--- title: "BILL Spend & Expense Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BILL Spend & Expense. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BILL Spend & Expense is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/divvy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Aviation Maintenance Software](https://www.softwareadvice.com/cmms/aviation-maintenance-comparison/) / [BILL Spend & Expense](https://www.softwareadvice.com/accounting/divvy-profile/) / BILL Spend & Expense Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/divvy-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/divvy-profile/alternatives/) # BILL Spend & Expense User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 440 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 341 reviews (78%) - 4 stars: 75 reviews (17%) - 3 stars: 9 reviews (2%) - 2 stars: 6 reviews (1%) - 1 star: 9 reviews (2%) ### Most mentioned pros - Everything is entered and organized in real time, which makes the reimbursement process much smoother and more accurate. - I love the phone app and the ability to upload receipts and see when I get paid. - The best part is that you can empower credit card users to handle their own receipts and transactions. ### Most mentioned cons - I don't like that I have to enter the tax for items. Would be nice if you could enter your city and state and it would automatically calculate sales tax on items. - I was approved for a $24,000 line of credit and drew $13,000 to cover payroll, only to have the entire amount yanked from my bank account within days without any clear billing schedule or warning. - Between its terrible functionality to suddenly send cards to vendors instead of ACH payments (even after selecting this) and the slow and unhelpful customer support - it is single handedly ruining my business. ## BILL Spend & Expense customer reviews Showing reviews 1-25 of 440 (page 1). ### Secure and Accountant-Friendly, But Lacks Modern AI Innovation - Overall rating: 3/5 - Reviewer: Jaxton B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered A solid, secure tool for expense management, but it needs more modern AI features to truly shine over its competitors. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It is highly secure and exceptionally accountant-friendly, making daily tracking effective and visible. #### Cons They are not innovative enough and fail to leverage AI to its full potential for automation. Ramp does this better --- ### Game Changer for Multi Card Users and management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We started with 1 entity only when we have two that work together. As a result, our reconciling was a mess because all charges were being paid only by one entity. I feel our integration should have been better reviewed for and have had more foresight into the set up. Otherwise, I am quite happy. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Spend & Expense allows me to manage all credit cards for the entire agency from one portal. We consolidated from credit accounts with dozens of vendors. Making this change has made reconciling, making adjustments all if it much easier. #### Cons On occasion I find a feature that I need is not available. I also find it challenging at times to map and integrate custom fields or make changes to existing fields. #### Reasons for choosing BILL Spend & Expense S&E had a more "modern" feel and simpler start to finish task flow. --- ### What about bill ? - Overall rating: 3/5 - Reviewer: Angela M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall i was very disappointed in the fact that I lost more money than the program was worth. Ithen had to try and get some it back from my customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros well at first it was easy to use . It did invoices, allowed us to get paid, but then it started charging for trans actions and we lost a lot of money on one large deal. #### Cons Contacting the customer service team was a pretty horrible experience no results. everything is out sourced which is even worse. --- ### Controller - Overall rating: 5/5 - Reviewer: Luz A. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The platform is user-friendly and integrates seamlessly with other software. From an accounting perspective, it demonstrates strong performance in its ability to communicate and synchronize data with other systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The overall process has been excellent. The platform is easy to implement and manage, and from a managerial perspective, it provides strong monitoring capabilities—making it an excellent program to use. #### Cons Enhanced guidance and orientation from the implementation support team would improve client engagement and help users feel more confident throughout the process. #### Reasons for choosing BILL Spend & Expense Easy to manage, cost and sales rep more direct to the point. #### Reasons for switching to BILL Spend & Expense Need better functionally and simpler to manage. --- ### Excellent Budgeting and Spend Management - Overall rating: 5/5 - Reviewer: Hallye N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bill has been great for management in our company with budgeting and tracking. We use it with QBO, DEXT and Divvy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bill is a secure website for me to keep track of all my spending and expenses by employees and other staff. This helps with budgeting #### Cons It has a learning curve but is not that hard to understand. I do not like that we cannot sync photos from Bill to QBO. #### Reasons for choosing BILL Spend & Expense Bill has better features and customer support #### Vendor response Hallye, thank you for your extraordinary review of BILL Spend & Expense! We're excited to learn that our website has provided you with a safe and effective way to monitor your employees' spending and expenses, as well as assist you with your budgeting needs. We appreciate your thoughts on being able to sync photos over to QBO and have passed that on to our product team. