Insight is a cloud-based salon and spa software solution that provides an array of features, such as online booking, staff management and automatic notifications. This solution can also be installed on-premise.
Insight lets users book appointments and resources online, confirm appointments with automated text messages and emails and customize their settings.
The system also helps with customer engagement management by recording client preferences, tracking products purchased, service and appointment history and by rewarding loyalty points.
Insight's marketing tools include automated text messages and email campaigns, blogs and newsletters. Users can track customer birthdays, anniversaries and referral sources.
Sales and staff performance can also be tracked by storing contact and employment details, setting up work schedules and restricting data access with administrative controls and passwords.
Insight includes tools for inventory management, time tracking and payroll management, as well as reporting, online payment processing and services management. The solution can be accessed on multiple device types, including desktops, mobile phones and tablets.