All Cognism Reviews

1-25 of 99 Reviews

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User Profile

Ania

Verified reviewer

Insurance, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Favourite prospecting tool!

PROS

I've used a number of different tools in the past but Cognism has been my favourite in my role as an SDR. It goes hand in hand with Sales Navigator and makes my job so much smoother. The user-friendly interface and the great insights it provides about companies definitely adds to the overall efficiency. I also really like that it integrates directly with HubSpot meaning I don't have to transfer the details manually.

CONS

Some of the data I have used has been outdated, however the friendly customer support are always open to feedback.

Alexandru

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A great database of high quality data that can be explored with ease.

The total amount of time spent on finding contact details of Contacts decreased by 80%, being able to sort the verified emails from the non-verified ones.

PROS

High-quality data that can be found/extracted with ease.

CONS

The amount of doubled contacts can be improved.

Reason for choosing Cognism

It has the most extensive database of verified email addresses worldwide.

Sam

Real Estate, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Cognism - The one Stop Shop for prospecting and BD

PROS

Cognism is a very easy to use platform that provides numbers and emails, I personally use the chrome extension function to support my LinkedIn prospecting

CONS

sometimes numbers / emails can be missing from certain prospects, however this is a industry standard problem

Georgi

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

We love using Cognism

PROS

Google Chrome Integration, Data export & Import, Excluding words feature, Job Title seniority, Adjusting the quality of data.

CONS

Lack of communication and interaction from our Customer Success Manager with ourselves when needed. Still waiting for the requested 6 months ago Bombora data sample.

Vendor Response

Hi Georgi, Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to your customer success manager who will be in touch. We're committed to continuously improving our product and customer service and therefore really appreciate your valuable feedback. We'd love to get more information from you if there's anything else you'd like to add or want us to improve, could you please drop us an email at customerexperience@cognism.com to provide more details? Best regards, Emma

Replied November 2021

Ellen

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Excellent for Sales people

PROS

- Very accurate data - Really good for getting mobile numbers for the right people - Love the Chrome extension

CONS

- sometimes it cannot find any company data

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Such an easy tool to use!

PROS

It took me less than 10 minutes for me to understand how to use Cognism. I can easily find and extract details for people I need to contact. The integration between Cognism and our CRM is seemless which has enabled us to streamline the sales process.

CONS

Sometimes the number will be for a person who has the exact same name but not who I'm looking for.

Ciaran

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Best in market when it comes to lead generation within Europe

PROS

The sheer amount of mobile numbers and email addresses that it has for my prospects.

CONS

I would benefit from a wider spread of industry options to differentiate between.

Hannah

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

So easy to find prospects

PROS

The seamless way it works with google chrome to instantly bring up the details I need based on the web page i'm looking at.

CONS

I only use the chrome plug in, i'm aware there's a larger platform but I have never used it

Marco

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed February 2024

Lots of good leads

very good, it has helped source 100's of leads very quickly

PROS

Very easy to use and export to salesforce

CONS

sometimes the integration to salesforce is buggy

Greg

Insurance, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Solid prospecting tool

9/10 No complaints and a useful tool if you're looking to build a database of outbound contacts.

PROS

Very granular data. Easy to use User-friendly Quick search filters and results.

CONS

No real cons. It's better than previous outbound tools I've used!

Stewart

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Business-Critical

PROS

Having implemented Cognism into a handful of different businesses, and therefore having experience of utilising the data in multiple industries, selling to a range of buyers, I can honestly say it's unrivalled for both ease-of-use and data quality. I've explored alternatives time and again because Cognism certainly isn't the cheapest on the market, but also because due dil, and time and again it proves to be the only enerprise data platform worth its salt, particularly for the UK and EMEA. It's a tool I use on a daily basis and wouldn't be without. I'll always come back to Cognism for: 1. Ease of setup and onboarding 2. Intuitive, easy to use for all users 3. Simple and robust integration with Salesforce

CONS

My score would be a 10 but for customer success. My most recent experience has been very hands-off (we literally haven't heard from them since the first week of onboarding). Saying that I don't really know what I'd need them for since it's such an easy to use tool, but it would be nice to hear from them once in a while.

Graham

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2022

Cognism - Campaign Champions!

