Acuity Scheduling Software


 

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.

Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics.

The software lets users automate appointment bookings by offering a real-time view of their own availability. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.

Acuity Scheduling’s scheduling feature set also includes customizable intake forms, embeddable calendars, third-party application calendar syncing and group scheduling for workshops.

Acuity Scheduling offers a free basic module and is ultimately available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

 

Acuity Scheduling - Calendars
 
  • Acuity Scheduling - Calendars
    Calendars
  • Acuity Scheduling - Real-time availability
    Real-time availability
  • Acuity Scheduling - Calendar syncing
    Calendar syncing
  • Acuity Scheduling - Customized confirmations
    Customized confirmations
  • Acuity Scheduling - Mobile apps
    Mobile apps
Supported Operating System(s):
Web browser (OS agnostic)

539 Reviews of Acuity Scheduling

 

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Software Advice Reviews (6)
More Reviews (533)

Showing 1-6 of 6

Hilda from Bryant & Stratton College
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Convenient, User Friendly, Aesthetically Pleasing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Really great software.

Pros

Acuity allows you to customize just about everything under the sun - and even the free version isn't lacking for features! It's been a life changer when it comes to laying out my schedule. With the paid version, it syncs to your Outlook Calendar automatically and blocks people from making appointments during times that you have other events on your calendar! It's basically a computerized personal assistant. It's all very intuitive as well.

Cons

I wish we could purchase a corporate package for more than just a few employees - we have about 25+ people who use it but the "company" plan doesn't cover that many.

 
 

Chuck from Real Estate Rising
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Seamless, Powerful & Worth Every Penny

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Soooo easy to setup. I literally took 30 min and customized every aspect of Acuity to provide one of the prime offers for my business. Another 5 min and it was integrated into my website. Oh did I mention that I did this on phone?!?! All the features that Acuity offers are well worth the extra $ per month vs. Calendly. Calendly is also a great product, but the cleaner installation, and customization was with it to me.

Cons

Not a whole lot to say on the negative side... It took a little longer to setup​, but I did it on my phone while riding in a car (no I was not driving). Also a little more expensive than Calendly, but for my business, it's worth it.

 
 

Candace from Automotive
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Just okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It would be way better if the program had a app to go along with it. The website is too confusing and the interface isn't modern and looks out of place.

Pros

Its inexpensive

Cons

No app for smartphone

Advice to Others

No

 
 

Vanessa from psychiatric
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Acuity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're a very small business and don't need to keep track of missed, attended or cancelled appointment Acuity is the system for you. If you do I would recommend checking out other softwares.

Pros

User friendly.

Cons

Not able to check clients in or document whether or not it was missed or cancelled appointment.

 
 

Rebecca from Complete Performance Coaching
Specialty: Coaching and training

June 2016

June 2016

The perfect scheduler

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It's incredibly easy to set up, there are tons of features, it integrates seamlessly with my website and my calendar

Likes Least

I can't invoice clients, it's difficult for them to figure out how to pay if I schedule for them

Recommendations

This is the best scheduler I found. If you have another way to do do invoicing, this covers everything else.

 
 

Bryan from Caribbean Massage
Specialty: Salons and spas

April 2016

April 2016

Great Software - failed support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Everything great product, the best I've seen and used!! Developers thought it out well.

Likes Least

Support, only email only during work week. Can you afford the downtime?

Recommendations

Remember support is important. Your business is reflected by your customer interface especially the software you use.

 
 
 
Showing 1-20 of 533

Theresa from Bcè

June 2017

June 2017

Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increase productivity

Pros

Accuity Scheduling is reliable, easy to use and customizable. I'm not certain what my ylteam and I would do without it. We've rest other software's with which are incomparable.

Cons

Wish I had a few more options included in my plan. Such as send emails via my @domain.com. also would like to see more flexibility in forms.

Source: Capterra
 

Tiarra from Tiarra McFadden Brand
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

I love acuity scheduling! It allows me to work and collaborate with social media influencers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's easy for me to reach out to social media brand influencers all over the world now by sending them a link to set up a call to learn more about the services I offer as well as collaborations.

Pros

It allows me to work with people all over the world within my business without having to rely on the hassle and miscommunication of email. It also has an installed plugin for my Squarespace website platform.

Cons

The free trial set up was a little confusing in the beginning but I got the hang of everything quick

Source: Capterra
 

Stefano from Model Drome SRL
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

A great tool for scheduling any kind of appointment and keep track of your customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Could implement a scheduling tool on my website.

Pros

Ease of use, possibility to get a payment in advance for appointments, good way to manage appointments after booking. Great, fast and friendly customer support.

Cons

Localization could be better. It's not so very easy to customize the system for foreign languages. A "choose language" option would be a great add.

Source: Capterra
 

Chynnea from Kenseal

June 2017

June 2017

My experience has been a great one, being able to keep my appointments organized and synced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I mostly enjoy the organization of my appointments, being able to block time off specific days if needed. I also enjoy the ease of the platform and how easily accessible the various features are.

Cons

I least like the option with the block time feature where you can't choose sporadic dates to block and one time. You either have to choose dates that are back-to-back or click on each day, one at a time to block time.

Source: Capterra
 

Tim from Laugh and Capture
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Acuity has saved me thousands of dollars and hours in two months alone. Can't help but love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have to cram 40 customers into one day. An administration hazard. Acuity cleaned it up. It has saved me (and my customers) hours in the last two months. Over a life-time, that will be countless hours. Please buy yourselves a beer with my subscription money :) Cheers.

Pros

It performs perfectly as a scheduling system. Easy to navigate as a customer. Looks great on mobile as well. It is easy for me to check, create, change my scheduling. And to include a Shop feature as well? Game over. This is all the software I need. Thank you Acuity. Keep up the good hustle!

