AdvancedMD Billing Services vs Blackbaud Financial Edge NXT

RATING:

4.1

(84)

AdvancedMD Billing Services has 84 reviews and a rating of 4.1 / 5 stars vs Blackbaud Financial Edge NXT which has 166 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (84)
4.2 (166)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 6, 2024
March 12, 2024
Pros/Cons
  • Pros

  • The tutorial software is educational and helpful.
  • AdvancedMD came out on the top due to the ability to customize documents for the chart and also text documents.
  • Cons

  • The dashboard was a bit difficult to navigate at first, but now I have the hang of it.
  • Some of the errors the claim checker finds do not seem tailored to ophthalmology (my field). Not a very intuitive interface and lots of features are hard to find.
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  • Pros

  • The software is user friendly and super robust allowing non-profits ways to streamline accounting and keep the data integrity.
  • Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein).
  • Cons

  • Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
  • Unless you have a tech department willing to invest time into the api it is hard to do your own in depth analytics out of the box or connect the software to other systems.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos