---
title: "Firm360 Software Reviews, Demo & Pricing - 2026"
description: "Review of Firm360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/accounting-practice-management/firm360-profile/"
page_type: "product"
language: "en"
---

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Firm360

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Overview

[Reviews](https://www.softwareadvice.com/accounting/firm360-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/firm360-profile/alternatives/)

# Firm360 Review

From $49-$99/month 4 plans

Wondering if Firm360 is right for your organization?

Our Time Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Firm360

4.7

[(159)](https://www.softwareadvice.com/accounting/firm360-profile/reviews/)

Pricing

Starting at $49.00 per user per month

### About Firm360

Firm360 is the all-in-one platform built for accountants by accountants to eliminate the chaos of juggling disconnected tools and manual processes. We understand the work behind the workflow — so we’ve designed Firm360 to streamline every part of running an accounting firm.

From project management and client communication to time tracking, billing, e-signatures, reporting, and secure document sharing, everything is in one place.

Firms use Firm360 to save hours each week, improve team collaboration, and deliver a better client experience.

More than 3,000 accounting professionals trust Firm360 to operate with clarity, not complexity — supported by tailored onboarding, ongoing training, and a responsive team that’s always ready to help.

Wondering if Firm360 is right for your organization?

Our Time Tracking Software selection experts can help you in 15 minutes or less.

## Firm360 User Interface

## Popular Firm360 Alternatives

Main Product

Firm360

4.7

[(159)](https://www.softwareadvice.com/accounting/firm360-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.64Value for money
-   4.76Customer support
-   4.51Functionality

Pricing

Starting at $49.00 per month

Get Price

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4.8

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Ratings Breakdown

-   4.77Ease of use
-   4.69Value for money
-   4.59Customer support
-   4.59Functionality

Pricing

Starting at $4.99 per month

Get Price

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4.6

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Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

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Ratings Breakdown

-   4.79Ease of use
-   4.74Value for money
-   4.69Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

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4.6

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Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

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4.4

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Ratings Breakdown

-   4.08Ease of use
-   4.28Value for money
-   4.20Customer support
-   4.44Functionality

Pricing

Starting at $7.91 per month

Get Price

## Firm360 Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per user, per month

Plan includes:

-   Client Management
-   Document Management
-   Secure Client Portal
-   Time Tracking and Billing
-   Basic Reporting
-   Collect Payments
-   Standard email support
-   Video based training

Standard

$79.00

per month

Plan includes:

-   Project Management
-   Automated A/R Collections
-   Advanced Reporting
-   Custom Fields
-   Integrations
-   Training and onboarding

Premium

$99.00

per month

Plan includes:

-   E-signature licenses
-   Integrations with Zapier and Open API
-   Premium training and onboarding
-   Dedicated Customer Success Manager
-   Premium email and phone support

Custom

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Firm360 Features

-   Popular features found in Time Tracking
    
    Activity Tracking
    
    Alerts/Notifications
    
    Automatic Time Capture
    
    Billable & Non-Billable Hours
    
    Clock In/Out
    
    Employee Database
    
    Employee Scheduling
    
    Overtime Calculation
    
    Project Time Tracking
    
    Real-Time Updates
    
    Task Management
    
    Third-Party Integrations
    
-   More features of Firm360
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Approval Process Control
    
    Approval Workflow
    
    Assignment Management
    
    Audit Management
    
    Audit Trail
    
    Bank Reconciliation
    
    Billing & Invoicing
    
    Billing Portal
    
    Budget Management
    
    Business Process Automation
    
    Calendar Management
    
    Charting
    
    Client Management
    
    Client Portal
    
    Collaboration Tools
    
    Commenting/Notes
    
    Configurable Workflow
    
    Contact Database
    
    Credit Card Processing
    
    Customizable Branding
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Invoices
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Deadline Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Due Date Tracking
    
    Electronic Payments
    
    Employee Management
    
    Feedback Management
    
    File Management
    
    File Sharing
    
    File Transfer
    
    Financial Analysis
    
    For Accountants
    
    For CPA Firms
    
    Hourly Billing
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Invoice Processing
    
    @mentions
    
    Milestone Tracking
    
    Mobile Access
    
    Mobile Payments
    
    Multiple Billing Rates
    
    Multiple Projects
    
    Online Invoicing
    
    Online Payments
    
    Online Time Tracking
    
    Payment Processing
    
    Payroll Management
    
    Planning Tools
    
    Prioritization
    
    Productivity Analysis
    
    Progress Tracking
    
    Project Billing
    
    Project Management
    
    Project Planning
    
    Project Planning/Scheduling
    
    Project Templates
    
    Project Tracking
    
    Project Workflow
    
    QuickBooks Integration
    
    Real-Time Reporting
    
    Recurring/Subscription Billing
    
    Recurring Tasks
    
    Reminders
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting/Project Tracking
    
    Reporting & Statistics
    
    Resource Management
    
    Rules-Based Workflow
    
    Search/Filter
    
    Secure Data Storage
    
    Spreadsheet View
    
    SSL Security
    
    Staff Management
    
    Status Tracking
    
    Tagging
    
    Task Board View
    
    Task Editing
    
    Task Planning
    
    Task Progress Tracking
    
    Task Scheduling
    
    Task Tagging
    
    Time & Expense Tracking
    
    Timer
    
    Timesheet Management
    
    Time Tracking
    
    To-Do List
    
    Version Control
    
    Workflow Configuration
    
    Workflow Management
    

## Firm360 Integrations

RightSignature

Integration rated 4.8 from 12 reviews

QuickBooks Online

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

UltraTax CS

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

See all 11 integrations

## Firm360 User Reviews

Overall Rating

4.7

Ratings Breakdown

5

77%

4

18%

3

4%

2

0%

1

1%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.5

CA

Christine A.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Firm360-Amazing Software

5

Overall it is a great product that is continually improving. I love how it's made for accounting firms. The features really make that obvious.

Ratings Breakdown

5

Ease of use

5

Value for money

Previously 4

5

Customer support

5

Functionality

Previously 3

Pros:

Firm360 is a great way to make information accessible firm wide. Emails can be linked which allows other so see information if needed. You can create letter templates which allows you to mass send engagement letters. Can also manage workflow using projects and tasks. Many great features of this software!

Cons:

There are occasionally some glitches on the website, but the support staff is very quick to respond and fix issues. It doesn't handle email sync well when there are multiple emails tied to a client.

Read More

SR

Stephanie R.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Business Owner

4

I have found productivity increasing and billing to be easier once I got started with it.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

Project and client management in one platform

Cons:

Not being able to change the hours to reflect on the client invoice differently that what the actual amount of time was for the project that was charged. Having a better way to note projects in order of priority. Being able to tag a person whenever you can comment.

Reasons for choosing Firm360

Because it is set up and based more toward accountants

Read More

CM

Cynthia M.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Our Firm Review

1

Sometimes when we e-mail with questions, we hate that it has to be assigned a work ticket and then we get an e-mail back saying go to this link to get more information or try this when what we really want is for someone to pick the phone up and give us a call. We feel like there is not alot of customer service real time interaction.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

We like that we can see at a glance on our dashboard what work we have assigned to us as it comes in and the appropriate staff check in the projects.

Cons:

The staff who have to scan the docs to Firm360 under the clients' accounts would like to have the option of using Folders on the Documents Tab to help organize the docs better...similar to what we had with another software company. I don't like that I can't run a better time entered report to calculate payroll hours to be paid. The staff doesn't like that when we print a tax return from one software program it doesn't talk to Firm360 to scan the TR doc directly to the clients' folders...that we have to save to desktop then scan to Firm360.

Reasons for choosing Firm360

The sales staff made it sound like a breeze to use, and we are finding out this is not the case.

Reasons for switching to Firm360

Trying to save money but have found out that it is not saving us any time...in fact, it has made our admin time increase due to the fact that we are not familiar with FIrm360's capabilities so we are stumbling along and trying to figure it out for ourselves. We also feel like our training time should have been re-visited after using the product for three to four months, especially since we bought the product close to a tax season.

Vendor Response

Cindy - Wow! I am really sorry to hear that you feel this way. We want to make things right by you. 1) We have a toll free support phone number you can call any time. We will email you that info so you have it. 2) Some of your concerns can be accomplished, lets line up a call to review your processes and see if we can help you out 3) We are also reviewing your feedback for any enhancements we can add to the product, and will let you know as they are released. Thanks, Clay

Replied May 2022

Read More

KY

Kelly Y.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

All encompassing application

4

Overall the application is great and we're learning new ways to use it every day.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Very user-friendly! It holds everything our Firm needs to function smoothly and keep client data in one application vs. 3-4 different ones.

Cons:

I know it's important, but being automatically logged out after a certain time and re-signing in and waiting for the text code gets to be obnoxious throughout the day.

Reasons for choosing Firm360

Cost and reviews left by other users. It seemed to be a lot more user friendly than Canopy.

Reasons for switching to Firm360

We wanted a program that keeps everything in one location rather than use 3-4 different applications.

Read More

DM

Dawn M.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Learning Something New

4

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The support team was great to work with. They were always available. As I use the program more, I am finding it easy to navigate.

Cons:

I do not really have any at this time, I have been utilizing a different program for 20+ years, change is hard, but so far Firm360 has been great to work with.

Reasons for switching to Firm360

Wanted a better product for a reasonable price.

Read More

SM

Shauna M.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Very happy we made the change

5

Fantastic. I'm biased because I chose it, but we have been very happy overall. The UX is leaps and bounds above PracticeCS. We also previously used GoFileRoom, and the ability to search for docs by typing in a word actually works in Firm360, and we replaced NetClientCS. With Firm360, the documents are immediately and reliably delivered to a client when we want. Our tax return delivery process is also much more streamlined.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The impetus for change was portal functionality. Clients have responded positively. We got document management in the bargain, much easier billing processes that result in getting paid sooner, better task management. Customer support is top notch! They care, are responsive and are continually improving their product based on feedback. The comparison leaves Thomson Reuters far behind in the dust.

Cons:

The setup of a new system is never fun, but they did offer us a lot of support in getting everything up and running. The cost for set up I listed is what we paid a third party to get our old data moved into the new system. We don't have all of the reports we were used to and have missed some of those, but we can easily export to Excel and manipulate the data to our heart's content. That was inexplicably difficult in Practice CS because it required a lot of data cleanup first. Would also be nice to be able to add "upload only" access for some users who need to upload bookkeeping or payroll info to us, but be restricted from other access.

Reasons for choosing Firm360

Billing features, support, and overall value for the amount paid. Allowed us to consolidate applications

Reasons for switching to Firm360

Mostly because we could no longer tolerate our old system. Client portals in NetClientCS were unreliable and hard for clients to use. PracticeCS was robust in features, but hard to use and difficult to learn because TR likes to paywall all their training. Support was spotty and often had long wait times and they charged us. Firm360 doesn't send us bills for support. I had the feeling that Firm360 would treat us right, and that has been the case without fail.

Read More

KG

Kelli G.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Firm360 is an asset

5

Organization and collaboration are a big win with Firm360. As business moves toward paperless, this platform assists with teamwork and client satisfaction in an increasingly digital age.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Firm360 makes so many tasks more organized and efficient than software I've used. Project collaboration across a team is easier than ever. Document management is streamlined. The client portal eliminates the need to pass paperwork or clutter up email inboxes. Time tracking is simple.

Cons:

Getting clients set up to access the client portal has had a few stumbles

Vendor Response

Kelli, thank you for being a Firm360 customer and for sharing your experience! It’s great to hear that the platform has helped your firm stay organized, simplify time tracking, and collaborate more easily as you move toward a paperless workflow. We understand that getting clients started in the portal can sometimes take a little extra effort, and we’re continually working to make that setup as seamless as possible. If you’d like to share more on your experience, our team is always available at support@myfirm360.com

Replied September 2025

Read More

DB

Denise B.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Highly Recommend Firm 360

5

I have enjoyed learning the software and the normal frustrations when you are learning new software have been very minimal.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of learning and use. I am a new user to this software and have found it very easy to use.

Cons:

As a new user to the software, I have not found anything. I have been amazed at the capabilities and various uses for the software.

Vendor Response

Thanks for being a Firm360 customer, Denise! We’re so glad to hear that your learning curve has been smooth and that you’ve found the software both easy to use and powerful. It’s wonderful to know it’s been a positive experience from the start. If you ever have ideas as you continue exploring, we’d love to hear them!

Replied September 2025

Read More

SB

Shayla B.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Powerful software package

5

Ratings Breakdown

4

Ease of use

5

Customer support

5

Functionality

Pros:

Overall power of the software package to manage firm clients, including keeping time, invoicing, document storage, securely sending messages and documents back and forth between clients and accountants

Cons:

It's not as visually organized as I'd prefer

Vendor Response

Thanks for sharing your review, Shayla! We’re so glad to hear that Firm360’s all-in-one tools for time, invoicing, document storage, and secure client communication have been so powerful for your work. We appreciate your note on visuals. Our team is always looking for ways to make the experience more streamlined. If you have more suggestions, we’d love to hear from you at support@myfirm360.com

Replied September 2025

Read More

JA

Jodi A.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

It's a whole new world!

5

Overall the product was exactly what we needed to organize our practice. Timekeeping and reporting functions are easy to use and Dashboard is a great way to track your "To do" list.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love the ease of use and customer support.

Cons:

Although there is a way to have emails automatically get linked to clients there is not a way to easily create projects from the email.

Read More

Showing 1 - 10 of 159 Reviews

[See All Reviews](https://www.softwareadvice.com/accounting/firm360-profile/reviews/)

## Firm360 Popular Comparisons

[Clockify vs Firm360](https://www.softwareadvice.com/hr/clockify-profile/vs/firm360/)

[Compare All Alternatives](https://www.softwareadvice.com/accounting/firm360-profile/alternatives/)

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