All Church Windows Reviews

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Eric

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2021

Excellent Membership module

User Profile

Lisa

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Church Windows is awesome!

Church windows meets all the software needs of my church including membership tracking, donations, accounting, and payroll!

PROS

Ease of use for both employees and volunteers, seamless integration of modules, knowledgeable and friendly support techs, training options

CONS

I love everything about this software! There really are no cons in my opinion.

Vendor Response

Lisa, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied May 2019

Sean

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

Church Windows is a pretty good Church Management software, plain and simple.

As a younger individual who is able to use all of the tech that this program offers, most churches are not up to speed. let a lone up to the gathering point of contributions needed for the cost.

PROS

Church Windows can help you track your membership, donations, accounting, and schedules. Highly supported and the team is available to help with anything you need.

CONS

Sometimes too much of a good thing can be bad. While all the features offered by Church Windows are magnificent, many churches will never need even half of the potential this offers. When you see the price tag that may become clear.

Reason for choosing Church Windows

Church windows seemed to be what we needed and for what its worth, it did what we needed but in the long run was too much for our congregations.

James

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2023

Time to move on from Church Windows

Church Windows has not kept up with technological needs of churches. There are superior CMS databases.

PROS

Church Windows makes it easy to capture information about church members and visitors. I appreciate the integration between the different modules.

CONS

There was a time when this was cutting edge software. Church Windows has relied on being the dominant force in the market, and as a result hasn't made improvements that more recent church database systems have. We have recently transitioned away from Church Windows because of this.

Kristy

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

You get A LOT for your money with this program!

I use the membership, donations, and accounting parts of Church Windows. It is a very thorough program with a lot of content, but if you take the time to learn how to use it well, it can really increase your productivity!

PROS

Our office originally switched to Church Windows because we wanted to be able to use one program for our membership and financial needs. Church Windows does this and a whole lot more! There is so much content to this program, that I am still discovering new things after years of using it! It was very daunting in the beginning, but I have found the Church Windows customer service to be invaluable. No matter how big of a mess I've ever thought I made, they are always able to walk me through it and get everything in its proper place with minimal effort. They are amazing!

CONS

Because there is SO much content, it can be quite difficult to master. I believe that the individual/s using this program should be someone who is able to teach themselves and learn by trial and error. Especially in the beginning. The program will do just about anything you want it to, but sometimes it can be difficult figuring out how to communicate it correctly.

Vendor Response

Kristy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied May 2019

User Profile

Jamie

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2018

Amazing Customer Service

Overall, Church Windows is a great software and I could never say enough about the wonderful customer service. I can easily track day to day transactions and report to our Vestry board on a monthly basis. As we all know, churches run on budgets so it is important to be as accurate as possible every month to make sure we stay within the budget. Church Windows has been instrumental in showing us where we need to make cuts and where we can afford to grow.

PROS

Customer Service is amazing. I never have to wait on hold and they call back fairly quickly with a knowledgeable rep. Everyone I have spoken to has been extremely helpful and kind.

CONS

Having used software like Quickbooks my entire career, I am used to Intuit's ease of use. Pulling up the check register and being able to click right to the transaction. Church Windows is great and I can find everything I need and print any kind of report I would need but it's not quite as user friendly as I would like. I also don't like that payroll is in a separate icon and not built into the other modules.

Vendor Response

Jamie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied January 2019

Brett

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2019

Good product. Great customer service.

PROS

Church Windows is easy to use and easy to learn. But the thing that sells me on the product is their customer service. It is exceptional. You call their number, give them your code, tell them your issue, and then an expert gives you a call back. No need to wait on hold for someone to answer...ever. Usually within 30 minutes they are calling you right back and able to help with your issue. There are a lot of different options out there, but Church Windows customer service has to be at the top and gives us reason to continue using this product.

CONS

We have an older version and don't necessarily plan on updating for the time being. With that said, the version we do have is outdated. It only runs on a PC, which that requires us to have Parallels and a Windows desktop. This is a headache for me as it takes over 35 gigs of space on my MacBook. That's basically my only complaint!

Vendor Response

Brett, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

Replied May 2019

Cheryl

Verified reviewer

Religious Institutions, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Membership Module

I did not have access to the other system at the church nor could I get access to it for some reason. I needed a system that I could use to do my job. A friend of mine had used Church Windows at another church and gave me the heads up. It has been a huge help.

PROS

This is the only module we have at this time. It has lots of features that allow me to customize reports and data that I need to help my co-workers out. It is very easy to use. The webinars are amazing and since they are recorded, you can go back and re-watch if you need a refresher. Everytime I have called in or emailed a question I get prompt and helpful feedback. They will even right down your request for the developers if what you are looking for is not possible at this time. Friendly and knowledgeable staff. Thanks for making my workday so much easier! I also like the ability to only purchase the modules you need. No wasting money.

CONS

The beginning was a bit rough. The migration of data was a bit rough. Some things did not migrate well. Since then all good. I started using Church Windows Membership in 2008.

Vendor Response

Cheryl, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

Replied May 2019

User Profile

Jerry

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed November 2018

Difficulty Converting to Church Windows

I would not recommend this system for someone who is not knowledgeable in terms of accounting systems. The biggest issue, in my mind, is the way the donation module has to tie into the accounting system. In other words the total donations for a week must be exactly what is deposited in the bank. This my be great from an audit perspective, but it makes for difficulty on a weekly basis. The support is excellent and the Church Windows staff patiently answer my questions.

PROS

I like the features of Church Windows but the fact that the donations and accounting are integrated make it difficult to utilize on a weekly basis.

CONS

We are currently using a spread sheet program to record donations and are using Money Counts for our accounting system. The membership and donations modules were fairly easy to implement but the accounting system is more difficult. We have spent two years implementing the accounting system and are not finished.

Vendor Response

Jerry, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied January 2019

Mary

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Best Church software

I pay bills, run payroll (optional module that transfers info to finances) keep contribution, run monthly, quarterly, etc. reports. Year end reports are a breeze, including W2's & 1099's. I keep membership info, including; email, mailing address, phone #'s, all membership status info. etc. I just can't imagine doing without it now that I use it.

PROS

It saves me time, work, and it's so easy to use. I enter the data, and it creates any reports I need.

CONS

I can't think of anything that I don't like or that I like least... it's all so productive.

Vendor Response

Mary, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied May 2019

Anonymous

2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Perfect for small to mid sized churches

Our team loves Church Windows. It's perfect for our church, and we haven't had any payday hiccups since we adopted the software. So that makes everyone happy!

PROS

I love the option of one time payments. Although we do pay monthly for certain services, it's so nice to know if we needed to cut back on the monthly options, we would still have a working product for running the church financials. The customer support is amazingly helpful.

CONS

No mac support. This is a little limiting since all of my design programs are running through my macbook.

Vendor Response

Thank you for taking the time to share your kind words. It is an easy process for your church to switch to Church Windows Web to use Church Windows on your Mac devices. As you already own the software, the only change is the cost of regular monthly hosting. Feel free to check the website or call 800.533.5227 and we can talk with you about the process. Thanks for choosing Church Windows Software. We appreciate you!

Replied May 2022

Stephanie

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Church Windows review

I recently spend about 3 months evaluating other church software programs for our church. We wanted something to reach a younger audience more quickly and something more integrated with a modern web-design. I read online, talked to people on the phone and evaluated lots of other Church-oriented software. None of them had all of the components that Church Windows had. Most did not have an integrated payroll and lots did not have integrated accounting. And ALL of them were a lot more money. For churches not willing or able to put tons of money into a software option, I believe Church Windows is the best. As I said before, there is a steep learning curve at first and lots of little quirks, but overall it does a great job of keeping all of the information that a church needs to keep in one place with easy access.

PROS

The best thing about Church Windows is that it is integrated and fairly inexpensive. You can get a donations module, payroll, accounting, membership AND scheduling with online access for a low monthly fee. AND for only a little more per year, get unlimited phone support. The support is amazing. Never have I called and not gotten an answer to any issue that I was having. The modules are all integrated and talk to each other so there is no double entry or having to make sure to remember to upload something. Payroll is great and always updated with latest forms. The accounting module is good and fairly easy to use, especially for people that may not have formal accounting training. I don't actually use the scheduling, so I cannot evaluate it. Membership and Donations are also integrated and fairly easy to use. You can send professional letters and print any donation letters that you might need.

CONS

Unfortunately, Church Windows is not always intuitive. There are tons of things that it can do and it can generate tons of data and reports, but you to know EXACTLY how to ask it for what you want. There is quite a steep learning curve to really get the most out of the program. The accounting software does use different terminology and reports than most professional accountants are used to. And the flexibility to create your own reports in Accounting is not there. This is fine for most people, but if you have a professional accountant on your staff or in your congregation, be prepared to explain some of the quirks of the system. Some of the issues are because the Accounting software has to completely integrate with the other modules and so there are limitations. I for the most part, think it is great. I has taken me about 3 years to really get comfortable using all of the modules and using them to generate the reports that I want and give me the information that I want quickly and easily. Church Windows is not really quite as modern and flashy as some of the other programs out there. It doesn't integrate with a website platform. It doesn't have the ability to produce more modern points of contact like texting, or online church directories, or some of the fresh-er and more tech integrated programs. BUT, it is a heck of a lot cheaper than those other programs AND it has good, solid, integrated payroll and accounting modules.

Vendor Response

Stephanie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

Replied May 2019

Wendy

Religious Institutions, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2018

Updates not the greatest

Customer Service has always been wonderful with quick response times. The problems I have recently had I just have not had the time to discuss with them as of yet. I am sure they would have something that might fix the data loss problem I am experiencing, but I am frustrated that I don't have the time to deal with this right now.

PROS

Everything links together Easy to enter information Customer Service is very good

CONS

The membership update takes 5 times longer to get the information I need while it "gathers" the information. The newest membership update created a problem with several families having one person whose information is lost and it is not allowing the information to be re-entered. It keeps coming up with an error message and I have no idea how many of the families this affected. It also will not allow me to delete the person affected to start them over from scratch. Reports are not easily gotten with some of the updates and often come up with errors and will not print - doesn't like the query requested. Cannot edit reports to only have certain columns for ALL report options. Many reports have to print microscopically to fit on one page horizontally - doesn't work well if printed on two or more pages for legibility. Many of these reports I do not need all of the columns, but have no option to omit the unnecessary columns. Cannot pull up a browse with multiple accounts at the same time for report purposes.

Vendor Response

Wendy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied January 2019

Joseph

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Good Program with Great Customer Support

We are a small, small town congregation. We use the program for all our membership and financial records of the church. In general we have had a positive experience with the Church Windows program and helpline.

PROS

The Customer support is one of the best selling points of this program - professional, helpful, patient, and prompt in their replies. In regards to the program it is great how the system for Members, Donations, and Accounting are woven together, there is the ability in detail to establish security settings, and the system creates a trail for every action. For Accounting the system is robust for Fund accounting and provides a number of reports with the click of a button. We are glad to see the most recent overhaul to the software that has made significant improvements to the program.

CONS

The online mobile version is cost prohibitive for a small and medium sized congregations limiting its value for less centralized congregations and use in the mission field. Though the report creation tool is powerful, it is complicated to the point of needing to relearn how to create new reports each time one is needed (a definite time sink limiting the ability to readily create new reports). At times search results are baffling in that they do not appear to generate the full data one had requested. The interface between the Donations Module and Membership Module has the ability to create duplicates of people in which an individual's information is spread over two profiles. Lastly we have never found a meaningful use for the Scheduler Module as it is a self-contained module that can't be utilized to automatically populate online calendars or sync with other devices.

Vendor Response

Joseph, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied January 2019

Mary Katherine

Religious Institutions, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Sufficient for our needs, but always room for small improvements

Church Windows is a good general record keeping software for a church. We don't use some of the features (like class attendance) but those features that we use have helped us.

PROS

I appreciate that this software helps us to keep track of our membership and visitors both, gives us a central repository for their details and helps us to track attendance trends. Where there are options to customize some of the fields that appear in the main panel for each individual person is helpful as I was able to reorder per our interests and remove from view fields that aren't important. That I could add more tags than just Member and Visitor has helped to keep a better distinction between former and inactive members as well as visitors who are 'friends of the church' (i.e. frequent attendees) versus our more occassional or one time visitors. We upgraded a few months ago to Version 21.18.1 - I like that the newer version has a more modern look and feel than the older version we had, and maneuvers around better.

CONS

-That the Comments field is 'buried' on another tab instead of being an option to include on the main tab/panel of individual's information -Address entry is more steps than should be necessary, and there's no way to label addresses, such as for members who only reside in the area part of the year but provide their off-season address to us as well. -Rather than having to hunt through tabs on an individual's record, could the interface go to more of a central screen that scrolls through fields so you don't have to switch between sections so much? -I wish there was a way in Attendance Entry to have either (or both): A. Member names bold face and visitor names not so that it is easier to pick out your members when your list of names is large B. a feature where you can temporarily hide other categories of people to make the list of names shorter. -I have had to learn the hard way through experience to enter any visitor info for a service before I do Attendance Entry because if you stop to add a name mid-way through inputting attendance, you have to close out and bring the attendance back up again to see the new name. Could this be fixed? -When you export reports to Excel, there are way too many tiny or semi-merged columns to be able to do a proper sort function without having to basically deconstruct the report before you can work with it. There should be an option for report export that is just raw data with minimal formatting that would make this easier to work with.

Vendor Response

Mary, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Replied January 2019

Bill

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE