Spectrum NG Software


 

Spectrum NG is an integrated health and fitness club management solution that helps campus recreation centers, hotels and fitness resorts, wellness centers and camping facilities manage their business operations.

This system supports the management and automation of business functions such as accounting, reporting, scheduling, facilities management and online services.

Spectrum NG offers inventory management, point of sale (POS), billing and accounts receivables, gift card management, contract management, customer relationship management (CRM), event management, locker management, automated scheduling and reporting.

The solution also integrates with third-party applications such as MICROS, which lets users offer gift cards to their clients.

Spectrum NG also offers mobile apps that allow customers to manage their accounts, schedule appointments and share information through social media.

 

Spectrum NG - Mobile devices
 
  • Spectrum NG - Mobile devices
    Mobile devices
  • Spectrum NG - Dashboard
    Dashboard
  • Spectrum NG - Customer login
    Customer login
  • Spectrum NG - Apple Watch integration
    Apple Watch integration
Supported Operating System(s):
Web browser (OS agnostic)

7 Reviews of Spectrum NG

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Todd from tsmithers inc
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Not a Very Good Choice. Expensive. Poor Costly Support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They have lots of features but you pay for it. Monthly service fees are extremely expensive. If you ever try to get a door access control put in like at 24 hour fitness facilities forget about it. They act like they have never heard of one before. Service techs are rude and not very helpful. Over bloated software for most facilities. There are much, much better choice available.

Pros

Lots of features

Cons

Terrible support. Unusable door controls.

Advice to Others

Don't buy it.

Source: Capterra
 

Barbara from Willy's

May 2016

May 2016

Software works well for our purposes

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We haven't begun using all of the features available. The only con I have is our initial training on site was inferior. the tech was more concerned with being on his computer and revamping our chart of accounts then teaching us how to use the software. Dana has been great - she is our third relationship manager and by far the best ever!

Source: Capterra
 

pj from Inspira Fitness Connection

March 2016

March 2016

Great quality, makes it easy to run a fitness club

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software generates great reports from finance, to visits, to demographics in a very timely manner. The user app and online services make it possible for members to ultilize the software and practice some self-care. I am very happy with the quality ad wide reach the software provides

Source: Capterra
 

Kim from Howard Long Wellness Center

March 2016

March 2016

We have been with CSI Software for over 23 years and are very pleased with the results

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are looking forward to the change to Spectrum 6.0 Cloud hosting this week.

Pros : Billling process along with the checks and balances makes the mistakes very limited. The A/R & the attendance program are very clear and understanding to both our employees and members. Credit card and eft automatic withdraws have been a major plus.

Cons: Sometimes Query Reports are limited to what we can or need to do. Would like to see more online training so we better understand what is available for us to access. I am sure there additional shortcut in the system available that we are currently unaware.

I do feel a lot more comfortable with the communications I been receiving from Dana Puckett since she has become Regional Account Manager of the East than I have had for many years.

Hopefully after our migration to the cloud we can review the change as an upgrade to our current set up.

Please feel free to contact me if you have any questions in regards to my evaluation.

Source: Capterra
 

Sarah from South Shore Health & Racquet Club

March 2016

March 2016

Multipurpose Facility Use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros
- has the capability of doing everything we need it to
- online seminars are easy to follow when trying out a new section
- customer support and managers are easy to work with

Cons
- does not work on apple products
- crashes pretty often when more than 5 computers are being used in our one facility
- has been pretty slow sense we moved to the cloud

Source: Capterra
 

Paul from No Excuse Workout

March 2016

March 2016

I love CSI Software I believe it is the most advanced club software there is.

Ease-of-use

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Ease-of-use
Usability
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Quality
Support

I have used CSI for 20 years now, I have seen it advance so far and do things we never thought possible. I guess my only complaint is a few features could use some streamlining, such as at checking if some wants to make a payment to have a quick payment button and see what amount is currently due. , Another help would be the check in list on the right should be able to click on the member and pull them back up to see the account. I understand there are many lines of code that have to be addressed for some of these issues but in the end it would help us in the club. Over all I am very satisfied with the choice to use this club software.

Source: Capterra
 

Mario from Mountainside Fitness

April 2015

April 2015

CSI - Spectrum NG

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great product, great solutions and a responsive team! I would urge anyone looking to consolidate their business strategy to try CSI as their platform. Above all, someone is always available to help! I truly appreciate what they do and what they provide for our organization.

Source: Capterra