What are Debitoor users saying about the software?
Read what people like you have said about using Debitoor software through verified user reviews
User Review Highlights
4.4
40 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"I like the fact that it's easy to create invoices and you can track whether the recipient has received them."
"Most complete accounting tool on the market for freelancers and very good Interface. Good invoicing funtionality & great app."
"I honestly do most of my work on my phone while I'm on the go, thanks to debitoor. The customer service is quick to reply and friendly."
"If you do the yearly tax declaration on your own, I sometimes find it hard to transfer the data."
"Debitoor sadly does not provide nearly enough features in the reporting departement."
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Showing 1 - 25 of 40 reviews

Fedra
Verified reviewer
Company size: 2-10 employees
Industry: Photography
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2019
It is an excellent software!!
I've a small photographic company that is emerging and I'm looking for the right tools to accompany it in its growth. Having an administrator of invoices, forms and budgets, expenses that also allows me to have a register of clients and products is something that would do well to my company, so I am evaluating the purchase of this service. I think it offers many benefits and at a good price.
Pros
The interface is intuitive and it's very friendly. It's easy to use, everything is very organized. Immediately after placing the country in which I reside, the exact amount of the tax charged in the country is placed. You can modify the templates of the emails that customers will receive with the invoice data. It allows to have a client registry, saves predetermined messages. It allows to take an expense management. . I can have a list of products The truth is that I like it a lot. I'm looking at the trial version and it's convincing me to have it in my business. The prices are quite accessible and from what I see you can easily climb if you have a small company like mine.
Cons
So far everything I've seen and tried from the software I really like, including the price since it's very accessible.
Manuel
Company size: 1 employee
Industry: Photography
Time used: More than 2 years
Review Source: Capterra
July 2019
One of the most important tools for every company
It's really fast, easy to use and since I am using it, I really like to write invoices. Before I did code my own system to create pdf invoices automatically, then I used word-files and an excel sheet to write down anything I need for the month, but I really hated doing it because it was so much work and it took me so much time. The most awesome feature I love about Debitoor is the option to import my business account so that I can go through it and use the incoming and outgoing payments as a todo list.
Pros
At first I found it very hard to get started with invoices and all that stuff that comes with starting your own company. I tested a lot of different softwares and I decided to go with Debitoor because it was the most easiest tool to use and I love that everything works out so quickly with just a few clicks, because I really want to focus on my business and not on the invoicing.
Cons
I would love to see more AI improvements that maybe automatically do or suggest stuff for me to reduce the amount of time I need to spend with Debitoor, but besides that I love using it.
Reasons for choosing Debitoor
Easier to use, fair pricing, account reconcilement
karina
Company size: 1 employee
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2021
déçu
nul
Pros
rien! À partir du moment qui j'ai eu un problème et je pas réussis à résoudre donc le logiciel ne sert pas pour ma société.
Cons
Il faut jamais se tromper et avoir besoin de refaire une facture. Le programme est horrible. Le pire c'est les gens qui travaillent pour nous donner le support . Ils ne comprennent rien. Le logiciel a un bug très grave, c'est impossible de chaque année qu'on commence avec le numéro 1, 2, 3 il faut continuer la numération.

Response from SumUp
Bonjour, Nous sommes navres que vous soyez decue du logiciel. En effet il est impossible de reprendre des numeros qui ont deja ete utilises sur le logiciel, il ne doit pas y avoir de doublons dans la numerotation des factures. Ce n'est donc pas un bug, mais le fonctionnement normal du logiciel. N'hesitez pas a nous ecrire a l'adresse team@debitoor.fr pour que l'on puisse en discuter plus amplement. L'equipe de Debitoor France.
Replied May 2021
Christopher
Company size: 1 employee
Industry: Internet
Time used: Less than 2 years
Review Source: Capterra
July 2019
Easiest software I’ve ever seen
I love their customer services. They respond always super fast!
Pros
Easy to use, even for people who have their troubles with computer stuff
Cons
Sometimes the bank stuff could be a little less strict.
Reasons for switching to Debitoor
SevDesk porvided many features but most oft them I don’t use
Enrique
Company size: 1 employee
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
July 2019
Easy start for freelancers
Pros
Very easy to use Good documentation Efficient Autocomplete when creating business expenses. No credentials needed to report tax summaries to Elster (Germany)
Cons
Maybe some customer agents were a bit lazy when i asked for some very specific information about business expenses.
Reasons for choosing Debitoor
Debitoor is more internationalised by supporting different currencies and languages.

