We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

We have used procare for over 20 years. We have been apart of the advancement and it truly has made our business simpler. I think that there are ways that procare can improve in a more simple way. We love the check in and out system through the app and how it correlates to the desktop. It has made out attendance 100% more accurate. The sales team you have is also amazing and very helpful.

The features are awesome but the software team could make it more accessible for all users. It has been a disappointment to see our current rate increase solely because we do not want to do the all in one platform. We wish you had simple online forms for registration every year with our parents and a payment portal that does not cost us or our parents to do ACH.

I like that ProCare allows me to communicate important information with parents about their child's day. I love that I can send pictures, activity descriptions, and meals all from one place.

There is nothing I don't like about ProCare! It is very easy to use!

I would describe it as hot and cold. I am resentful that I was forced to switch from Sandbox but I am doing my best to make the most of it. I get good feedback from the parents and frustration from the staff.Overall, I plan to stick with it in hopes that you will continue to improve services. I really appreciate the substantialness of this survey. It allowed me to say what I really think and not just guide answers on a path that suits the company best. This level of survey gives me hope that Procare actually does care about their clients. Thank you.

I adore [sensitive content hidden], who gently guides me through trainings. Give her a raise, give her two raises, she's awesome.I like that the parents like it.Tuition express seems pretty good. Needs a few tweaks, but otherwise a decent product.I like that it works with both apple and android fairly well.I love that you can send video and it's good quality.I feel like I will appreciate more features as I learn them.

1. Reports. The absolute worst! I shouldn't have to buy another program just to download, read and print out simple reports. Please see your SANDBOX reports and do that.2. Messaging. Maybe add a filter that allows me to see my message 1 time with everyone I sent it to. I do not need to look at the same message 120 times on the same page! 3.Chat bots... I agree they need to be there, but they're not super accurate or always that helpful.4.Customer phone support. I sat on hold for 47 minutes yesterday. Maybe add a wait in line, call back feature.5. Newsletters, attachments and flyers. This could be a little more user friendly. I would really appreciate the ability to upload premade flyers, parent announcements, calendars, etc in the messaging feature.