AutoShop Software


 

AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.

Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.

The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.

The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.

 

AutoShop - Task creation
 
  • AutoShop - Task creation
    Task creation
  • AutoShop - Invoice
    Invoice
  • AutoShop - Part information
    Part information
  • AutoShop - Work order
    Work order
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8

40 Reviews of AutoShop

Showing 1-20 of 40

 

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Meaghan from F&B Automotive, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Best customer service EVER, seriously. And the program integrates well with QuickBooks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Daily work orders, inventory, sales tax reports.
Best feature is the customer service.

Pros

Rapid response with professional helpful customer service; ease of use; compatibility with QuickBooks.

Cons

We have been using this program for years and honestly, have no complaints at all. I guess if it were free, that would be cool.

Source: Capterra
 

Sean from NorCal Auto - Service & Sales
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Technical Difficulties

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So long story short, my all in one office computer decided last week it was time to quit. after being in a panic I removed the hard drive from that unit and called WinWorks tech support. within a matter of minutes, the tech support help desk got me up and running again on my laptop which was a great temporary workaround. Today the representative from tech support helped me get WinWorks software up and running on my new office computer, Best tech service around as far as I'm concerned.

Pros

Everything !!!

Cons

Nothing, Great Product

Advice to Others

Nope

Source: Capterra
 

andro from stilleto

February 2017

February 2017

Excellent Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This company is the best, could not do it without winworks.Great product been using mobile app as well as normal software Thank you for treating us with such great service. I would recommend this to any of my competition

Source: Capterra
 

Josh from Dougs Auto Tune and Repair

November 2016

November 2016

We love Winworks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using the software for over 10 years and we are very happy with it. They make it very simple to use and the support that they offer is second to none. We have no thoughts of changing anything....Thanks Winworks!

Source: Capterra
 

BOB from SOUTHERN MUFFLER
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

VERY GOOD SUPPORT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I HAVE TALKED WITH CHRIS SEVERAL TIMES FOR SUPPORT AND HE HAS ALWAYS BEEN GREAT AND ALWAYS RESOLVED MY ISSUE

Pros

EASY

Cons

MORE DETAILED THAN NEEDED FOR MY PURPOSES

Advice to Others

NO

Source: Capterra
 

Rick from Northern Motorsport LTD
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

18 Year customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Winworks Autoshop for 18+ years and have been very happy with the program. Creating work orders and estimates are very easy. It pulls info from Alldata and other labor guides for estimates that saves so much time not having to open and close multiple programs to transfer data manually. The work orders are very easy to read and understand for the customer. When a customer needs repair history or complains that their car is too expensive to maintain you can print them reports on exactly how much they spent year to year. We have found that is very helpful for them and us to sell future work. We are a worldpac speed dial customer as well and it makes it easy to keep inventory needs up to date.
Creating standard tasks for the most common jobs we perform makes estimates and billing for those jobs as easy as clicking the mouse button several times. Then print.
When we have had issues which are rare customer support has been helpful and takes care of the issue quickly.
This is a very easy program to use and we highly recommend using it, We have used it for at least 18 years and cannot work without it.

Pros

very easy to use

Cons

Cannot think of any

Advice to Others

When adding new part numbers from the receive inventory screen if you add a quantity in the part page it adds another when it goes back to the receive page which throws the inventory total off and is an easy mistake for less experienced users will make.

Source: Capterra
 

jj from jj autos service

October 2016

October 2016

CHRIS was patient and great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

chris was great, he was very patient and understanding. looking forward to speaking to you in the future chris

Source: Capterra
 

Duke from Perfect Timing Auto Repair

October 2016

October 2016

Great help at all times

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Katy and Chris who I have talked to before are very help ful and offer great satisfaction in the
care of our winworks service.

Source: Capterra
 

Angelo from Taylormade Automotive

October 2016

October 2016

Unposting a payment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Chris was very helpful in assisting me in the problem we have. We needed a work order payment to be switched over from a credit card to 'on account', and he did it quickly!

Source: Capterra
 

Victoria from Trackspec Autosports
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Excellent Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our shop has been using this software for almost two years and we had some technical questions, as well as pricing and feature questions. After looking online and looking throughout the program, I decided to finally call (usually not one to do this). I called the support and Kathy asked what type of questions I had. Once I told her, she said someone will call back. ONE minute later, I get a call from Steve. I described my technical questions and he knew right away how to fix it. He remotely accessed our software and showed me what to do. Super quick. Then, I asked about pricing and features, and he knew right away. Very straightforward and knowledgeable. I feel like great customer service and support is hard to come by but this was not the case here. I'm definitely a happy customer!

