All OERCA Reviews

1-19 of 19 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

amna

Verified reviewer

Business Supplies and Equipment, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Amazing experience

PROS

The app is really easy to use and it's amazing. Very imperasive.

CONS

Particularly a bot of hangup is the problem but it's not that much big.

Kelli

Veterinary, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Records no longer feel like a chore!

PROS

You don't need people's opinion on a fact. Do bears exist? Yes. Is One Earth the best record-keeping software for animal care and welfare? Objectively yes! The user-friendly design, same-day customer service, and continual commitment to innovation makes this system the complete package! My favorite feature is the Express Session; I am able to input several individuals' records in mere minutes, and behavioral records no longer feel like a chore!

CONS

I work in an isolated location where I do not have access to internet or computers. A mobile app design which allows me to access individual diets (similar to the desktop Express Session layout) would be ideal!

brian

Environmental Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2018

Very promising software, needs to address bugs

Functional and helpful overall, a good work in progress. But lots of details need to be addressed.

PROS

Potential for tracking just about everything we would want to regarding the exhibits. I haven't had to use it, but my collegues have been happy with customer service.

CONS

Buggy. System will crash if it doesn't like something. Comments are not always easy to find from basecamp. App does not have the same functionality as web app. Somethings are not user intuitive and it is not always easy to just go back a screen.

Vendor Response

Thank you for taking the time to review OERCA. We take great care in understanding and incorporating end-user feedback and new ideas and are very appreciative of this type of feedback. We know constructive criticism is the lifeblood of a successful management system. We are constantly making changes to incorporate more centralized and intuitive functions and new technology when and where available. In 2018 we dedicated resources specifically to stability and are carrying that initiative into 2019 and beyond and hope you'll notice continual improvement.

Replied October 2018

Celina

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Animal Care Software

It's a good software and I do like it for our facility. It's just a little complicated

PROS

I liked all of the options for accurate record keeping. You can record feed sessions, water changes, medical issues, basically anything you can think of. It's also great for keeping track of inventory. I liked the step by step tutorials that were offered when I first signed up, and the knowledge base is always helpful. Customer service is great, and I always receive a reply soon after I ask questions.

CONS

Overall, I think this software is complicated and not very easy to use. I constantly have to use the help email to ask questions and get clarification.

Vendor Response

Thank you for this review. We are constantly striving to make a very comprehensive application as intuitive as possible (not always an easy task). You may have noticed a trend toward consolidation of functions within all our newest features and rebuilds. We're excited about changes coming in 2019 that will hopefully gain us a star back in the ease of use category :) Our humble thanks for being a member of OERCA.

Replied April 2019

Craig

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

A GEM of an APP!

Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using!

PROS

OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise. Once ya learned it improves quality of life for sure! It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly.

CONS

Its a GEM of a APP, but a little rough around the edges still Not 100% polished. Can be temperamental it doesnt like something.

Emily

Fishery, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2019

Everything you need in one place

PROS

This is a wonderful piece of software for anyone who works in animal care. Keeping track of records for animals and exhibits can be difficult and confusing, but OERCA One Earth helps you keep everything you need in one safe, secure program. It's wonderfully organized and extremely user-friendly, which helps someone like me who sometimes has trouble learning new programs. It also can track trends and alert you when something appears to be off in terms of exhibit parameters.

CONS

Even though everything is organized and easy to find, not all features appear to be functional quite yet, at least for my organization. This can be frustrating when I want to add records to the program and it doesn't have the space for it yet.

Vendor Response

Thank you for this review! We're really glad you like the application, but we're also very interested to know what features you need that are not functional or present. It's this kind of specific feedback that helps us to provide relevant solutions.

Replied April 2019

Emily

Fishery, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2018

Very Convenient

When I first started this job (in an aquarium), there was no centralized place where records were stored. We didn't even have an animal census, and all of my data/records were being written in a spiral notebook. Now, I have a proper census, a place to store water quality results, diet records, animal health records, and any other pertinent data. It's a wonderful organization tool and I feel much less anxious about losing data or records.

PROS

I like how everything is in one place, and how easy it is to be connected to others who are also using this program. Anything I change is immediately visible to higher-ups; communication is easy and fast, meaning problems can be addressed and solved quickly.

CONS

It's not super user friendly to new people, and sometimes I still get lost while navigating. Luckily there is a series of introductory videos for beginners, which are very helpful.

Vendor Response

Our humble thanks for taking time to provide such a thoughtful review. We love input from our users and this is top notch stuff. We're never satisfied with the system and always making improvements, like our recently added and always expanding "onboarding" guides. If there's a specific area that needs additional guidance, we would love to hear from you anytime.

