All Eventbrite Reviews

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Rachel

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Changed the way we do events

User Profile

Nick

Verified reviewer

Philanthropy, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Great for non-profit events

Our overall experience has been great and we have continued returning back to Eventbrite again and again. It works well with other websites and applications and it's made our events successful and easy to manage!

PROS

Eventbrite has been great for our ticketed non-profit events. There have been many times where we have needed to send out event invites that include tickets, a registration list, a form, and something easy to account for and Eventbrite was perfect for that.

CONS

Eventbrite lacked some customizable options for their forms. I wish we could customize a little more and make the form look nicer. I also think the credit card fees seem to be a little high.

Reason for choosing Eventbrite

Eventbrite does not include a subscription like JotForm.

Okunade

Events Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Happy Events

Perfect.The events have been eventful

PROS

I love the ticket scanning, you being able to pay with just the scan of the QR and the reservation, and also the fact that they have good customer service and also help companies advertise their products in a format that is configured to what you want to see.

CONS

The search synchronization is poor because you have to type the event you're searching for in full before it can work.

Brendan

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

Eventbrite is a game-changer for event management!

Eventbrite is a game-changer for event management! With its user-friendly interface, customizable event pages, and robust ticketing options, it makes organizing events a breeze. The analytics and reporting tools provide valuable insights into ticket sales and attendee engagement, and the mobile app allows for on-the-go event management. The integrations with platforms like Facebook and Mailchimp is a cherry on top! The only downside is that some features can be pricey for small event organizers, and the design options for customizing event pages are limited. Despite that, Eventbrite is a must-have tool for any event organizer looking to streamline their event management process and make their events a success!

PROS

User-friendly interface, easy to navigateCustomizable event pagesRobust ticketing optionsIntegrations with other platforms like Facebook and MailchimpAnalytics and reporting tools to track ticket sales and attendee engagementMobile app for on-the-go event management

CONS

Some features can be pricey for small event organizersLimited design options for customizing event pagesLimited customer support options (no live chat)

Jermill

E-Learning, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

My Go To For Even Planing.

Overall, Eventbrite is a reliable and feature-rich event management platform that offers a good user experience for both event organizers and attendees.

PROS

Overall, Eventbrite has a positive user experience. The platform is easy to navigate and use, with a clean and intuitive interface. Event organizers will find it straightforward to set up and manage their events, including creating custom ticket types, setting up promotional codes, and collecting additional information from attendees. The analytics provided by Eventbrite are also comprehensive and helpful for event planners and marketers.For attendees, finding and purchasing tickets on Eventbrite is generally a smooth process. The platform makes it easy to search for events by location, date, or category, and the checkout process is straightforward. One potential drawback is that Eventbrite charges fees for ticket sales, which can be a significant cost for some users.In terms of customer support, Eventbrite offers email and chat support, but does not have a phone support option. This may be inconvenient for some users who prefer to speak with a representative directly.

CONS

Fees: Eventbrite charges fees for ticket sales, which can be a significant cost for event organizers, especially for smaller events.Limited design options: While Eventbrite allows you to customize the look and feel of your event page, the options are somewhat limited compared to other event management platforms.Lack of phone support: While Eventbrite does offer email and chat support, it does not have a phone support option, which can be inconvenient for some users.

louis

Events Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

eventbrite

a very positive experience evertime eventbrite is used

PROS

the whole user experience with the eventbrite system is very simple and quick, it really does what it needs to do

CONS

as an overall experience from both sides of the fence there really anything negative about the system

Gillian

Music, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Eventbrite makes my life so much easier

Eventbrite allows you to end manual ticketing, which is a very time consuming and mundane task.

PROS

Eventbrite is super easy to use and such an affordable software for artists and non-profit organizations.

CONS

The waitlist feature could be improved. It is one area of the site that still feels quite manual - it would be nice to have it a bit more automated.

Nabi

Sports, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Nabi's Review of Eventbrite!

PROS

I like how easy you can look for events and get tickets! It is a smooth app and there is never no troubles for me.

CONS

I don't like the extra fees that eventbrite adds to purchases but I know there is not much that can change in that regard.

Ivy

Hospital & Health Care, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Good for scheduling events

PROS

It was easy to set up an account and use this for registration and payment. The barcode feature is especially helpful.

CONS

If the information for registrants could be downloaded to an excel spreadsheet, that would be great.

Alyssa

Hospital & Health Care, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Event Scheduling Made Easy

PROS

Love using this program for events and ticketing its a great resource for groups and non profits hosting events

CONS

No issues easy to use and navigate for both user and customer

Marilyn

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

User Friendly

I would certainly use eventbrite again because it was super easy and allowed me to manage my event with so many different options for selling tickets with promotions and discounts. As a newby I am satisfied with the platform and grateful that it was well thought out and user friendly

PROS

Eventbrite was very easy to use. I was able to set up my event seamlessly and make changes just as easy. It was my first time using it for a paid event so I was glad to see that it was so user friendly.

CONS

I did not like the fees that were assessed per ticket

Lena

Veterinary, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

Event rite is a fantastic all in one event planning software

Eventbrite allows me to plan, create, manage, ticket, and checkin guests all with ease. I have all of my contacts right at my fingers and can create a fully customizable event. The forms are customized so that I can be sure I receive all the information I need from customers. I am able to share so easily on most any platform and manage everything, from attendees, to the event details, payments and ticketing, and even checkin and registration on the day of the event. It makes it so easy for event to go flawlessly. I highly recommend.

PROS

I really like how easy it is to set up a planned event with full customization. I am able to import contacts from many platforms allowing me to reach a larger audience. It is great for any size event and allows customers to attend the event with minimal interaction with employees. It is easy to share and manage and makes ticketing go very smoothly from start to finish.

CONS

There are some required features that I don’t always need to use but it’s not that inconvenient so I don’t really have any complaints.

Reason for choosing Eventbrite

I liked that it was more customizable with much easier features.

Charmaine

Automotive, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Thumbs up to Eventbrite

PROS

As a user, it is very easy to use, you click the event you like, you put your email, pay if it needs to and checkout fast. It sends you a confirmation right away and you receive notification or reminder upon the events. Even my old colleagues who were very into RSVPs in a very-old fashion way can figure out how to book an event for themselves and checkouts. As an administrator, posting an event is very easy, it has automatic payment processing, basically, it's like posting a regular post and Eventbrite does the rest. I don't have to send invitations to everyone individually, waiting for them to pay and to confirm.

CONS

Everything actually looks fine, it's just money-wise, everyone wants something free especially since I'm only using it once or twice a month. There was one time that I was about to charge more than I expected too, but it's a good thing Eventbrite did something about fixing it.

Reasons for switching to Eventbrite

Everything now actually works out on zoom, especially since the group is away from each other and that most of the people just want to stay home and attend meetings, events, and seminars online. So we do everything on zoom.

Sophia

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

Eventbrite Review from Sophia

Overall great. We manage registration for events and set up notifications, pricing, and promo codes.

PROS

I feel it is relatively user friendly to set up events & then manage notifications.

CONS

The place to put the promo code is not easy to find and we often get questions about this. Also I wish fees could be refunded for folks no longer interested in taking the trainings/ classes.

Reason for choosing Eventbrite

It is free for us & easy to use. It also helps us to promote events as well!

Jennifer

Religious Institutions, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Great for Free Event Tickets with Limited Seating

This is a great program for reserving spaces at events (we have only had free events that this was necessary for so I can't speak to events that you would like your attendees to pay for.) that have a finite amount of tickets.

PROS

I love how organized it keeps our organization when we have free event that have limited seating. We are able to track who is signed up, contact everyone with important event information, check people in and see where they signed up from(website, Facebook, etc.) if you are charging for tickets, there is a small fee but because I have used it for free events, I would be willing to pay for that if we were to charge for an event. It is really well thought out overall.

CONS

As a designer, I would like a few more options to be able to customize the event page. You are only able to customize a description and a specific size image. I struggled though to even find this con because it really is a great software.

Reason for choosing Eventbrite

It gave us the ability to let people reserve more than on ticket and make sure we didn't overbook our event. We usually use Wufoo for most of our events because of its ability to add a lot of things (and we still love Wufoo, just not for this) we need it to but we couldn't figure out how to not overbook and also allow a family to reserve multiple tickets for all of its members.

Anvita

Education Management, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Eventbrite is Everything!!

Overall my experience with Eventbrite has been fun, positive, and exciting. I love searching for community, charity, and music events to go to with my friends and family. Especially in the summer, there are so many festivals and shows going on that it can be hard to keep track, and all I have to do is search the type of event I'm looking for or the date, or enjoy looking through what they have on their homescreen and scroll until I find something I'm interested in (which is usually never a long time!). I have really enjoyed my experience with Eventbrite and would highly recommend. I have registered for and gone to numerous events that I only discovered through eventbrite with my family and friends many often, and I will happily continue using it!

PROS

I LOVE using Eventbrite to find all the local events going on around me. I go to shows and events often and I love this website so much for having so many things that are going on in one place. I love the website, it looks alive, updated, and active. The website alone has a nice look that suits its own purpose. What I love most about this service is that I can find more intimate community events that are closer to me, such as 5K's and even charity golf events, etc. that I can't normally find on "bigger" event websites. There is a wide range of events to choose from, and I love that they include community and charity events as well. I also love the checking out process, it is so user friendly and I feel secure checking out. Oh I almost forgot- I also absolutely love that I can 'search' for what event, place, and date I am interested in. I can type in "charity" and an entire list pops up, and I really appreciate the convenience and central location of finding out what's happening around me.

CONS

As with most event and ticketing websites, there is a fee to check out when buying tickets for any events that are not free. This is to be expected, and probably the only thing I "dislike" about this service. Otherwise I love that I have a range of free and ticketed events to choose from, and that for free events I can go ahead and register from Eventbrite. No other complaints here!!

Marcus

Education Management, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY