausted all my resources. Finally, I asked UNEI. THEY FIXED IT! I needed enlargements, links, sizing promo sections, etc, many other things but they replied and have continually performed EXACTLY what I needed with my uploaded pics, examples. They did what I wanted and I'm staying with UNEI.

CONS

I have nothing bad to say really. Inexpensive. Fast contact. I have NOTHING negative to think of.

Vendor Response

Hi Josh, We're honored to have been there for you during the challenges with your Google Business Account. Your trust and kind words mean a lot to us. If there's anything more we can do or if you have additional questions, we're here to support you. Thanks for choosing UENI! Kind regards, UENI team

Replied January 2024

Norman

Verified reviewer

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2022

UENI robs you

It was up and down. They don't always respond. They said they were going to upgrade the website, and asked if I would like that, I said yes, they didn't respond , didn't update my site.

PROS

They set it up fast and designs they offered. Which became blurry at times had to ask them to fix it then they told me to take a picture of they couldn't see it.

CONS

The functionalities were not always working. They will charge you anyway they can. I set up the account with my personal credit card, then changed it to the company credit card. When I quit they kept charging my personal account. Then after I emailed them to close the account they still kept charging my account. USER BEWARE.

Reason for choosing UENI

Because of the time they said they could get it up and running

Reasons for switching to UENI

Because when something goes wrong I need communication which seemed one sided until it came time for them to charge my account for the money.

Vendor Response

Hi Norman, Thanks for taking the time to share your feedback. We're very sorry to learn that your experience hasn't been an ideal one though we still hope to address your concerns and resolve any lingering issues. Please, if you can email us at help@ueni.com and quickly reference this Capterra review so we can easily identify you. From there, let's work to get your issues sorted and needs met. We hope to hear from you soon. Kind regards, UENI

Replied March 2022

Rick

Leisure, Travel & Tourism, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to built your own website with minimum skills

I started a brand new business 2 years ago and I have no website-building skills - UENI put me in business overnight! I get compliments daily about my website on functionality and how good it looks - and customer service is the best in the business from my experience

PROS

LIVE REAL-TIME CUSTOMER SERVICE CHAT! - They actually have web developers who will add features for you by just describing what you need

CONS

Sometimes software can be a bit buggy but problems are resolved quickly by chatting with a customer service rep via real-time chat - I do not know of any other website builder that offers this service

Vendor Response

Hi Rick, We can't thank you enough for your kind words. Your review means a lot to us and lets us know we're on the right track! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Kind regards, UENI

Replied August 2023

Michelle

Retail, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great Customer Service and Help with Questions!

Overall I am extremely happy and look forward to the future and where they take the websites ability!

PROS

UENI is readily available to help and their staff is very knowledgeable.

CONS

I would like to see a lot more flexibility with photos, being able to easily sort, catogorize, deleted, etc. I feel like this is a BIG limitation in the current version.

Reason for choosing UENI

I chose UENI based on what was offered for the price.

Reasons for switching to UENI

Cost effectivness for the product received.

Vendor Response

Hi Michelle, We appreciate your feedback about our service. Your comments are of utmost importance to us, and we thank you for taking the time to share your thoughts. Your input is highly valued and motivates us to continue providing excellent service. Please don't hesitate to reach out if you ever need further assistance. Kind regards, UENI team

Replied November 2023

Joshua

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

UNEI has done wonders

Overall, after researching quite a bit, value, profit, monthly, I needed to come across UNEI

PROS

So many Pros. Tons of help. Great customer service. Genuine customer service. Great looking website that didn't break my bank. I can customize my site or request them to. I change my pricing due to seasons so I just do that myself. Their team will work wonders if you just ask.

CONS

I don't think their is anything potentially that I like least. They have performed everything I've asked.

Vendor Response

Hi Joshua, We're thrilled to have made a positive impact on your experience! Your satisfaction is our priority, and we're glad to hear that our services and customer support have met your expectations. If there's anything more we can assist you with or any feedback you'd like to share, feel free to reach out. Thanks for choosing UENI! Kind regards, UENI team

Replied December 2023

Vianey

Consumer Goods, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Editing Service Provided

Very happy with the services, and assistance provided.

PROS

The easiness to receive services needed and the fact that my designed website/store was exactly what I requested and wanted.

CONS

the chat with technician option. It would be easier to verbally express the services requested.

Vendor Response

Hi Vianey, Thank you for your positive feedback! We're delighted to hear that our services were easy for you and that your website turned out exactly as you wanted. If you have any more requests or need assistance, feel free to reach out. Kind regards, UENI team

Replied December 2023

Debbie

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2023

Horrible

Horrible right out of the gate.

PROS

The site they published was an embarrassment to my company. 3 major pages missing. Not paying attention to detail such as picture cropping was horrific. I could have done all this just as bad. I hired what I thought were professionals. The one meeting to discuss this site was a wash. Zoom did not connect us. I sat in waiting room for over 40 min then hung up. I M giving them till mon to rectify and pull site down until it is right. I can't Fford this to be tied to my company since I have very prestigious clients whom will walk if they see this nonsense. If that happens this company will have legal issues.

CONS

Doing the jib they are hired to do. They dont

Reason for choosing UENI

Their testimony

Vendor Response

Hi Debbie, We're sorry to read this review as customer support is paramount to us. We have our teams at your disposal to work on your website and give you a hand with any issues you're encountering, but we cannot locate your account to do so with this review's information. Therefore, we ask that you provide us with your account details to help us assist you better. We kindly request you contact us via email or Live Chat so that we can address the issues at the earliest. Kind regards, The UENI team.

Replied April 2023

Charm

Entertainment, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Beginner Friendly still needs a little work to be the best

UENI is a great company. I could have started with any company but I chose UENI because I say the potential in what it could push not only my business but itself to.

PROS

It’s really easy to navigate through, I do feel they can add more customization to the site and more templates to help create mor exclusivity

CONS

That the templates they they give us are in short basic and don’t have much depth to them, I’d love to continue using this site but other sites have pay in 4, you can customize your site based on what you sale, the templates are way better and the screen is almost 3-D. They’re a great company just need to go out the box a little more I don’t mind paying extra if it will give me those features.

Tracy

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Highly recommend

Very helpful. I communicate via zoom and meet , so I have real time support and updates. I have had guidance and support throughout my 3 years of having a UENI website. Easy chat if I get stuck or something isn’t working . For example the day PayPal crashed. Quick feedback and correspondence

PROS

I like the ease of adding photos and text. Easy follow boxes

CONS

I do t like the way I have to upload videos to you tube then add the link back to the website.

Andrew

Construction, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great Value, good service

For me as a contractor my overall experience with UENI is good I am very satisfied and pleased to say I would definitely recommend to a friend, family or anyone who would be looking to use something similar. For the value on price you get a lot, you can do a lot with it and It’s very overall easy to use for everyone. As for customer service I have never had a issue with Anything so never needed to speak with them But for a example They are always offering new deals and updates All the time which is good in a sense but it’s 5 stars from me.

PROS

I like the fact you can Pop on and Add your own edits at any point including uploading photos to a portfolio etc Wether your at work or at home it’s very easy accessible from a mobile or Other device.

CONS

Being totally honest there wasn’t much I don’t like about it I’m sure others have different opinions but I feel like For the value of Money it is definitely better than Some or most Other services provided.

William

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Just starting out

PROS

Designing the site was fun and easy Thanks

CONS

There are something that required online chat, but even that was great

Reasons for switching to UENI

Ueni was easier to use

Vendor Response

Hi William, Thank you very much for your feedback. We are glad to hear that you are happy with our service. Please do not hesitate to contact us if you need help. Kind regards, UENI

Replied August 2023

Eva

Verified reviewer

Facilities Services, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Very bad customer support

Big disappointment and waste of money and time.

PROS

They were inexpensive and fast but after that you cannot talk to any live person.

CONS

Very bad customer service. You cannot call them,. When you send them email it looks like robot is reading it and action is being done about your concerns. I've requested to do a simple revision of the blurry images and the when you click on the phone it won't dial the telephone number. I email them daily but to not avail. I DO NOT RECOMMENT THISW WEBSITE BUILDER . BE WARE

Vendor Response

Hi Eva, We are very sorry to read this message. Your satisfaction is our utmost priority. An expert has already contacted you by phone to gain a deeper understanding of your concerns and ensure we meet your expectations. Rest assured, we're dedicated to turning this experience into a positive one. Kind regards,

Replied November 2023

Joshua

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Greatness

I haven't had any business problems.

PROS

The most impactful feature of this online platform is your customer support and their ability to get you launched.

CONS

What I least liked about this platform was connecting everything together.

Vendor Response

Hi Joshua, We are incredibly grateful that you took the time out to leave us a 5-star review. Thank you so much for your kind words, we're so happy that you're part of UENI. We'll forward your message to our team of CS agents who constantly work to deliver the best service for all our customers. We're very grateful for customers like you. Do not hesitate to contact us anytime via email or Live Chat. We're always here for you. Kind regards, UENI

Replied October 2021

Pamela

Food Production, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

A Great Investment!

I have been affiliated with Ueni going on 2 years. I need to better familiarize myself with all features and functions of the product to gain more knowledge and experience.

PROS

The features and demos provided to use the webpage.

CONS

It is difficult to crop images to post for a visual aid to show the product.

Reason for choosing UENI

Better value for the money, ease of effort and so many features and functions provided. Just make sure you use it.

Heather

Online Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

They do what they say - and well

The major problem was how best to present ourselves. I just threw information at them, honestly, and they sorted it out.

PROS

The way they guide you through the process. Also how they made a great site knowing hardly anything about us.

CONS

nothing so far, it's all exceeded expectations.

Reason for choosing UENI

I loved their ads on YouTube, I checked out their work and the price and thought they could do a quicker better job than we can, and I was right!

Vendor Response

Hi Heather, Thank you for taking the time to leave us a 5-star review! We appreciate you being part of UENI and hope you stick with us for years to come! If you need help with your website, please, don't hesitate to reach out, we are here to help. Kind regards, UENI

Replied August 2023

Toni

Business Supplies and Equipment, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Ueni review

As good as UENI is not many people are visiting my Website and most of my clients come through my facebook portal.

PROS

The amount of photos I can add, even with product hire

CONS

The fact you need to use another app to upload video's and no calendar so people can see availability

Reason for choosing UENI

I upgraded so I could add more pictures and products.

James

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Best website ever

Great

PROS

It help people find me and is very easy to use

CONS

Nothing I love the software it is the best

Reasons for switching to UENI

Because ueni helps my website better

John

Real Estate, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Choose UENI

They did exactly what I asked - and executed it well.

PROS

Excellent personal support and once my needs were clarified, the execution I wanted was excellent.

CONS

It took a little while to explain the custom work I wanted done.

Reason for choosing UENI

Better price, features and ease of execution

Vendor Response

Hi John, Thanks so much for sharing your experience with us. We are delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Please do not hesitate to contact us if you need help. Kind regards, UENI

Replied August 2023

Trenna

Education Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great Website & Excellent Customer Service

PROS

Website was designed as requested and only required minor tweaks. Options to grow as my business grows are available. It is a user friendly platform. Customer Service Rep, [sensitive content hidden] , was so great! She was patient and helped answer or fix every question I had.

CONS

Formatting is a bit restrictive and all tabs are not visible on the desktop or mobile devices.

Vendor Response

Hi Trenna, Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We're here for you anytime. Kind regards, UENI

Replied August 2023

Lee

Entertainment, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Review of PINK Fu$ion™ Website through using UENI

Fantastic service, outstanding result and very professional. Template was very easy to use and has made my website look amazing.

PROS

How extremely easy it is to use. Navigating through is with ease and the end result looked highly professional and really works to sell my business.

CONS

No complaints, had o issues or problems with using the service. Everything is self eplanitery and very easy to use.

Cherryl

Professional Training & Coaching, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great value and terrific customer service

I hope to have more of an ease for customers to book and to understand the service I offer

PROS

Once I understood how to use it, it's awesome!

CONS

Nothing, it's my brain that sees things certain ways!

Vendor Response

Hi Cherryl, Thank you so much for taking the time to leave an excellent rating. We appreciate your business and are available to help if you need anything! Best, UENI Team.

Replied August 2023

Showing 1 - 25 of 171 Reviews