All AutoEntry Reviews
1-25 of 204 Reviews
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Elena
11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed March 2022
Great programm
Daniel
Verified reviewer
Accounting, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Convenient, accurate and time saving
We have been using Auto Entry as a firm for a couple of months and we’re really impressed at how much time it can save, level of accuracy and convenience. As a medium sized accountancy firm we are always looking at options to save labour hours inputting data and so far it is a good inexpensive solution. Purchase invoices are easy to process, we mostly upload all the invoices we want to process as one PDF and leave Auto Entry to process them, but there are options to process multi-page PDFs and more detailed breakdown. It will read the Date, Supplier name, and amounts, net of VAT and gross including it. When Auto Entry and QuickBooks are linked up, all the Suppliers, Customers and the Chart of Accounts are linked, to the supplier account and relevant nominal can be selected from a drop down, which Auto Entry remembers going forward. You can ‘’Approve’’ invoices that are ready to import and sync up with QuickBooks. Sales work very similar to Purchases. Bank statements are processed quickly and are usually accurate, saving us many hours that our staff would have to spend manually summarising. The files at the end can then be either downloaded as an excel file or imported into QuickBooks. In terms of chargeable time it is inexpensive, freeing up time to work on other tasks. When we first tried out Auto Entry, there is a chat box and the bottom right that lets you know what advisors are active at that time. They were very helpful at the start when navigating it. - On behalf of Jerroms
CONSOccasionally a figure may be incorrect when converting bank statements, however this is very rare. Sometimes a duplicate items on an invoice may occur when processing purchase or sales invoices, Again quite rare.
Joyce
Accounting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Given my team some time back in the day.
This has saved us hours of data entry and irradiated typos when entering bank statements and invoices.
PROSThe ease in which bank statements can be converted in to a Excel spreadsheet or downloaded in to the accounting software
CONSIt would be good if departments could be allocated for Sage Accounting
Reason for choosing AutoEntry
The connection with Sage and the simplicity of the programme makes it a joy to use.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed December 2021
Same service issues every month please address the issues and guarantee stability with your software
when I first made the decision to use Autoentry it seemed to be effortless and started helping with Carbon footprint and reducing the need to keep paper records, which is where we all want to be and still conforms with HMRC record keeping guidelines. Over 2021 and more so the last 6 months continuous issued with publishing between Xero and Autoentry, and Xero is my preferred choice software. I have questioned since they were brought out by Sage the service would improve however the service levels and functionality and stability are getting worse month by month.
PROSEasy to set up and an efficient way to keep digital records and very useful having a copy of Invoice attached to the transaction. Very smart way if ever having to go back on an Invoice for a query of useful data
CONSOver the last few months Autoentry and Xero do not sync and publish. For customers delivering paperwork last minute results in fines from HMRC for late Vat filing. Having to keep unsyncing deleting the app and re setting up. Month after month this is now becoming an issue and not helping cut down on processing time. Raise the same issues to autoentry every month and they may tweak the settings but these are not a long term fix. I only use Xero as the integrated supplier and over 2021 this is happening on a regular basis. I have become so familiar with the process to disconnect and reconnect for a short term solution.
Ceejay
Retail, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Good at Posting into Sage 50 Accounts
even when we have to manually put the order number in before we publish, it is still saving time.
PROSAutoEntry attaches the invoice in to Sage. the chat is very responsive and friendly.
CONSIt does not automate if you need your order number in Sage. It is a lot more expensive than the competitor.
Reason for choosing AutoEntry
More automated and attached the invoice in to Sage
Varun
Food & Beverages, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
best software, I would say try it , once.
I am glad to use it, save lot time .
PROSsome future not there , like undo invoice, soon you chat with help team, they sort it straight away. I won't say any pros
CONSexpensive , worth to buy. it will better if 9 pounds 200 Invoice
Reason for choosing AutoEntry
free trail and I am using sage, and integration with it, I have seen bad review on trust pilot, I just try see if they improve now, review was 2 year ago, uk fuel should be integration to sage or auto entry , like hubdoc does. need more improvement , but doing well so far
Gabriel
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Automation of data entry
It was good but it's not perfect enough as it has some lags
PROSSimple to use and is fast to us, any person with little accounting skills can still use it
CONSThe only con, on my part is for you to use the product you have to pay, I wish that sometimes it should be free
Thomas
Accounting, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Autoentry
The ease of uploading bank statements for data extraction
CONSThe inability to purchase credits in bulk
Zakee
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Good start- needs polishing up
Pretty easy to use after you get the hang of it. Not badly priced compared to similar software. Excellent customer support.
CONSProcessing time is a bit long sometimes as long as 24 hours. Uploads purchase invoice doesn't allow to export to excel. Very difficult finding the statement as doesnt sort them properly.
Mark
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2017
Good way to filter Bank and CC Statements
Bank Balance reconciled to Excel and analysis can be filtered for quick work. Havent used the invoice checker yet but i know a lot do
CONSA little slow with the having to wait for upload. A little expansive at 60c per bank page! keep running out of credit and have to add!
Stephan
Verified reviewer
Accounting, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Excellent expense capturing ssytem
Quick and efficient data capturing.
PROSThe ease of use. Just take out your phone, open the app, take a photo and submit. Then the invoice is on the system ready to be approved and to be imported into the accounting system.
CONSSometimes the synchronizing with the accounting system is not working and had to be reset.
Karen
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Brilliant
Have been using Autoentry for about six years and now work much more accurately and efficiently. Find it very easy to use and the support is always very good when issues arise. Took on additional clients as a result of the time savings gained
PROSEasy to use and teach clients Integrates smoothly with the other I use
CONSHas most desired features Easy to use Doesnt always integrate well with Sage desktop
Reason for choosing AutoEntry
Price did what I needed at the time
Chris
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
AutoEntry for Supplier Invoices Input
There are some behaviours you need to learn to get the best out of it but generally few issues. Very intuitive and love the fact that company adopts a consistent approach i.e. if it works why mess with it and upset happy users.
PROSEasy to use and multi platform via internet Browser. Very good on Apple iPad, Mac and Windows 10
CONSWould recommend that the document rejection process is improved as it is difficult to quickly check what went wrong or to say download all rejected documents for re review
Reason for choosing AutoEntry
Works well particularly with all Sage products, QuickBooks and Xero
Tori
Civil Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
[SENSITIVE CONTENT HIDDEN] - Excellent advisor
[SENSITIVE CONTENT HIDDEN] is always on hand to help with any issues I have within minutes of asking for help. Nothing is too much trouble and she ensures all queries are sorted efficiently.
PROSIt is very easy to use and saves alot of data entry time.
CONSworking remotely isnt always as smooth as I would have hoped.
David
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Good Product / Saves Time
Overall happy with product, we are a small business and it definitely saves time ...
PROSEase of use and deployment are definitely the best features. It saves me a lot of time and attaches a copy image of every invoice to the accounts package. I currently use Sage and the integration has been pretty faultless. Even when you do bump into an issue (which I have had a couple) the team are quick and helpful to get it sorted.
CONSIt can sometimes struggle with 1's and I's on invoice numbers which can be problematic, other quirks can be having to constantly force an accounts package sync update when you have changed something in your accounting software, this would be best done at every sign in ?
Marie
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Auto Entry
I like that my clients can upload all their receipts and invoices. Very little paper and storage of files. I also find that my clients do not lose receipts as often.
CONSWhen I send the link to a client to download the app and sign in there seems to some difficulty in getting them signed up. It seems like my client ends up having to sign off then back on and reset pin number.
Reason for choosing AutoEntry
I chose auto entry because I use Sage desktop and this is the only product that is compatible to sage.
Liz
Accounting, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Customer Support
I am able to remotely work as all invoices are able to be loaded for me to see.
