Lightspeed eCommerce is a cloud-based e-commerce solution suitable for small to midsize businesses. Key features include inventory management, web store design, marketing and business analytics.
Lightspeed’s inventory management functions include the ability to configure products with variations, import and export stock and update photos and stock levels. When products are returned, the solution is able to immediately re-add them back into stock counts and issue refunds.
The solution includes built-in search engine optimization tools, which enable users to edit metadata, page headings, product tags, product descriptions and links. Users can use fully customizable website templates with options such as product zoom and preview in the design of their store. It also offers integration with various social media platforms.
Lightspeed is available for purchase on a monthly subscription basis.
Yan from VY Sports Inc
Employees number: 2-10 employees
eCom has a good array of features and potential features. Too bad none of them work properly. The interface looks good despite not being very functional.
As a software engineer, I've had to install, customize, create and use dozens of e-commerce platforms and within those, Lightspeed is by far the worst e-commerce platform I have ever used. It is full of major bugs and lacks features that even the most basic and cheap e-commerce solutions have. Reported (major) bugs take more than 6 months to even get looked at, and that is if they ever decide to fix them. There is no community forums, support chat was disabled because there were too many requests and the only place to suggest new features is never looked at or updated.
Every month, they keep promising updates and fix that never happen, or even worse, they tell you that bugs are fixed when they are not.
Lightspeed eCom is a very expensive scam, I recommend you stay away from it.
Esaa from Gourmetmiles
Lightspeed Restaurant POS is affordable, customizable, and reliable. Able to take orders directly from table and send to kitchen, reducing wait time. Modern features allow waiters to tailor orders according to customer needs & changes; no matter how specific. Excellent overall value.