All GoCodes Reviews
1-25 of 223 Reviews
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Francisco
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Ease of use
I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it
CONSNo dislikes so far, haven’t run into any issues
Vendor Response
Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!
Replied August 2018
Jordan
Furniture, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
GoCodes for Commercial Furniture
Fantastic product and very responsive customer service and support. The team at GoCodes made it very simple to set up and provided plenty of support during the onboarding process.
PROSGoCodes has been a great addition to our toolset. We utilise it to manage our sample and trial stock across multiple storage facilities and client sites. Our Sales team use it for issuing and tracking samples, retrieving quick information on products and locating samples in storage. Our Operations team use it for stocktaking and depreciation. Its great having a single source of truth which can be updated and accessed by all our mobile phones. We can now ensure we don't have lost samples and saved time in our stocktakes.
CONSOne pain point which isn't a fault of the software is that our storage facilities have poor mobile reception, which means that when we stocktake we take photos of the barcodes and scan them later once we have reception again. It would be great if the app could cache the scanned barcodes then update them once the app goes back online.
Vendor Response
Hello Jordan, thank you for the great review, we appreciate you taking the time to respond. You suggestion to cache scans when their is not network available has been forwarded to the development team for review. We also have an option where you can use a Satellite Internet connection which will work from almost anywhere.
Replied July 2022
John
Biotechnology, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2019
Lacks necessary functionality and requires technological improvements
The bar code scanning feature and mobile app.
CONS1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User). 2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.
Reason for choosing GoCodes
Wasn't here when that decision was made. Now in my power to change that.
Reasons for switching to GoCodes
Was not my choice and now that you have raised rates we are considering dropping GoCodes and just catching up the Excel sheet, which can do all functions that GoCodes can.
Vendor Response
Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.
Replied November 2019
Melissa
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great Program for Organizing Inventory
We are greatly satisfied with using GoCodes at the ALS Association St. Louis Regional Chapter. While it is time consuming to scan and enter everything on the front end, it makes it so easy to keep track of who has what piece of equipment and what is available to our patients. The app is user friendly and makes the process of checking in/out so easy while on the road.
PROSThis is an easy to use program that allows me to inventory all of our assistive technology and durable medical equipment that we loan out to patients. The app allows us to check in/out on the go and with ease. I can easily run a search to see how many of each type of device we have and what is available to loan out.
CONSI wish there were more features in the reports that can be ran (ie how long a piece of equipment has been out).
Vendor Response
Hello Melissa, thank you for taking the time to share your positive review of GoCodes. I'm pleased to hear that we're helping you track and manage your loaned DME equipment. You mention wanting a report that shows how long a piece of equipment has been checked out. Did you know you can get that information from the Asset Assignment report or via the Enterprise Reporting feature were we can show how long each item has been checked out, measure utilization and more.
Replied July 2022
Terry
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Product
Fantastic! We were lost without this and it has provided great structure.
PROSProvides ability to apply a GoCode to an asset and create history and details that can be accessed at a later date. For equipment being sent to customers around the world this makes it very easy to track location and details for spare parts and preventative maintenance.
CONSSometimes noticed slow access but I believe this depends on internet access and location. Have had the stickers come off in certain wet environments.
Vendor Response
'Fantastic! We were lost without this and it has provided great structure.' what a great comment. Thank you for sharing your feedback. You mentioned that some sticked had come off. Did you know we offer rugged custom label options designed for use in harsh environments. Please let us know if these would be of interest?
Replied August 2022
Tom
Verified reviewer
Photography, 1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2019
Held my inventory list hostage
As a small Photographer in DC we didn't find ourselves needing to use it every day or in some cases every month. Therefore we simply wanted to use it when and as needed. Sadly the team had no interest in helping us when we needed the files. We had started to use them very early on when you could create your own asset tags - we had ordered a bunch of them and it took us a long time and we still haven't even gotten to use them all however the GoCodes teams wouldn't let us use them or even refund us just because we didn't really meet their client model.
PROSThe concept of it is great, However for us it just seemed like they didn't have services for the little guy
CONSwasn't friendly to the small business owner
Vendor Response
Hello Tom, sorry to hear that things did not go as planned. As a GoCodes customer, you can view and download your asset data at any time. We always make it available to you from your online account. If you contact us with more information we can work to resolve any issue you had with our services.
Replied January 2019
Patrick
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great for small business!
So far we are happy with the experience. it has definitely helped in the areas we needed it to.
PROSEase of access and the interface are fairly easy to use. You can access this software and use it in the field or at the office. Great for inventory tracking and rental equipment.
CONSSometimes things can get lost in the system of did not register when "checked out" minor bugs here and there but normal for most online systems.
Vendor Response
Hello Patrick, we appreciate you taking the time to provide a very positive detailed review of GoCodes. You mention sometimes things do not register as checked out. If you can share more information or recreate the issue we would be delighted to help get it resolved. You can contact our support team via online chat, phone or email.
Replied July 2022
Jose
Warehousing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2022
Need More Detailed Reports and Be Able to Modify Reports
Ok
PROSEase of use and setup. Works on mobile devices.
CONSVery limited reports - Need to better modify reports as needed. More options
Vendor Response
Hello Jose, thank you for taking the time to review GoCodes. Sounds like you need additional reporting features which we offer as an optional add on to accounts. With our reporting add on, you can build your own custom reports, charts and dashboard, down and email them to your team and more.
Replied August 2022
Steven
Medical Devices, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
Go Codes Admin
Easy to use, and helps us keep track of our assets.
PROSEasy to use. Also easy to explain to our medical reps on how to use the system.
CONSat the moment we having one problem whereby when we scan multiple sets on the mobile app, it checks in some and not all the sets.
Reason for choosing GoCodes
Did research on the internet, and found Go Codes to be the best solution for our business.
Vendor Response
Hello Steven, thank you for taking the time to review GoCodes. Love to hear that you rate us 9/10 overall. On you con list, when you scan multiple items to check in, it will only check in items that are currently checked out. It warns you of this before completing the check out. If you are seeing something else, please contact our support team via phone, email or chat and we would be delighted to help you.
Replied August 2022
Bob
Electrical/Electronic Manufacturing, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Positive
Easily finding tools that are checked out
CONSHow the tools are listed. Tryin* to find a specific tool n the list
Vendor Response
Hello Bob, thank you for taking the time to review GoCodes. Glad to hear you rate our ease of use 5*. You mentioned ways to find tools in the list. We have a few feature to help with that. First, you can so a search using any known information about the tool. Did you know you can also add filter to any of the column headings in the Asset List to narrow the search as well. If this does not help, please call, email or chat with a member of our team. We would be pleased to help you.
Replied August 2022
Joshua
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Tools and Safety Equipment Inventory
Amazing! We will continue to use Go Codes for all of our inventory, and fleet, needs. It has saved us so much time looking for tools and shortages. And time is money!
PROSGo Codes is extremely User Friendly. Anyone with a basic knowledge of computers and/or smart phones can easily learn how to utilize the entire system in just a couple of hours. The features of this product are simple enough that I can easily manipulate menus, change information, update photos and change descriptions. we have used it for all of our tools, safety equipment and Fleet Vehicles.
CONSThe only feature I wish I had, is the ability to create "kits". For example; if we issue a tool kit to a carpenter, we have to add each tool to Go Codes and then add a key word that will allow us to easily find each tool for that particular kit, without having to spend a lot of time searching. Adding a "kit" feature will allow us to add entire kits, with an attached inventory sheet listing each tool in that particular kit. So, if one carpenter is issued "Kit 1", all I have to do is search "Kit 1" and each tool will populate under that one kit.
Vendor Response
Hello Joshua, thanks for the great review. We're glad your seeing the benefits of using GoCodes to track and manage your tools and equipment.
Replied July 2019
simon
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2016
Review from Norway
GoCodes is a great management system and very easy to use. I would how ever pay more for a better product. There are a few things that don't work as one would wish. for example different time zones don't work. export to excel does not work. There are a few more features that would make it better and i would pay more for.
PROSi can see were may assets are on a map. and see all assets info on my mobile or pc.
CONSI would like to be able to personalize my account more to our market, I would like to be able to print off of see my assets in Excel, and also with my own Custom Fields, (not possible for me although they say it is) . The date and time zone is a bit problem for us to know when the asset whats installed or purchased 02/04/16 means the 02 of april for us in norway but for gocodes it means 04 of febuary. so this is a feature we cannot use correctly
Vendor Response
Thanks for the review. It's possible to export to Excel, there are sometimes some Excel settings which need to be updated for use outside USA/UK. Contact us directly and we can help with this. We are working on adding the local time zone feature.
Replied November 2016
Allison
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
Saves us money and helps avoid conflict!
We use this software for rental items, and while it only allows us to keep one picture, and does not yet provide notifications to admin on check-in and check-outs (assignments), it has helped the warehouses and customer service team IMMENSELY in communication about the items, and our customers find it hard to wiggle out of paying for lost items that are clearly scanned out to them and not returned. We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well! thanks GoCodes!
PROSThe images, custom fields, app tools, and location services.
CONSNo email to admin on assignment and unassignment
Vendor Response
Thanks for the review. We are evaluating adding asset assignment notifications as a new feature.
Replied November 2016
Jackie
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
GoCodes Review
IWe have had a good experience with GoCodes, it seems very easy to use from both the mobile and web platforms.
PROSI like the ability to print our asset list by location so we can always have our foreman verify the assets on their job.
CONSI think there are too many options to list for each asset, it should be kept more simple.
Vendor Response
Hello Jackie, thanks for the great feedback. I wanted to let you know that you can remove the asset options by hiding unused datafields. Let us know if you need assistance with setting that up.
Replied January 2019
Nick
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2019
Decent product
Overall works well does what I need and what I expected. Won’t say it exceeds my expectations but is a decent asset management tool
PROSMaintenance of our equiptment tool very helpful. Monitoring where it was last scanned
CONSIt’s tough to scan in limited light. And the scan sticker has a tough time staying on our often used landscape equiptment
Vendor Response
Hello Nick, good to hear your feedback that GoCodes was very helpful. You mentioned scanning in low light and did you know that you can turn on your smartphone light to solve that issue. Also you mentioned the labels. We offer a range of tougher materials like metal foil and metal tags which may be better suited to your project.
Replied March 2019
Robert
Education Management, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY