--- title: "Global Shop Solutions Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Global Shop Solutions. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Global Shop Solutions is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/onesystem-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Manufacturing Accounting Software](https://www.softwareadvice.com/manufacturing/financial-accounting-software-comparison/) / [Global Shop Solutions](https://www.softwareadvice.com/manufacturing/onesystem-profile/) / Global Shop Solutions Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/onesystem-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/onesystem-profile/alternatives/) # Global Shop Solutions User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 72 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4.3/5 - Value for money: 3.9/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 34 reviews (47%) - 4 stars: 28 reviews (39%) - 3 stars: 4 reviews (6%) - 2 stars: 3 reviews (4%) - 1 star: 3 reviews (4%) ### Most mentioned pros - Global Shop's advanced planning features and visibility across departments makes tackling big jobs more manageable. - I like how Global Shop has the capability to be customized and tailored to specific users needs. - Comprehensive features: Global Shop Solutions provides a wide range of features for managing manufacturing operations, including inventory management, production scheduling, and job costing. ### Most mentioned cons - Additionally, the limited integrations and support can be problematic for businesses that rely on multiple tools or require quick issue resolution. - Price: Global Shop Solutions can be expensive, especially for small businesses with limited budgets. - Unfortunately the selection process was kicking off during Covid and nobody was willing to let us in their doors. If we had seen it in use, we would not have selected it.5: ## Global Shop Solutions customer reviews Showing reviews 1-25 of 72 (page 1). ### Reliable for Day-to-Day Production Management - Overall rating: 5/5 - Reviewer: Ethan R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I’ve had a good experience with Global Shop Solutions. It helps me keep production and processes organized, and once I got past the initial learning curve, it became easier to use. Some invoicing, reporting, and setup tasks can take extra time, but overall it’s been a useful system for managing our day-to-day operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like Global Shop Solutions because it gives me good value for the money and makes managing our processes and production easier. It’s pretty straightforward to use, and while there was a little bit of a learning curve at first, I got comfortable with it fairly quickly. It helps keep everything organized without making production management feel overly complicated. #### Cons The biggest issues for me are with invoicing and financial reporting, which can sometimes take extra steps to get the information I need. The development and setup process can also feel a little complicated, especially when making changes or customizing things. --- ### Global Shop Review - Overall rating: 4/5 - Reviewer: Joe D. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, GSS has been very user friendly and quite simple to master. For the average user all the way to the technical side, its not all that difficult to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how Global Shop has the capability to be customized and tailored to specific users needs. Their GAB programming isn't all that difficult to learn and utilize. #### Cons Updates can take a good amount of time as well as when Hotfixes are applied, a lot of the time they break other parts of the system (this has to do with some of our customs as well as options). #### Reasons for switching to Global Shop Solutions Old ERP was EOL and upgrading was too pricey. We liked the Accounting as well as reporting capabilities of GSS --- ### Worst Professional Decision I ever made - Overall rating: 1/5 - Reviewer: Liam D. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered 1: The people are very friendly and support tries their best to be helpful.2a: The software demo was terrific and focused on our daily needs.2b1: Having our daily needs met sounds great, but it does so in a very antiquated way.2b2: Its' almost like sending a purchase order request though the post office which could take 1-2 weeks vs sending an email or ordering online which happens immediately.3: Unfortunately, I made the assumption that by having our daily needs met Global Shop would easily meet our reporting and data analysis needs. I was wrong in this assumption. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros 1: The Product Demo knocked it out of the park.2: Does what it is supposed to do.3: Depending upon your company size it is better than a shoe box.4: Very Strong References #### Cons 1: Pervasive Database is like stepping back into 1995Compared to MSSQL:a: Database Backups and Restores are difficult and timelyb: Difficult if not impossible to find internal resources with Pervasive Skills unlike MSSQL.c: Very limited to Non-Existent 3rd Party Apps2: Poorly Designed Tablesa: There are Master Tables that contain multiple rows of Data for a single Header Record where the data definition in the same column of data differs between rows. b: There is no single General Ledger table, rather there are separate GL tables for each module. A better design would be to have a single table with a column to identify its source.c: Data Base Column Names are inconsistent. The same field in two separate tables often have different names. This makes it difficult to write your own custom reports where you need to link tables into a view.3: Simple Requests are difficult to follow up on:a: Getting Data Out for simple analysis in excel is difficult or requires custom programming.examples: List of Customers, Vendors, Purchases Activity, Vendor Payments, General Ledger Detail Activity, etc.b: Financial Report Writer very aged, difficult to use for ad hoc reporting needs4: One of our requirements to purchase was to complete a site visit to a company utilizing the software. Unfortunately the selection process was kicking off during Covid and nobody was willing to let us in their doors. If we had seen it in use, we would not have selected it.5: Very Dated #### Reasons for choosing Global Shop Solutions I was one of three decision makers involved with the process.Global Shop was not my choice but I supported the other two decision makers because the demo was so strong.In hindsight, the other two decision makers are farsighted and really liked the big buttons on the main navigation screen. I think this weighed heavily on their decision making.If I was aware of its shortcomings I would have steered the decision committee elsewhere. --- ### Global Shop Solutions - Overall rating: 5/5 - Reviewer: Brett C. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product comes out of the box with all the modules and many custom programs that can be downloaded. Other ERP's have a base package and addons must be purchased ( which adds up quick) #### Cons I don't know if I could pick a specific function of Global Shop I don't like. Most issues are due to a lack of training. The team is very helpful and knowledgeable to help when you reach out to them. #### Reasons for choosing Global Shop Solutions American Made product with great customer support. Great reviews and track records. #### Reasons for switching to Global Shop Solutions The ability to have both a manufacturing and accounting package all under one hat --- ### Global Shop - Complete ERP system - Overall rating: 4/5 - Reviewer: Paul K. - Verified reviewer: Yes - Industry: Shipbuilding - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works. There are some large learning curves for certain parts, though. It is a very configurable, competent ERP. Some parts are very mature and just flow. Others can use some polishing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There is always a way to get something done. If you have questions. support is a call or email away. #### Cons Can be a bit clunky and heavy. I understand that they want to be everything to everyone, but there is a lot of stuff in the way sometimes. #### Reasons for choosing Global Shop Solutions We were so out of date that we looked around for a new one and decided on GSS #### Reasons for switching to Global Shop Solutions Global Shop was better for us --- ### Global Shop Solutions Experience - Overall rating: 4/5 - Reviewer: Emilee T. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive, there is a learning curve for new users. GSS has a good support staff, but they change for help with most things. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Global Shop's advanced planning features and visibility across departments makes tackling big jobs more manageable. #### Cons The complexity when it comes to determining priority and the different features that communicate with one another. --- ### Absolutely horrible user interface. - Overall rating: 1/5 - Reviewer: John S. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered We’ve been using this program for about 13 months now and I struggle to find anything to say that is positive. In summary, if anyone is considering using this program to make their work simpler, they’ll be very disappointed. Below are some notes. Note; I have paragraphs and paragraphs of how bad this program is but I'll try to be brief. The user interface is, without question, the worst I’ve ever encountered in almost 30 years of working with computers. Text interface is awful. Sometimes when you first click a field, any input will then erase and replace what’s in there. Other times when you first click a field, any input will append what is already in there. Sometimes you have to hit “enter” to get your edit accepted, other times you have to “tab” to have it accepted. Sometimes it will let you input lower-case, sometimes it won’t. Also, sometimes the field is case-dependent, but most times it is not. Text: cursor placement. Sometimes mouse-clicking in the field places your cursor at the home position. Sometimes it places it at the end of the text. Sometimes it actually is highlighting ALL of the field. You don’t know what it’s going to do because it does it differently depending on the window you’re working in. Concerning text, you have to press the “insert” key to keep from overwriting text when editing a field. Overwriting is GSS’s default action and there is no control-z function to correct any mistake, should you happen to overwrite what was in the field. Many of the GSS windows don’t have a “minimize” button; only an “X”. I don’t like that GSS’s windows take precedence over all of the other windows on my machine. Even though I’ve selected (let’s say) Outlook to view right now, GSS’s inventory browser always stays in front of it. I can still click around and work in the Outlook window but the GSS inventory window is displayed in front of it. The only way to get it out of the way is to CLOSE it. There’s no minimize button. Doing an order or a quote makes you open a new window for your lines. However, the old window (header) stays open and blocks what’s behind it. You can’t move it, either because it’s not the active window. The cut/paste form fill interface is very difficult to decipher and almost impossible to use if you don't have an insert button. Can’t control-Z. If you get GS’s text interface (above) wrong, you can’t control-z to undo. Again… Windows 95 had this action. This can’t be said often enough. You can’t control-Z. There is no “undo” functionality. You can’t even close/abort an order w/o saving it. Copy and paste, even insert, are a mystery. It always behaves differently depending on the specific window that’s open. In closing, I would recommend that you run -with all your might- away from this sophomoric attempt at a user interface. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons This program will not interface with Windows(tm). Among other things, you cannot use control-Z. Formatting is not possible. --- ### An ERP solution that seems like it is stuck in the past. - Overall rating: 3/5 - Reviewer: Travis W. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, while Global Shop Solutions provides a comprehensive set of features for managing manufacturing operations, there are some significant drawbacks to consider. The steep learning curve and poor user interface can make it difficult to use efficiently, and the software can be expensive for small and medium-sized businesses. Additionally, the limited integrations and support can be problematic for businesses that rely on multiple tools or require quick issue resolution. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros Comprehensive features: Global Shop Solutions provides a wide range of features for managing manufacturing operations, including inventory management, production scheduling, and job costing.Customizable: Global Shop Solutions is somewhat customizable, allowing you to tailor the software to fit your specific needs and processes. #### Cons Price: Global Shop Solutions can be expensive, especially for small businesses with limited budgets.Complexity: The software can be complex and may require significant time and resources to fully implement and integrate into a business's operations.Limited integrations: Global Shop Solutions may not integrate well with other software or platforms, which can be problematic for businesses that rely on multiple tools. --- ### IT Support Opinion - Overall rating: 3/5 - Reviewer: Steve L. - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As person supporting the software, I find it a bit difficult. We are not able to fully use the installer module. We have to uncheck a number of options because they cause problems. We uncheckPervasive because the module installs Pervasive 12 and we are on Pervasive 11. It took several problem installs and a support request learn this. We uncheck Crystal because the current Crystal reports will not correctly print our tags. It took almost a year to find the cause of this issue. We are not notified when new installers are released nor are we told what issues they may have, e.g., the Pervasive 11 issue. The installer is still not complete. We have to manually add components after the install because of issues with the client. During the last update, the instructions clearly stated we could update the clients before updating the server. This was not true and caused the client to quit working. We discovered this after pushing out the updates to all of our workstations. The overall impression is that the software is slow. We have done everything we can to speed up the server, new VM with more memory and more processing power and 64 bit Pervasive. Still too slow. Generally speaking support is good. Support generally resolves any issues. However, response time varies from almost immediate response to days after submitting request. IT Info feature of the client are an issue. We have been told we cannot trust the Workstation Components of this feature, although the info on the screen changed significantly this morning. We have had an ongoing issue with the Workstations listed since the list is not cleared when a workstation signs off. The GUI time field does not match the time on the server nor the time on its workstation. This is an issue for those clocking in and out. Errors messages are a problem. We cannot look them up in help and there is no forum nor other place to find out what an error means. So we usually have to submit a support ticket unless we have already encountered the error. So comment above about support response time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is full featured. Support is generally good. #### Cons Slow. Info about installation is not disseminated. --- ### Excellent experience over the past 10 years - Overall rating: 5/5 - Reviewer: Pat M. - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software options along with GSS’s continual commitment to software enhancements have been able to keep up with the evolving processes and informational demands of our business. And I can't say enough about their customer service support.. extremely responsive, always professional, and highly competent. In almost every instance, our service calls have been responded to the same day, and the norm is resolved to satisfaction within 48 hours of initial contact. With our business going 24/6, this level of responsiveness is critical. #### Cons Issues we had with moving between modules to gain information - or a "big picture" approach - have been satisfied with the introduction of dashboards throughout all areas of the software. Some lag in the system has developed from recent changes within the software but we believe are being addressed. --- ### Global Shop - Overall rating: 5/5 - Reviewer: Natasha P. - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When I first started working at Profab the ERP system that they had was horrible to use, and there was no check and balances before posting things to the system. Being an accountant, that's the one thing i like is that i am able to check things over before its just submitted for payment or invoicing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy access to being able to locate things in multiple areas. #### Cons Not having the capabilities export some reports --- ### Shop Manager - Overall rating: 1/5 - Reviewer: Greg M. - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Allowed us to purchase the system outright. They do give you all modules out of the box and provide free training (although it is very weak) #### Cons Do your research THIS IS OLD SOFTWARE. Their system's source code is written in the old language of COBAL. The user interface looks nice but I assure you this is old software! No screen functions the same we keep getting Cobal Error codes when we try to do simple tasks like enter a dollar amount into a quote. There is no continuity in the system. Every screen looks like you are operating a different software. --- ### Very dependable and great customer service! - Overall rating: 4/5 - Reviewer: Rich C. - Industry: Plastics - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Appreciate the follow up by Reps but really no explanation necessary. I would say 99.9% of the time we get efficient and effective response times from Global Shop. I wish all my vendors were as good as Global Shop! Thank you again for your efforts and yes you have your hands full with training but a very important business process! Go Training! #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Continuously improving systems to meet ever changing business demands. Technical support very good and tremendous potential to customize. #### Cons Add-in such as ARC and GAB need more explaining of purpose and functionality. A lot of "Script" or User Fields with little explanation. --- ### Global Shop Solutions Review - Overall rating: 4.5/5 - Reviewer: Kelly E. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros The product is very user friendly and powerful. The APS is a great tool for scheduling.You can easily find out questions from your customers within seconds as to where there product is and when it will be completed. We use Global Shop for everything from quoting to invoicing. The support team is wonderful, I would highly recommend this product. #### Cons I personally have nothing i do not like, if anything they could make there quality module stronger but it works just fine. --- ### Everything you need in one package! - Overall rating: 5/5 - Reviewer: Lamar B. - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From tracking inventory quantity, cost etc.. to managing employee labor hours, Global Shop Solutions makes life much easier. GSS has played an essential role in helping my company streamline its processes and they continue to innovate and bring fresh new ideas to a constantly evolving program. #### Cons No Cons to speak of. If any issues arise Global Shops Tech support team is always there to lend a helping hand. --- ### We have used Global Shop for almost 18 years now - Overall rating: 4/5 - Reviewer: Eric S. - Industry: Automotive - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Value for money: 3.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros I like how integrated this software is. It seamlessly combines all departments into one software package and allows traceability through all stages of product realization. I like the promptness of the vendor on technical support. #### Cons What I dislike about this software is the learning required upfront to navigate through this ERP package. --- ### This is a great product! - Overall rating: 4/5 - Reviewer: Ben B. - Industry: Plastics - Product usage: Used unspecified for more than 2 years - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4/5 - Functionality: 4.5/5 #### Pros The best part about this product is that it's an all-inclusive product which includes; payroll and accounting functions. #### Cons The CRM included within the Global Shop Solutions platform isn't up to par compared to Salesforce.com or Microsoft Dynamics CRM. However, the CRM does assist you in some areas if used. --- ### IT HAS HELPED ME WITH PURCHASING AND ASSIGNING COST - Overall rating: 3.5/5 - Reviewer: SCOTT K. - Industry: Mining & Metals - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3.5/5 - Functionality: 3.5/5 #### Pros BE ABLE TO MANAGE ALL ASPECTS OF THE BUSINESS AND PURCHASING AND ASSIGNING COST TO JOBS AND TOOLING FOR PARTICULAR JOBA #### Cons SOMETIMES IT CAN BE REALLY SLOW MAKING PO'S AND INITIALIZING THE THE START UP CAN TAKE A LITTLE WHILE --- ### Great software! - Overall rating: 5/5 - Reviewer: Jason T. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for unspecified - Reviewed: April 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software comes standard with all the modules. It is all-encompassing and very user-friendly. The software is very customizable, and the ability to generate detailed reports is great. Global Shop has a great customer service team. They are able to answer all of our questions in a prompt and efficient manner. When we updated from our old DOS-based ERP system, I thought that data transfer was going to be painful. Global Shop has developed an elegant solution, and the process was quick and smooth. #### Cons At times, the speed of the system can lag, and it varies from module to module. --- ### Global Shop is a flexible solution with many advanced/custom features - Overall rating: 4.5/5 - Reviewer: Amy D. - Industry: Oil & Energy - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros It's flexible software with continuous upgrades, and they have responsive employees. It's a good, solid company with good values. They listen to the needs of their users and find solutions. These solutions are shared with other customers. This software allows for company growth. It's a fully integrated solution that is extremely reliable. This is a solid company that is family owned and operated. They take pride in their product, and it is reflected in the software solution. #### Cons I like everything about this software and the vendor. --- ### Review of Global Shop Solutions - Overall rating: 5/5 - Reviewer: Jerssie B. - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very convenient to use! I can manage all my workflow using this! Suitable whether in big or small businesses. #### Cons I'd still recommend this. at first, I'm slightly confused in some features but I figure it out when I watched the tutorials. --- ### Terrific software, terrific customer support - Overall rating: 5/5 - Reviewer: Floyd K. - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very impressed with Global with their attention to detail and always moving to improve upon their software. Even when issues arise, Global's customer service is top notch and get the problem solved quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Great review Floyd! Thank you for being a great, great customer - we appreciate your loyalty and positive comments about our support. I will be sure to pass the review forward to the support teams. Global Shop Solutions Replied April 2017 --- ### GlobalShop 2016.2 review - Overall rating: 4/5 - Reviewer: Suzanne W. - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we like GlobalShop it, we use it for both our manufacturing and financial needs. In the 2016.2 update they included new dashboards that are very helpful. The only area that we feel needs improvement is the quality module. It's somewhat simplistic and does not tie as well to manufacturing as we would like. Other than that we are pretty happy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 --- ### Utilized for 12 years - Overall rating: 4/5 - Reviewer: Scott C. - Product usage: Used unspecified for unspecified - Reviewed: November 2015 - Review source details: This review was submitted organically. No incentive was offered Pro's - straight forward / easy to learn. Comprehensive. CRM module holds sufficient information to reference. Con's - CRM does not allow for flagging of follow-up notification. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 --- ### Operations Manager - Overall rating: 5/5 - Reviewer: Steven W. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Customer Support - Global Shop was and has been with us every step of the way. It's an understatement to say selecting an ERP system is a big deal! There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP. Global Shop has been there for us. 2. Simplifies operation - Having everything one umbrella has been a game changer for us. No more double entering. 3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc. #### Cons 1. The shop side has been fantastic. The office gals had a tough time transitioning the accounting side to Global Shop from Quickbooks. Although one thing I will say on this is, Global Shop was always there to answer questions, and now after we are up and going our accountant says her job is easier. 2. Updates (we've been updating yearly). We are committed to staying up to date with the software. So far I've done three updates. Two were seamless and one took a bit more work. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/onesystem-profile/reviews/?page=2) --- Global Shop Solutions Reviews, Pros and Cons - 2026 Software Advice