Alexander
Verified reviewer
Company size: 1 employee
Industry: Translation and Localization
Time used: More than 2 years
Review Source: Capterra
July 2019
Good system for writing invoices and basic income/expense tracking
As stated above, overall I'm happy with Debitoor - what it actually does it does fairly well. But I don't like the fact that they try to advertise themselves as this all-in-one invoicing and accounting solution when the feature set is still very limited. For example, you can't even create or upload your own invoice templates (something many similar services allow) - you have to set up your invoice template using Debitoor's limited options.
Pros
I like the fact that it's easy to create invoices and you can track whether the recipient has received them. You can also link your bank accounts and categorize and track income and expenses (i.e. whether an invoice has been paid, etc.) For these purposes, Debitoor works really well.
Cons
Despite Debitoor's claims, I wouldn't use the system for preparing and filing taxes or working with a tax advisor unless your underlying situation is very simple. As soon as things get even slightly more complex, you find that Debitoor simply doesn't support a number of different scenarios. My tax advisor has also said that the reports/export files that they receive are more or less unusable and do not conform to standard German accounting practice.
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2020
Debitoor for the freelancer who wants to keep up to date with their business
Debitoor is used by our one man business clients. We have found that they are able to see what is happening in their businesses from a financial perspective using this software. We then halp them with more detailed reporting and statutory reporting on a monthly basis.
Pros
Debitoor is great for our clients that run their own businesses as a one man show. They use it to send invoices to clients when onsite and when they are not onsite the software can tell you when your client has received and opened your invoice. This is great for small one man businesses as one can then immediately follow up on when payment will be made.
Cons
Debitoor does not allow for the full accounting function to be done on it, but it is a great tool for a one man business to have so they keep up to date with what is happening in the business as well as for simple cash flow and income statement reports .
Anonymous
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
July 2019
Very good accounting tool
Pros
Most complete accounting tool on the market for freelancers and very good Interface. Good invoicing funtionality & great app
Cons
If you do the yearly tax declaration on your own, I sometimes find it hard to transfer the data. I miss something like an "Anlagenverzeichnis" on a yearly basis

Nikita
Verified reviewer
Company size: 1 employee
Industry: Media Production
Time used: More than 2 years
Review Source: Capterra
July 2019
Great software with improvement to go
Pros
I love how I can easily invoice, track my payments, record expenses, report VAT etc.
Cons
Unfortunately after shifting from external support of bank accounts to internal it started to work poorly, with many important options dropped completed, like support of Amazon cards.