Replied October 2018

Wayne

Veterinary, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Dolphin Adventure

We enjoy using OERCA. Its integration of animal care and training systems have changed the way we operate.

PROS

Ease of use and support services are the exceptional aspect of the software

CONS

Some of the Animal Care functions could improve, as well as the ability to customise the Animal Care data.

Mark

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Always Improving

PROS

The system is getting better and better all the time, customer service is top notch.

CONS

There are some difficult features that seem older (but those are slowly being replaced).

Daniel

Fishery, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

OERCA Review

PROS

The software has fairly feature rich and software support is responsive/helpful.

CONS

Some of the features do seem out of date and require more information than I feel is required. The nutritional plans need to be revamped in my opinion.

Raulin

Facilities Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

OERCA

PROS

Being able to track our entire collection and operations from one platform.

CONS

It seems to be geared more towards large mammals instead of diverse fish collections

Vendor Response

We are very appreciative of your feedback, thank you for taking the time to review the One Earth system. OERCA did in fact start as a large mammal system; however, as of 2016 over 60% of our business is now aquarium management. We have a well developed master plan 90% of which comes from direct user feedback - that plan details a continual expansion of aquarium functionality (among others). Once again, thank you for your feedback.

Replied October 2018

Blayk

Retail, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Bass Pro Shops

I needed an affordable option for animal records and one that could be customized to specific needs not commonly used in similar industry.

PROS

Easy to operate with or without Registrar Intuitive platform which make remote training possible

CONS

Can be minimally buggy in a few areas

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

The ease of Oerca

I'm extremely happy with One Earth and their software. It makes logging my data easy and enjoyable.

PROS

The software is easy to use and there is a function for every application. It's intuitive nature makes using the system a breeze and enjoyable.

CONS

If I'm going to nitpick, there maybe too many options or applications at my disposal.

Vendor Response

We're thrilled that you enjoy using OERCA and thank you for taking the time to share your experience. That said, we know it's not perfect and look forward to continued user guidance in helping create the ideal management system.

Replied October 2018

Saelia

Fishery, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2018

Oerca is good, no issues here.

I’ve been using oerca a few months now and I’ve been able to get in quick, input the things I need and get out hassle free.

PROS

This software I think is very user friendly. The main dashboard is very simple to use and easy to find what you are looking for, also the big icons are appealing to the eyes, once again making everything easy to find.

CONS

My only complaint is that I’ve downloaded the Oerca app and i have never been able to log on through my phone. It will forever say loading. Booting up my laptop takes forever and so I wish I could just access oerca with my phone, it would be much quicker if it didn’t forever say loading.

Vendor Response

Thank you for reviewing OERCA. We're sorry to hear you're having trouble with the mobile app. We are retiring the "native" app found in the iTunes and Google Play store in favor of the progressive web-app (PWA). Try simply going to the domain on your smartphone browser and then create a "Home" button. This will work exactly like a native app. Contact us through support if you continue to have any issues and thank you again.

Replied October 2018

Matthew

Fishery, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Overall, a good functioning system

Overall, I am very pleased with One Earth, and look forward to growing our program with theirs.

PROS

Ability to retrieve data, Ease of ain't entries to completed templates, Ease of adjusting census numbers

CONS

Changing parameters in templates, adding species to census are more tedious than they need to be.

Celina

Verified reviewer

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Great Software

PROS

This software was a little overwhelming at first, but the learning tutorials definitely helped and made it more user friendly. The software itself allows for customization based on customer needs, which I really like.

CONS

The navigation needs more work. You can't use the back button, so sometimes I need to go all the way back through a pathway to back up one step.

Carmelo

Hospitality, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2018

OERCA

PROS

I like that it's very easy to use, data entry is simple, and it's always online.

CONS

I don't really have any complaints, I really like the software and am glad I can use it. Much simpler, and works better than MS EXCEL.

Vendor Response

Thank you for taking valuable time to provide a review of OERCA. Our most humble thanks.

Replied October 2018

Anne

Veterinary, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed September 2018

Feature rich, easy to use

PROS

Entering water quality data is very simple and quick. I like the water quality report that allows for easy tracking of trends. They seem to make updates to improve the software functionality.

CONS

Some areas are not as straightforward or intuitive as they could be.

Olivia

Consumer Services, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2018

Good Overall

PROS

This program is super easy to use and overall very user friendly.

CONS

Some glitches still but usually gets adjusted and improved fairly quickly through customer service.

Showing 1 - 19 of 19 Reviews