All Indy Reviews
1-25 of 101 Reviews
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Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Indy is the best replacement I've ever found so far.
I am living in a country where the dollar conversion is really huge. I used HelloBonsai before but I cannot keep up with its pricing. When I found Indy, I can say that this is the most affordable CRM I found. Also, it has the robust features that I love the most and looked for a CRM - creating proposals and contracts, adding contact, creating projects, time tracking, task tracking and file management. They also have a chat feature which I never used but can be an edge to any other CRM out there. For a freelancer/one-person agency, Indy saved my time from client management and organized everything for me.
CONSI can see that Indy is fairly new in the market. There are things that needs to be improved on such as currency localization. Right now, they only accept USD as currency for invoices. I hope they can globalize in the future. Also, I want to point out about automation. I hope we can add few more automations in the system.
Vendor Response
Hi there! We're happy to hear that you were able to find a tool that meant your business needs at an affordable price. That's our main mission here at Indy you need a tool that works as hard as you do without breaking the bank. Thanks for the feedback. Global currencies are on our radar and we're hoping for a release very soon. We're also looking at ways to improve our product and automation is an area we'd like to explore. If there are specific automations you'd like to see here, please let us know!!
Replied March 2022
Aquarius
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
A good starting place for new freelancers
Overall the experience has been good, and I look forward to more improved features.
PROSEasy to use, responsive customer service. The cost is very reasonable, and the team is regularly making improvements to the platform.
CONSThe time tracking features are not intuitive or robust. I use an external tool to track time. I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items. I would like to be able to modify the built in contract templates beyond just the essential info.
Reason for choosing Indy
More features than I needed, higher price point.
Reasons for switching to Indy
Bonsai's payment terms were very confusing, and I appreciate that Indy connects directly to the processors. I felt like the customer service was a little rude, and I don't do a super high volume of contracts or invoices, so I switched to save money.
Vendor Response
Hi Aquarius, it's great to hear that you're loving Indy's ease-of-use and dedicated support team we're always here and happy to help if anything arises. We're also working hard to release new features to help improve your workflow and we have some exciting things planned. Thanks for the feedback on Time Tracker. We'll take a look and see how we can improve the tool. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product.
Replied July 2022
Nathan
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
2
Reviewed July 2022
Indy is good, but has a way to go
I like it, wouldn't recommend it till bugs get sorted out...I want FULL branding...and nothing that says Indy.
PROSI like that I can easily manage all my projects and not have to click twenty times to find the status of a project
CONSI want FULL custom branding. I'm tried of my emails coming from Indy....I don't want my clients to know I use Indy
Reasons for switching to Indy
Cost
Vendor Response
Hi Nathan, it's great to hear that Indy has been able to help with project management. We really appreciate the feedback on more custom branding options and it's on our radar. Please don't hesitate to reach out to our support team if you have any other valuable feedback.
Replied July 2022
Andrea
Management Consulting, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great application!
I needed a simple interface for contracts and proposals and light contact management. I love that I can host forms, proposals, and contracts all in one place. You also cannot beat the price point for the value!
CONSIt's a newer program so there are some additional features I'd like to see down the road. But the price point is so good and the program itself is so easy to use that I'm willing to wait out for some additional features, like linking forms to contacts.
Reason for choosing Indy
I wanted something a little simpler and more intuitive.
Reasons for switching to Indy
I wanted something a little simpler and more intuitive. I didn't need (or want) all of the Dubsado features; Indy provided all of the features I really wanted.
Vendor Response
Thank you for being a valued Indy member, Andrea. We built Indy to be simple yet powerful so we're glad to hear that it has all the tools and features for your business. You can add a lead from Forms as a contact by clicking the 3-dot menu next to the name and then clicking 'Add contact'. If you are looking for something different (or not seeing this on your end), please reach out to support. Also, we love feedback! You can reach out to support at any time to submit feature requests. Feedback allows us to continuously develop and improve Indy.
Replied October 2021
Nathan
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
VERY responsive customer service
I loved their forms and their project proposals. I hit a wall with their integrations and the chat platform. They're US-centric at the moment but they told me they're rolling out international currency support in a few weeks.
PROSVery friendly to use, very easy to integrate forms with my Squarespace website with a block of code
CONSIntegrations. Very few integrations (as yet). You would use a lot of this INSTEAD OF Google Workspace.
Reasons for switching to Indy
Bonsai hit me with a currency conversion fee when no such thing occurred. Not advertised anywhere, no explanation until I contacted support.
Vendor Response
Hi Nathan, thanks for the feedback! We're happy to hear that you enjoyed using Indy's Forms and Proposals tools. International support is something we're focusing on and we have some exciting releases coming out for that shortly. Intregations are also something we're looking into. Please let our support team know if there are any specific integrations you'd like to see (outside of the CRM and email integrations that have been discussed). All the best!
