Eventgrid Software


 

Eventgrid is a cloud-based event registration and ticketing platform that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules.

Eventgrid supports the creation of customized online event registration pages, multiple types of tickets and pricing structures, discount codes and professional barcoded/iPhone passbook tickets.

The product helps users organize, manage and track events and attendees using its proprietary analytics tools, and it can create badges for registered attendees.

Eventgrid lets customers view seating layouts and select seats, sell event merchandise and receive and process online payments via Stripe, Authorize.Net or PayPal.

It also helps users market events through email marketing, customer segmentation and customer relationship management (CRM), social media integration, embedded custom widgets and affiliate marketing.

Eventgrid can be accessed on mobile devices and supports iBeacon and Passbook integration to offer auto check-in facility. Eventgrid’s clientele include companies such as Sony, FBI, IAIDQ and Veritas Academy.

 

Eventgrid - Dashboard
 
  • Eventgrid - Dashboard
    Dashboard
  • Eventgrid - Multiple ticket types
    Multiple ticket types
  • Eventgrid - Track events
    Track events
  • Eventgrid - Email marketing tools
    Email marketing tools
  • Eventgrid - Reports
    Reports
Supported Operating System(s):
Web browser (OS agnostic)

226 Reviews of Eventgrid

 

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Software Advice Reviews (118)
More Reviews (108)

Showing 1-20 of 118

Brent from ClientSuccess
Specialty: Software/IT
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

A great way to collect and distribute tickets for events, small to large.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally a great platform for event managers. Definitely an innovative way to sell and manage tickets.

Pros

I've used Eventbrite for events with sales and it works very well.
Eventbrite is generally well known and people are comfortable purchasing large tickets through the platform.
Fees are reasonable.
Lots of options and configurability.

Cons

Design UI could be a little more user-friendly, but it's not bad. If you're a marketer or experience at all in design, it's no problem, but might potentially be a challenge for a first time user with no experience elsewhere.

 
 

Amy from Harvest Community Church
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

All in one event management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Since discovering Eventbrite my job has become much easier! Eventbrite has helped us better organize our events and communicate with attendees more easily and accurately than we had before. Eventbrite is great for us because we don't have a way to collect credit card payments so this platform has been an added bonus for us. With the option to pass the credit card surcharge onto the customer we're not taking a hit on the registration fee which is another bonus.

Pros

Payment collection, organization, reports, communication

Cons

The reports can be tricky to find exactly what you're looking for.

 
 

Marquise from Go4It!
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The easiest ticket site I've ever used!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about this ticket purchase website is how easy it is to use!! Also I got notified immediately after the ticket purchase

Cons

It would be better to see more advertising for this company so that i could tell people more about it without them being confused

 
 

April from Ask April Love
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product and continues to become more user friendly.

Pros

The integration with Facebook.

Cons

Can become confusing with regards to promotions.

 
 

Mary from Slippery Rock University
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I use Eventbrite to RSVP to SXSW events. I find it easy to use, and it is consistent.

 
 

Ro from ITF
Specialty: Media & entertainment
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Eventbrite - Great and easy to use as a promoter.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Used a promoter regulary. Very inutitative and easy to use.

Pros

Ease of use

Cons

Offline use

 
 

Stephanie from Augmented acoustics
Specialty: Entertainment
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Very useful app !

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Cannot attend sxsw without it !! Eventbrite lists all the events in town, a must have app on your mobile

Cons

I don't see any cons to this product. I'm happy with it like it is - and I'd recommend to anyone- any day.

 
 

Tony from Weird Enough Productions
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good, but not too good

Ease-of-use

Functionality

Product Quality

Customer Support

I've used eventbrite multiple times for general reservations and rsvping to events. Its a decent platform but I feel some added mobile functionality could help it

Pros

Its cheap, really straight forward

Cons

Its a little buggy on mobile sometimes.

 
 

Kirsten from WMG
Specialty: Media & entertainment
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Quick and generally easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

When your auto-fill is on, it's super easy to register for an event. Overall, it's easy to get a high level view of an event, and register, which matters most.

Cons

Sometimes you have to dig a little to find "additional details". Would be great if this was easier to access and of the format of descriptions was more consistent.

 
 

Sai from Info Tech
Specialty: Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Great App

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Let's you purchase tickets for almost anything. I purchased tickets many times here starting from meet ups to conferences.

Cons

The fees is higher some cases. Other than that the the website works perfect in all cases. Pls look into the pricing.

 
 

Maritza from Realize Strategies
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Event Registration

Ease-of-use

Functionality

Product Quality

Customer Support

For the registrant the process is seamless, however, Eventbrite could improve their backend experience for those putting on the event. For example, not all event hosts have the digital capability to scan everyone's ticket. It would be helpful to non-profits or organizations who are boot strapping to more easily be able to download an excel sheet of attendees, or load names directly to a name badge template.

 
 

Marcus from Global Chamber Austin
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

E vent bright

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy using this software for both small and large events. Super helpful to maintain communication with attendees. Allows easy follow up after the event.

Pros

Handles customers payments quickly and easily.

Cons

Needs more of a Q&A section for promoters.

 
 

Michael from Win2day
Specialty: Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use and helpful

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Eventbrite gives you a good overview about upcoming events.
The UX is intuitive. I especially like the iphone wallet function where you can send the event invitation to the iphone wallet.

Pros

Easy to use
Iphone wallet function

Cons

Nothing

 
 

Jody from Parts-People.com
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Eventbrite has helped my SX Experiece

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Like using eventbrite for knowledge of what's going on, and for RSVP. It ROCKS!!!

Pros

RSVP Feature

Cons

Not the product, but I use to not have mobile data, was hard to keep up on wifi.

 
 

Michelle from Mh canada
Specialty: Food & beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Good app, until you search by day. This could be improved to see everything for a day.

 
 

Rafael from So are
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Great place to find events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

It works very well. After having an account you register for new events with two clicks!

 
 

Jens from Iowa State University
Specialty: IT services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Okay

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good way to find events, but not the best. Could have an easier way to organize events

 
 

Murtatha from University of Texas at Austin
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Good app for events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great. Application for creating free events

User friendly

 
 

Jonathan from RunOptimized
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great for creating events for SXSW!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use event creation and management software. Great for free events, and the fees they charge for paid events is worth it!

Pros

Great UI for attendees to register.

Cons

Does not integrate into other CRMs as tightly as we would like.

 
 

Olga from TMLT
Specialty: Finance
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Eventbrite is now pretty much a standard for event promotion/tickets. I use it frequently because it's very intuitive.

 
 
 
Showing 1-20 of 108

Sara from New Community church

June 2017

June 2017

Our go-to event registration tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite does it all! It's super easy to use, and the flexibility and functionality allows us to utilize it for free and paid events. Even if you have one event happening multiple times, Eventbrite makes it easy for people to choose their date and get the information they need.

Source: Capterra
 

Michele from Palazzo Vitturi srl
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

speedy event management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

nothing to dislike, really. it's very simple. nicely designed. it's my favorite tool to manage our events

Pros

it's very easy to manage the event management in our hotel, from 'mini meetings' to more important venues I like it it's very easy and powerful

Source: Capterra
 

Michele from hotel palazzo vitturi
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

speedy event management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it's very easy to manage the event management in our hotel, from 'mini meetings' to more important venues I like it it's very easy and powerful

Source: Capterra
 

Jeanette from PartnerHero

May 2017

May 2017

I used it for a cultural event I organized in my city and registration was easy for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is for people to register. I believe that this is the new era of registering for events and the beginning to a successful event.

Cons

For a site that is made for sales of ANY kind to not have a customer support call in number and a slow response time is very inconvenient.

Source: Capterra
 

Chris from Wave Church
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great promotional & administrative tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple to use & helpful for future promotions

Pros

This is such an effective tool for connecting with those interested in participating in any event you may be organizing

Cons

This is not yet a very well known software. My hope is that this will be used more in the future as it is so helpful

Source: Capterra
 

Ashley from Events Services

May 2017

May 2017

Eventbrite software review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I use this software to purchase tickets to local events and shows. It's pretty easy to maneuver around the site to get what I am looking for.

Source: Capterra
 

Heather from Independant
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Event brite review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This platform was incredibly easy to work with and very simple to navigate. I enjoy the simplicity of the whole service and often use it for events.

Source: Capterra
 

Melanie from Volunteer East Tennessee
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easiet Way to Promote Events & Sell Tickets!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a nonprofit organization, we have greatly benefited from Eventbrite and its functionality to collect RSVP's and sell tickets.

Pros

Easy to use and learn. Easily navigated by the public who will be using it to buy their tickets.

Cons

Fee for ticket sales and limited customization on the look of the event.

Advice to Others

Check out the "code" function so that only a select group with the code can access tickets for free or discounted. This changed the game when it came to access to free or discounted tickets for a subgroup of people.

Source: Capterra
 

Diana from Partner Hero
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

I'm grateful we discovered Eventbrite!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Eventbrite has facilitated my business life so much that I've even persuaded my coworkers from other departments to start using it! The feature I love the most from Eventbrite is that it provides the option to create access codes in order for our attendees to redeem our previous offers or rates. We've had other scenarios where they purchased a registration but ask for the previous rate so we had to refund, and it't very easy to locate their registration and proceed with the partial refund. This makes my job lot faster!

Pros

It offers the option to create access codes and promo codes that can be given to specific customers by sharing the URL/link for them to redeem

Cons

When transferring the ticket to another attendee through "edit", I loose track of the origin of were the ticket came from since the initial name disappears at all.

Advice to Others

Add the option to keep track who was the original attendee, even after editing the attendee information and transferring to a new person

Source: Capterra
 

Tiiu from San Francisco Playhouse
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Easy to use, smaller event management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used eventbrite for smaller one-off ticketing. It doesn't have the powerful CRM that is needed to run a full arts org, but it's great for occasional event management, and is super easy to use.

Pros

Ease of use

Cons

Small platform, not much to it

Source: Capterra
 

Zander from Innocentrix

March 2017

March 2017

Easy Events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great to easily build and market any event with. Has all the features needed to sell, manage and communicate with your attending crowd.

Source: Capterra
 

suryakant from magic bus

February 2017

February 2017

They needs improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Eventbrite is well known in the market and they are market leader after Ticketmaster but they should improve upon their pricing module and the functionalities.

Pros

They have good user interface.

Cons

they have limited functionalities and they charge more than the ticketing system

Source: Capterra
 

Amanda from Paycor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Only worthwhile free ticketing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It doesn't have everything but from a consumer standpoint, their event directory is surpassed by none. As an event creator, Eventbrite's 1 page, 3 step process is as easy as it gets. For simple events, I'd always use Eventbrite. However, for paid services, some competitors have better website builds/layouts available and data analytics. I do like that I can integrate with like SurveyMonkey and MailChimp but their Salesforce integration needs some work. For a free service, you can't go wrong.

Pros

Free for events you aren't taking money for online

Cons

Some missing features, some extensions need updated

Source: Capterra
 

Aaron from Black Electrical Suply
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Best Free Ticketing System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Eventbrite for over 3 years. We are a small distributor that host monthly lunch and learns for our customers. The ease of use makes our events successful every time!

Pros

Ease of use and functionalitiy

Cons

None

Advice to Others

None

Source: Capterra
 

Kaela from Kaela MW, Realtor - Keller Williams

February 2017

February 2017

Perfect software for your event!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Super experience with Evebtbrite. I organized a training workshop through this and it was everything my team and I was looking for. We did not know where to start and it was recommended by a friend on Facebook. And I must say, I'd definitely refer it to someone too!

Source: Capterra
 

A from Ballard
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

It's the customer service cycle that never ends

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I sent an email on Tuesday and haven't heard back from Eventbrite. I have spent hours on their blogs and I still have several missing questions. I called there on-boarding program and you can only leave a voicemail. I'll update if I hear back from them in the 24 hours they promise.

A few technical items:
- It would be great if the reserved seating function let customers reserve their own seats AND it forced them to reserve seats without allowing to have an empty seat in-between. You can see this function by reserving seats at the Hale Center Theater (https://hct.org/).
- It would be great if someone could purchase tickets using a promo code AND purchase un-comped tickets at the same time (instead of having to go back into the system and starting all over to buy more tickets after the comped tix were obtained). If you have to go into the system twice you may not be able to sit next to your friends. We need this functionality because we give our VIP's a certain amount of comped tickets and then they have first access to purchasing extra tickets for their friends. We'd love for them to sit together.

Pros

It's great for general admission. And good for reserved seating.

Cons

(1) Customer service. So far it has been almost impossible to get a hold of them.
(2) Reserved seating does not allow customers to select their own seats AND refuse them from leaving an empty seat. Hale Center Theater allows you to do both. You can see more at https://hct.org/online/. I'd love to see Eventbrite incorporate this feature. Maybe they do but I haven't been able to get a hold of anyone and started reaching out on Tuesday. It's Friday.
(3) Comped Tix: Can't purchase comped tix and non-comped tix at the same time. Must go back into the system to buy more tix.

Source: Capterra
 

Todd from riverpark church
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Ticketing just got easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wow this app takes all the pain out of registration and payments for an event and also keeps up with the ticket... Forget paper just pull up the app on your phone!

Pros

Great website and great app

Cons

Its worked great for every event that I've used

Source: Capterra
 

Todd from riverpark church
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Ticketing just got easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Forget buying and shipping tickets... keeping up with a piece of paper until the conference arrives... Eventbrite takes it all and makes it simple!

Pros

Ticket tracking and keeping your tickets in the app

Cons

Its a great app - No need to change a thing!

Source: Capterra
 

randall from TPS

February 2017

February 2017

end user review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

the software was easy to use to purchase tickets for a local event, with no problems at the door unlike other major ticketing outlets.

Pros

ease of use

Cons

no problems

Advice to Others

no

Source: Capterra
 

ARAVINTHAN from ID ARAVINTHAN

January 2017

January 2017

Best Event managing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very nice and wonderful seat booking and ticket allotting software for organizing event in a smooth and easy manner.

Source: Capterra