All Divvy Reviews
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Bailey
11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed November 2020
Divvy - business credit cards as they should be
Zachary
Verified reviewer
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
The best software our company purchased in 2018!
Overall, Divvy has enabled my company to gain WAY better insight into where dollars are going. We now know where we are over-budgeting and under-budgeting each month. Divvy makes tracking business expenses fun — I never thought I'd say that!
PROSI first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has us saying bye-bye to Expedia, the REAL value our agency has found in using Divvy is the virtual card feature. As the Director of Marketing Strategy at a small Marketing Technology Agency, I manage a team of people who run a plethora of digital ads campaigns for numerous clients in any given month. Divvy's virtual card feature allows us to manage media buys on behalf of our clients without needing to open 100+ credit cards (or require the client to use their card). So, we're able to manage our clients' monthly spend and charge them a small admin fee (for putting the spend on our cards) without incurring ANY credit card fees.
CONSHonestly, there are really only two things I dislike about Divvy: 1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!) 2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.
Vendor Response
Hi Zachary, Thanks for the feedback! I've sent your feedback regarding the photo receipt uploads to the director of product, and he's looking into a way to improve that process and ideally ensure that it never happens again. Just wanted to thank you personally for joining the Divvy family of happy customers, and for taking the time to leave a great review! -Mark
Replied December 2018
Anna
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Great program, simplifies expense tracking!
even though its a newer company, we love Divvy. Their customer service and support teams always do their best to make it a comfortable process for all users.
PROSsimplifies expense tracking, reimbursements, receipt collecting, approval process
CONSits newer so working out bugs still. I don't really think this is a big con, but its what I could think of
Reason for choosing Divvy
simplicity. Concur was way too robust for what we needed
Reasons for switching to Divvy
at the time, expensify didn't have a corporate card. They do now, but we've learned how much easier and cleaner DIvvy is
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
The worst software purchase that I have ever experienced
Horrible and SUPER frustrating! When we were demoing the product we were told that the application process will take at the most a week, it took us 4 month to get our application approved. We have worked with following team: [SENSITIVE CONTENT]. It took sometimes several follow ups to get answer and any progress on the issues we were dealing with. In the end we had to go through their Credit Builder program to get set up on the system. Next was setting up integration with NetSuite, there was a small issue with set up and it took following up and 14 days for them to find solution. (having experience working with other softwares this is very very long time)And final issue, logging in only two weeks after everything was set up (users, departments, integrations ect.) we see message [SENSITIVE CONTENT]. Which we do and the support team tells us that they are closing Credit Builder program and if we are still interested in their spend software we are welcome to re-apply for Divvy at any time.This is the most frustrating experience that I had thought my career.
PROSCan't say anything here because I didn't even have an ability to experience the software.
CONSThe big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.
Vendor Response
Hello, I apologize that your experience with Divvy has not lived up to your (and ours) expectations. It looks your account has been reopened and is being reconsidered for a credit line at this point. If you are no longer interested in being reconsidered then we can take you off the list and close your account. Please reach out to us help@divvypay.com for further assistance. We appreciate you leaving a review, hearing your feedback will help us continue to improve the customer experience for you and others.
Replied January 2023
Lindsey
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed January 2020
Should still be in Beta - has a long ways to go...
I have always been a pretty early adopter for new platforms and I have to say, DivvyPay should still be in Beta Mode. Divvy - you could be great. Really really great. But you have a long ways to go. I’m rooting for you, but looking for other options in the meantime. Stop spending advertising dollars and fix your issues.
PROS- The virtual cards are BRILLIANT (1 of only 2 reasons I stay) - The ease of classifications of transactions and how customizable they are, this a great thing for my accounting team! (2 of only 2 reasons I stay) - The cards look nice - Their customer service is responsive (They will not call you unless you are a new customer trying to get an account so do know that. There is no phone support after being a customer.)
CONS- The app is getting better, but still has very very limited features. - The bill pay feature; run as fast as you can from this. I have a vendor that still has not been paid and I approved and funded the transaction over a month ago. Divvy has made this a manual process and they actually call ever vendor you add into the platform. They can’t call me for support - but sure will call my vendors. Every vendor I have tried this with has complained about how rude the people are who call and the turn around time is horrific. Stop calling my vendors - learn to do this via email or text like every other institute. - Changing of banks - don’t do it. I am 5 days into this process with this very small task and it is still not complete. Again all manual. You call and request them to change your bank, they email you a form to fill out. Then you wait until they decide to email you a sign now document to fill out. Then you wait again. I have no idea what I am waiting for at this point. No follow up and nothing proactive unless you complain. Archaic. I have switched over every other service in a few clicks of a button - why can’t you all figure it out? - Rewards - forget them. You can’t use them until you have been with the platform for a year. (No one tells you this when you sign up) and their prices are always more expensive then a simple google search. Plus they charge you a service fee every time you use the points on travel.
Mindy
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
Divvy makes it easy to budget and allocate!
My experience has been nothing short of delighted!
PROSDivvy is so easy to use and works perfectly to manage multiple budgets, split expenses, and tie it all together. We love it for the vendor cards that we can issue to users in the org and for tracking our teams monthly expenses. So easy.
CONSThere isn't much that I don't like! It's maybe confusing trying to request money if you are new to the system, but once you're trained, I think it's a great tool
Erin
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Saves so much time for a small accounting and admin team
The Divvy team was fast and friendly. I submitted an application and a week later I had cards, an active admin portal and virutal cards set up for vendors. Special thanks to [SENSITIVE CONTENT] for helping us get set up so fast!
PROSThe best thing about Divvy is that employees can designate a transaction to a specific budget right at the time of the transaction. They upload the receipt right then and there and they're done! No more bugging staff for expense reports, missing receipts, wrong amounts. This will be a game changer for our small team.
CONSWe are still pretty new to Divvy but so far it's been great. We'll need to make sure that there are strong controls for everyone, including admins on the account but so far it has been a solid product. Very intuitive and easy to use.
Reason for choosing Divvy
We alreayd use Bill.com and both are very easy/intuitive products. AND they integrate withour QBO accounting software. It is speeding up the time of our admin processing by leaps and bounds.
Davaun
Construction, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Good business tool
Happy with my experience. Compared to other software, Divvy is definitely recommended
PROSI like how this software made managing my expenses easy.
CONSThe most difficult process was connecting business account information.
Reasons for switching to Divvy
Down sized from a mid-size company and started my own company. I was looking for way to manage my expenses and organize my receipts on the go.
Grant
Wholesale, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
You should use Divvy, seriously.
I went from caputuring around 35% of my receipts using other methods to a 95% capture rate. This brings peace of mind that we know where our funds are being spent and that they are categorized correctly and backed up by documentation.
PROSThis is a huge time saver from an administrative standpoint. The end user experience is really simple and intuitive. I feel confident I have documentation and accuracy in my expenses.
CONSThere needs to be a reporting function for reimbursements.
Reason for choosing Divvy
It's free, it's an all in one platform to get it done, and there is a lot less work on the end user.
David
Religious Institutions, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Divvy is an excellent resource
The UI on mobile app is very user friendly. It's free. And it saves considerable time compared to traditional expense and spend management solutions.
CONSI have no substantive critiques... it might be nice to have a notification setting for reimbursement requests, I haven't seen that in the app.
Reason for choosing Divvy
Divvy was a better solution when I tried both.
Dena
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
This is amazing!
The ease of setting up our Divvy account online was impressive. The ease of use for the field guys and the office has tremendously streamlined our process farther than I honestly thought ipossible.
CONSI don't really have any complaints about Divvy, the only thing that I can say is that I wish the app was faster, but I think that has to do with technology and not the Divvy platform
Reason for choosing Divvy
This is the best platform to use for our company!
Reasons for switching to Divvy
The ease of use for our field guys, they so appreciate the ease of use!
Barrett
Retail, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Divvy Spend Pak A Sak Inc.
we like the platform for administration capabilities as well as the app layout and ease of use.
CONSsplitting transactions between departments/locations is a bit clunky and could be improved
Reasons for switching to Divvy
Integrated spend program and expense reporting
Ashley
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
A Fantastic Expense Report Tool
I love the automation it creates for all of our expense reports. I also love the ability to make changes to spending limits, or accounts directly on the website. Any other card, we would have to get on the phone with customer service to make these changes, which was headache and a waste of time. I love the digital cards we can create for our online payments/ transactions.
CONSThe recurring vs one-time limits were hard to get used to. This has improved over the last couple of years though.
Reason for choosing Divvy
The expense reporting process seemed more fluid.
Aaron
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Divvy is amazing!!!
We are now much more efficient. No more looking for 3-4 different software to handle all our needs because Divvy does them all in a perfect way.
PROSBest expense software I have ever used. Our time reviewing and/or approving expenses is now cut in half. No more reimbursements. The budget features are also amazing. We have been looking for a better way to budget our expenses and Divvy does an amazing job at budget management.
CONSI kinda wish we had to pay for it to let them know how much we appreciate it. It's that good.
Reason for choosing Divvy
Divvy was the clear winner because it's so easy to use. The features are exactly what we were looking for and the best part is that its totally free.
Dinesh
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Value for Money and Easy to Use
Easy to use, user friendly, save a ton of time and easy to mange the spends. Easily sync the transaction with accounting software, and speeds up reconciliation process. You can set limits, chose vendors. Can have access to receipts on the Go. Also rewards points is cherry on the top.
CONSReimbursement process requires a lot of Improvement , especially for syncing the transaction with QBs
Reason for choosing Divvy
User Interface is easy, Reporting is easy, Expense management was easy
Miriam
Food & Beverages, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY