Zoho Connect
About Zoho Connect
Zoho Connect Pricing
Internal network : Enterprise plan starts at $1/user/month billed monthly Ultimate plan starts at $3/user/month billed monthly External network: Enterprise plan: Unlimited users at $115/month billed monthly
Starting price:
$1.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Zoho Connect
1 - 5 of 60 Reviews
Rick
Verified reviewer
Design, 2-10 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2019
Powerful team-collaboration tool with stunning extras and a generous free plan
Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.
PROSMy teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps. They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.) The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool. Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:
CONSAll that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...) If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at. Only 100 GB file storage for an enterprise plan is pretty stingy!
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Exactly what small teams need
I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling. The learning curve is very steep and it's easy to implement in teams.
PROSThe software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events. It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq. Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.
CONSThere are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.
Reason for choosing Zoho Connect
Honestly there is no real comparing between Zoho Connect and other tools we looked at because Zoho Connect is very unique in it's approach. It combines tasks with manuals, forums, chat, conferencing and more. Still it's incredibly simple to use unlike other tools like Bitrix24.
Boris
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
Quite OK but not good enough
We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect.
PROSTask Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect.
CONSThe rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others. I'd like to see options like auto-linking terms (TiddlyWiki) or creating index/sitemaps. Connect is too limited to cover the needs of information even for our small company (<50). But currently it's the only co-lab "web-content/HTML" based tool in the suite. That's why we have to resort to classical word processing format in workdrive, which is even less helpful for interlinked information.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Great communication tool to compete tasks
The overall experience I have had has been a positive one, where I can jot different things down to each team member and see what I am assigned to as well.
PROSI like that I can add certain individuals to a task I need to complete to get their input or have them complete a piece I need to complete my project.
CONSI don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something. Maybe I don't see where this can be added. User rights maybe.
Reasons for switching to Zoho Connect
Needed to have more integration with more people and tasks.
Fadiah
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Zoho connect helps with communication and productivity
Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement.
CONSThere are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations.