WebDAM is a cloud-based, digital asset management (DAM) solution that aims to deliver engaging brand experiences by consolidating visual content on a central platform.
It enables users to manage assets and quickly publish them on websites and social media, thus reducing the time and efforts of the marketing team.
WebDAM’s open API enables users to move files to and from their DAM system. The solution provides easy access to digital assets via integration with Adobe Creative Cloud, Shutterstock, Dropbox, Hootsuite, WordPress and more.
This helps users manage and share files, consolidate the media library and improve productivity using third-party databases and marketing platforms. Users can also monetize assets with the integrated e-commerce capabilities.
WebDAM provides increased security to protect all assets. It is available in over 11 languages and offers mobile access from any device to help users easily scale their business across the globe.
Travis from Young Living
Employees number: 1,001-5,000 employees
Our teams save time, energy, and frustration on a daily basis.
We love WebDAM's ability to organize and display our marketing team's assets. They are searchable and there are so many flexible options for downloading, sharing, and collaborating. WebDAM is more flexible to our needs than I ever expected it would be.
There is a lot to learn to make this software work for your needs, but anyone who has served as an admin for this should expect that. The Brand Portal is awesome but more difficult to implement. I wish there was a bit more support around that.
Alex from Brother International Corporation
Employees number: 1,001-5,000 employees
I am a big fan of the User Interface and the familiarity of the platform since it is much like shutterstock in terms of dashboard. However certain features have been wonky and other features that feel like should be their out of the box may lack at times. Given time though I know the company will improve the platform dramatically.
Clean modern and present day looking interface. Very similar to stock websites creating a familiar environment in which to browse. Company works with many other large companies leading to new integration and features often.
The process to import large quantity of data and tagging them is a Herculean effort. Search has been a little weird as well.
Haley from NOV
Employees number: 10,000+ employees
We evaluated many DAM solutions and are so glad we chose WebDAM. They're incredibly responsive and down to earth people, which makes it so much easier to partner with them. The software is pretty user-friendly, and they're always adding new features. Even after we were all set up and on our way, they continued to check in and are always available to us. It wasn't a "take your money and run" scenario like you see all too often.
Jade from Edwards Lifesciences
Employees number: 10,000+ employees
Webdam was chosen to be our DAM system because of the ease of use and affordable pricing. The task of migration was a bit tricky. We hired an outside company to transfer assets from MediaBin to Webdam. Transferring metadata and some of file types were a bit challenging. We just about have all of those issues solved. We rolled out our training of Webdam to employees and vendors. The system has been well received and folks are using it and love how smooth it is. Uploading assets is a breeze, drag and drop...voila! Very easy to add metadata and organize the folder structure. Overall, Webdam is an amazing DAM system!!
Ease of use. It works well. Company is open to suggestions for improvement.
Lack of folder functionality...not being able to email, download, upload or have folders populate a search.
Keep evolving it. It is a great product.
Jenn from GuideWell Connect
Employees number: 5,001-10,000 employees
We have pushed BrandConnect "to the limit" a few times, and have experienced nothing but positive customer service and a "what can we do to make this happen?" attitude from the WebDAM team. They continue to evolve the interface so that it is becoming a fully-customizable portal, which is adaptable for different client needs. Dynamic Templates are the perfect way to allow users to customize marketing collateral, while still maintaining the approved messaging and Brand attributes we need, as well as Legal and regulatory requirements. Users have easy, organized access to all approved materials, and can customize and download from anywhere at any time - on their schedules! This has been a game-changer for us as a marketing tool and I look forward to leveraging all the enhancements they have on this year's roadmap. I gave it 4 instead of 5 stars for features only because these have not yet been released but the fact that they are working on the updates and that this product will soon surpass all our expectations is AWESOME!
Versatility, all the main features we need
It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.
Kristin from Montana Office of Tourism and Business Development
Employees number: 11-50 employees
I've been working with Webdam for the past 6 months and have received great customer service from Chris Marshall. In those 6 months, our organization activated our Brand Connect site and Chris was very helpful in making that happen. The ease of editing at the parent folder level is great. The only issue that I've experienced has been when I submit tickets that are never answered.
Brand Connect, Ease of editing
Search function - seems very old school
Brigitte from Just Born
Employees number: 201-500 employees
WebDam is very friendly user. We have a multitude of users from various groups with different needs and capabilities. WebDam allows us to put security in place so we do not share our intellectual properties with just everyone.
Drag and drop to upload assets
The light box is cumbersome. The assets needs to stay in there until they are downloaded from the people we share with but WebDam wont alert us when the files are actually downloaded by the end user.
Gord from Leo Burnett
Employees number: 51-200 employees
From the set up to the support after the installation the process has been made very easy by the WebDam team - Christi and Scott.
The site was put up in record time which was a big help converting over from the previous system.
ease of use. very intuitive
some items are a little counter intuitive - i.e. checkmark instead of an x on the lightbox.
each bar is fixed
overall - very happy
Joe from CustomInk.com
WebDAM is helping the artists here at CustomInk grow our process significantly by removing cumbersome, cobbled-together software solutions that we've relied on for far too long. We are finally able to quickly and easily access nearly a decade's worth of archived assets. It makes it even easier for our artists to WOW our customers, which is a huge win for CustomInk.
Maribel from American Media Inc.
My name is Maribel Dato and I work with American Media, Inc.
We recently signed up with Web DAM to create a full e-commerce website solution to our syndication and licensing needs, so in other words, this site helps other clients that are typically business media to license or purchase rights to our content through the site that Web DAM solutions has created for us.
Overall the experience has been very good. We had the website up and running within 7 weeks which is what we expected as a development time. Our customer success rep has done a stellar job in assisting us with setting the account properly. One of the pros to having our website developed by the web DAM team is that we not only got the training from our account success manager but we also got videos and other interactive tools to learn the site systems.
The only issues I've experienced are that when specific functionality questions or issues have come up, I don't always get an answer within the same day and sometimes I need to wait for the next upgrade of the Web DAM system or rollover in order for it to be fixed, which is not as practical as we'd wish when it comes to doing business with our own clients with the website.
I hope to see many improvements from your services and in general we are very satisfied as customers with our new DAM site.
Emilia from UCEAP
More than just a technology or product, WebDAM and it's various support resources really helped us think through our internal digital asset management uses and operating procedures. We've been able to streamline and better structure internal tasks while setting up a manageable and sustainable process. As a large and dynamic organization, it's been a great way to centralize our photos and better serve our colleagues, partners and customers - who all have various needs for sharing and using digital content. We really want to be able to take advantage of WebDAM's full range of features and expand our digital archives - we know we've only just scratched the surface.
Roy from Lawrence Berkeley National Laboratory
WebDam has been a godsend for Lawrence Berkeley Nat'l Lab, assisting us into getting our Science images distributed worldwide. Classic example is aI get an e-mail from WIRED magazine Editorial offices in London, when they discovered my photo of the anti-neutrino detector at Daya Bay, China on WebDam and expressed a desire to run the photo as a 2 page spread in their next issue. Well after the issue came out, we then proceeded to get requests worldwide for that photo which eventually ran in over 50 publications worldwide.
Overall, WerbDam has run very efficiently for us. Whenever there is a glitch or an issue that may arise, the WebDam team is fast to respond and the problem is resolved quickly.
I use Lightboxes all the time to send collections to various clients and have had nothing but praise from users of WebDam. There are many here at the Lab who feel that the money spent on the WebDam product was one of the best investments the Lab has ever made.
Couldn't be more pleased with the product.
Alex from Rain Bird
Been using WebDAM for a couple of years now and love it. Helped us consolidate our product and beauty photography and other marketing assets into a single place and saved a ton of money and time. Previously, we had multiple agencies and marketing staff across multiple global business units continually looking for photos. Agency requests were expensive and time consuming, often for the same images. Now everyone can get to the same repository for the latest product and beauty shots. No more need for multiple copies all over the organization and we can see at a glance all the latest photos. Great search engine too.
Very cost effective and scalable. Easy to use interface on both front end and back end, powerful meta tagging and search. Like the ability to set up permissions and give discrete access to certain assets for different groups and users. Also ability to download smaller size JPGs from high res source images. Company is actively improving their system and recent changes are making it easier to use and more powerful.
Began as an image management tool so the workflow is still geared toward images. Not using it for managing all our digital source files (i.e. InDesign source with links). We are beginning to put video files in our WebDAM system, but there's still some work to be done on video management.
Not really a pro or con, but setting up all the proper meta data is a major task if you haven't already done so. But once you do get all your tagging and taxonomy in place, the system gets even more powerful.
Neil from Lake Forest Graduate School of Management
We purchased webdam to store and help find the articles, design documents, assignments and presentations that comprise our curriculum. While it can do that, I wish that the ui was more intuitive. One major issue is its inability to preview Word docs. Another is the restriction on length of item name that can be displayed.
Amanda from ShurTech
The user interface is intuitive and it's easy to locate assets with the search system. It would be ideal to be able to edit keywords, metadata, etc. at the time of upload. Hopefully this is something we'll see in the future.
Glenn from LearningRx
This is a great website. I love what they do for us.
Victor from CA Department of Water Resources
We have been pleased thus far with the services that WebDAM Solutions has provided to our Department.
We would like to see more top goals for the company to be placed on the front page somewhere. We would like to understand what are the company's upcoming goals with BETA program, working areas, etc.
We would also like to participate/attend events that have other WebDAM customers to see how they are utilizing your services/product.
Steve from Jacksonville State University
Amazing customer service
Customizable and Scalable
Constantly being improved
Reduces my job stress!
Latest release has a couple of bugs that are quite frustrating.
We moved to WebDAM several years ago after trying a handful of other options for managing our digital photo database, from in-house software and hardware (servers) to various other companies offering similar services, and I only wish I'd have known about WebDAM first... would have saved us thousands of dollars, hundreds of man-hours and unmeasurable amounts of frustration. The service is feature-rich, the customer service is second to none. It's not cheap, but I long ago discovered that you almost always get what you pay for, and you get a lot with WebDAM. Highly recommended.
Roland from Salesforce.com
The recent upgrade really helped usability, and a modern look. It makes using the tool more efficient overall, and more intuitive for new users. I would hope you're continuing on that path, as there is still a certain learning curve for contributors, which I believe could be flattened further. Can't wait for the next upgrades! Thanks for making our asset management easier.
Brenda from UC Merced
WebDAM has been a great asset for our campus. It is a great resource for our communications team and the campus in general. The functionality is great. It is easy to search. I haven't had to deal with customer service, but from what I have heard, they are very responsive. Thank you