All Autodeals Reviews

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Robert

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Dealer management at its best!!

Everything we need it to be from start to finish from inventory management, accounting and bookkeeping, to ease of desking deals and delivering customers.

PROS

All in one management and integration.

CONS

I don’t have any cons. The system works the way a total software system should.

Reasons for switching to Autodeals

Accounting module and inventory management was by far superior.

Vendor Response

Thank you Robert for your review! We appreciate your business and your hard work for your customers.

Replied May 2022

Monica

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Autodeals

PROS

We primarily use the Deals, Vehicles and Accounting sections. These sections are user friendly and straightforward. We are able to capture the information needed for the day to day business to run smoothly. The information is easily found and the layout is easy to understand. The connection to various DMV forms makes creating appropriate paperwork very simple. I greatly appreciate the responsiveness of the Autodeals team. They have been a tremendous help anytime I have had questions, needed a form added or needed help pulling specific data. The customer service is excellent.

CONS

One con is the lack of filtering/querying functionality. I would like to pull reports & data based on various criteria. It's impossible for the programmers to consider all the ways this data should be presented, so the users should have the ability to pull their own reports rather than solely relying on canned reports. The ability to more easily make changes to certain pieces of info - mainly the price. We have multiples of the same type unit. Right now, prices are changing. The ability to change prices on multiple items without having to enter into each one would be a huge timesaver and ensure greater accuracy.

Cindy

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

American Sales & Leasing, Inc.

We moved from a strictly accounting program (QuickBooks). We exported all of our files to excel spreadsheets and the developers were able to import the files into AutoDeals. There was a learning curve, as with getting accustomed to any new software, but the developers were alway willing to listen and help in a timely manner,

PROS

We're a Wholesale Car Dealer. This software is geared toward the Retail Dealer that deals with Retail Sales, Parts and Service, etc. It has a lot more moving parts than we need but with the help of the Developers, we've been able to fine tune it to our needs.

CONS

The accounting is not as black and white as I was used to with QuickBooks. But the end result is quicker reconciliation at the end of the month.

Reason for choosing Autodeals

We took advantage of a few free trials and learned that the programs were not modifiable at all and did not fit our requirements 'as is'.

Reasons for switching to Autodeals

QuickBooks was basically the accounting for us. Although the version that we use did have an Advanced Inventory feature, it would not facilitate Vehicles as the inventory, which all have a unique serial number, not like boxes and boxes of the same item with the same 'identification' number.

Vendor Response

Thank you for your review. Appreciate your business.

Replied May 2022

Greg

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

One Stop Shop Software for the Automotive and/or Finance Industry

Great software, would highly recommend it to anyone in the retail business. It was built with the auto industry as the primary focus but from what I've seen, it could be used in any business that sells to clients, including B2B. It can be used in any financial institution that does loans, whether or not it's auto loans or personal loans, this will make life easier.

PROS

The best thing about Autodeals is its all-in-one capabilities. It's a CRM, a tool for spinning & penciling deals, remote contracting, messaging, service dept., inventory management, and even eliminates the need for accounting software because it has an option for that as well. Really, no matter if you're in sales, finance, accounting, service, or collections, this software is second to none. Autodeals can eliminate 3 or 4 other monthly subscriptions and streamline all processes easily.

CONS

I haven't found anything negative at this point and have been using for several years.

Reasons for switching to Autodeals

Again, the all-in-one functionality as well as ease of use, and super responsive interface. The support is also amazing.

Vendor Response

Thank you for your review. We appreciate you, and are excited how it has helped your business!

Replied May 2022

Donnie

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Panthers AutoSource, LLC

Excellent in operation and Problem solving even when calling the home office for questions and/or concerns.

PROS

The Ease of operation is what satisfies the Management Team.

CONS

Not able to integrate with Dealertrack or RouteOne!

Reason for choosing Autodeals

Ease of operation and cost.

Reasons for switching to Autodeals

the ease and cost for the products received.

Vendor Response

Thank you for your review Donnie! We appreciate your input. Dealertrack, Route1, Appone and CUDL integration will be available for general release by 7/1/22. It is currently successfully working in TEST and will need to go through final user acceptance testing!

Replied May 2022

Randy

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Auto Deals Software

Very Good

PROS

Software is very easy to use and for new employees learning a new software it makes it better for the company when training.

CONS

As a every day user we have no complaints

Reason for choosing Autodeals

Just seemed to be the right fit for our company

Reasons for switching to Autodeals

Easy navigation and very user friendly

Vendor Response

Thank you Randy for the review. We appreciate your business, and appreciate your insight.

Replied June 2022

Betsy

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Fantastic Automotive Software

PROS

Probably not the answer one would expect but customer service is what I liked most about this software. This is a very comprehensive program but it does no good for an old lady that is only moderately tech savvy. [SENSITIVE CONTENT] has always been amazing at talking me through problems and make changes to improve the software when needed.

CONS

Difficult to say because anything that is a problem is fixed right away

Reasons for switching to Autodeals

Dealerplate was not as comprehensive a program as Autodeals and customer service was becoming lesss responsive.

Vendor Response

Thank you for your review. We appreciate your thoughts and welcome your input and direction.

Replied May 2022

James

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Best Software, Great Value, Run Entire Operation With This Program!!!

Exceptional!! The BEST software on the market!

PROS

Autodeals literally replaced at least 4 service providers that I was paying a monthly fee to. This software is the total package. My business can be managed and operated with one program, AUTODEALS! It's secure, super fast, and I can access on literally any device.

CONS

The only thing that I don't like is the fact that I didn't start using it sooner!!!

Crystal

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Review of Autodeals

PROS

It was mostly user friendly and internet based

CONS

reports are not user friendly readable in my opinon

Reasons for switching to Autodeals

Needed accounting ability

Vendor Response

Thank you for your review. We appreciate your business. We will increase our focus on the analytics and will improve this for you.

Replied May 2022

Paschal

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

AutoDeals is very user friendly

Can complete many different tasks in one program and user friendly

PROS

User friendly and can perform many different things all from this one program

CONS

Our leads from our website are not showing up and integrating as they should.

Reason for choosing Autodeals

User friendly

Vendor Response

Thank you for your review. We will open a ticket and investigate the matter quickly.

Replied May 2022

Ken

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Car Sales and Customer Care 101

I am very very impressed with this robust system for my company and my bottom line.

PROS

You get the whole spectrum of products used from email to texting to website leads all funneling into one place so you can make your sales team more efficient at closing deals and managing information with the document storage with less clicking ever. Everything is in one spot. Before I was using about 6 different programs and now I use Auto Deals. I love it.......

CONS

None to speak of at the moment we are happy with our transition.

Reason for choosing Autodeals

All in one a lot less clicking to do here with Auto Deals.

Reasons for switching to Autodeals

All products used in one place for better management and ease of use.

Jay

Automotive, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Second to none, absolute best value for the price point!

From the beginning it has been a very big part of our growth as a business. Customer service has been the greatest value by far. Absolutely recommend giving them a try.

PROS

Autodeals is crucial to the success of our family owned dealership. We can't imagine how much more difficult it would be without having them as part of our team. Thank you Autodeals for everything you do!

CONS

I'ver yet to find something we dislike. Occasionally we have suggestions and they work with us to improve the software to make the experience better for everyone.

Reason for choosing Autodeals

Price point and the immediate attention to our needs. Customer service had us hooked since day one.

Showing 1 - 12 of 12 Reviews