Global Shop Solutions


 

Global Shop Solutions offers a One-System ERP software to serve clients across manufacturing industries of all sizes. The multi-modular application comprises of independent modules for customer relationship management, inventory management, accounting, scheduling, job costing, agile project management, designing and more. Businesses can either subscribe to specific modules as per their requirements or subscribe to a full-fledged ERP suite.

Global Shop Solutions' One-System ERP planning and scheduling feature help manufacturing teams to view shop resources and plan workflows. With real-time dashboard and reporting feature, shop managers can have visibility on current jobs and scheduled operations. The built-in CRM functionality allows businesses to identify new prospects, track opportunities and process leads efficiently.

The ERP solution also provides robust business intelligence capabilities for monitoring the health of manufacturing system; analyzing business data in real-time and making valuable decisions. Global Shop Solutions also integrates with CAD and other engineering programs to synchronize data between applications right from the initial project stage.

 

Global Shop Solutions - Standard view
 
  • Global Shop Solutions - Standard view
    Standard view
  • Global Shop Solutions - Part supply & demand
    Part supply & demand
  • Global Shop Solutions - Moveable dispatch chart
    Moveable dispatch chart
  • Global Shop Solutions - Work order information
    Work order information
  • Global Shop Solutions - Mobile site
    Mobile site
  • Global Shop Solutions - Mobile sales order
    Mobile sales order
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

45 Reviews of Global Shop Solutions

 

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Software Advice Reviews (33)
More Reviews (12)

Showing 1-20 of 33

John from Wisconsin Metal Fab
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Great ERP software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been a Global Shop user/administrator at our company for almost 10 years. The software is easily navigated and has some powerful tools. We find that the accounting side has all the details you would ever need. Job costing is very thorough and easily extracted.

Pros

Great detail. Great reports.

Cons

There are several ways to get to the same information. Make sure you choose the path that works best for your needs and stick with it.

 
 

Paul from CGI Automated Manufacturing
Specialty: Job Shop
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great Company, Fanastic ERP Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Global Shop for well over a decade and it has grown with our company. It's been great to see all the new features and modern enhancements they have been putting in recently. It does an excellent job tracking our manufacturing costs and getting things scheduled on-time. It would have been impossible to achieve our current 99% on-time delivery without their scheduling system. We use everything from scheduling to payroll and with the integration of all the modules it saves us a ton of time and money that would otherwise be split up into different software packages. My favorite feature is the option to build fully customized modules ourselves and even have the ability to download custom modules made for other customers. This gave us the ability to really make Global Shop work exactly the way our company runs and still have it integrated with all of Global Shop's modules. Global Shop's staff has always been excellent. Their management is extremely accessible and always willing to go out of their way to make sure we are happy.

Pros

-Modules to help run every aspect of our business
-Ability to customize modules to our needs

Cons

-Some aspects of the system can be complicated
-Needs more tools to flush out problems created by users not using the system correctly (garbage in garbage out)

 
 

Nathan from Industrial Parts Specialties
Specialty: Petroleum / Oil & Gas
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Powerful modern ERP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Concerning a manufacturing company that is dedicated to maximizing value to the customer, Global Shop Solutions offers an ERP that provides access to high-end continual improvement tools without the complexity and cost of software used at much larger companies. The access to those tools such as SPC, CRM, inventory control, and workflow planning/scheduling then provides a means to gain significant competitive advantage in whatever market your firm operates in.

Pros

Global Shop's interface is intuitive. In that, the vast majority of its functionality is quite literally at your fingertips.

Cons

While Global Shop Solutions has incredible functionality for the price, it still seems to be primarily focused on a traditional model of manufacturing. Because of that, there are instances where certain modules don't quite fit with existing operations procedures and processes.

Advice to Others

Global Shop Solutions has knowledgeable staff that can address nearly any concern you may have prior to purchase. In addition, they offer webinars and free, in-house demos that can give you a much better idea of how their ERP can be integrated into your business...and how it may effect it. My advice is to take them up on these comprehensive pre-purchase services before making a decision on an ERP.

 
 

Jeremy from Industrial Tool Die and Engineering
Specialty: Aerospace / Defense
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Global Shop Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a small manufacturing company we are underutilizing Global Shop's potential, however, regarding our customer demands, it satisfies more than 80% of our needs. It is a great interface for time tracking, generating part specific costs and reports. It is not so great when I want to track quality metrics not necessarily part related.

Pros

Global Shop has given our company a wonderful infrastructure for cost evaluation and reporting. It is also wonderful at time tracking for employee time on machines, jobs, or process. We use it as a comprehensive overhead tracking tool.

Cons

Modules are expensive and customizing applications is difficult. The user interface has a high learning curve for personnel when new to this type of ERP.

Advice to Others

If you want a comprehensive ERP for accounting, time tractability and management, and you have the capitol and need for a complex system to manage your daily revenue, Global Shop is a wonderful tool. If you don't have time or resources dedicated to learning and creating a complex data system, this is not for you.

 
 

John from AGS, Inc.
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Global Shop - The never ending nightmare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We looked at several ERP systems - but decided on Global shop almost Seven years ago - to put it best it is like a box of chocolates - you never know what you are going to get.
We were just forced to do another update - We avoid and delay doing updates because global shop does not do any testing to see what and how the updates will affect other parts of the system. Many behind the scene issues take a time to realize you have a problem. They do like to make sure the issues make an impact on the financial statements. I was reading reviews recently (I wish I would have read them seven (7) years ago) but I have zero confidence in the financials produced by global Shop.
Global Shop CRM is completely useless - a complete waste of time - This was a feature they did a demo and was a big reason why we went with Global shop - when they installed the system CRM was not available apparently it was a new feature - was not on the market yet - What is on the market now is nothing like what was in the demo.

Pros

Does a good job of managing inventory.

Cons

The system has a way to many internal issues - too many items not connecting - behind the scenes processing that does not connect the dots within the system. When you get technical help - they either go in a back door and fix something (short term) or they tell you there is a "bug" - And this is the first time anyone has experienced the issues -

Advice to Others

If you are considering buying this system - Do yourself a favor and Do NOT!! You will never know how much frustration and anger you will save yourself.

 
 

Kaitlin from FR Medical Center
Specialty: Other Industry
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Already searching for something new

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have been working with GSS for over two years. This is a Tier III ERP software so don't expect too much in the way of integrated functionality. The system is very "buggy" and the data is suspect. Our company found the support to be very poor. Evidently GSS is too busy chasing new business to provide the value-added support the existing customers need. As a result, they get poor reviews from customers like me. We are in the process of migrating away from GSS and to another ERP provider.

Advice to Others

Keep searching

 
 

Bob from Titan
Specialty: Industrial Machinery
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Needs a lot of work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used GSS for almost 2 years. The program is pretty powerful and has some nice ideas, but it is not intuitive and tends to have a lot of glitches.

They make it so you need to have 17 step (click, open window, close, click another part of the program, screen-shot it, click close, click open... etc.) process for something should be one or two steps max. The program makes it so if someone messes up any one of the many clicks it screws up everything. For this reason it's hard to use and requires lots of continuous physical checks to make sure you are not snowballing problems.

I don't understand why they can't make it so you can look something up in supply and demand and just click to do your required transaction. Instead, you need to have 6 screens open to gather all the information half of which you can't have open at the same time so you need to screen shot or write it all down just to finish a simple task.

It's a great idea, but the user interface is cumbersome to use and less intuitive than a bag of bricks.

Pros

Could be a great program if they payed any attention to detail and how someone uses the program.

Cons

Cumbersome to use, glitches and not very intuitive.

Advice to Others

If you run a simple business, this program may work for you, but the company I worked for regretted ever getting it.

 
 

justin from easy way
Specialty: Consumer Products
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great easy to use loved it needed it u should definitely get it asap

Pros

Perfect

Cons

None

 
 

Ema from Apache Enterprises
Specialty: Aerospace / Defense
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Global shop Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My experience with Global Shop has been okay. There are certain things I find pretty easy to use and certain things that took a while for me to fully understand why it works that way.

 
 

Erica from Apache Enterprises
Specialty: Aerospace / Defense
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

A disappointment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I "inherited" this program when I was hired into this company as the Accounting Manager. It is very cumbersome, not user-friendly at all. There are too many things the user cannot repair, purge or inactivate without calling Customer Service. They nickle and dime you for all "additional help" yet still charge high quarterly service contract fees.

Pros

The only plus I have seen is the ability to export certain data to Excel.

Cons

Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable. Help that is online is pretty lacking. They update report names and do not update the Help.

 
 

SCOTT from Imperial Metal Products Company
Specialty: Metal Processing

September 2016

September 2016

IT HAS HELPED ME WITH PURCHASING AND ASSIGNING COST

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

BE ABLE TO MANAGE ALL ASPECTS OF THE BUSINESS AND PURCHASING AND ASSIGNING COST TO JOBS AND TOOLING FOR PARTICULAR JOBA

Likes Least

SOMETIMES IT CAN BE REALLY SLOW MAKING PO'S AND INITIALIZING THE THE START UP CAN TAKE A LITTLE WHILE

Recommendations

HAVE SOMEONE MENTOR YOU WHILE LEARNING THIS PROGRAM

 
 

Kelly from Imperial Metal Products
Specialty: Job Shop

September 2016

September 2016

Global Shop Solutions Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The product is very user friendly and powerful. The APS is a great tool for scheduling.You can easily find out questions from your customers within seconds as to where there product is and when it will be completed. We use Global Shop for everything from quoting to invoicing. The support team is wonderful, I would highly recommend this product.

Likes Least

I personally have nothing i do not like, if anything they could make there quality module stronger but it works just fine.

Recommendations

Contact Global Shop Solutions they are the best! The support is great and they continually improve the product and the updates are easy to install.

 
 

Chuck from Imperial Metal Products
Specialty: Consumer Products

September 2016

September 2016

A Buyer's Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I am a purchasing manager so I am in the purchasing and inventory side all day long. They are easy to use and I can have both modules open at the same time which makes my job easier. The vendor is great - very responsive.

Likes Least

The one thing that annoys me the most is limited number of characters that can be used when making a new item number in inventory. some of our numbers can be long and sometimes we need to abbreviate them to get them to fit.

Recommendations

Be patient. Once you learn how to do something it becomes very easy because its set up in a logical manner.

 
 

Adam from Imperial Metal Products
Specialty: Metal Fabrication

September 2016

September 2016

Global Shop Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The product offers a wide range of capabilities from end-to-end of the business. The capabilities of this product allow strong users a broad array of capabilities to drive business stability and growth.

Likes Least

The user interfaces are not clear or naturally intuitive. It's a powerful tool but it can take years to navigate the product.

Recommendations

Look at the user interface and see if it naturally makes sense to use. Onboarding and ease of use by new users will be driven by the interface.

 
 

Greg from Imperial Metal Products
Specialty: Job Shop

September 2016

September 2016

Highly customizable but does take time to figure out optimal use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Will take feedback & follow up on questions / requests. We tend to be at the 'front edge' of implementation and come up with things that require research.

Likes Least

Having to be a few updates behind in order to keep system reliable. The maintenance module does suck, but we were told that when we loaded it up, so we appreciate the honesty.

Recommendations

Visit someplace that has had it implemented for at least 3 years. Ideally someplace such as ours that uses most of the modules.

 
 

Randy from Imperial metal products
Specialty: Metal Processing

September 2016

September 2016

Pretty usefull tool when applied correctly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Built with manufacturing /production accountability in mind

Likes Least

Would like to see it come with an actual user manual with the descriptive users instructions. IE: the how to use manual if you are the operations manager. The how to if your the Quality manager. The how to if you are the scheduler etc etc.

Recommendations

Make sure to do all the training offered so that you can capture the costs properly

 
 

Eric from Imperial Metal Products Co.
Specialty: Automotive

September 2016

September 2016

We have used Global Shop for almost 18 years now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like how integrated this software is. It seamlessly combines all departments into one software package and allows traceability through all stages of product realization. I like the promptness of the vendor on technical support.

Likes Least

What I dislike about this software is the learning required upfront to navigate through this ERP package.

Recommendations

Take the time to ensure that the software will be easy to use for all personnel required to use it. Make sure the ERP software provides complete traceability and shows product movement throughout your facility.

 
 

Ben from Airmate Company, Inc.
Specialty: Plastics / Rubber

May 2015

May 2015

This is a great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The best part about this product is that it's an all-inclusive product which includes; payroll and accounting functions.

Likes Least

The CRM included within the Global Shop Solutions platform isn't up to par compared to Salesforce.com or Microsoft Dynamics CRM. However, the CRM does assist you in some areas if used.

Recommendations

Make sure that you understand the needs of your organization prior to selecting and ERP.

 
 

Danielle from Eilers Machine
Specialty: Metal Fabrication

May 2015

May 2015

Support Team is so helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

If you need any help they are always there for you to assist in anything they can.

Likes Least

How many capabilities it has! It's hard to learn. Also if you change something in one area that affects other things. That's hard to learn. Not very user friendly, but I will get the hang of it

Recommendations

Make it a little more user friendly. I would love if you could model more like apple products where it is for dummys.

 
 

Paul from ICF Industries, Inc.
Specialty: Metal Fabrication

May 2015

May 2015

Global Shop is a complete solution that exceeds its customer's needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Global Shop's software has all the bells and whistles a company needs and would want from an ERP software package. Its technical support is always happy to help and responds very quickly to troubleshooting tickets. Global Shop also keeps pace or is ahead of current technology and industry trends so their software is always up to date, works on new platforms, feels fresh and new and functions as expected.

Their customer support team is also wonderful to deal with and very helpful. Our account representative who is new to Global Shop's team, is how I imagine all representatives should be: prompt in following up with customer requests, eager to tackle new problems or questions that may arise, knowledgeable and maintains routine check-ins to ensure customer satisfaction.

Likes Least

At first, Global Shop Solutions software is very complex because it has so much functionality and capability.

Recommendations

When evaluating ERP software packages, you should always ask to speak with customers of that software and read reviews to ensure a high level of customer success and positive feedback. Demonstrations, training and trials should also be readily available.

We've had Global Shop Solutions software installed for over 20 years and don't plan on changing that.

 
 
 
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