Biller Genie vs Pixie

RATING:

4.8

(24)

Biller Genie has 24 reviews and a rating of 4.83 / 5 stars vs Pixie which has 32 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (24)
4.8 (32)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
April 19, 2023
February 24, 2023
Pros/Cons
  • Pros

  • Biller Genie automates so much of the process that after just a short time, cash is flowing much (MUCH!) better. The automatic reminders are getting noticed...and getting paid.
  • This user interface for this software is pretty fantastic.
  • Cons

  • The connection with QuickBooks will occasionally drop and you have to reconnect, but it only takes a minute to do so.
  • There is really nothing that I can think of that I don't like about Biller Genie.
Read all user reviews
  • Pros

  • Setting up jobs on the fly from emails is very useful and the email integration is wonderful, nothing gets lost if you keep track of it all. Setting up workflows helps to keep jobs in mind.
  • Setting up Pixie from the start was easy. Adding workflows and tasks is straightforward without having to go though any intensive training.
  • Cons

  • Keeping track of the emails is in itself hard work, Pixie helps to manage it but there is no getting away from them.
  • The lack of a true client portal and the inability to add internal notes to tasks/workflows and emails.
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos