Dispatch is a cloud-based scheduling software solution for small, midsize and large home service companies.
Communication capabilities include automatic reminders for customers about upcoming service to reduce no-shows. Managers can receive status updates from techs in the field, and techs can connect directly with customers when necessary, without having to go through central dispatch.
The platform offers native apps for iOS and Android devices, so users can receive service requests remotely. This also allows field workers to view information on upcoming jobs, including customer history, and get directions to the service location using the device’s GPS. Customers can even track their technicians in real time with the location tracker.
Dispatch offers various third-party integrations, reducing data entry. Some of these key integrations include: Hubspot, Oracle, Netsuite, Salesforce.com, QuickBooks, Xero and more.
Pricing is on a subscription basis, billed monthly based on the size of the business. Larger business accounts also include an online appointment booking tool.