Procare Software


 

Procare is a child care software solution that allows users to manage educational facilities and child care centers. The product offers multiple modules that can keep track of family data and accounting, meals, payroll, employee data, activities, payroll, expenses and ledgers and attendance.

Users can buy modules individually, or they can purchase the entire package.

Procare’s family data is the core module of its solution, designed to eliminate the need for paperwork and physical planners. It helps users track student information, including registration details, emergency contact details, schedules, enrollment history, key milestones and immunization history.

Procare can also be accessed through the web with the help of the secure Procare Cloud, where data is automatically updated each night. This gives users the benefit of mobility, security, free updates and an online parent portal.

 

Procare - Family data
 
  • Procare - Family data
    Family data
  • Procare - Activity tracker
    Activity tracker
  • Procare - Attendance tracker
    Attendance tracker
  • Procare - Bookkeeping and accounting
    Bookkeeping and accounting
  • Procare - Tuition payments
    Tuition payments
Supported Operating System(s):
Web browser (OS agnostic)

367 Reviews of Procare

 

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Software Advice Reviews (1)
More Reviews (366)

Showing 1-1 of 1

Edward from KIDDOS ACADEMY
Specialty: Daycare

July 2016

July 2016

Reporting sucks

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Likes Best

I like the product & support but I hate the way the reports are being set. It is obviously set for an owner and his wife!!! You can NOT generate a simple receivables report with this software and there is NO way to generate a day or week report for payments received in a list format as a matter of fact you cannot get a list report in the entire reports menu except an attendance report that shows total hours attended that is it there is no other list report so in most cases it leaves owners clueless on how much money center collected for any period of time. I talked to technical support for an hour before I was told that there is no such report!!!????
I have been with Procare Software for years but unfortunately I see my self parting away in the near future.

Likes Least

YOU WILL NOT BE ABLE TO GENERATE RECEIVABLES REPORTS WITH THIS SOFTWARE

Recommendations

This is a complex software that take education to customize to your needs & if you are not the one taking a payment good luck finding a simple receivables report in this software.

 
 
 
Showing 1-20 of 366

Becky from Christ Church School
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

new computer caused a difference in where the license was registered

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Procare took my life into this century. Previously we did our ledger postings by hand which made my life very cumbersome. Tuition Express upped that by 100%.

Pros

I love the convenience of Procare and the time it saves me from posting so much information manually as we did in the past.

Source: Capterra
 

Kathryn from St. Paul's Early Education Center
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Jeff was very patient and helpful!

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Pros

Procare is very easy to use. I like how there are multiple uses that cover all of our preschool needs.

Cons

Nothing. I like it all. I don't like reaching #1 spot when I call in and strangely get disconnected.

Source: Capterra
 

Matthew from Spring Hill Academy Preschool and Kindergarten
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

I love procare and tuition express. It helps me simplify the task i have to do into one program.

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Billing , time keeping,report printing etc....

Pros

The functionality and the ease of use. I also love the fact we have a tech at our fingertips that can guide us through any problem we may encounter. And they teach me to do the task as well. Eliminating the need to call back for the same issues.

Cons

Not knowing how to use it. There are so many awesome features and No one trained our staff at the get go. so there is a lot of un tapped potential in this program that i do not know how to use.

Source: Capterra
 

Katie from Suncrest Early Learning

August 2017

August 2017

We love Procare at our childcare center! We are able to use it for so many things!

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Pros

A lot of tasks in one program: billing, staff timeclock, child check-in, child schedules, classroom assignments, etc.

Cons

The only con I have is that sometimes the software on our check-in station freezes and we have to reboot it during bush pick-up hours. I am sure this happens occasionally with all software though.

Source: Capterra
 

Sharmaine from Harvest Christian Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Very Efficient

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Pros

It's very convenient. The reports are so helpful. I can print any type of report I need. I use this program as a time clock for my staff, signing in and out for parents and children, keeping up with payments, yearly statements...the list goes on and on.

Cons

If I have a technical issue first thing in the morning, I have to wait 3-4 hours to reach someone since I'm on the east coast. That can be a huge nightmare since we almost completely rely on ProCare to help manage daily operations.

Source: Capterra
 

Melissa from Western Dubuque Montessori

August 2017

August 2017

Greg was great to work with! He walks you right through it!

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Pros

The reports you can generate. From seeing who is checked in, to birthday reports, to payroll functions. The ease of ACH billing.

Cons

The wait time to talk to support, I waited 20 minutes just to talk to someone. Wish it was quicker turn around.

Source: Capterra
 

Jane from Our Future Learning Center Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Excellent support once I had a live person, corrected my issue right away.

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Pros

I find ProCare to be user friendly. Can move around within the screens as well as between schools with ease.

Cons

It is usually a long wait on phone to get support. Can't process payroll reports to submit to agencies.

Source: Capterra
 

Brooke from Montessori Kids Universe Sugar

July 2017

July 2017

Benji Fargason was extremely helpful and went above and beyond.

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Pros

That there are so many options and so many reports to use that are helpful. I love that I can call and get someone and they can help me without making me feel like I don't know what I am doing.

Cons

Sometimes when I call I am on hold for what feels like forever but everyone gets back to me quickly so it makes up for that.

Source: Capterra
 

Kenan from Promise Land Learning Center
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

I have been very excited about the program but most of all Benji has been a GREAT help.

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I got the benefit of time cards for all the employees, check in stations for Employees and Teachers, all the reports that I get from these areas. The Tuition Express is the best and the newest addition but has been an happy addition.

Pros

That I have tec support and Benji to explain it to me. The tuition express has been a wonderful time saving item that I am glade we got turned on to. I also like the check in and timecard options but the are 2nd best compared to the tuition express.

Cons

I have a hard time with the amount of options that there are and which one to choose. Then trying to find it after I get sold on that particular report.

Source: Capterra
 

Teresa from San Antonio College Early Childhood Center
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Procare a great program for busy Early Childhood Centers!

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Makes my work easier and faster!

Pros

There are several things that I love about this program. 1st is the attendance tracking to see total hours of care for each child and 2nd how I can see how many children are in attendance at any given time. 3rd is the tracking for immunizations is so helpful to make sure my children are up to date. 4th is keeping up with tuition fees and how easy it is to see who owes what.

Cons

Occasionally when I am adding a family it won't let them sign in and I have to redo it. Also in the weekly report section I don't like that if someone is out they are not shown on report at all. I would rather see there name and 0 hours than not even show them on the report.

Source: Capterra
 

Teresa from Holy Spirit Lutheran Church Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Procare can do many things for you.

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We are able to manage so many areas for our accounts and employees.

Pros

Endless possibilities. Great support team. Very helpful and very friendly. They do not take long to get back to you to help.

Cons

Because it can do so many things it is hard to remember all the avenues to take to complete tasks you do not use on a regular basis. The help support will help you in matters.

Source: Capterra
 

Rebecca from Rainbow child care too

June 2017

June 2017

Great software,but needs reset often

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Pros

It is great for our daycare and makes keeping track of of attendance of children and employees so simple.

Cons

The software needs reset quite often and runs slow and sometimes takes a really long time to load after restarting.

Source: Capterra
 

Larry from Manchester Early Learning Center

June 2017

June 2017

It's the best option out there for childcare centers.

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I would say after the initial data input that it has saved our staff and parents time and simplified data management.

Pros

I like all of the built in functionality and features. They have put a lot of time into thinking about what to include in the software. It is a reliable software.

Cons

I feel procare should offer free integration with other systems. It would also be nice if their system understood standard proximity cards.

I do not like the mounting hardware for the touchscreens. The touchscreen power adapter should be built in to the touch screen and there should be a lot more aesthetically appealing way to mount it.

There is not a capability to add a business to associate with a person. For instance we associate doctor offices, dentist offices, and hospitals with students and employees and not specific doctors. It would be nice to be able to put a business in there instead of filling out a person with the business information.

It would be nice if they got rid of the user licenses.

Source: Capterra
 

Michelle from Lakeside Baptist Weekday Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I had an excellent customer service phone call with Benji today.

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Pros

I like the visibility of the information on the main Procare screen. I like the ways I can tailor everything to how our school operates and bills.

Cons

Sometimes it's difficult to know how to execute something I'd like to do. But usually the Procare help website is very helpful!

Source: Capterra
 

Joie Lynne from The Perception Training Center, Inc.

June 2017

June 2017

We are fairly new to the system and the support staff is awesome to work with

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Pros

I like that everything is compacted into one system and we don't have to do things manually anymore :)

Cons

When the system goes down:(
It takes some time to clock in children and teachers! But we have this with any new technology.
Anytime we ever have a problem, Customer support representative
is very willingly to help us! It is so nice that we have built a relationship with her.

Source: Capterra
 

Rita from Brownsville Preparatory Institute
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Customer support representative was very inciteful with helping me

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Pros

Ability to see all transactions and info . The attendance feature is a plus to for billing purposes .

Cons

My lack of total ability know all functions of the software are the only limitations

Source: Capterra
 

Nicholas from Small Wonders Child Care

June 2017

June 2017

The support team is always willing to assist.

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Pros

Tuition express. Allows us to batch select our families to collect dues. Time management is important to us.

Cons

Batch clock in. During the school months when busses arrive it's convenient to have the ability to check in the children all at once when they get off the bus.

Source: Capterra
 

Courtney from Mustard Seed Kidz
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Really wonderful, so excited!!!

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more time to be doing other duties in the school.

Pros

It takes away a lot of the human error that happens when you are transferring payments for one system to another.

Source: Capterra
 

Tom from The Chastain School, LLC

June 2017

June 2017

Server crashes, restored database files from a remote cloud based backed up database files.

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Pros

We have use PC for almost 10 years and realy like everything from Tution Express to Corp Organizer.

Tech Support is always very good and we have had very few problems as a PC customer over the years.

Cons

Financial reporting, we prefer Quickbooks financial reports and flexibility.

Source: Capterra
 

Tony from Kings Local Schools
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Support was AWESOME helping fix the issue. Greg knew how to resolve the issue quickly and efficien

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Pros

Easy to use. Very intuitive. i would recommend to others. The help section on the webpage is also very useful.

Cons

If there is an issue, the support can be a long, long wait. other than a long wait, I have yet to find any glaring issues.

Source: Capterra