Eventbrite

RATING:

4.6

(5109)

About Eventbrite

Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules. Eventgrid supports the creation of customized online event registration pages, multiple types of tickets and pricing structures, discount codes and professional barcoded/iPhone passbook tickets. The solution helps users organize, manage and track events and attendees using its proprietary analytics tools, and it can create badges for registered attendees. Eventgrid lets customers view seating layouts and select seats, sell event merchandise and receive and process online payments via Stripe, Authorize.Net or PayPal. It also helps users ma...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Eventbrite Pricing

Only pay when ticket sales are made. Free for free events

Free trial: 

Available

Free version: 

Available

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Eventbrite Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Eventbrite

1 - 5 of 5,080 Reviews

Rachel

Religious Institutions, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Changed the way we do events

User Profile

Sarah

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Eventbrite for Beginners

Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us. The analytics and reporting are very robust, especially for a free plan.

PROS

The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. It's such a powerful feature and so incredibly easy to setup.

CONS

I wish there was an abilitty to make updates to the address after an event has already been published. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change. The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools.

Reason for choosing Eventbrite

The Facebook integration was seamless and is a very powerful feature, that's also free.

User Profile

Stephanie

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Good for event promotion and ticketing/applications

I enjoy that Eventbrite lets me "follow" groups whose events I'm interested in, so that I can be notified whenever they post a new event. Eventbrite provides high-definition live streaming of the events and real-time interaction with attendees.

PROS

Eventbrite has made it so simple for me to organize and host an event. All the fundamentals are laid out in a clear fashion, which simplifies management. You can also look back at past events you've made, which can be a wealth of information. One of the features I appreciate best is the ability to administer multiple "organizations" (profiles) from within the same account.

CONS

When it comes time to make the abbreviated URL to promote the event, I always seem to get flustered. There's room for development there, and the ensuing connection might be integrated into the production of the event as a whole, in my opinion.

Reasons for switching to Eventbrite

Organizing, publicizing, and participating in gatherings related to our educational and accelerator initiatives. As a result of how quick and simple it is to complete each step, we are able to get back to our regular work more quickly whenever it comes time to organize another event.

Okoth

Education Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Invaluable tool for streamlining event management

PROS

Eventbrite has enhanced seamless event organization and management in our company through its visually appealing and intuitive interface. I like its wide range of ticketing options which is essential for organizing events.

CONS

It has limited customization options if you compare it with other event management tools. It also has a slightly steep learning curve for users who have not interacted with such tools before.

Colby

Non-Profit Organization Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed May 2024

Eventbrite for Advertisement and Community Calendars

PROS

I like that Eventbrite has the option to advertise our community events.

CONS

I don't know how to tell whether or not Eventbrite helps my organization get more participants to register for events.