Rosy Salon Software


 

Rosy Salon Software is a web-based salon and spa management software solution that enables professionals in the beauty industry to schedule appointments and improve customer engagement.

The product also helps salon owners partner with product manufacturers and distributors.

Rosy Salon Software lets users book salon appointments, schedule multiple appointments, access customer history and send personalized reminders. The point of sale (POS) feature enables users to provide faster checkouts and manage cash drawers and gift cards.

With Rosy Salon Software, users can access and manage all their appointments through mobile devices. The product also offers marketing features such as automated emails and loyalty programs.

This solution is suitable for small to midsize businesses and is priced on a per user per month basis.

 

Rosy Salon - Online appointment scheduling
 
  • Rosy Salon - Online appointment scheduling
    Online appointment scheduling
  • Rosy Salon - Inventory management
    Inventory management
  • Rosy Salon - Confirm appointments
    Confirm appointments
  • Rosy Salon - Reporting
    Reporting
  • Rosy Salon - Facebook integration
    Facebook integration
  • Rosy Salon - Mobile scheduling
    Mobile scheduling
Supported Operating System(s):
Web browser (OS agnostic)

104 Reviews of Rosy Salon

Showing 1-20 of 104

 

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Kay from Hair Focus by Kay
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

I simply cannot express how happy I am with this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

It's an absolute time saver for me. It's easy to use and my clients love the online booking feature!

Pros

As a booth renter in a rental salon, Rosy has allowed me to run my business and keep all of my contacts and books private while I let the receptionists check clients in for me. Online booking has been great for business too - My clients love it! They can book their appointments anytime that is convenient for them. The auto confirm feature is also a lifesaver for me. I just set the preferences and then my clients get a text or even an email confirmation to remind the about thier appointment. That way I don't have to make calls at the end of the day. Total time saver!

Source: Capterra
 

Meghan from Lucias the salon

June 2017

June 2017

Easy to use and I love that I am able to book appointments and cancel appointments from my phone....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Easy to use and able to look at your schedule and book clients from wherever you are

Pros

The availability from my phone and that I can just access everything from wifi .. I am able to check my schedule and change anything I want from Home

Cons

That wifi is our oe slow that I can't access.. even from work.. it is sometimes slow if the wifi isn't working

Source: Capterra
 

Chelsea from Lucias the salon

May 2017

May 2017

My salon has it and it's very organized and easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support
Pros

I can search for everything I need. The information for past present and future clients, formulas, and recent history.

Cons

I'm not sure, I think maybe an option that specifically is designed to calculate haircuts only, color only, or any service individually.

Source: Capterra
 

Meghan from Lucias the salon

May 2017

May 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That I can see my schedule from my phone and am able to edit look at clients info from where ever I am

Cons

sometimes very slow and goes in and out because of wifi causing us to have to restart it or not able to process payment

Source: Capterra
 

Jenn from Lucias the salon on Main

May 2017

May 2017

Think it works great! No issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I like the ease of access from my phone! I can check my schedule while I'm at home. Look up formulas, etc.

Cons

No complaints...a few times it has made me log in after every use, or ran slow. But that only has happened a few times.

Source: Capterra
 

Kortney from Lucia's

May 2017

May 2017

My experience with Rosy is daily and I have come to not only get used to this system but love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

I love that Rosy simplifies our clients for us (saved formulas, booking, future appointments, etc..)

Cons

Sometimes Rosy fails to work and causes delays, but it's very rare. I also wish Rosy had an option for double booking instead of having to book everything spaced out and individually.

Source: Capterra
 

Hana from Lucia's... the Salon on Main

May 2017

May 2017

Rosy makes my life as a front desk coordinator a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Usability is seamless, it's easy to manage all client profiles, color coordinated, and is tailored to the needs of each salon. I had no experience working with salon software or scheduling in general, but Rosy made it simple to navigate and understand the different types of services. While I'm working at the front desk, rosy is my best friend and my lifeline. I would definitely recommend investing in it to a friend.

Cons

Adding a tip! I wish the software was able to add a tip line to receipts and print it that way. Sometimes asking guests if they'd like to add gratuity can be awkward.

Source: Capterra
 

Sally from Lucias...the salon on main

May 2017

May 2017

I've used a few other software systems Rosy is by far my favorite because of how easy it is

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've used a few other software systems Rosy is by far my favorite because of how easy it is. The reports are simple and easy to understand Really everything about it as simple. Other software is I've used you have to go through several screens just to find your answer. I appreciate so much that is not the case here. Also your technical support is excellent!

Cons

There have been some serious system crashes lately that have made it difficult to operate But I will say you guys do whatever you can to make it right and you own the problem and don't try to blame other shit for it. I truly appreciate that

Source: Capterra
 

karyn from A Perfect Touch
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Awesome product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Oh my goodness! This software rocks and has pretty much everything I need for my business. It is intuitive, easy to use and look at, you don't get nickel and dime for every extra, the extra marketing package is well worth the money (great client feedback, especially regarding text reminders), and customer support is always helpful.
The only two cons I've run into, and have mentioned to the support team, are that you have to print out a separate receipt and hand it to your customers to fill in the tip amount (which I feel is presumptuous and rude) and then print another for them to sign. In an industry that often, but not always involves gratuity, that just seems rather pressuring. The other is that there is no option to build in check out/cleanup time with appointments. There is a processing time option, but no way to add cleanup time without your clients thinking that their 60 min facial is now 75 minutes, like what their reminders tell them. Those are the only two downfalls I've found to date, but I can work around those issues until they are fixed.
I highly recommend Rosy! I don't have to log on and off every time I want to use the system, have it running on iPads and Macs and PC's with no issues or delays in processing or loading, and can also have clients securely store their cc info for future bookings, phone orders, and cancellation fees. I love Rosy!

