All Accessible Web Reviews
1-18 of 18 Reviews
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Emre
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I love it!
Best website tracker. I really liked it in general. The interface is simple and convenient.
CONSMy overall experience has been positive, I recommend it to all my friends. I didn't have a problem.
Vendor Response
Hi Emre, Thank you for your kind words! Don't hesitate to reach out to our team if you have any RAMP or accessibility-related questions we can help answer for you. Best, Gianna & the Accessible Web Team
Replied September 2022
Deneb
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Fantastic for the accessibility professional trying to show the value of continuous monitoring
Accessible Web has been a wonderful company, its [SENSITIVE CONTENT] and employees always going out of their way to respond to my concerns and suggestions quickly and helpfully. The services they provide are fantastic and priced right for the small-to-medium sized websites we build and service most.
PROSI like the ease of setup with the WordPress plugin, though installing via javascript is pretty easy as well. I love that after the install it gives me an immediate baseline of how the site is doing based upon the industry standard axe-core library. It's tremendous that I can start a client on the free tier giving really quite a few free scans per month, and then move them into a paid plan for a really reasonable price.
CONSI wish I could customize the RAMP dashboard and white label it. As an agency using the RAMP to structure, plan, and provide our services it'd be nice to be able to replace much or all of the branding with our own to give our clients a more unified experience.
Reason for choosing Accessible Web
Price, mainly. Accessible Web's RAMP provides essentially the same service for a tiny fraction of the cost. Plus I love the small-agency feel of Accessible Web versus the corporate feel of Deque. I know here I can get an answer, quickly, from even the top of the company regarding my concerns.
Vendor Response
Hi Deb, Thank you for the positive review! We will keep you updated as we expand our reporting and customization options. Thank you again for your feedback, Gianna & the Accessible Web Team
Replied September 2022
Özgü
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
A smart apply.
Detecting and improving machine hardware, a software.
PROSI found best at this programme very successful in time saving and practicality.
CONSSome tools in the content could have been better organized.
Reasons for switching to Accessible Web
A suggest.
Ferhat
Machinery, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Ensures compliance of the web content
The most impressive aspect of Accessible Web is it constantly scans our web content and makes sure that our content is compliant.
CONSWe experienced little bit difficulty in exploring the full potential of the platform at the beginning.
Ece
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Accessible Web makes it possible to stay compliant
Accessible Web is extremely useful for making sure that we are compliant with web content accessibility guidelines.
CONSAutomatical website monitoring feature of Accessible Web should be improved.
bello
Business Supplies and Equipment, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Web Accessibility compliance management solution
my overall experience, developing a comprehensive accessibility compliance management solution has been a continuous journey encompassing the synergy of people, processes, and technology. One key aspect I've come to appreciate is the necessity of cultivating a culture of accessibility within our organization, ensuring that the needs of users with disabilities are at the forefront of our efforts.
PROSWhat I appreciate about the product is that it has enabled compliance with WCAG and ADA standards, thereby minimizing the potential for legal disputes and enhancing our brand's reputation.
CONSbut it would greatly benefit from the addition of a history feature. This feature would allow users to seamlessly resume their activities from where they left off on the platform and offer them a clear overview of their dashboard interactions, making their user experience more intuitive and efficient.
Olivia
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Accessible Web greatness.
Web maintenance is key to my organization and this software offers it all.
PROSThe software is user friendly, fast and accurate. It helps in deep understanding of web accessibility issues. Allows website maintenance and web applications discovery and resolution for users.
CONSI have not encountered any problems using this software so far.
Deniz
Computer Software, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great
It has a useful and simple interface. Easy to install. I generally evaluated it positively.
CONSI have not had a bad experience! Overall I am satisfied and happy.
Macit
Computer & Network Security, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
It gives confidence
My overall experience has been positive, because ; price-performance is quite at the forefront. Customer service is caring and courteous.
PROSIf you want to improve your website and monitor the number of visitors, Accessible Web is your best friend. It is cheaper than equivalent software and leaves no doubt about its performance.
CONSMore customization should be done and I'm sure you can achieve this with a small update. I did not encounter any problems in my general usage experience.
Brendan
Libraries, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Humbled and Grateful - A Partnership in Design, Development, and Accessibility
The partnership of Accessible Web auditors in the process of customizing our website to meet WCAG standards combined with the RAMP Dashboard supported our team's education and understanding of what is needed to redesign our website to be accessible to our diverse learners.
PROSThe dashboard is intuitive. I appreciated being able to easily identify which pages needed updates/review, and the clear guidance on the code needed to make the needed corrections. Further, the overall score of the entire site made it easy to communicate among team members the status of the site's design.
CONSAt first, it can be difficult to understand which remediation tasks are required for compliance as opposed to best practice/recommended.
Vendor Response
Hi Brendan, thank you for your kind review! Don't hesitate to reach out to us via our Intercom live chat widget or the comments section within your RAMP account if you have any questions about remediation tasks in the future. We're always happy to help! Best, Gianna & the Accessible Web Team
Replied September 2022
Rocco
Banking, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Using Accessible Web is good
A very good price performance product.
PROSThe content and interface of the program is beautiful, thanks to the tools in it, I can quickly do what I want.
CONSThere are deficiencies in implementing some software.
Reasons for switching to Accessible Web
Accessible Web is more suitable for my work.
Vendor Response
Rocco, Thank you for your review! Don't hesitate to reach out with any questions about using RAMP--I'm always happy to help! I'm available for live support via our Intercom Chat widget during business hours and try to reply to after-hours inquiries within 24 hours. Warmly, Gianna
Replied September 2022
ambela
Government Administration, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
mon outils d'audit de site web
je suis très satisfait du travail de cette accessibleweb. nous avons déceler d'énormes disfonctionnement lié à notre site web et nous avons pu les corriger
PROSla seule fonctionnalité qui m'intéresse c'est l'analyse des risques et le systèmes d'audit qui est stricte
CONSje n'ai pas connu d'inconvénients à utiliser ce site web.
Aiman
Building Materials, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
My overall review on accessible web
What I appreciate about Accessible Web is how it simplifies the remediation process, making it easier to tackle accessibility issues on my website.
CONSI’m not facing any issues or problems on this tool
Whitney
Higher Education, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Newish User
After installation, it gave be a general overview of my site! That impressed me right off the bat. It's very easy to find areas of concern so that problems can be assigned to specific people for correcting.
CONSI didn't install this software, but my supervisor says that it wasn't incredibly easy to install. There is a definite learning curve.
Vendor Response
Hi Whitney, Thank you for your kind words. If you or your team run into any issues setting up or using RAMP, please reach out! I'm available for live support via our Intercom Chat widget during business hours and try to reply to after-hours inquiries within 24 hours. Best, Gianna & the Accessible Web team
Replied September 2022
Jamie
Computer Software, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Accessible Web Review
Very easy to find specific issues and turn them into workable tickets for our teams
CONSLots to learn about a11y before proper use
Vendor Response
Hi Jamie, We appreciate the feedback--thank you for your review! Don't hesitate to reach out if you have any RAMP or accessibility-related questions. I'm available for live support via our Intercom Chat widget during business hours and try to reply to after-hours inquiries within 24 hours. Warmly, Gianna & the Accessible Web Team
Replied September 2022
Jo
Verified reviewer
Computer Software, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Good tool for a small site
Quickly see which pages need work Link to view the exact page in question Can view the element code
CONSThe accessibility chart Doesn't have the Chrome extension feature that lets you highlight the problems visually on the page Doesn't have the Chrome extension contrast tool
Vendor Response
Hi Jo, Thank you for your kind review! I believe we are planning to further integrate Accessible Web Helper (the free Chrome extension) into RAMP soon, including making our Color Contrast Checker tool available from within RAMP accounts. We greatly appreciate your feedback. Thanks again, Gianna & the Accessible Web Team
Replied September 2022
Brittany
Performing Arts, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Great Product
Accessible Web helps our organization to address our digital spaces to be inclusive.
CONSThere is a learning curve on both digital accessibility and making the fixes identified by the Accessible Web program.
Vendor Response
Hi Brittany, Thank you for the positive review! Don't hesitate to reach out to our team if you have any RAMP or accessibility related questions we can help answer for you. I'm available for live support via our Intercom Chat widget during business hours and try to reply to after-hours inquiries within 24 hours. Best, Gianna & the Accessible Web Team
Replied September 2022
Cindy
Information Technology and Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Friendly and Supportive Project Team
They have helped us audit our software and have provided recommended improvements that will benefit our business
PROSTheir auditing team is friendly and helpful
CONSI do not have anything negative to report about the software.
Vendor Response
Cindy, Thank you for your kind words and for partnering with Accessible Web. We greatly appreciate your feedback! Warmly, Gianna & the Accessible Web Team
Replied September 2022