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. Replied July 2025 --- ### Fraud - Bad Actor In The Accounting Space - Overall rating: 1/5 - Reviewer: Carmel S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered They forced me into a subscription service that I did not want or need. I feel like they are a bad actor in a surprising way in this industry because they do not work with other accounting or bookeeping SaaS so it makes it impossible not to add them to my subscriptions and as a freelancer I do not have the ability to tolerate subscriptions that provide 0 value. They are charging me money for doing nothing other than holding my money hostage every month. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I was forced into purchasing a subscription because two of my clients use Bill for their payment methods. It's pretty malicious that I am essentially required to pay for this SaaS when I have my own expensing, spending, invoicing SaaS but because they are using this serving and it won't integrate with other SaaS I am essentially forced into it. They are guaranteed to get my subscription which means for every one user they capture, they spread like a virus. It's very malicious. #### Cons Nothing, they are essentially a middle man between my clients and my money and they are just an additional monthly fee that I am forced to pay with no added value. I was essentially forced into purchasing this subscription or I would not be able to get paid. This is fraud but I can't take them to court because it would cost too much money so I am hoping this review can help spread awareness about how they are maliciously defrauding people like me. #### Reasons for choosing BILL Spend & Expense My accountant set me up with this. If they worked together then none of this would be an issue. Payment services need to be able to communicate with each other on releasing funds so this is no longer an issue because there are so many payment processors this is super antiquated. #### Vendor response Our apologies, Carmel, for the difficulty you have encountered with our service. We do see that your case has been elevated to our Leadership team, and someone will contact you directly regarding your concern. Replied July 2025 --- ### AVOID LIKE THE PLAGUE - My business might die because of this - Overall rating: 1/5 - Reviewer: Bradyn M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Spend and Expense is an absolute nightmare. I wish I never touched it. Between its terrible functionality to suddenly send cards to vendors instead of ACH payments (even after selecting this) and the slow and unhelpful customer support - it is single handedly ruining my business. I injected cash into my business, and then was using Bill to pay myself back. I selected ACH transfer from my bank - for 2 very big transactions. It draws the cash from my bank account like an ACH transaction (so I assumed it was going to work, but like Bill always does, I had to wait multiple days). Then my payment “comes in” as a credit card that I didn’t select both times! Oh, and my account was frozen because I didn’t know our first date to pay, and had a $38 balance. I paid that promptly and have been waiting for over a week and a half for it to be unfrozen. So I now have “prepaid” from my business account almost $20,000 toward cards I CAN’T EVEN USE. Meanwhile my bank account is out the money, and I personally am out $20,000. After multiple attempts to address it with Bill’s help center, which seems like they are talking to 10 different people - so communication is extremely slow…I have no resolution. They say they will “escalate it” or resolve it. I get an email saying they hope it’s been taken care of, but no solutions. If my company goes under because my cash management solution is what blocked up all my cash, I am going to sue them. I cannot warn people enough to stay away from Spend and Expense. It is slow, clunky, bad customer service, unclear how things work before you sign up, and can ruin you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It can allow you to have a "line of credit" for the month to ease cash management. #### Cons SO MANY THINGS. My company is in serious trouble because of how it defaults our payments. Here is a list of things: 1. You cannot cary a balance - which is not clear when signing up 2. Your payment date isn't clear when starting - which can freeze your account. 3. Once your account is frozen (ours was $38, because we didn't know 1 or 2) it takes FOREVER to unfreeze. I paid it I think the day after it was frozen. I reached out to customer service - it has still been a week and a half. 4. You can still (purposely or accidentally) make payments from it regardless if it's frozen or not. 5. Even though you select to pay people from your bank account (ACH) It will still send a credit card - which in most cases is not how people want to get paid. 6. If 5 happens to you (where you select to pay via ACH from your bank instead of a virtual card) your bank account will STILL pay for it like a prepayment to your LOC (stupid). 7. If your account is frozen - you can't even use those funds anyway. 8. If you reach out to customer support - you will chat with someone who is extremely unresponsive and feels like they are talking to 10 other people. They won't resolve your issue. They will end it saying they will follow up with an email. All my emails I have received (days later) were just asking if the problem magically cleared up and reassuring me they care about my problem. So in summary - by unclear information and a weird type of LOC - for $38 you can quickly have $20K removed from your bank account to prepay a LOC that the vendor doesn't want and cannot use. For cash management, this seems like the fastest way to destroy your business. #### Reasons for choosing BILL Spend & Expense I was already in the Bill ecosystem, so we dediced to give it a try. #### Vendor response Thank you, Bradyn, for your feedback. We are glad to hear that you appreciate having a monthly line of credit. We apologize for the frustration you've experienced with our software's functionality, including your account being frozen despite paying your balance, and for the lack of assistance when you needed it. With BILL Spend & Expense, you can reach customer support directly at 1(855)229-3111 whenever you require help. Alternatively, you can reach us at feedback@hq.bill.com and we will have someone contact you