GoCodes

RATING:

4.3

(225)

About GoCodes

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, construction, engineering and health care industries. Key modules include fixed asset accounting, inventory management, field service request, maintenance management and GPS tracking. GoCodes has a central database that tracks asset information like maintenance scheduling, cost, depreciation, warranty, check in/out and location. It also updates inventory information by tracking product using smart devices. The GoCodes solution includes patented QR code asset tags and labels. Once the asset tag is scanned, public asset and company information can be viewed, and a message is sent to the company. Employees can log in to view and update asset inf...

Awards and Recognition

FrontRunner 2023
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GoCodes Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for GoCodes

1 - 5 of 225 Reviews

User Profile

Dwight

Verified reviewer

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great system

PROS

easy to use and set up not hard to navigate

CONS

don't like the way it works on apple products work with it needs work

Vendor Response

Hello Dwight, thanks for taking the time to review our product. Please let us know what suggestions you have for the Apple App? We have a new version scheduled for release later this month and it will include iPad support too.

Replied January 2019

Jordan

Furniture, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

GoCodes for Commercial Furniture

Fantastic product and very responsive customer service and support. The team at GoCodes made it very simple to set up and provided plenty of support during the onboarding process.

PROS

GoCodes has been a great addition to our toolset. We utilise it to manage our sample and trial stock across multiple storage facilities and client sites. Our Sales team use it for issuing and tracking samples, retrieving quick information on products and locating samples in storage. Our Operations team use it for stocktaking and depreciation. Its great having a single source of truth which can be updated and accessed by all our mobile phones. We can now ensure we don't have lost samples and saved time in our stocktakes.

CONS

One pain point which isn't a fault of the software is that our storage facilities have poor mobile reception, which means that when we stocktake we take photos of the barcodes and scan them later once we have reception again. It would be great if the app could cache the scanned barcodes then update them once the app goes back online.

Vendor Response

Hello Jordan, thank you for the great review, we appreciate you taking the time to respond. You suggestion to cache scans when their is not network available has been forwarded to the development team for review. We also have an option where you can use a Satellite Internet connection which will work from almost anywhere.

Replied July 2022

John

Biotechnology, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed November 2019

Lacks necessary functionality and requires technological improvements

PROS

The bar code scanning feature and mobile app.

CONS

1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User). 2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.

Reason for choosing GoCodes

Wasn't here when that decision was made. Now in my power to change that.

Reasons for switching to GoCodes

Was not my choice and now that you have raised rates we are considering dropping GoCodes and just catching up the Excel sheet, which can do all functions that GoCodes can.

Vendor Response

Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.

Replied November 2019

Anatoly

Furniture, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed May 2021

Gocodes Review

Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.

PROS

What I like most is that it provides a fast and easy solution to keeping track of the furniture we have loaned-out.

CONS

This software has potential to be very good, but it lacks some features. 1. Images in Asset List view: Could be improved by thumbnail images for all assets. Currently, the user needs to hover over one by one in order to see a the asset image, or change views entirely. 2. If I check-in an asset manually, it still shows the previous scanned location on the map. A work around is to always scan assets when we check them in, but do not always have time for that. We can manually change the location, but it is also time consuming. If we check in at our location, it is obvious that the asset has moved. IT would be nice if this could be automated better. 3. Ability to do basic editing of asset images. Simple Rotate, Crop, Mirror, Would make it much faster and easier. Currrently we need to edit each image before uploading, and if we want to make a change, like show the asset in a mirrored position or increase the images brighness, we need to upload a new image entirely.

Vendor Response

Hello Anatoly, thanks for sharing your feedback and suggestions. I will share you feedback with the development team.

Replied May 2021

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2019

GoCodes Asset Management Review

My Overall experience has been good using GoCodes. I find it does help me with my day to day jobs.

PROS

Simple Set up. Easy to use. Doesn't take up to much phone space.

CONS

Software can be slow at times. I have found nothing else which has been a problem for me.

Vendor Response

Thanks for the review. We are concerned about your comment regarding the response time. We implemented a major system upgrade in Q4 2018 and that should result in sub second response times for many requests. Can you share the specifics with our support team and they will get this resolved support@gocodes.com

Replied January 2019