Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol

The program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement.

There is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue.

I love using Mobile Text Alerts to send texts to my customers. It is very easy to set up and get customer subscribed. Once they are subscribed, the ease of creating a text is amazing! The tools that mobile text alerts have for LuLaRoe retailers is great. The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more. The app makes it super easy to send a text on the go. Roll over texts is one of the best parts!!

The only thing I don't like is that the price was a little high unless you pay for year in advance and then it becomes a better price. But roll over texts helps me be okay with price!!

So far, none

So far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.

All scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.

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Communication with students

Very intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms.

Things I'd like to see in the future - Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc. A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc

We are a healthcare facility with multiple locations. After a snow storm back in 2014, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even say happy birthday to an employee. Great product!!! hand down

Easy to use, i like the group feature where you can send to all or just groups of subscribers.

I always forget how to add a subscriber to a group.

Again, excellent method of communicating with a very large and disjointed work force. The ability to have multiple keywords and groups made it very easy for our employees to choose to register either in English or Spanish so we can have messages tailored to our non English speaking staff. Excellent.

Extremely easy to use. I have now used Mobile-Text-Alerts with 2 different very large scale jobs. The product is easy for our less technical HR users who send communications to employees for weather events, meetings, or other safety or emergency events. The product was particularly effective during Hurricane Harvey when communications in the area were very disjointed. Mobile Text Alerts is something that more and more of our jobs are using.

Nothing. The product does its job and is very easy to use. I don't need anything else from it.

I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily.

It's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made.

The software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!!

Great to be able to reach the majority of my customers with one text message. Saves so much time!

I like the fact that you can reach so many people at one time. Because the fact is that 9 times out of 10 people will check they text messages before they read an email. Also, I love the fact that any unused messages just roll over into the next month.

I just wish I could type more in my message before it runs over into the next page.

A great tool for first time text marketers!

Easy SMS tool that is great for teams that have not used SMS yet, but do have a marketing strategy.

Does not have a lot of integration options. If you do not use the most expensive marketing tools, it might not integrate.

All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber

That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts

The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice

Mobile Text Alerts is user friendly and the customer service is helpful.

The price breakdowns I found confusing at first.

Great way to communicate with our parents for the day care and staff.

It is easy to navigate and has several good features that make it user friendly.

Some of the features could be streamlined. For example, when add a subscriber and it saves it should populate a new blank screen to add the next one. The mobile app isn't as easy to use.

The customer service is great and it’s easy to use!

The interface is kinda boring. But still useful!

I liked the helpful reminders and how it’s not repetitive and annoying.

I don’t really approve of how time consuming sending a reminder is.

It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.

The integration and simplicity of it all.

When sending a picture message it costs me more of my allotment to send out the same message but will an image.

The customer service is amazing if you would ever have issues.

Being able to schedule mobile text message events.

Little issues but always fixable on fixing the issues.

I like being able to notify customers when I go live or have a sale. Definitely helps fill the gap from missed FB notifications.

I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out.

This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can.

This software did not help me much since it came out very expensive. The tool works well, however, I prefer to pay for the messages I actually send instead of paying for a service where I'm not sure if I'm making the most of my money.

I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.

What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.

Increased customer engagement

It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message

That I didn't start with it sooner. Had I started sooner I might have more customers now than I do.

Communication and instant staying in touch

The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that.

It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text,

Very intuitive

This is one "not so complicated" service that you can get up running in no time. Also they have a mobile app.

There are some features not available that I like to use like uploading lists, but I wrote to the service desk and they added the same day!

Pleased with the price & quality

Allows us to reach customers when they can't always talk on the phone.

Just learning where things are and how to navigate but it's not that bad once you take a few minutes and learn.

Love how easy it is to use, dislike that it sometimes doesn't send to all the people in the group and doesn't let you know that it didn't send it to them.

Easy to set up and use

Doesn't tell you when someone in the group doesn't receive the text.