Very impressed with Cognism, From UX to their customer support, its been incredible

PROS

Cognism is incredible quick and easy to navigate The lead search is one of the best systems I have used You can either use this system for contact finding, lead generation or campaign production The step by step set up for campaigns is incredibly efficient and free's up alot of time

CONS

Trying to navigate around spam requirements which arent incredibly clear when you start using it. If you select the wrong option when generating your campaign lists, you can't go back and amend them (such as number of people in an organisation)

Vendor Response

Hi Graham, Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to our relevant teams to take action. We are very pleased to see you're having a good experience with us thus far and we'll continue to work hard to ensure that only gets better. Our Customer Success team remains at your disposal for any help you may need. Best regards, Emma

Replied August 2022

Joanna

E-Learning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Love the phone number accuracy

Happy with the experience so far!

PROS

Connecting direct to stakeholders including CEOsGreat diamond verify feature Emails seem to be more accurate than other platforms I've used

CONS

The interface can be improved with better usability, things can be quite hard to find sometimes

Reasons for switching to Cognism

Data accuracy

Ben

Legal Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

My favourite Tool

My experiance has been amazing, some of the best customer service i have had.

PROS

all the data is very accurate and the tool allows me to completely skip the cold contact phase. I have been able to get through to companies i wouldn't normally be able to contact.

CONS

sometimes there are too many search filters and it can take a long time to get the data i need.

daniel

Computer Networking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

great tool

Makes lead generation simple and effective

PROS

Cognism is an innovative and powerful platform that utilizes data-driven insights to deliver personalized and actionable strategies. Its cutting-edge approach, user-friendly interface, and transformative results make it a must-have tool for any growth-focused organization.

CONS

Somtimes it's not exporting all that it shouldq

Camilo

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2021

Cold calling strategy? Covered!

It's a great complement tool for sales navigator and your main Sales CRM

PROS

The broad business directory with numbers from decision-makers + the ease of use through the chrome extension.

CONS

Sometimes the emails are outdated and won't work (Maybe could integrate an email verifying tool)

Vendor Response

Hi Camilo, Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to our relevant teams to take action. We're committed to continuously improving our product and customer service and therefore really appreciate your valuable feedback. We'd love to get more information from you if there's anything else you'd like to add or want us to improve, could you please drop us an email at customerexperience@cognism.com to provide more details? Best regards, Emma

Replied December 2021

Rory

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great for research and working more efficiently

PROS

I like the different search filters that can be used and that you can save them to reuse later. It helps with narrowing down searches and working more efficiently.

CONS

Nothing really, I haven't used another tool like this before except sales navigator on LinkedIn, but this tool compliments sales nav.

Jaakko

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Great prospecting tool

PROS

Easy to build lists and find new companies and stakeholders to sell

CONS

Not timely information always and sometimes numbers are missing, but not their fault

Akash

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Great Data Tool

PROS

Ease of use, data generation and extraction into Salesforce. Makes prospecting relevant people and quick and easy. Extension is a game-changer.

CONS

Some data inaccuracies and industries not being specific enough for certain ICPs

Ben

Banking, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Simple and high value

Very Good! Great time saver. Wide database for lead generation, fast!

PROS

Easy to create a focused list of leads on export into CRM quickly

CONS

When exporting some leads can be lost if the CRM thinks they a duplicates

Declan

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great addition to tools daily

PROS

Cognism is very reliable in helping me use the most effective way to contact leads or generate new leads

CONS

There isn't anything worth noting as it has been a great tool for me

Yoav

Financial Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Just a great product

Very positive - easy to use and very helpful

PROS

The ability to gain DMs info is simply invaluable

CONS

Company turnover often incorrect, but not always crucial

Dan

Computer Software, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great sales tool

PROS

Export features is most valuable to me to be able to track data and contacts

CONS

Sometimes I feel the emails are just guesses at some times

Toby

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Best data capture tool I've used!

PROS

The interface is lightweight, and integrates well with Sales Navigator and Salesforce without making the experience buggy.

CONS

It would be better if you could capture data for every prospect - however, the reality is that this is impossible with any tool.

Vendor Response

Hi Toby, Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to our relevant teams to take action. We are very pleased to see you're having a good experience with us thus far and we'll continue to work hard to ensure that only gets better. Our Customer Success team remains at your disposal for any help you may need. Best regards, Emma

Replied August 2022

Scott

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

My #1 Tool for Prospecting

PROS

I use Cognism on a daily basis to quickly import prospects into our CRM and find the information to always be accurate. If ever there are any issues, the support team are always on hand to help solve the problem quickly.

CONS

On rare occasions, sometimes contact numbers are not always correct or outdated. However, it is easy to flag this and the team is on hand to solve it.

Showing 1 - 25 of 99 Reviews