Yocale Software


 

Yocale is a cloud-based appointment scheduling solution for small and midsize service providers. It is used by businesses in a wide range of industries, from health and beauty to automotive and legal services.

Yocale offers 24/7 online booking, with different options for allowing clients to either book directly through the app or request an appointment time. Notifications are sent to providers any time an appointment is booked, cancelled or changed online.

Customer alerts are also sent to avoid no-shows. The scheduler offers multiple staff calendars and can sync with external calendars to avoid double booking.

Users can create a profile page their location, customer reviews and staff profiles, and it is automatically search engine optimized. Customer management features include a client dashboard and individual client profiles.

Yocale offers native mobile apps for iOS and Android. Pricing is free for up to 5 users. Tiered paid plans are available—billed either annually or monthly—to add more service providers and extra features, such as email marketing and additional customizations.

 

Yocale - Business profile page
 
  • Yocale - Business profile page
    Business profile page
  • Yocale - Customer booking portal
    Customer booking portal
  • Yocale - Search results page
    Search results page
  • Yocale - Provider calendar
    Provider calendar
  • Yocale - Customer home screen
    Customer home screen
  • Yocale - Android and iOS apps
    Android and iOS apps
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 8

12 Reviews of Yocale

Showing 1-12 of 12

 

Start your review of Yocale

Click to start
http://www.softwareadvice.com/appointment-scheduling/yocale-review/

Susan from Edgemont Massage Therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

This company goes the distance in customer service. Any issues we ever had were dealt with quickly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Additional features as well as better service.

Pros

The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Cons

Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

Source: Capterra
 

Loreen from beauty by PREEN
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Pros

That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Cons

There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

Advice to Others

At the time I started my subscription with Yocale my business was very small. As Yocale as developed so have my needs for more booking features. It has been a cool journey to see Yocale grow and to continue to release what my business needs -- user input is definitely heard and appreciated!

Source: Capterra
 

Alan from Alan Schmalzbauer RMT
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great software at an even greater price point

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have enjoyed using this software for the past year. Price is just right and has most of the features I was used to from Mindbody. Overall very pleased

Source: Capterra
 

Sima from Sima Mazarei Notary Public

April 2017

April 2017

THANK YOU YOCALE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Yocale is the BEST! I love Yocale, my clients can book an appointment 24/7 and get notifications anytime an appointment is booked, cancelled or changed. I have a list of all my clients with their contact information and history of all their appointments and cancellations. the list goes on and on. last but not least their customer service is above and beyond helpful THANK YOU YOCALE

Source: Capterra
 

Kira from Kira Lynne, Life Coach and Counsellor

April 2017

April 2017

Yocale Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Aside from a few glitches, and a slow loading speed at times, I've been very happy with this software, particularly the customer service. My questions are always answered quickly, and Yocale works hard to find answers and resolutions in a timely manner. Thank you!

Source: Capterra
 

Nima from Rayonnant Imaging

September 2016

September 2016

It is time and cost saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A very successful and hard working team came up with this brilliant solution. Thanks you and wish you success.

Source: Capterra
 

Sherry from Medic Laser
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Medic laser

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Congratulations !!!! I¿m so happy with my Yocale program¿ You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Source: Capterra
 

Iman from Tootoonchi Chiropractic Inc.

December 2015

December 2015

Great Online Booking Software for Chiropractic Offices

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great scheduling software that makes online booking easy for chiropractic patients and reduces No Shows significantly!! Patients are able to Book, re-Schedule, Cancel appointments during after hours making office schedule always up-to-date!!

Source: Capterra
 

Ali from Tootoonchi Chiropractic Inc

December 2015

December 2015

Easy, fast, convenient scheduling

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This software has made it easier, faster, and more convenient scheduling for our patients and staff!

Source: Capterra
 

Holli from Holli Husband RMT

December 2015

December 2015

I love it!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I switched to Yocale last year because of it's online marketing as well as the ease of it's features (and it's Canadian) I love Yocale, My clients love the system and express how happy they are about how easy it is to use... often. It's simple and straight forward, for them and I, which is great, I don't have to spend hours on the phone any more booking people in or explaining the system, Yocale has a help number for clients to call if help is needed. Personally, the customer service has gone above and beyond to be in touch, when I have had a question.

Source: Capterra
 

Sam from Global Physio Centre

November 2015

November 2015

One of the best!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is a full feature and sophisticated online booking software yet easy to use. Great for a serious jobs!

Source: Capterra
 

Yeganeh from Multi care health clinic

August 2015

August 2015

Very powerful yet easy to use all in one online booking and marketing

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Yocale is a very easy to use but powerful cloud based software. What makes it standout are the business management features such as invoicing, client relationship management, notes/charts, reporting, marketing etc. customer service has been great. Price point is very competitive.

Source: Capterra