directly. Replied April 2025 --- ### Great for budget management - Overall rating: 4/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I had an overall experience with Bill. It helped me manage my budget for my small business and saved me lots of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros What I like most about Bill is that it's easy to use and it's free, which is always a plus, especially for a small business. #### Cons There's really not much that I don't like about Bill. It's great for small businesses although customer support is slow to respond --- ### BILL Spend & Expense Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Very good experience—I use it often, and it helps streamline workflows and saves me time. Easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use with strong reporting features, making expense tracking and financial management efficient. Good value #### Cons Wish it offered a non-web-based version for offline use and greater flexibility with local access, slows down performance --- ### Miles, Meals, & No Stress - Overall rating: 5/5 - Reviewer: Jennifer R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a teacher, I use BILL Spend & Expense to help manage and track expenses during state testing travel. It allows me to easily record things like mileage and meal costs while I’m on the go, without having to keep up with paper receipts or wait until the end of the trip. Everything is entered and organized in real time, which makes the reimbursement process much smoother and more accurate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like best about BILL Spend & Expense is that it gives real-time control, automation, and organization of spending, making expense tracking faster, easier, and more accurate. #### Cons There isn’t anything I don’t like about BILL Spend & Expenses. I find it very beneficial and easy to use. --- ### Best Expense App Out There - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great. I believe this is a significant upgrade from other expense apps that I have used in other roles. It is easy to see how much budget there is on your company card, and I really appreciate how quickly they populate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how quickly expenses populate in the app/online. I have used other expense platforms that take several days to populate, which leads to missed expenses and reports. This software is quick and intuitive! #### Cons It would be very helpful if there were a favorites section for the type of expense that is incurred. It can be slightly annoying having to search each time for the new expense rather than from a list. #### Vendor response Thank you, Chris, for your phenomenal review of BILL Spend & Expense! We are absolutely thrilled that you love the speed in which expenses load onto the app/website, and that our software has been quick and intuitive when using it. We appreciate your idea of having a favorites section for the type of expense that has occurred so that you don't have to waste time searching for a specific one. Going forward, if you have suggestions on how we can improve our software, you can also choose 'Leave Feedback' at the bottom of your BILL account page and there is an option to select 'An existing feature/function is missing' . Your comments will go directly to our team to look into. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. Replied October 2025 --- ### Bill Payments - Overall rating: 5/5 - Reviewer: Krystel J. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I have had a good experience. I love the phone app and the ability to upload receipts and see when I get paid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That I can upload and invoice and track if I get reimbursed for teaching expenses. I like that I can also do it from my phone or computer. #### Cons I don't like that I have to enter the tax for items. Would be nice if you could enter your city and state and it would automatically calculate sales tax on items. --- ### Keeping track of purchases and budgets - Overall rating: 5/5 - Reviewer: Kenneth I. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with bill spend and expense. It has made my life easier and makes day to day expenses. Less stressful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about bill formerly divvie, would be how easy it is to upload photos of receipts from day to.Day expenses you keep track of expenses with a budget. I am able to get through the month knowing what i've spent and not going over budget #### Cons Sometimes I have a hard time with logging in with the app. The software could use an update. I'm not always able to log in.So I have to use the website through google #### Vendor response Kenneth, thank you for your glowing review of our software! We love how BILL Spend & Expense makes it easy to upload receipts and keep track of your expenses with a budget so that you know what you've spent throughout the month without going over budget. Our apologies for any difficulties you have had with the app and logging in. We are releasing updates for the app on a regular basis to improve our customer's experience. We always want to hear what works and what will make your experience better. Replied November 2024 --- ### Divvy is a great product to use to implement a paperless A/P process - Overall rating: 5/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Divvy has increased our cash back on our credit card transactions and has allowed us to transition to a paperless A/P system. We use their bill pay service and upload all of our invoices to their system and we don't have to pay anything to use Divvy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of querying past credit card transactions and invoices is impressive. The ability to save invoices and mark how they were paid is crucial to being paperless and works great in Divvy. #### Cons I haven't found a good way of showing that budget owners have approved expenses. #### Reasons for choosing BILL Spend & Expense We switched from using other credit cards to using Divvy cards as much as possible. We weren't using a different product to capture invoices. We started that because Divvy allowed us to. --- ### Divvy Cannot Be Beat for Small to Mid-sized Businesses - Overall rating: 5/5 - Reviewer: Casey T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Divvy's support is amazing. They chat back extremely quickly and are so polite and professional. Their product is unmatched. I've tried tons of different business cards and none of them had the features that Divvy does. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how easy to use the web app and mobile app are and how quickly I can create a new budget with a set amount of funds, as well as a new card (either virtual or physical). The software and hardware cohesion is unmatched and I love how easy it is. The best part is that once I set it up, I don't have to mess with it very often. I just know that they'll keep all my budgets and funds the way I set it up. #### Cons I wish there was a feature to automatically categorize (for my taxes) based on merchant. Right now, you can set up automatic categorization based on budgets, but sometimes I'll use one budget for multiple vendors. Other than that, I really have no complaints. #### Reasons for choosing BILL Spend & Expense Brex had a very high requirement for bank balance. I can't remember how much, but it was around $1 million. As a startup company, that just wasn't in the cards. Divvy was much more practical. #### Reasons for switching to BILL Spend & Expense Amex didn't allow me to automatically categorize my funds or to be able to itemize things for my accountant. --- ### The worst software purchase that I have ever experienced - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Horrible and SUPER frustrating! When we were demoing the product we were told that the application process will take at the most a week, it took us 4 month to get our application approved. We have worked with following team: [SENSITIVE CONTENT]. It took sometimes several follow ups to get answer and any progress on the issues we were dealing with. In the end we had to go through their Credit Builder program to get set up on the system. Next was setting up integration with NetSuite, there was a small issue with set up and it took following up and 14 days for them to find solution. (having experience working with other softwares this is very very long time)And final issue, logging in only two weeks after everything was set up (users, departments, integrations ect.) we see message [SENSITIVE CONTENT]. Which we do and the support team tells us that they are closing Credit Builder program and if we are still interested in their spend software we are welcome to re-apply for Divvy at any time.This is the most frustrating experience that I had thought my career. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Can't say anything here because I didn't even have an ability to experience the software. #### Cons The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating. #### Vendor response Hello, I apologize that your experience with Divvy has not lived up to your (and ours) expectations. It looks your account has been reopened and is being reconsidered for a credit line at this point. If you are no longer interested in being reconsidered then we can take you off the list and close your account. Please reach out to us help@divvypay.com for further assistance. We appreciate you leaving a review, hearing your feedback will help us continue to improve the customer experience for you and others. Replied January 2023 --- ### Divvy is great. I highly recommend to companies of all sizes - Overall rating: 5/5 - Reviewer: Lou L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Divvy is a fantastic solution. We have been using it for 4 years and it not only saves our travelers and admin team time each month, but we feel it saves us from unnecessary spend each month. We are heavy users of Divvy with over 40 active users. We also manage all of our business software subscriptions via the virtual card solution that Divvy offers. This provides us greater visibility into spend and keeps it organized in one place. It also prevents fraud when using the virtual card solution. And come month end we easily integrate Divvy activity into our financial close in a matter of minutes. I highly recommend Divvy for companies of all sizes. It is truly a transformational expenses/card management solution that is light years ahead of the way it use to be done. #### Cons I've been pushing for a global solution with multi-entities so we can roll out to our UK and Canadian teams. No solution offers that at this time but hoping Divvy is the first as we would likely use it. #### Reasons for choosing BILL Spend & Expense Great solution that had the credit line, expense reporting, visibility, and low cost. #### Reasons for switching to BILL Spend & Expense Time savings and lower cost --- ### Integrations are solid - Overall rating: 5/5 - Reviewer: Ravi B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This product has a lot of really deep integrations for accounting software and the app is very good #### Cons its not a credit card and the billing practices prior to bill.com taking over were questionable at best. it does take a lot of work to setup all the integrations and workflows. #### Vendor response Thank you for your feedback on BILL Spend & Expense Ravi. We are glad that our product is able to provide you with deep integrations for accounting and that the app is working well for you. We apologize for the difficulties that you experienced with billing and the work it takes to setup all the workflows and integrations. We are always looking for ways to make our software easier to use and if you need any assistance in future please contact 1(855)229)3111. Replied September 2023 --- ### Exactly what you need to manage expenses - Overall rating: 4/5 - Reviewer: Marc C. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I have been very happy with Divvy. The customer service, the simplicity of the system, the ability to budget are all been what we needed in an expense company credit card system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It allows the creation of budgets. We can create budgets and give anyone access to a budget or not. Giving us the flexibility to give everyone a card and issuing funds on an as needed basis. Divvy also is constantly looking for ways to improve the product and make it better, for instance the dashboard of how many transactions need to be approved or completed. #### Cons It is hard to think of any, one thing I would like the ability to do would be to drag an email into the receipt box as a number of receipts are not attachments or pdfs. Watch they will upgrade the system to do this in the next release.I did think of one...card holders sometimes have been denied transactions when they have funds on their cards and or budgets. This has been very inconvenient for those traveling. #### Reasons for choosing BILL Spend & Expense Budget Management Capabilities #### Reasons for switching to BILL Spend & Expense Spending limits and budget management capabilities. --- ### Divvy was a BIG win for our church! - Overall rating: 5/5 - Reviewer: Catherine G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered This was a Big win for us this year. We had a big bank credit card and Concur for reconciliation and that was expensive and cumbersome. Employees avoided reconciling like the plague! Now our reports are almost 100% on time. Our spending is transparent and easy to follow. It's been a tremendous blessing for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the credit card feature. The ease of use is the best we've experienced. #### Cons There is really nothing I don't like. I wish sales tax was automatically sectioned out of expenses but that is a minor problem. Splitting works fine. #### Reasons for choosing BILL Spend & Expense n/a #### Reasons for switching to BILL Spend & Expense Cost and ease of use --- ### So easy to organize - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very aesthetically pleasing, very user-friendly. I’ve helped implement Divvy within small companies of young people and large corporations with people significantly older; easy to use, easy to put together. #### Cons If you miss a payment…you’re on a rough road to get deactivated #### Reasons for choosing BILL Spend & Expense Divvy is free, user friendly, and has excellent support! --- ### Divvy Is Awesome - Overall rating: 5/5 - Reviewer: Sarah D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our employees who use credit cards a lot are raving about Divvy. They no longer have to complete paperwork for their credit card transactions. They love the ease of recording their expenses. We were leery of implementing Divvy as a result of a terrible experience with another credit card software we attempted to integrate in the past. However, from beginning to end our experience with Divvy has been fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user-friendly; even those who are not very tech-savvy have had minimal challenges adapting to the Divvy method of reporting their expense transactions. Divvy also seamlessly integrates with QuickBooks and provides details of the transactions that we do not have to enter manually. #### Cons We have not encountered any significant cons with the Divvy software. There are a few "buggy" things that could be tweaked but our awesome and amazing implementation specialist, Aubree Matheson, forwarded our concerns to the department that updates the software and we are hopeful our suggestions will be part of a future upgrade. For now, we are easily working around the things that would be "nice" to have changed. --- ### A must have for solo/micro businesses - Overall rating: 5/5 - Reviewer: Cameron N. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Divvy makes it very easy as a micro company (2-10 employees) to track, organize, and report on internal operational expenses and make better budget and expense cut decisions. A must have for solo/micro businesses!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, helps us non-finanationally minded businesses owners, helps me cut expenses easier to save more #### Cons Expense categories cannot be edited/customized so a lot of our stuffvis marked as "Other" which doesn't help. Needs to integrate with Zapier so us micro businesses can connect to our systems- not everyone likes QuickBooks and other options are overpriced/enterprise systems. --- ### Use Bill for All Your Bills - Overall rating: 5/5 - Reviewer: Amy H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I think the app is great. It's simple and it sends reminders to your email which comes in handy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The app is easy to use and it automatically categorizes expenses. #### Cons Customer service is not the greatest. That is really my only issue. #### Vendor response Amy, thank you for reaching out with your valuable feedback on BILL Spend & Expense! We love that you find our app easy to use and that it automatically categorizes expenses for you. We apologize for any difficulty you have had when contacting our support team and have passed that on to our team. We always want to hear what works and what will make your experience better. Replied October 2024 --- ### I will recommend Divvy to everyone! - Overall rating: 5/5 - Reviewer: Heather L. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing. Onboarding was great, the help videos and articles are very easy to understand and very helpful. The whole team has been great to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many things I love about Divvy, the cards look "cool"! The app and web interface are intuitive and easy to use. The fact that Divvy syncs overnight to my accounting system makes it so that our expenses can be tracked in "nearly" real time as opposed to monthly expense reporting. Uploading and email receipts is very easy and each transaction pops up immediately which reminds employees to add a receipt and code right away. #### Cons So far, there are only 2 things that I can think of that could use improvement:I've been told by employees that when I deny their transaction, it comes back to them without the receipt attached and the coding is gone.I would also love to have the capability to add a negative amount in a split transaction. #### Reasons for switching to BILL Spend & Expense Our accountant made the switch, we jumped on the opportunity ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/divvy-profile/reviews/?page=2) --- BILL Spend & Expense Reviews, Pros and Cons - 2026 Software Advice