All Banyon Fund Accounting Reviews
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Debbie
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Clerks review
Initial set up was pretty much left me doing it. There was very little help from Banyon. Also, the initial training was terrible. Had to teach myself which caused stress and errors.
PROSCorrecting posting errors are very easy to fix.
CONSNot being able to correct a posting error if a wrong fund is chosen.
Reason for choosing Banyon Fund Accounting
Cost and I was not able to commit to their 9 day mandatory training.
Reasons for switching to Banyon Fund Accounting
Our auditor wanted us to get a regular fund accounting product
Aerial
Government Administration, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2024
Fund Accounting gets the job done
Overall, Banyon gets the job done for the price. It has its quirks, but it sounds like other similar software's have the same quirks. Customer service can either be outstanding or unhelpful depending on who answers the phone.
PROSOut of all of the Banyon programs I utilize, I feel like fund Accounting is the most functional, and stores the most valuable information. I like that all Banyon programs integrate fairly seamlessly.
CONSWe least like the execution errors and weird glitches, the untimely posting, and the inability for many people to utilize the same program at the same time. My least favorite function of fund accounting is the Project codes, as the information falls off after 3 years, which defeats the point of tracking a long project.
Barb
Government Administration, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2024
Banyon Accounting questionaire
I called Banyon as I had issues closing out the 2022 calendar year. The person who answered the call could not help me, and told me I would have to figure out my mistakes on my own.
PROSI can print checks, and balance to my Excel spreadsheet.
CONSCustomer support, and extremely hard to correct accounting errors.
Reason for choosing Banyon Fund Accounting
We already were using the Banyon utility billing
Reasons for switching to Banyon Fund Accounting
Have the Banyon utility billing, wanted to be consistent
Vendor Response
Barb, thank you for your review. I am sorry that you had a negative experience in late 2022 when closing your accounting year. Should you have a need for more attentive support on your Fund Accounting software please call me directly at (800) 229-1130. Regards, Jeff Christensen, President
Replied March 2024
Anne
Government Administration, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
City of Canton Banyon Fund Accounting
Easy of use and wonderful customer support
CONSsometimes not being able to find the correct report needed
Reasons for switching to Banyon Fund Accounting
able to track changes better and not manipulate funds
Roberta
Government Administration, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2024
Auidtor review
Numerous reports that I can provide to my council for review.
CONSThere is not any training offered at any of our conferences from Banyon. Having additional training on Fund accounting would be and is crucial to this position. Having more knowledge to explain certain documents and functions to my council would be beneficial. Training numerous auditors, deputy auditors and council all at once would be more cost effective for everyone. Having a one on one session at a conference would be great.
Reason for choosing Banyon Fund Accounting
Unknown this was already implemented when I started with the City.
Natalie
Government Relations, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Thank you - I love the support
It is fine. The best is having Peggy to be support! Your support team is great. All of them are wonderful, and it is greatly appreciated.
PROSFairly easy to use, I like the reports and they are helpful for each department.
CONSchanging mistakes is hard - Many times I have to call for help. especially the things we only do once a year.
Sommer
Government Administration, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Fund Accounting
I really like fund accounting, I have found lots of reports that I use all the time. The customer service is excellent! I never worry about calling and asking questions, they are always more than willing to help.
PROSI found Fund Accounting user friendly. I am able to search through it and find lots of reports and features that are very helpful. It is fairly easy to correct mistakes.
CONSIt seemed overwhelming at first, but the customer service is so good that I never worry that I won't be able to do something or fix a mistake.
Carol
Government Administration, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Pickstown Review
That there are reports to track fund dollars.
CONSWould like to be able to modify the set up, some of the items previously entered could be cleaned up.
Melissa
Government Administration, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Banyon Fund Accouting
Ease of transferring between modules helps
CONSCan't look up something by the dollar amount
Melissa
Government Administration, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
New to Fun Accounting
Because I am new to accounting and I have picked up on this program pretty fast, I am grateful to the logical progression as I work through the procedures.
CONSI have nothing to compare to so it's all good to me!
Meredith
Libraries, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed June 2023
Review of Banyon Fund Accounting
Banyon Fund accounting was sufficient for us for a period of time. As we grew, we had needs to be able to outsource payroll, and access information from the cloud. Banyon was not able to provide us with solutions to these issues, so we switched to a new company. Training our employees was difficult as there was not online training offered by the company. Employees needed to be trained in house or with a manual provided by Banyon. For a small company who is looking for a locally installed software Banyon would be an affordable solution.
PROSBanyon is affordable. It is a product that worked for us for a few years. It can be used to track multple funds, bank accounts, and locations. As an organization with 7 locations it kept track of individual location budgets/ financials, within the budget and financials of the entire organization. As a local government and a non profit, we are required to use an encumbrance system. Banyon's purchase order processing, works well. It is easy to see what has been spent off an encumbrance, The process is easy to understand. Banyon does a good job of making it clear on a check how a disbursement was coded. Purchase order reports show clearly what is encumbered within an account and can easily be cancelled or closed when needed. The ability to create lot / blanket purchase orders for dollar amounts works well.
CONSThe restrictions of a locally installed software did not work well for us. With having multiple locations the updates had to be done locally and that meant travel time for our IT. Not being able to access information from outside of the office on several occasions make things more difficult. Reporting with Banyon is difficult as you are able to create a custom report but fields you may need to add may not be included in the report category, which leads to having to hand edit multiple reports in excel to create the needed report.
Reason for choosing Banyon Fund Accounting
Affordability and ability to track encumbrances
Reasons for switching to Banyon Fund Accounting
Affordability, Change in Finance Staff
Debra
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Banyon Fund Accounting Review
My overall experience with Banyon Fund Accounting has been positive.
PROSI have used Banyon Fund Accounting for many years and find it easy to use and find what I need. I can usually get any technical questions answered right away or within an hour.
CONSBanyon runs on Access. I sometimes have troubles with access and then the software closes or goes to a back up or just has to sit and think for a bit.