Procare Software


 

Procare is a child care software solution that allows users to manage educational facilities and child care centers. The product offers multiple modules that can keep track of family data and accounting, meals, payroll, employee data, activities, payroll, expenses and ledgers and attendance.

Users can buy modules individually, or they can purchase the entire package.

Procare’s family data is the core module of its solution, designed to eliminate the need for paperwork and physical planners. It helps users track student information, including registration details, emergency contact details, schedules, enrollment history, key milestones and immunization history.

Procare can also be accessed through the web with the help of the secure Procare Cloud, where data is automatically updated each night. This gives users the benefit of mobility, security, free updates and an online parent portal.

 

Procare - Family data
 
  • Procare - Family data
    Family data
  • Procare - Activity tracker
    Activity tracker
  • Procare - Attendance tracker
    Attendance tracker
  • Procare - Bookkeeping and accounting
    Bookkeeping and accounting
  • Procare - Tuition payments
    Tuition payments
Supported Operating System(s):
Web browser (OS agnostic)

319 Reviews of Procare

 

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Software Advice Reviews (1)
More Reviews (318)

Showing 1-1 of 1

Edward from KIDDOS ACADEMY
Specialty: Daycare

July 2016

July 2016

Reporting sucks

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Likes Best

I like the product & support but I hate the way the reports are being set. It is obviously set for an owner and his wife!!! You can NOT generate a simple receivables report with this software and there is NO way to generate a day or week report for payments received in a list format as a matter of fact you cannot get a list report in the entire reports menu except an attendance report that shows total hours attended that is it there is no other list report so in most cases it leaves owners clueless on how much money center collected for any period of time. I talked to technical support for an hour before I was told that there is no such report!!!????
I have been with Procare Software for years but unfortunately I see my self parting away in the near future.

Likes Least

YOU WILL NOT BE ABLE TO GENERATE RECEIVABLES REPORTS WITH THIS SOFTWARE

Recommendations

This is a complex software that take education to customize to your needs & if you are not the one taking a payment good luck finding a simple receivables report in this software.

 
 
 
Showing 1-20 of 318

William from Key To Life, Inc.

May 2017

May 2017

Michelle was exceptional in helping me solve a problem. She is a joy to work with.

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Source: Capterra
 

Emily from The Remnant Academy

May 2017

May 2017

All childcare information is easy to access

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All of the information we need to run a childcare center is in one program. There isn't anything they didn't think of.

Pros

Quick speed, customized reports for anything imaginable, parent's portal to clock in/out, scheduling for employees, individual child tracking, bulk text messaging & emailing

Cons

Doing my own configuration. Only because I don't understand all of the settings. There's really not much not to like. it's perfect for childcare

Source: Capterra
 

Carole from Account Ability Accounting Service

May 2017

May 2017

Great for managing childcare issues; needs improvement in accounting functions

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Pros

It does a great job managing kids and their needs. Lots of great features for the childcare industry. Great support team (live person, US based, short wait times, knowledgeable reps.).

Cons

Not so great on the accounting side. Not intuitive; cumbersome to do accounting tasks. Does not prepare payroll tax returns. Does not combine locations for payroll tax returns; have to build workarounds in Excel. Does not do comparative financial statements.

Source: Capterra
 

Patti from Pattikakes' A Place To GrOw
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I really like Procare it makes my daily life much easier.

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Pros

Organizes the information that we require on families and who is in the building is wonderful.
The program is overall easy to use.

Cons

The information that you enter on family members does not just go to each member you need to reenter the information. Address, phone numbers.
When entering immunizations there should be a more convenient way to add multiple immunizations with the same date.

Source: Capterra
 

Cathy from Just for Kids Learning Center

April 2017

April 2017

It was great and easy!

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Support

Being able to get technical support to move it from one computer to another computer.

Source: Capterra
 

Celeste from Oxford Preparatory Academy

April 2017

April 2017

Procare Review

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Many thanks to our rep for his great help and patience to me with Tuition Express. He was very patient and sincerely helped me in getting the billing set up for Tuition Express automatic payments, and also helping me with other questions I had regarding ProCare. He made sure that I understood everything with very clear instructions (that he gave to me) and remotely making sure that I was doing was done correctly. All your help is greatly appreciated! Thank You!

Source: Capterra
 

-Karla L. from New Life Early Ed. Academy

April 2017

April 2017

Great tool

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When my system is up and running, my experience is great. Unfortunately I have had several licensing and network issues lately and this makes for a not so great experience.

Source: Capterra
 

Delia from Happy Days School

April 2017

April 2017

install to new computer

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I needed to install procare to a new computer and the tech support person was awesome. The wait was not to bad.

Source: Capterra
 

DIane from Malibu Methodist Nursery School

April 2017

April 2017

Our rep is the best!

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Our rep is so helpful and knowledgeable. It's so nice to have someone so kind when trying to navigate a program that is unfamiliar!

Source: Capterra
 

Kenny from kenny.graves@USE.salvationarmy.org

March 2017

March 2017

Awesome Support Session

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Awesome support session. She did a great job. A+++
She helped with the first setup of our touchscreen device.

Source: Capterra
 

Connie from Little Light Preschool

March 2017

March 2017

Excellent customer service

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I just got Procare under a month ago and I have been on the phone a number of times getting help. Everyone has been great. service agents have been very patient and helpful. They are wonderful also and also helped us figure out what I needed for my school. Thank you!!

Source: Capterra
 

Linda from Faith Christian School
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

new computer install

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The rep was wonderful ~ called back when she said she would, she knew I was quite frustrated. She was very pleasant & personable. She was great to help get the kinks out & it went very well on the second day once that was done!

Pros

I would like to afford them all.

Cons

I don't have more time to learn everything.

Advice to Others

Stay in business! I have only had your program & have turned down trying anyone else.

Source: Capterra
 

Sue from Wee Haven Children's Center
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Tech support

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The representative was patient, knowledgeable and fixed all of my problems in one conversation I waited over an hour, holding for assistance but it was worth it!!

Pros

Amount of tracking data

Cons

Old version was a lot easier to use

Source: Capterra
 

DeJuana from American Learning Centers

March 2017

March 2017

Customer service agent

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Customer service agent was a joy to speak with especially after pronouncing my name correctly. He made the process easy and was very helpful.

Source: Capterra
 

Amber from New World Preschool

March 2017

March 2017

Great Support

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Everyone is always so polite and is always ready to help any way they can. I have had a positive experience every time I have needed support.

Source: Capterra
 

Amy from St. Petersburg Christian Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Awesome! Totally Recommend!

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Staff is awesome, the program is awesome! I can't complain at all about the employees or software! The customer service I have received learning the program, understanding the program and any other minor or big question I have had has been outstanding. Highly recommend.

Pros

Hardly any problems, customer service, easy to use.

Cons

Nothing

Advice to Others

no

Source: Capterra
 

Jaymi from Little Stars

March 2017

March 2017

Thank you!

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There was a high call volume so it took a little while, 25 minutes to connect with a person. The Pro Care experience was quick and efficient. The professonal was very polite and helpful.

Source: Capterra
 

Kathleen from Open Arms Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Very helpful

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Our rep was VERY helpful! I was still having problems setting up a general withholding formula even after reading through the book and watching the videos and rep took her time and worked with me to get it solved.

Source: Capterra
 

Rhonda from Kids Castle ChildCare Center Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

ProCare Program & Staff

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I cant say enough great things about the staff at Pro Care. We had a disaster hit our computer system, which destroyed everything (before we got on Pro Care Cloud), but all of the support tech team, worked overtime on helping us retrieve our data, and I do mean a lot of hours! We couldn't retrieve all of the data, but I assure you, every effort was made to do so, and that is what meant so much to us. We highly recommend this program and make sure you get on Tuition Express, and Cloud, you wont be sorry. Its the best investment and gift for your business in the world! Thank you Pro Care for caring. We love you guys! Kids Castle Texarkana

Pros

Tuition Express gives you time to spend on your children.

Cons

We have no negatives

Advice to Others

I advice anyone to purchase Tuition Express, and the Pro Cloud, its worth every penny!

Source: Capterra
 

Elise from Wee Love Daycare

March 2017

March 2017

technical support

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Our rep was a great help in quickly figuring out how to help me. He was very good with instructing me what to do.

Source: Capterra