Sine Software


 

Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of the solution include visitor registration, automatic notifications, badge printing, reporting and analytics.

A mobile app is available for Android and iOS devices. It provides QR code check in, check out reminders, visitor verification and mobile printing features. Sine offers integration with Outlook, iCal and Google.

Sine is available with both monthly and annual subscription options. It is available in Australia, New Zealand, the United States, Canada and the United Kingdom. The solution offers support through email, phone, FAQs and a knowledge base.

 

Sine - Agreements and entry form
 
  • Sine - Agreements and entry form
    Agreements and entry form
  • Sine - Dashboard
    Dashboard
  • Sine - Mobile app
    Mobile app
  • Sine - Notifications
    Notifications
  • Sine - Welcome screen
    Welcome screen
Supported Operating System(s):
Web browser (OS agnostic)

144 Reviews of Sine

Showing 1-20 of 144

 

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graham from Water Corporation - Western Australia

June 2017

June 2017

still in implementation stage. overall this is a good product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Still in the implementation stage. overall this is a good product.

Cons

Our preferred platform is Android tablet. having iPad requires a bit more work in training etc.

Source: Capterra
 

Travis from Cleanaway

June 2017

June 2017

Absolutely flawless after-sales service. Continuous support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Ease of personnel management across sites at which it has been implemented.

Pros

Highly configurable and dynamic software. Multi-platform integration is a must to keep up with contemporary business needs, and Sine does it excellently. The biggest advantage aside from the software is in the customer support.

Source: Capterra
 

JAKI from EXEMPLIS CORP.

June 2017

June 2017

Most visitors enjoy the process which is better than signing a paper logue. I like paperless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy, efficient; takes little time for the visitors to complete the check-in, and makes the return process quick. As well, they check out with ease. I like that if a visitor forgets to check out I can do it.

Cons

The photos are TOOOOO dark on the labels, not clear. Everyone's a silhouette. It needs to perform as a mobile phone camera does; maybe needs a flash, or some type of back lighting.

Source: Capterra
 

Anthea from Programmed
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Easy & professional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

Boost to security
Improved productivity
Improved efficiency
Improved Visitor Information

Pros

Information capture
Intuitive
Customisable yet simple
Time Saving
Adds greater efficiency & a professional touch to our office

Cons

Sometimes the Picture file uploaded to The Check In Forms page disappear.
It's easy to add again.

Source: Capterra
 

Astrid from Viterra

May 2017

May 2017

This gives us a much more professional look when coming into our building.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

The reception desk is much tidier. There is no handwriting so much easier to read names etc. The returning function is a real plus as first time users can be apprehensive to use it especially people who are not computer literate.

Source: Capterra
 

Michelle from Hillsborough Title

May 2017

May 2017

I don't use this enough to rate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like I can see who is here to see me; now I don't have enough characters on my review not impressive

Cons

clients complain as it asks for too much information if they can just add their name I think they wouldn't mind it as much

Source: Capterra
 

Michelle from Hillsborough Title
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Good for the young crowd.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is very pretty accessible and very easy to use.





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Cons

It requires you to enter in too much info. Questioning the client who their here to see or who their closer is, is not necessary . They will pick the person they have been corresponding with which would be me. They are not here to see me so the info they enter is inaccurate and useless and a waste of time. Taking a picture to me is not important. Most people dont like their pics taken. They complain how awful they look. lol.. And an email address is not important either. I think as long as it is time stamped and dated with a name would be sufficient. Just my thought :)

Source: Capterra
 

Remy from Knight Frank
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I get checked in on my mobile phone.get email notification on my computer. easy to use. easy to explain

Cons

I have not gotte get checked out messages on my mobile phone. I can't have two emails set up in the system, only one email can be notified.

Source: Capterra
 

Mel from Cricket NSW
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Excellent - Our organisation loves it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really easy to use for our visiting guests - sign in process allowing instant messaging directly to our staff to ensure they are aware of their guest waiting for them (text and email both really well received by staff).
The ability to communicate emergency information to all check-in guests at any given time
Visitor tracking and reporting

Cons

I found the system tricky to navigate as an administrator from the back end - Hoping this improves as we continue to use the system.

Source: Capterra
 

Rebecca from Dexus

May 2017

May 2017

Staff at Sine has been very responsive when contacted and the system is intuitive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Set-up of the system was easy.
Online dashboard to monitor visitors and no need for reception to spend time informing staff that their guest has arrived.
Both staff and guests have been impressed by the look of the sign-in system.

Cons

The AD integration process was tricky and took a lot longer then expected.
We have experienced individuals profile settings have been reset around the time we were completing the AD integration e.g. delegates being deleted. The support staff have been frustrated that they have to go through the individuals account to reset the themselves as the delegate.
The other comment I have received from staff when we were testing the product was can visitor notifications be sent to all staff that are attending the meeting. At the moment they get around this by either emailing or calling the other attendees.

Source: Capterra
 

Tony from Norman Wrights

May 2017

May 2017

A simple and cost effective solution that was easy to implement. Very happy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to set-up and not too overwhelming with features. Support was excellent. Had everything running in a day. Notifications to email and phone are what everyone likes.

Cons

Some more ability to customise the look and feel - however, pretty happy with the "out-of-the-box" setup.

Source: Capterra
 

Cynthia from City of Unley Council

May 2017

May 2017

My experience has only been brief thus far, but I do consider it to be a wonderful tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Efficient, up to date and easily accessible to staff and contractors particularly regular returning contractors.

Source: Capterra
 

Jason from Logan City Council

May 2017

May 2017

Best visitor management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The softare is extremely easy to use, very reliable and makes accessing visitor entry data a breeze.

Source: Capterra
 

Kylie from Accor Hotels

April 2017

April 2017

Qantas Campus

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

System is currently under review. Have seen little traction from established 'test group' to provide relevant user feedback. System is simple to use and especially like the immediate text message a host receives when their visitor arrives on Campus. Unable to comment on value for money as I am not privvy to this information. The immediate customer repsonse to queries I have had along the way through the trial period have great.

Source: Capterra
 

Colin from Charter Hall.

April 2017

April 2017

Thanks for the Sine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am still learning all the features but Sine is proving to be a great tool for our business. Our contractors are learning of the benefits and ease of access.

Source: Capterra
 

Fred from City of Charles Sturt

April 2017

April 2017

Efficient, easy check in.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system has greatly reduced time customer contact staff are involved with the sign in process for visitors, contractors and guests.

It has also cut costs by reducing the need for paper based sign in books and the holders, lanyards etc.

Fully adaptable to your specific needs and has great functionality.

Source: Capterra
 

Tyson from Cara inc
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Visitor management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Implementation of a VMS has been easy and great for our business. Staff are accepting of the change and embracing the system. Some have gone over and above to get the app and think of ways they can exploit the system for their own departments. We look to expand the VMS into other areas of the business. This project was a success because the system is easy to setup and install. The front end is simple and flows staff through the requirements to enter our site. I'm so glad we chose Sine for our system.

Pros

Simple but feature rich

Cons

Only for iPad

Source: Capterra
 

Melissa from Village Roadshow

April 2017

April 2017

Village Roadshow Australian HQ

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Sine in our offices for almost 12 months and have not only found it essential for guest registration, but also contractor management. The desktop interface makes it easy for various staff to manage visitors and extract reports simultaneously.

Source: Capterra
 

Juni from St Bede's College Mentone
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Enjoy using this program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Extremely professional Customer service agents are very obliging and prompt. The program is easy to work around and is gaining momentum all the time with new ideas.

Pros

Ease of use

Cons

A little more flexibility with fonts etc

Advice to Others

Keep on developing

Source: Capterra
 

John from Merbein Packaging

April 2017

April 2017

Australian Vintage Merbein Packaging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system implemeted at Merbein has worked without too many issues. The fact that the system is easy to use (which i have judged this on the return users that may have struggled) helps to convert users that would normally stray away for this to being able to use it without fear or confusion.

Source: Capterra