PROSI find that the Customer Support for Auto Entry is amazing. Whatever time of day or evening there is always someone to answer and deal with my problem. The invoices are easy to locate, see and print or email if necessary.
CONSI have worked with Receipt Bank and whilst there are some features of their product that work better with Xero Auto Entry is the product that works best with sage. It would be helpful if Auto Entry could incorporate some of these features ie a n easier way of allocating the bank account that has paid an invoice. This would make the various bank accounts easier to reconcile.
Reasons for switching to AutoEntry
We were working with Xero and Receipt Bank but found that we needed to go back to Sage to handle the sales ledger of 5500 customers. Sage is a far more stable and consistant product to deal with this client base.
Natalie
Publishing, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed October 2021
Does NOT save time
Not happy, don't get involved until the software gets integrated and belongs to Sage. No value for money because it DOES NOT SAVE TIME. Really disappointed.
PROSDuring the first 3 months (free) of usage, everything was great! The files uploaded were processed in less than 30 minutes allowing to map them for entry into the software in close to no time. The feed to the accounting software worked very well, invoices were almost instantly published to my ledgers. I was so pleased that I refused to take on any different type of fast data entry software.
CONSA year on, there's ALWAYS a problem whenever I process the invoices. The time it takes from upload to mapping is more than 2 hours! The invoices almost never get posted straight to ledger as there's always upload issue, connection or sync problem. Always something. I've not had a smooth day at the office with AutoEntry ever since my free trial ended. Instead of saving time, it takes me extra day to process the invoices. I'd do it manually in under an hour... So why bother. Rubbish.
David
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Part of a rane of tools to remove the routine tasks
I really like the way clients can email supplier invoices to a separate address, then I get a notification and after quick review they are posted direct to accounting software (Sage in my case but works with most. I first used the product when it was a bank reconciliation tools but it has developed so much now and has helped me save time which I can better use on other activities to benefit my clients.
CONSSetting up a new client is not intuitive, a wizard based system may be better to ensure no steps are missed.
Shirley
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2017
Really usefull app that works for many of my client's businesses
East to send documents - works brilliantly with Xero. Easy for clients and their staff and for me and other bookkeepers in the practice to all use.
CONSThe webchat feature for assistance is not great and there isn't a direct "contact support" button which would make contacting support really easy.
David
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
AutoEntry
Very easy to set up and use. The turnaround time for processing is superb and we have used it for many months and we intend to expand our usage and recommend to our clients. It saves time and money and I am happy to recommend this product to everyone.
CONSSome time is not very easy to identify uploaded files. This is a minor problem though. I do not have any other specific cons to the product.
Chloe
Financial Services, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2023
Bad
Rubbish.
PROSNothing, it's rubbish. I have detailed why in my "cons" answer.
CONSEverything. It is SO slow, it doesn't have the option to code to "projects" for Sage One and when I asked the team if they had that option they just said "no" and haven't added that feature. There is a software that isn't part of Sage which you can link to Sage which has this feature so why can't the people who actually made Sage and Autoentry have this option?? Doesn't make sense and seems kind of lazy to me.
Nicholas
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
A great time saver that is simple to use and cuts down on paper usage / wastage.
What I love most about Auto-entry is that it saves a great deal of time, has improved input accuracy and reduces the need to print off invoices as it saves a copy to Xero (Excellent feature).
CONSStruggles a bit with long itemised bills / invoices - In particular phone bills. This is mitigated by the excellent support I receive from the AutoEntry staff.
Amit
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Dependable product
E-mail forwarding of invoices makes it easy to operate this on the go. Also, the fact that it remembers what you previously categorised a similar invoice as, saves time over the long term.
CONSThe expenses feature is slightly convoluted. Still haven't been able to fully understand that.
James
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2017
Game changing product but very slow response to customer queries
1) All round ease of use and beautiful UI 2) The fact a scan of documents is stored for quick access
CONS1) Customer service is extremely slow, response times to the web chat are sometimes days or weeks 2) Integration to Sage 50 seems to have some intermittant drops requiring reintegration