---
title: "Expensify Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Expensify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Expensify is a good fit for you!"
source_url: "https://www.softwareadvice.com/accounting/expensify-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Expensify Reviews

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# Expensify User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 1,363

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.2/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 932 reviews (68%)
- 4 stars: 297 reviews (22%)
- 3 stars: 67 reviews (5%)
- 2 stars: 31 reviews (2%)
- 1 star: 36 reviews (3%)

### Most mentioned pros

- Expensify simplifies expense tracking with receipt scanning, easy reporting, and quick reimbursements for teams and individuals.
- It has reduced paperwork, sped up reimbursements, and improved visibility over spending, making the whole process smoother and more organised.
- By standardizing how staff submit expenses, the tool shortened closing cycles, freed time for client analysis, and gave clearer visibility into costs tied to specific advisory projects.

### Most mentioned cons

- The biggest frustration is that Expensify only solves half the problem — we still need a separate tool for travel booking, which means employees are constantly switching between platforms for what should be one seamless workflow.
- The integration setup (particularly with Uber) is also more complicated than it should be, and the handoff to NetSuite for back-end accounting still requires more manual effort from Finance than we'd like.
- Still, occasional sync issues with cards and some confusing error messages meant extra time checking transactions, which can frustrate a small team handling client portfolios.

## Expensify customer reviews

Showing reviews 1-25 of 1,363 (page 1).

### Expensify Makes Expense Reporting Almost Effortless

- Overall rating: 5/5
- Reviewer: Steve S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

There is a little bit of setup involved at the beginning, but after that, Expensify makes tracking receipts and submitting expenses remarkably easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Expensify is a great platform. One of the best features is simply not having to keep track of paper receipts anymore. You can take a photo of a receipt right within the Expensify app or upload one from your device. If a receipt arrives by email, you can just forward it directly to Expensify. The auto-categorization works very well, and I especially like how easy it is to create rules for recurring expenses. Once you've set up a rule to capture the appropriate details, Expensify can automatically fill them in the next time around, which saves a lot of repetitive work. The reports are also clean, organized, and professional. I've had no problem with my workplace accepting the Expensify report format as submitted.

#### Cons

As an individual user, you do have to put a little time in up front to set up the expense categories your business wants you to use, but once that's done, Expensify is a breeze.

---

### Extremely satisfied customer

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Easy to use, reporting and receipt uploads are quick and painless and the pricing is better than direct when using travel portal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer support is top notch. The platform is extremely easy to use and follow and uploading receipts is a breeze. Totally saves me time on my mobile application. In addition, reporting is quick, easy and accurate. No suprises.

#### Cons

Honestly---nothing. They are always innovating. What I like most is their support services. When I reach out--they respond immediately which is wonderful.

#### Reasons for switching to Expensify

Easier and more cost effective. Reporting is more robust as well.

---

### Great T&E Overall platform. Recommended!

- Overall rating: 5/5
- Reviewer: Guilherme H.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Mobile app is one of the strongest features. The interface is clean, and with a simple picture from the invoice, I can start and submit reports anywhere. The OCR is quite good to capture most of the information contained on the invoice and help avoiding manual entry. Even when you put some data wrong manually, the system, based on the scanned receipt, helps identify where you did something wrong

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been using Expensify since my Day 1 at my company and I have no complains and just good feedback to say about this trustworthy platform. All my reimbursements and other travel and expenses is solely provided and a reported under Expensify. I can say that everyone should at least have a try and note how important a dedicated platform like Expensify is important for small, medium and large companies.

#### Cons

As described before, Expensify is a very trustworthy platform that helps small, medium and large companies to organize their travel and expenses, reimbursements, reports integrated with other finance systems and provides a comprehensive and reliable way so that finance can have enough control over employee's expenses. All should try at least once, via demo or working to understand how good Expensify is.

---

### expenses fast and easy

- Overall rating: 5/5
- Reviewer: Andrew G.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

10/10. I wouldn't want to do expenses any other way. The product is easy to use, the AI is very good at grabbing all the necessary information for accurate expenses and helps me focus on my job

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ease of use. one picture is all it takes. no more dealing with taping receipts and keeping a wallet full of receipts

#### Cons

That I spent the first 20 years of my career without it. I wish I could have the hours of my life back that I wasted doing expenses "the old way"

#### Reasons for switching to Expensify

When I switched jobs I came to a company that uses expensify

---

### Bye Bye to Paper receipts

- Overall rating: 5/5
- Reviewer: David D.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Superb from day one. The application just keeps getting better. Super quick and easy to use. Easy to pull reports for date ranges and expense types and for individuals. Just what I needed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Expensify has given me something priceless - TIME ! A quick snap of a receipt and you are done. It took me a while to be brave enough to throw the receipts away, but you don't need them - all held securely and you can manipulate dates, expense types, who spent what, generate any reports and summaries you need. It has saved me a fortune - no more lost receipts, because I don't keep them ! - No more paper - awesome ! Great support and even better application.

#### Cons

I would like a field to add some notes to a receipt, but just personal preference - you can always write it in the receipt title.

---

### Great for Expense Recordkeeping and Budgeting

- Overall rating: 5/5
- Reviewer: Bob B.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

As a small business owner, I’ve been using Expensify for about 10 years. It did wonders for organizing my expenses, so important when operating a one-person business. The program not only helped me identify my monthly expenses, not only for my business but also for my personal ones as well, but also was a godsend when tax time rolled around. I was able to generate reports for every expense category which allowed me to obtain my annual expenses for each one. By inserting expenses into Expensify as I made or paid them, I didn’t have to root around for receipts before filling out my tax returns. I highly recommend this program for anyone who needs to organize their spending and keep on budget.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use---generates reports at the end of the year or when I need them. It also keeps an accurate record of what I'm spending day to day. Plus it keeps the reports for each month indefinitely within the program, so I can go back to compare expenses from previous years for particular expense categories.

#### Cons

I don't really have anything bad to say about Expensify. It has definitely filled my financial organizational needs and has kept me on track since I began using it.

---

### One of Those Tools That Just Makes Work Easier

- Overall rating: 5/5
- Reviewer: MUCHIRA M.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Expensify has taken what used to be one of my least favorite admin tasks and made it surprisingly painless. Over the years it’s saved me a lot of time, kept my expense reports organized, and made reimbursements much less of a hassle. It’s one of those tools that quietly does its job well, and that’s probably the best compliment I can give it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I’ve been using Expensify for well a few years now and it’s become one of those apps I don’t really think about anymore because it just works. My favorite feature is SmartScan. I simply snap a photo of a receipt, and most of the time it fills in the merchant, date, and amount correctly. It saves me from typing everything out manually, which is a huge time saver. Another feature I’ve come to appreciate is being able to add notes after submitting an expense report. Every now and then I’ll remember something that would help explain a purchase, and being able to add that extra context makes life easier for the person reviewing my reimbursement. It’s a small feature, but it shows that the people who built Expensify really understood how expense approvals work in the real world.

#### Cons

Honestly, I don’t have much to complain about. Every once in a while SmartScan gets something wrong, especially if a receipt isn’t very clear, but it’s usually just a quick edit and I’m done. It hasn’t been a big enough issue to change how I feel about the platform.

---

### Expensify's dashboard is so helpful!

- Overall rating: 5/5
- Reviewer: Sunshine H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

I've been using Expensify for about a year, submitting travel expenses for reimbursement. The system is incredibly intuitive and easy to use, making it simple to create labels and notes on receipts. My favorite feature is the dashboard, where you can follow an expensive through it's entire process in the system.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Expensify's dashboard is so helpful! It can walk you through labeling and submitting an expensive, and then it keeps track of the expense for you as it goes through the system, keeping you apprised of the status. Everything is clear and well-designed too!

#### Cons

Not really any cons, but it took me a few minutes to figure out my first expense submission. After that, it was easy!

---

### Simple and Efficient Expense Management

- Overall rating: 5/5
- Reviewer: Shubham Y.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Expensify has been positive. It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals. The automation reduces manual work and helps keep expenses organized. While some settings and reporting options could be more intuitive and flexible, the product is generally easy to use and has made managing business expenses more efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Expensify is how simple it makes day-to-day expense management. Receipt uploads are quick, expense details can be captured with minimal manual entry, and submitting and tracking expenses is straightforward. The reporting and approval features also help keep everything organized and save time compared with managing expenses manually.

#### Cons

The interface can feel a little confusing in some areas, especially when setting up policies, approval workflows, or less frequently used features. Some reporting and customization options could also be more flexible. Occasionally, expense details extracted from receipts need manual correction, so it’s still important to review submissions before finalizing them.

---

### Simple and easy to use

- Overall rating: 5/5
- Reviewer: Varun S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall I am satisfied with my experience of using Expensify and all my requirements have been met with no issues observed

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to navigate and use. Simple and intuitive interface with easy navigation. No downtime observed. Cloud based and can be accessed from anywhere

#### Cons

No cons observed till now. Only thing I observed was the new version was not as appealing as the old one so I continued to use the old version

---

### Seamless Expense Management for Bookkeepers and Clients

- Overall rating: 5/5
- Reviewer: Chris U. J.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Using Expensify both personally and with clients, it feels like a tool that is designed more around usability than complexity. As a user, it makes expense tracking much easier. Expenses are recorded right away, there’s nothing to remember later, and it’s easy to look things up when needed. Over time, it becomes part of a routine rather than a task. When working with clients, the difference is even more noticeable. Instead of repeatedly asking for documents or organizing information manually, data starts coming in naturally as clients use the app. This reduces the amount of back-and-forth and makes communication much simpler. It also works well across different types of clients, regardless of their experience level, which is especially important in a remote setup. People tend to keep using it once they start, and that consistency makes a big difference in maintaining a smooth workflow. Overall, it doesn’t replace bookkeeping, but it does make the entire process more manageable by improving how information is captured and shared. Expensify stabilizes data flow and makes collaboration much easier. Based on my experience, I’d rate it around 4.5 to 4.7 out of 5.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

One of the first things I noticed when using Expensify is how simple it is to keep using consistently. You just take a picture of a receipt, and SmartScan automatically pulls in the amount, date, and vendor, so there’s very little manual input involved. After a while, it doesn’t even feel like you’re managing expenses—it just happens naturally in the background. Forwarding email receipts is also very convenient. Instead of having to upload files manually, everything flows into the system with minimal effort. Being able to review expenses alongside card activity also makes it easier to keep track of spending in a practical way, not just for record-keeping but for day-to-day awareness. From a remote bookkeeper’s perspective, this ease of use becomes even more valuable when working with clients. Even those who are not familiar with accounting tools can start using it without much explanation, and in most cases, they continue using it without needing reminders. Over time, this naturally reduces the need to request receipts or follow up, and the flow of documents becomes much more consistent. Another major advantage is that Expensify can integrate directly with accounting software like QuickBooks. Expenses recorded in Expensify can be synced straight into QuickBooks accounts, which means bookkeepers don’t have to manually re-enter or reformat data. This integration helps create a seamless workflow between clients and bookkeepers and keeps the overall accounting process much smoother. The Expense Report feature is also straightforward. Clients can group their expenses and submit them without overcomplicating the process, which helps maintain consistency. Overall, what stands out most is that the system is simple enough that people actually stick with it.

#### Cons

From a user standpoint, there aren’t any major frustrations. The simplicity of the system actually works in its favor and helps maintain regular use. That said, the automatically captured details are not always perfectly accurate, so there are times when categories or minor details need to be reviewed or adjusted. From a bookkeeping perspective, this becomes more noticeable, as the data still requires a final review before being fully ready for accounting purposes. Also, since transactions are grouped into Expense Reports, there can be some extra steps when breaking things down for detailed categorization or reconciliation. However, this feels like a reasonable trade-off for keeping the overall experience simple and user-friendly.

#### Reasons for switching to Expensify

While clients sometimes found Dext confusing and had trouble submitting receipts correctly, as a bookkeeper it provided useful reporting and basic spend analysis. Even with these strengths, Expensify was chosen because it simplified the process for clients of all ages, automated receipt capture more reliably, and made bookkeeping and reporting smoother overall.

---

### Expensify Has Been a Game-Changer for My Expense Management

- Overall rating: 5/5
- Reviewer: Andrea M.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

What really stands out is how intuitive the interface is. Creating expense reports is straightforward, and the approval workflow keeps everything organized. My accountant loves how clean and detailed the reports are, especially during tax season.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

After using Expensify for over three years, I can honestly say it has transformed how I handle expenses and made my life significantly easier. The app's receipt scanning feature is incredibly accurate - I simply snap a photo and it automatically extracts all the relevant details like merchant, amount, and date. No more digging through pockets full of crumpled receipts or trying to remember what that random charge was for weeks later.

#### Cons

Training - there doesn't seem to be any training available for onboarding new employees or support for executives.

#### Reasons for switching to Expensify

My org did not use Concur so I needed to adjust.

---

### It truly makes your life easier

- Overall rating: 5/5
- Reviewer: Sergio V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

It truly makes your job easier to the point where you stop worrying about your expense reports. No more loose receipts in your pocket!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have used different tools in different companies, but I must say Expensify is the most useful and intuitive.

#### Cons

There isn’t something bad. From uploading receipts to getting paid, it is all an amazing experience.

#### Reasons for switching to Expensify

This is a new conpany that uses Expensify instead of SAP Concur

---

### Love it and use it daily

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Great overall experience and would recommended to other companies for their employees to utilize on a daily basis.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Expensify has been great for managing my weekly work expenses. I’ve never had any issues, and the service works really well.

#### Cons

Photos sometimes don't match with expense but doesn't cause an issue when submitting for review. Still enjoy the service

---

### Easy, easy, easy

- Overall rating: 5/5
- Reviewer: Wayne C.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Overwhelmingly positive. Compared to manually reconciling receipts this is a no brainer. User interface is super simple through the app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use. Receipt posts to the account, attach the picture, chose a profit center, code it, and I'm done. Takes out so much work on the back end.

#### Cons

Occasional issues with double posting if I scanned the receipt prior to it posting. I just wait until it posts to upload the receipts now.

---

### Effortless Expenses

- Overall rating: 5/5
- Reviewer: Gina D.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

I've had a very positive experience using Expensify for work expenses like travel, shipping, and supplies. It's intuitive and easy to use, even for non-admin users. Receipts upload automatically with instant notification. If you need to manually upload, it is fast and seamless. Expensify saves time, reduces friction, and I highly recommend it for anyone needing a reliable, user-friendly expense tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized.

#### Cons

New upadted interface takes time to adjust, but I appreciated having the option to switch back since I didn't need to invest time learning it.

---

### Awesome Experience with Expensify!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Expensify has been great. It is a useful and reliable tool for managing expenses efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had.

#### Cons

The platform sometimes has bugs and technical issues that slow down my workflow and can be frustrating to resolve.

---

### Travel & Expense Reporting Made Easy via Expensify Mobile App

- Overall rating: 5/5
- Reviewer: Kait N.
- Verified reviewer: Yes
- Industry: Libraries
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I love the mobile app, it has an easy user interface and allows me to live-capture my receipts in real time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The mobile app is extremely easy to use for my expense reports when traveling for work. Given I’m in outside sales and on the road a lot this makes my manager super happy because I’m able to capture my expenses as I go and turn in my final expense reports in a timely manner. I use to be horrible about back tracking to scan receipts and uploading for approval. The app eliminated this barrier for me and now I don’t mind doing my expense reports.

#### Cons

Sometimes it’s hard to find receipts that haven’t been auto tagged to a transaction yet or finding them if you de-emerge a duplicate charge entry.

---

### Easy to use

- Overall rating: 5/5
- Reviewer: Chris G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, experience has been great. App and desktop work seamlessly together, data transfers over well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great to have the app available when traveling. Data imports to website seamlessly. Notifications when status of reports change or there are issues.

#### Cons

So far, nothing I have not liked. There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds

---

### Decent quality-of-life functionality but some of the core workflow with adding receipts can be better

- Overall rating: 5/5
- Reviewer: David L.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 51-200 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I think it's a well usable tool but there are some areas of improvements. First, I would like to be able to remove receipt images on my profile. Second, I think there should be an option to check "missing receipt" or "no receipt was provided" to handle cases where a receipt was simply not provided from the merchant, and a textbox that allows the submitter to add context. Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I liked some of the features including OCR scanning of receipts as it made submission of international receipts easier. I also liked the mileage tool and that it can handle multiple stops.

#### Cons

Some of the UI is very buggy or isn't intuitive. When submitting receipts, it automatically pauses your workflow while the OCR is reading it. This can take several minutes and sometimes it's far quicker to submit details manually. Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying.

---

### Expensify! Great little reimbursement application.

- Overall rating: 4/5
- Reviewer: Roberta O.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Fairly easy once it is set up but I wish there was a how to do template I could follow each time. I do have a mobile app so I can take pictures of my receipts and upload them easier.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Fairly easy once I set it up and I get reimbursed really quickly. I can upload receipts and put in my information for mileage reimbursement quickly.

#### Cons

A little confusing how to get a receipt uploaded. Easier to do on my phone then on desktop, but easier to request and manipulate on the desktop.

---

### A great application to track expenses on the fly

- Overall rating: 5/5
- Reviewer: Dominic K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

This is a Great product; I capture my expenses as soon as I make my purchase. Before having Expensify, I missed items regularly and forgot to claim them back. I also use it to track my reports and validate I get the correct reimbursement. I have recommended this to work colleagues, and they now also use it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to capture receipts on the go and allocate to specific reports and then reconcile with my work expenses system.

#### Cons

I find the new interface difficult to navigate, luckily there is still the option to utilize the original version.

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### User Friendly, convenient!

- Overall rating: 5/5
- Reviewer: Joshua M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very user friendly! I have to use it for work and I really love the GPS tracking feature, it makes things so easy to submit mileage. It's also really easy to submit Cell Phone bil.

#### Cons

I haven't found any yet! Like I said, everything is pretty easy and user friendly. I like how easy it is to submit expenses.

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### Simple to use and less typing

- Overall rating: 5/5
- Reviewer: Andrew R.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

My company uses Expensify for expense reimbursement. It's easy to use, and I especially love that I can take a picture of a receipt with my phone and have the system fill out the majority of the fields in the expense report, or forward an email receipt (like a hotel or airline receipt) directly to Expensify to add the expense.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Taking receipt photos in the app, uploading photos of receipts, and email forwarding receipts all allow expense entry with less typing.

#### Cons

My company has a lot of fields in every expense, and not all of them go to the right default, so I have to go through and set the same values on every expense.

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### Easy and Efficient Program to use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

We've been using it for three years and being reimbursed quickly has pleased staff, especially not having to fill out a bunch paperwork, printing out maps, etc.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is a very easy program to learn how to use and it has efficiently helped our agency reimburse staff quickly. For both staff and our finance department, it has helped reduce the amount of paper that is needed to be filled out, turned in and then filed after approval. This has helped us decrease the amount of paperwork boxed up in our storage room as well as help us lessen our ecological footprint lessening the amount of paper and toner used.

#### Cons

Took a couple of tries to get it right, otherwise there isn't any further cons. Perhaps a video module that does a walk through for new staff.

## More reviews

[Next reviews](https://www.softwareadvice.com/accounting/expensify-profile/reviews/?page=2)

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Expensify Reviews, Pros and Cons - 2026 Software Advice