Cons

I've sat here for 5 minutes trying to think of something. That's too long. So obviously there isn't much to complain about here.

Source: Capterra
 

Melissa from MinksByMona

June 2017

June 2017

My experience with Acuity was very easy going to set up and I was always able to go back and edit.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it was easy to set up and all the features like deposits n full payments. Editing was also a breeze. Clients were able to access the link most times and book appointments.

Cons

I found that when I editing times ...I would see it before the client's. I did come across a issue where someone informed me that the link couldn't be accessed from their phone for some reason. However, it worked for others.

Source: Capterra
 

Sandra from Red Sand Studios

June 2017

June 2017

Use this to log appointments and send reminders to clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We LOVE this program! It makes sending out reminders to clients a breeze and allows us to send texts for no-shows and cancellations as well.

Cons

It's a little daunting when having to manage numerous locations and calendars. Otherwise we don't have any other cons.

Source: Capterra
 

Sara from New Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

My favorite online scheduling software!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I chose Acuity because it's simple to use, offers multiple calendar and availability options, syncs with google calendar and sends text reminders (on the paid plan.) We've been using it for 6 months, and so far our customers and we love it! It also syncs with Zoom, allowing us to eliminate setting up meetings myself. This tool has saved me SO much time!!

Cons

.

Source: Capterra
 

Teewa from Edufusion Institute, Inc

June 2017

June 2017

Awesome Scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use this for our non profit and this software is awesome. It allows us to schedule multiple employees, multiple locations, and collect payments with no issue. The price for this is phenomenal and we plan on sticking with this company.

Source: Capterra
 

Rebecca from Neilson Bookkeeping & Tax Services Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

This has totally changed the way I schedule appointments for all of my clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clients look at me as much more professional and think of me as a bigger firm!
I can't really say anything bad about this software. It is working very well and no glitches so far.

Pros

easy to use, integrates with my gmail calendar, and so many other software and apps. Price is extremely affordable and I purchased the annual subscription. My clients love that they get e-mail confirmations and reminders. I never miss an appointment. Love how it sends out a weekly or daily list of upcoming appointments.

Source: Capterra
 

Bryan from Affinity Chiropractic & Wellness, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Acuity Scheduling has been easy to integrate, extremely good functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can schedule patients through my website or with a link from my social media. People prefer a simple method to schedule appointments rather than constantly calling a business.

Pros

HIPAA compliant plan; website embedding; clean appearance; customization; affordable. Overall I can modify the settings with confidence, knowing that updates will take place immediately. The addition of text reminders is HUGE.

Source: Capterra
 

Nicole from Therapeutic Solutions by Nicole Green
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

I'm just getting started with acuity scheduling and so far I love it!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Classes
Store
Easy to Use.
So far I don't have any dislikes. Acuity has everything that I was looking for. If I have to name a problem it would be that I didn't find out about it sooner!

Pros

The features such as the store and classes that I can incorporate within my business all on one system is the reason why I discontinued my last scheduling service.

Source: Capterra
 

Chani from Healthy Peach
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Easy to manage!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Automated emailed to people once they book, for example i like that each appointment type can have a different email to send.

Cons

I wish I could have several types of calendars in one account. i would love for clients and team to be able to book separately.

Source: Capterra
 

Karmen from Karmenlizzul.com
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I switched from schedule once to acuity. As a budding entrepreneur- it is a better choice!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to create a review

Pros

I love how easy it is to use and it links with google calendar! Plus at $10 per month it's a no brained.

Cons

I seriously can't think of any drawback to acuity. It has worked great fir me so far. I was tested it out for 1 month and I am sold!

Source: Capterra
 

Kaitlin from Kaitlin Creations

May 2017

May 2017

Highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love this software. Once I decide to choose a plan I know it is affordable and well worth the money. I love the ease of use. I love how it looks embedded on my website!

Source: Capterra
 

Chassie from Chassie Bell Design

May 2017

May 2017

So easy and saved me tons of time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is to use and it has saved me a lot of time trying to schedule appointments with clients. It's also really easy to integrate into a website.

Cons

.

Source: Capterra
 

Hilda from Bryant & Stratton

May 2017

May 2017

Who knew that one program could make your life so much easier?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It just makes scheduling appointments with my 200 advisees so much easier. It automates the whole process in an attractive, intuitive way. Love it!!

Pros

This software is unlike anything I've used. The features are very intuitive, my advisees have an easy time making appointments, and everything is customizable. One thing in particular is support for schedule across time zones - this is a life changer!! Even the free version has a ton of great features, but the upgraded version syncs with your Outlook calendar and blocks off times you aren't available automatically. It's fantastic.

Cons

.

Source: Capterra
 

Natasha from Flawless Face Beauty Bar

May 2017

May 2017

Great website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's user friendly for myself and the customer. It's easy to customize your page the way you want it. Its also great to add your credit card information

Source: Capterra
 

natalia from nataliasvetlananails

May 2017

May 2017

Gets the job done for allMy booking needs. Thank you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Haven't had the issue of clients double and triple booking like I have with other sites.

Pros

Clients can schedule themselves and pay deposits up front. Very convenient for the time being. Thank you

Source: Capterra
 

Blake from Blake Payne

May 2017

May 2017

Awesome, Simple, Professional, Confidence, Supported, User-Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software was recommended by my web designer as its so easy to navigate and use all on your own even if you're not a technology knowledgeable person. I love how you can change your schedule easily with a click of a button and with no issues. Friendly staff that respond rather quickly too! I am so grateful my web designer suggested this software!!!

Cons

I don't think I have found anything on this software that I do not like .... Looks pretty good so far!!

Source: Capterra
 
 
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