Pros

-Has all of the features our small 5-employee shop needs (can pay more for more features)
-Reasonable one-time fee
-Amazing customer service and support

Cons

-Looks outdated

Advice to Others

Keep up the great work

Source: Capterra
 

ESTEBAN from SANTIN AUTOMTIVE
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

PROFESSIONAL CUSTOMER SERVICE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MR CHRIS WAS VERY SHARP AND HELPFUL IN ASSISTING TO MY SOFTWARE CONCERNS WITH WINWORKS.

Source: Capterra
 

Teresa from Gasport Auto Sales And Service, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

love the customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can't say enough about the technical support team. They are very friendly. They are there to help

Pros

I like the invoicing

Cons

I had a lot of problems in the beginning. But support team helped me through the difficult times and I am liking the program

Source: Capterra
 

JOHN from JOHN SPECIALTY REPAIR
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

WINWORKS AUTOSHOP 13 PLUS YEARS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I HAVE BEEN USING WINWORKS IN MY REPAIR SHOP IN ALPHARETTA GA FOR MORE THAN 13 YEARS . THE SOFT WARE IS SO EASY THAT WE GO YEARS WITH OUT ANY NEED FOR THE TECK SUPPORT BUT WHEN WE DO NEED THEN THEY ALWAYS DO A GOOD AND QUICK JOB.
LAST YEAR WE OPENED A SECOND SHOP IN ATHENS GA AND WE SET THAT SHOP UP WITH WINWORKS

Pros

EASY TO USE

Cons

-0-

Source: Capterra
 

ken from Solano Way Auto Repair
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wow, great help. This company is the best, could not do it without winworks. Thank you for treating us with such great service.

Source: Capterra
 

ANDREW from SEASONALL AUTOMOTIVE & TOWING
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

USING FOR OVER 15 YEARS NOTHING BUT THE BEST

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

EVERYTHING YOU NEED TO MANAGE YOUR SHOP WITH IS IN WINWORKS SOFTWARE FROM ACCOUNTING TO PARTS INVENTORY TO ESTIMATES TO WORK ORDERS YOU CAN DO IT ALL.

Pros

FAST AND EFFICIENT

Cons

CANNOT OPEN PROGRAM ON MORE THAN 1 COMPUTER AT THIS TIME HAVE TROUBLE WRITING WORK ORDERS IN OFFICE WHEN PROGRAM IS OPEN UP IN THE SHOP.

Source: Capterra
 

Andres from Miami's Quality Auto Repair
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Excellent Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When it comes to customer service, Winworks understands. When you get on the phone, the technician are with you 100% and always go the extra mile.

Pros

Ease of use and many featues.

Advice to Others

Time delay from west coast to east coast and also waiting for a call back are frustrating sometimes.

Source: Capterra
 

John from Stoney Creek Automotive
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Stoney Creek Automotive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have been running with Winworks for about 8 years. Checked out many different programs before settling on Winworks software. I have never regretted the choice. They have been very helpful and have kept us running in short order when ever a problem has arisen.

Pros

Able to set up on a server for multiple terminals to use.
Download directly into Quick Books .

Advice to Others

Keep improving and keep the great customer care.

Source: Capterra
 

Mac from Brown'sGarageInc.

August 2015

August 2015

User since 2003 great Company we use mobile too!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great product been using mobile app as well as normal software. Customer service is off the wall ever problem get back to you as soon as possible. I would recommend this to any of my competition.

Source: Capterra
 

Paulo from Toyoar, Inc.

August 2015

August 2015

Wow, phenomenal product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

From the initial contact, to the million questions for Tom (the sales guru with ALL the answers), to the training with the upbeat and attentive Ashley, your product was above all the rest. This is such a value compared to the other products we considered before partnering with Winworks.

Thank you!

Source: Capterra
 

Nick from Moonlight Auto Service

June 2015

June 2015

Customer Support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were having problems with emailing finished work orders and estimates to customers that was professional looking as if we had done it in the shop. Ashly had helped us get this issue straiten out. This problem was one of my pet peeves that would always bring up conversations about looking professional. Now I don't have to worry about that anymore thanks to Ashly! Thank you very much Ashly we greatly appreciate it!

Source: Capterra