Pros

Everything! Easy to use, easy to program, easy to run from multiple devices in multiple locations, never have an issue signing on, POS system rocks. My life has been made so much easier with Rosy!

Cons

Not a fan of handing clients a tip worksheet and then a separate receipt to sign for credit card payments, no way to build in cleanup/checkout times into services. Otherwise, that's it.

Source: Capterra
 

Melissa from Tangles & Co. SALON
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great program for the Money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Rosy has been an affordable option for my salon for scheduling and tracking. They are always updating and improving the program.

I look forward to many more options w them as they constantly improve their company!

Pros

Ease of use
Backed up in the cloud
Remote access

Cons

Sometimes the upgrades arent an upgrade w changes- but we adapt

Source: Capterra
 

Renee from Salon Eclipse
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Don't like change but going Rosy was the best thing I ever did!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use software with great support! I can check my schedule from anywhere. We Can check future appointments with a click. Move appointments and make them in seconds. All our gift cards are filed and can be checked for balances. I haven't even begun to use this software to its fullest capability and my life is way less stressed. I highly recommend Rosy to any salon. It works brilliantly even with being a booth rental salon with 10 girls.

Pros

Easy fast and well organized

Cons

Can't seem to let someone pay for someone's appointment in advance

Source: Capterra
 

Kimberly from The Waxx Room
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

For the most part, it's great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like that they're constantly working to improve and add more features. Some of the features need more options and flexibility to be more useful, but as time goes on, I'm sure they'll continue to make improvements. Specifically the Rewards feature and the parameters for Mass Email Client Lists need to be updated. Also, the Image Library needs to be accessible on mobile again. Their Online Booking is great!

Pros

The Online Booking and schedule view (I really like the red time bar they added recently)

Cons

They sometimes make "improvements" that make things worse/harder. For instance, removing the Image Library from mobile. These days a lot of people are using apps to create images for Social Media, so you need to be able to easily add them to the Image Library from your phone.

Source: Capterra
 

Jacob from The Blue Daisy Day Spa Salon Boutique
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Fifth time's the charm!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Took us a few failed attempts with other salon software "solutions" before we stumbled upon Rosy, but we're glad we arrived finally. Rosy is reliable, simple to implement and use, and makes payroll and accounting a breeze. It lacks some of the more advanced features which Shortcuts, Super Salon, and others boast, but I'll trade those in a heartbeat for the ease-of-use and reliability of Rosy. Keep it up Rosy!

Pros

Ease-of-use. Simple to get set up (implementation). Simple, straightforward reporting.

Cons

inability to custom tailor some of the commission tracking. Lacks some more advanced reporting

Advice to Others

This was the best time and money saver we ever could have hoped to find for our day spa, salon, boutique. Only wish we had found it sooner.

Source: Capterra
 

Kirsten from Prima Hair by Kirsten
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great service for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am one person operating the business. Rosy is a great tool for both me and my clients. My clients can make an appointment at their convenience which frees me from returning messages regarding appointments. Reminder emails are helpful.

Pros

Ease for clients to make appointments

Cons

Reminder emails not always sent

Source: Capterra
 

Colleen from BC HAIR DESIGNZ
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Rosy Review 2017

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had nothing but great luck with Rosy. If I have a problem I contact them, they're response time is almost immediatly. Very user friendly!!

Pros

Very user friendly, can access from any mobile device.

Cons

Wish it had more categories pre installed for professional inventory counts., Also wish you could imput color formulas and it would subtract from inventory.

Source: Capterra
 

Kim from Hair Body & Soul

February 2017

February 2017

So happy that we changed software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We recently made some big changes and investments in our salon. We changed all of our computers to Apple and we changed from Milano to Rosy at the same time. We had a lot of learning to do. The features are fantastic and constantly updated. The support is wonderful. The fact that we can keep an eye on our schedules from our phones is fantastic. We are very pleased that we made the change

Source: Capterra
 

Korey from FELLAS Hair
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Love this Software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From the very start, Rosy's customer service reps have been so helpful! Always available via email and phone, made transitioning from our old software super easy! Love that they transfer the information for you. Great software - covers a multitude of tasks, reports, etc... Overall, a tremendous value. I only wish I would have found this years ago!!!

Pros

Ease of functionality, cloud based, great customer service

Source: Capterra
 

Christina from Perfect Ten Studio & Spa LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Makes running a business easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use rosy for everything, scheduling, staff & inventory management, credit card processing etc. This has made my work so much easier. I love all of the different reports i can run to see how my business is growing. Great Program!

Pros

The easy to use interface

Cons

If a family uses the same email address for booking it will not allow me to send a receipt to one person stating that their email address is in use by another user.

Source: Capterra
 

RENEE from Hairsalon

February 2017

February 2017

Makes scheduling easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

The updates and maintenance sometimes can be a hassle, but for everyday use its great. The schedule screen doesn't permit you to few a day schedule only weekly schedule

Source: Capterra
 

Alyson from Refinery House

February 2017

February 2017

Rosy software fan

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We've been in business for 6months and rosy has been an invaluable tool to manage clients and appointments. Their team has been so helpful and available as we've learned the system. We highly recommend the software!

Source: Capterra
 
 
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