Retrace Software


 

Retrace is a cloud-based application performance management solution. It is designed for developers at organizations of all sizes and provides bug tracking, data aggregation and automatic alerts.

The solution provides an activity dashboard where developers can track the performance of code deployments in real time. The dashboard also monitors specific web pages like login pages and shopping carts to track average load times. Developers can share these dashboards with coworkers.

Retrace aggregates application and server logs and supports search capabilities for troubleshooting. The solution identifies new errors in the code and how often they are occurring. Alerts are sent to developers when error rates are high.

Support requests can be submitted online and a library of support documents is also available. Retrace offers a free trial and per server per month pricing.

 

Retrace - Dashboard
 
  • Retrace - Dashboard
    Dashboard
  • Retrace - List slowest traces
    List slowest traces
  • Retrace - Query execution reports
    Query execution reports
  • Retrace - Top site requests
    Top site requests
Supported Operating System(s):
Web browser (OS agnostic)

64 Reviews of Retrace

Showing 1-20 of 64

 

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Andrew from BPS Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Simple and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Price point is very attractive. Easy to deploy. This has been a privilege to contribute ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿

Cons

Poor iOS support , native app support need a lot more consideration. . This has been a privilege to contribute¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿

Source: Capterra
 

Murali Jagdev from VinSolutions
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

i jsut use it for looking at error logs

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Quality
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Support

logs and stats

Pros

logs are perfect it will show up all the error logs that you logged from your service... and i will use stacify to even look at the stats of an application .... Something like the Database calls.

Cons

takes sometime to show up logs.. Not Instant that is the only problem that i faced in this less that 6 months of interaction with stacify

Source: Capterra
 

Carlos from AlertSense

August 2017

August 2017

Great tool, but the web app to dig into the data is not friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The APM dashboards and server metrics have been excellent to use. I highly recommend it to anyone using a similar software stack.

Cons

UI can be slow/clunky to use.
Metrics don't always show up unless collected from all servers.
Dashboard feature doesn't seem complete. Can't share or give access to others with giving admin privileges.

Source: Capterra
 

Oluwatobi from Venture Garden Group
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Insight ful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Pros

It reveals exceptions that are not detected when I debug code as a developer.

I have always wanted to get application telemetry of apps running in production. Retrace provides just that.

Cons

It takes a significant amount of time to load the dashboard of applications when I login.

I assume it's my network but I think response time can be improved upon.

Source: Capterra
 

Lister from Reveal Services
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Very easy to setup and implement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to use, and allows us to see detailed information about what is going on in our production environment.

Cons

If I had to pick a con it would probably have to be the cost per server, it isn't unreasonable but would be more palatable at a lower cost.

Source: Capterra
 

Arpad from Slay Ltd.

August 2017

August 2017

Dependable service but the website's user interface is direful

Ease-of-use

Functionality

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Value for Money

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Pros

Dependable, no fake alerts, fast and correct notifications. Good integrations for slack and other platforms.

Cons

Unusable website. Randomly placed menu items, if I would like to change some settings or change notification groups I've no clue where should I click. UX: 0

Source: Capterra
 

Ashif from Paycor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

It is a simple config change to your app and you are good to go. Very user friendly & easily to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support
Pros

Filters are great. You can filter accurately by date and current hours. The software gives the ability to filter by environment and by log level. Easy to read and sort.

Cons

The black UI. It would be great if the UI is more catchy. Can have the ability to trace live logs.

Source: Capterra
 

Jerry from Mobile Solutions

July 2017

July 2017

An awful product so far. APM doesn't stay running. Waste of money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It was great at taking money from our budget while delivering no value.

Pros

If it worked it would be great. Too bad it doesn't work. Now the stupid request form is refusing to accept my review because this section is too short. Not only does your product quality suck, but your review form sucks.

Cons

The APM constantly stops and requires human intervention or a support call to get running again. We started it this morning and it died in less than 15 minutes. This week is the final straw for this product in our environment. If it can't run all week without human intervention I'm pulling it from the app and we're going to stop wasting money on it.

Source: Capterra
 

Garrard from Qualtrak Solutions Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Positive, essential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

The tail, tagging & trace aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Cons

It's the UI and dashboard (seems like it's been in Beta forever!). They're awful, borderline dreadful. Please apologies for my comments to the dev whom did this. You definitely need a UX designer to help you in this space; it's the only thing that let's your product down.

Source: Capterra
 

Jose from The DOT Corp
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

easy to install and easy to review reports.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

optimization opportunies

Pros

overall how easy it is to install and get going. I also like the reports and all the information it provides at your finger tips. It has helped us expose areas of concern and track our optimization progress.

Cons

its been buggy at times. Crashing our entire server and causing is us to turn it off until the next patch fixes the problem.

Source: Capterra
 

Justin from Paycor

July 2017

July 2017

Helpful in viewing errors and finding root cause

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

The UI is easy to use and also pleasant to look at.
I am able to narrow down my searches to specific time frames to pinpoint where errors have occurred.

Cons

Not really saying this is a Con however when results are displayed the text type being used can be a bit hard to read sometimes... but then again this is looking at code being run behind the scenes so working with SQL and C# those text types are similar so you get used to it.

Source: Capterra
 

Patrick from Paycor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

At Paycor we use Stackify for our application logging. We are very satisfied with the results so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and setup. We have about 60 applications setup using stackify across 30 development teams

Cons

the tags (#xyz) do not work with guids. We are trying to track a "correlation id" throughout our logs and thought that tags would help us but they dont seem to work out of the box with guids. We would also like to see the ability to restrict access based on environment.

Source: Capterra
 

Pravin kumar from Credit Corp Group
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Value for money. gives good insight with minimum learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Instant troubleshooting that helped with performance bottleneck. Run time error analysis

Pros

Quick to setup, it only requires installing agent in the servers. less overhead as it is could based, there was no need to install collector, server, etc.

Cons

It would be good to have a feature that will combine data from different apps in one view. Good to have collaborative graphs to compare data from multiple sensors

Source: Capterra
 

Lee-Allen from StarNow
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Work great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

APM of our stack

Pros

There support is great, we had a pro with ram on our App pools not showing the right data but they work trough and fix the problem was great to have that level of service

Cons

I wish it had more plugs in for our deployment software Octopus, let been able to have a deploy tag on the APM etc

Source: Capterra
 

Scott from SST Software

July 2017

July 2017

We have been using Stackify to monitor and improve our web apis to great success.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to setup and track multiple environments.
Informative information.
Timely and highly customizable alerts

Cons

IIS has to be restarted when updating the client and changing certain settings.
Cannot generate total through put reports easily (total api calls by api by time period).

Source: Capterra
 

Chris from RBA Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Needed to do performance testing on new web app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Identify slow spots in our code

Pros

Very easy to use, configure and view reports. We were trying to identify why our web application was loading slowly and this product helped us identify the slow spots in our code

Cons

None that I can think of. We used it just for this one project and haven't needed to use it since. It did what we wanted it to do

Source: Capterra
 

Christopher from Cox Automotive

July 2017

July 2017

The UI is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Logging

Pros

I really like how easy it is to navigate Stackify. I log in, navigate to what i need and dont have to think about it.

Cons

The cost associated when logging debug info and errors. There are a lot of features in the UI. Is there more features coming down the pipeline?

Source: Capterra
 

Mohammed Rafeq from Paycor
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

It is awesome and helps us to trace the logs quickly than any other tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Easy of use for any developer to debug and trace the issue

Pros

Retrace give detailed logs. I used new relic before, and i feel Stackify much worth than new relic. Stackify's customer support is much responsive. Also, it was easy to set up on azure and get it running.

Cons

The search feature can be improved a bit, when i plug in some parameters, it is not returning results as expected

Source: Capterra
 

Jeremy from Engaged Technologies

July 2017

July 2017

Stackify Retrace has been monumental in our day-to-day monitoring of our 70+ Azure VMs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamline's my workflow; I don't have to visit each machine individually as they're all in my Stackify portal.

Pros

Dashboard, reporting at a glance, custom parameters/alerts, super-scalable,. Also, they have 3 levels you can set, which is really nice to not have a 4-alarm fire for 80% mem usage.

Cons

Setting up parameters to monitor can be challenging to figure out, but just because there are so many. You really need to know what you want to monitor.

Source: Capterra
 

Michael from VinSolutions

July 2017

July 2017

I love this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to see server issues as they're creeping up, rather than after my customers are already upset and ready to leave!

Pros

I love how I can accurately monitor average calls on all of my servers per application! This really helps isolate problems.

Cons

I just wish I knew how to navigate this software better. I know it does so much more that I simply don't understand!

Source: Capterra