Jens
Verified reviewer
Company size: 1 employee
Industry: Music
Time used: More than 2 years
Review Source: Capterra
July 2019
Debitoor
After my DJ Jobs i creat directly in the club my invoice ! I never forget to invoice my booker ! Thats Amazing
Pros
Its an easy system where you creat invoices in less then 2 min
Cons
There is nothing to complain. I have my perfect payplan and everything what i need
Tobias
Company size: 1 employee
Industry: Design
Time used: Less than 2 years
Review Source: Capterra
July 2019
Usable for the entire company
I am self-employed and do all my corporate accounting (simple accounting) and tax reporting. My tax consultant checks my entries and uses them to prepare the annual balance sheet. I also fully automate the respective advance return for sales tax with Debitoor.
Pros
I like that with Debitoor you can basically do all the bookkeeping. This ranges from the recording of expenses and revenues to the calculation of company balance sheets and the advance return for sales tax. My tax advisor is fine with her own login and can export all data, etc. This is very convenient.
Cons
In some places it is a bit difficult to understand the interface. Sometimes it is not the system's fault but also the EU's bills. Sometimes you get confused with the taxes. The OCR scanning of expense receipts is not always correct for automatic recognition.
Adnan
Company size: 1 employee
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
July 2019
Efficient and practical program
All in all: I can recommend this software.
Pros
The user interface is very simple. I write all my offers and bills exclusively with debitoor. I have my finances totally under control and can easily digitally review all my expenses. The app runs seamlessly (android). I honestly do most of my work on my phone while I'm on the go, thanks to debitoor. The customer service is quick to reply and friendly.
Cons
I don't have anything negative to report.
kolja
Company size: 1 employee
Industry: Building Materials
Time used: Less than 6 months
Review Source: Capterra
July 2019
State-of-the-art
Time and espacially costs savings for all accounts and tax tasks/management
Pros
Absolutely easy to get an invoice - lesss than 30 seconds! Great to admin all costs incl. the pdf files which are read automatically so that I only need to check and add Especially its totally easy (GERMAN market) to send your tax-farecast to the local authorities by one-click only - very cool!
Cons
nothing - all is very fine There is nothing to mention
Reasons for choosing Debitoor
Great dashboards and easy to manager
David
Company size: 1 employee
Industry: Photography
Time used: More than 2 years
Review Source: Capterra
July 2019
Perfekt!
Its a PERFECT software!
Pros
Perfect Software for small Business Like mine :-)
Cons
Some areas cant be make unshown, so some areas are displayed, but nobody needs them.
Koch
Company size: 11-50 employees
Industry: Facilities Services
Time used: Less than 12 months
Review Source: Capterra
July 2019
Price / performance is good. Easy work.
It would be nice if it is saved automatically. Often it happens if not cached, everything has to be entered again.Otherwise, I am convinced of the simplicity. Sufficient for my company size. Price performance fits.
Pros
easy After a short training and data maintenance, easy work possible. Great support. Reaction very fast and helpful.
Cons
inflexible Adjustments to your own templates would be nice, but as far as it is, can be worked well.
Anne
Company size: 1 employee
Industry: Online Media
Time used: Less than 2 years
Review Source: Capterra
July 2019
Happy to use Debitoor
I love Debitoor, cause it just works. I can easily handle everything around payment, bills and taxes.
Pros
I can store customer data, collect all invoices at one place, was able to connect my bank account and can easily send invoices with a "pay now online"-button
Cons
The stats / graphs seem to be a bit messy and the design-options aren't fully convincing
Reasons for switching to Debitoor
I was promissed I could have a bank account integration and an app to scan, capture and send bills. Both didn't work. Plus, they didn't offer onlinepayment. Debitoor is easier to use and works much better.
William
Company size: 1 employee
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
July 2019
very usefull and high quality German accounting tool.
Debitoor saves a lot of Time if you use it in your Small to Medium Business Case, you can manage your Income and Costs in one online platform, also the User Experience is very nice.
Pros
The perfect Integration in other tools and bank accounts like Elster and Kontist.
Cons
The Customer Support has not a good knowledge base about their tool, when I had questions I had to help me by myself.
Philipp
Company size: 1 employee
Industry: Translation and Localization
Time used: Less than 12 months
Review Source: Capterra
July 2019
Easy to use
Creating invoices, paying my taxes, managing my contacts - that all is much easier and faste with Debitoor.
Pros
It's easy, it's fast and contains many functionalities that easy my working day
Cons
Once you selected the way to pay your taxes, you cannot reverse it but have to create a new account
Joerg
Company size: 2-10 employees
Industry: Information Services
Time used: Less than 12 months
Review Source: Capterra
July 2019
Top features for the money
Using it for some months now with three different businesses. Top value for my money.
Pros
Web and App at the same time. Easy to use with direct access to my bank account.
Cons
Nothing discovered yet. Using it nearly every day.
Gerald
Company size: 1 employee
Industry: Photography
Time used: More than 2 years
Review Source: Capterra
July 2019
(nearly) the perfect solution
I use debitoor for my photography business and I like it because it's one place for my whole office work
Pros
easy to use and no server problems. very good help if you've questions
Cons
mails sent directly via debitoor are often marked as spam
Thorsten
Company size: 1 employee
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
July 2019
easy and fast billing / invoice software
Pros
You can write a new invoice for a new customer in a few minutes !
Cons
You can do the complete accounting with his software, but I still use an easy excel-chart for this.
Carsten
Company size: 2-10 employees
Industry: Consumer Electronics
Time used: Less than 6 months
Review Source: Capterra
July 2019
Easy to use, but not fully complete
It really enables one to do accounting without much detailed knowledge.
Pros
It's really easy to use. What it can do, it does really well. Both the browser interface as well as the app.
Cons
It doesn't support some basic things like loans. Pricing is okish. For some it might be cheaper than lexoffice, for some it might be more expensive.
Reasons for choosing Debitoor
Easier start.
Nathanael-Osirius
Company size: 1 employee
Industry: Internet
Time used: Less than 2 years
Review Source: Capterra
July 2019
Working with Debitoor makes accounting fun!
I never thought I'll ever write this, but since using Debitoor, I do enjoy accounting! I'm very happy with Debitoor and my overall experience is very positive. I do believe that Debitoor offers the best value for your money.
Pros
Minimalist design, easy to use, fast support
Cons
No two factor authentication, very few design options for invoices.
Michaela
Company size: 1 employee
Industry: Writing and Editing
Time used: Less than 2 years
Review Source: Capterra
July 2019
Easy to use, good solution for freelancers
I can create invoices easily as well as keep track of payments. The user interface is very intuitive.
Pros
I am a copy writer and journalist and really like this software. It is easy to use, quick and makes life a lot easier for freelancers. The support is also excellent.
Cons
Nothing. I have not found any negative points yet.
Matthias
Company size: 1 employee
Industry: Information Services
Time used: Less than 6 months
Review Source: Capterra
July 2019
Close to be perfect for freelancers
Pros
It is really easy to use. Has all feautures I would ever need.
Cons
For some cases, the tax selection does not act as expected. E.g. for a company located in Ireland but with a VAT number I cannot set a tax percentage. The category"travel costs is a bit too broad and could use some finer splitting.
