Procare Software


 

Procare is a child care software solution that allows users to manage educational facilities and child care centers. The product offers multiple modules that can keep track of family data and accounting, meals, payroll, employee data, activities, payroll, expenses and ledgers and attendance.

Users can buy modules individually, or they can purchase the entire package.

Procare’s family data is the core module of its solution, designed to eliminate the need for paperwork and physical planners. It helps users track student information, including registration details, emergency contact details, schedules, enrollment history, key milestones and immunization history.

Procare can also be accessed through the web with the help of the secure Procare Cloud, where data is automatically updated each night. This gives users the benefit of mobility, security, free updates and an online parent portal.

 

Procare - Family data
 
  • Procare - Family data
    Family data
  • Procare - Activity tracker
    Activity tracker
  • Procare - Attendance tracker
    Attendance tracker
  • Procare - Bookkeeping and accounting
    Bookkeeping and accounting
  • Procare - Tuition payments
    Tuition payments
Supported Operating System(s):
Web browser (OS agnostic)

344 Reviews of Procare

 

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Software Advice Reviews (1)
More Reviews (343)

Showing 1-1 of 1

Edward from KIDDOS ACADEMY
Specialty: Daycare

July 2016

July 2016

Reporting sucks

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Likes Best

I like the product & support but I hate the way the reports are being set. It is obviously set for an owner and his wife!!! You can NOT generate a simple receivables report with this software and there is NO way to generate a day or week report for payments received in a list format as a matter of fact you cannot get a list report in the entire reports menu except an attendance report that shows total hours attended that is it there is no other list report so in most cases it leaves owners clueless on how much money center collected for any period of time. I talked to technical support for an hour before I was told that there is no such report!!!????
I have been with Procare Software for years but unfortunately I see my self parting away in the near future.

Likes Least

YOU WILL NOT BE ABLE TO GENERATE RECEIVABLES REPORTS WITH THIS SOFTWARE

Recommendations

This is a complex software that take education to customize to your needs & if you are not the one taking a payment good luck finding a simple receivables report in this software.

 
 
 
Showing 1-20 of 343

Brooke from Montessori Kids Universe Sugar

July 2017

July 2017

Benji Fargason was extremely helpful and went above and beyond.

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Pros

That there are so many options and so many reports to use that are helpful. I love that I can call and get someone and they can help me without making me feel like I don't know what I am doing.

Cons

Sometimes when I call I am on hold for what feels like forever but everyone gets back to me quickly so it makes up for that.

Source: Capterra
 

Kenan from Promise Land Learning Center
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

I have been very excited about the program but most of all Benji has been a GREAT help.

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I got the benefit of time cards for all the employees, check in stations for Employees and Teachers, all the reports that I get from these areas. The Tuition Express is the best and the newest addition but has been an happy addition.

Pros

That I have tec support and Benji to explain it to me. The tuition express has been a wonderful time saving item that I am glade we got turned on to. I also like the check in and timecard options but the are 2nd best compared to the tuition express.

Cons

I have a hard time with the amount of options that there are and which one to choose. Then trying to find it after I get sold on that particular report.

Source: Capterra
 

Teresa from San Antonio College Early Childhood Center
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Procare a great program for busy Early Childhood Centers!

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Makes my work easier and faster!

Pros

There are several things that I love about this program. 1st is the attendance tracking to see total hours of care for each child and 2nd how I can see how many children are in attendance at any given time. 3rd is the tracking for immunizations is so helpful to make sure my children are up to date. 4th is keeping up with tuition fees and how easy it is to see who owes what.

Cons

Occasionally when I am adding a family it won't let them sign in and I have to redo it. Also in the weekly report section I don't like that if someone is out they are not shown on report at all. I would rather see there name and 0 hours than not even show them on the report.

Source: Capterra
 

Rebecca from Rainbow child care too

June 2017

June 2017

Great software,but needs reset often

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Pros

It is great for our daycare and makes keeping track of of attendance of children and employees so simple.

Cons

The software needs reset quite often and runs slow and sometimes takes a really long time to load after restarting.

Source: Capterra
 

Larry from Manchester Early Learning Center

June 2017

June 2017

It's the best option out there for childcare centers.

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I would say after the initial data input that it has saved our staff and parents time and simplified data management.

Pros

I like all of the built in functionality and features. They have put a lot of time into thinking about what to include in the software. It is a reliable software.

Cons

I feel procare should offer free integration with other systems. It would also be nice if their system understood standard proximity cards.

I do not like the mounting hardware for the touchscreens. The touchscreen power adapter should be built in to the touch screen and there should be a lot more aesthetically appealing way to mount it.

There is not a capability to add a business to associate with a person. For instance we associate doctor offices, dentist offices, and hospitals with students and employees and not specific doctors. It would be nice to be able to put a business in there instead of filling out a person with the business information.

It would be nice if they got rid of the user licenses.

Source: Capterra
 

Michelle from Lakeside Baptist Weekday Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I had an excellent customer service phone call with Benji today.

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Pros

I like the visibility of the information on the main Procare screen. I like the ways I can tailor everything to how our school operates and bills.

Cons

Sometimes it's difficult to know how to execute something I'd like to do. But usually the Procare help website is very helpful!

Source: Capterra
 

Joie Lynne from The Perception Training Center, Inc.

June 2017

June 2017

We are fairly new to the system and the support staff is awesome to work with

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Pros

I like that everything is compacted into one system and we don't have to do things manually anymore :)

Cons

When the system goes down:(
It takes some time to clock in children and teachers! But we have this with any new technology.
Anytime we ever have a problem, Customer support representative
is very willingly to help us! It is so nice that we have built a relationship with her.

Source: Capterra
 

Rita from Brownsville Preparatory Institute
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Customer support representative was very inciteful with helping me

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Pros

Ability to see all transactions and info . The attendance feature is a plus to for billing purposes .

Cons

My lack of total ability know all functions of the software are the only limitations

Source: Capterra
 

Nicholas from Small Wonders Child Care

June 2017

June 2017

The support team is always willing to assist.

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Pros

Tuition express. Allows us to batch select our families to collect dues. Time management is important to us.

Cons

Batch clock in. During the school months when busses arrive it's convenient to have the ability to check in the children all at once when they get off the bus.

Source: Capterra
 

Courtney from Mustard Seed Kidz
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Really wonderful, so excited!!!

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more time to be doing other duties in the school.

Pros

It takes away a lot of the human error that happens when you are transferring payments for one system to another.

Source: Capterra
 

Tom from The Chastain School, LLC

June 2017

June 2017

Server crashes, restored database files from a remote cloud based backed up database files.

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Pros

We have use PC for almost 10 years and realy like everything from Tution Express to Corp Organizer.

Tech Support is always very good and we have had very few problems as a PC customer over the years.

Cons

Financial reporting, we prefer Quickbooks financial reports and flexibility.

Source: Capterra
 

Tony from Kings Local Schools
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Support was AWESOME helping fix the issue. Greg knew how to resolve the issue quickly and efficien

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Pros

Easy to use. Very intuitive. i would recommend to others. The help section on the webpage is also very useful.

Cons

If there is an issue, the support can be a long, long wait. other than a long wait, I have yet to find any glaring issues.

Source: Capterra
 

Casey from Little friends school
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Super please with customer support

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Pros

Lots of features I can really use. Not hard to understand or navigate. Easy for others to use at our center as well

Cons

I cannot put pop up alerts on an account to help remind/inform others of certain things that particular family may need or require.

Source: Capterra
 

Sumaira from Just Us Kids Child Development Center

June 2017

June 2017

The support team on all fronts, that we've needed, have been wonderful and patient!

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Pros

The family data component has been the easiest to learn and work with. We've been using this system for years and are fairly comfortable with it.

Source: Capterra
 

Rachelle from Rainbow child care too

June 2017

June 2017

Procare has made running the daycare so much easier

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Pros

The ease of keeping track of child attendance, employee attendance, and tuition, and absentee days for children attending.

Cons

Sometimes the program won't load on the computer I am using. The log in screen takes too long to load to check employees in and out

Source: Capterra
 

Katie from Suncrest Early Learning Center

June 2017

June 2017

Procare meets the needs of our center

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The software allows us to combine many things into 1 system. Employees use to clock-in, parents check the children in/out, it stores child emergency contacts, we can print timecards from the software, etc.

Pros

Procare is very user friendly and has a lot of helpful functions. Parents also love the security of using their fingerprint for identification.

Cons

The check-in screen for parents to use freezes somewhat frequently. It can be very inconvenient when we need to reboot during the busy pick-up hours.

Source: Capterra
 

Laura from First United Methodist Church

June 2017

June 2017

Wonderful

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nothing, its a great software for our program . Still trying to figure out all the tabs for billing and printing the bill at the end of the month

Pros

Reps to talk you through questions and using program. Our program has different prices so its nice to adjust bill to fit our needs

Source: Capterra
 

Paige from Seaside Preschool
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Has made such a difference in running my preschool

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Pros

The ability to bill parents seamlessly, mass text message families, tuition express and credit card payments, tracking expenses and P&L statements, management of my wait list, parent check in computer etc

Cons

We would like a parent portal with daily sheets, so parents can see how their little ones are doing at school. This is being rolled out soon!

Source: Capterra
 

Brenda from Duneland YMCA - Childcare

May 2017

May 2017

The Customer Representative was wonderful, addressing all my questions patiently and efficiently.

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Ease in billing for a variety of cycles ie. Preschool; 1/2 day preschool; School Age and Camp. (4 different billing programs)

Pros

It's so flexible to make the billing process catered to the needs of the client. Very easy to use and learn. I've only been using it for a few weeks now, in my new position, and its already been revamped for some fabulous time saving changes. Big kudos to Mark on your staff for giving great suggestions to fix certain issues, and make a complex situation much simpler. I'm very happy for all the changes we implemented to our system this afternoon.(5/26/17)

Source: Capterra
 

Laurie from Lifetime Tax & Accounting

May 2017

May 2017

Michelle was extremely patient with me! I got all the answers to my questions. Very happy.

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Pros

I am just starting to learn Procare. I will reserve judgement until a later time. I don't have anything else to say.

Cons

I am just starting to learn Procare. I will reserve judgement until a later time. I don't have anything else to say.

Source: Capterra