Replied March 2022
Quincy
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2021
Best software for the beginning small business owner
I needed a simple service to do invoicing, possibly create standard documents to use for new clients, and at some point expand the business.
PROSThe Indy service has made the invoicing process easier, and provides a variety of ways to get paid. The UI is extremely intuitive, and its priced just right for getting started with a small business.
CONSAll the features are great, even the ones I don't use regularly look appealing. Wish there was a tax recording/filing feature included as well.
Reason for choosing Indy
It provided invoicing, various payments methods, standard documents, simple UI, and chat all in one place.
Reasons for switching to Indy
Lack of options for payments. They are now making changes, but it's probably too late. I'm into Indy now.
Vendor Response
Hi Quincy, thanks for being a valued Indy member! It's amazing to hear that we've made the invoicing process easier. This is exactly what we were going for with all our tools we hope you see that as you test out some others. I've forwarded your feedback about a tax recording/filing feature to the team for consideration. Please don't hesitate to reach out to support if you have any other feedback. Feedback like yours allows us to continuously improve and develop Indy.
Replied December 2021
Ryan
Design, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Indy takes care of business
I'll use Indy over Bonsai and the other competitors because there is a free model that suits my needs for now, along with room to grow into paid models when I pick up more work.
PROSMany logistical aspects of preparing proposals and contracts are difficult for freelance workers to learn on the go. Indy makes it easy for people like me to take care of these necessary professional aspects without the steep learning curve of learning to draft contracts.
CONSThere are a number of aspects in the proposal drafting that lack flexibility. When including an estimate, sometimes it is helpful to have a line item with quantity zero (0) to present the client with optional add-ons. Additionally, a "discount" line item appear and cannot be removed; it's a bad optic to show a client "hey, some people get a discount but not YOU. Discount is ZERO DOLLARS."
Reasons for switching to Indy
Budget concerns; having a free base model with room to grow into paid models is exactly what I was looking for.
Vendor Response
Hi Ryan, thanks for being a valued member. We understand that creating proposals and contracts can be daunting so we're happy to hear that Indy has helped ease the learning curve. We'd love to talk with you more about line items and see if you're looking for more flexibility there or the ability to create packages for your clients to choose from. Regarding the discount in proposals, we've actually released an update last week that should fix this issue. Please don't hesitate to reach out to our support team if you still see this issue.
Replied March 2022
Aidan
Media Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
An all up invoice and contract system that doesn't drain your bank!
Very happy with the software. It's always a win when you find software that actually works at a pricepoint that makes sense.
PROSI absolutely love the contract builder that Indy has. It's easy and intuitive to navigate. Coming from honey book for the past three years, I'm so happy I found Indy, Invoices look great and are easy to generate. the desktop and mobile app are seamless. Very happy with the functinality.
CONSI wish there was a way to send the contract and invoice together in one email. Maybe there is a way. haven't found it out yet.
Reason for choosing Indy
Price and function
Reasons for switching to Indy
Price and function
Vendor Response
Hi Aidan, thank you very much for sharing your feedback. We are so thrilled to hear that it is easy to create great-looking contracts and invoices while providing a seamless way to run your business while at home or on the go. Regarding sending 2 items in one email, I have forwarded this feedback to the team for feature consideration. In the meantime, you could create an invoice and share it via a link instead of the email service. Then when you create/send your contact, add the invoice link into the email body for the contract email. When your client receives the email, they'll see the block for the contract and an active link for the invoice. If you reach out to support, I can provide you with a step-by-step tutorial with images. Additionally, if you ever need anything at all, please reach out to us via the in-app support chat button.
Replied December 2021
Rob
Graphic Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easiest invoice platform + best value for your money
I'm able to spend less time on invoicing and billing, literally 5 minutes to create an invoice.
PROSFirst, best value for your money. Super easy to use, you're able to duplicate invoices, integrate Stripe just for certain invoices and keep track of payments all very convenient and easy.
CONSI guess if you could import data for tax purposes that would be useful.
Reasons for switching to Indy
Too expensive
Vendor Response
Hey Rob, thanks for being an Indy member! We're happy to hear that you're loving Indy's Invoices tool. We strongly believe you should keep the money you earn which is why we've made the Pro Bundle so affordable. I'll be sure to pass along your feedback about importing tax data to the team. Feedback like this allows us to continuously improve and develop Indy. Please never hesitate to reach out to support with more feedback.
Replied October 2021
Stephanie
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
I'm obsessed with Indy
I'm obsessed. It's been helping me keep track of which clients haven't paid me (and more importantly how long it's been since they paid me) and how long it takes for my invoices to get paid in general.
PROSIndy helps keep track of EVERYTHING. I can login every morning and know what I have to do throughout the day. I have reminders in my email about important tasks and meetings, as well as due dates that are coming up, so I know I'm staying on top of things. I'm just starting out with my business so it's very important to me to be able to deliver for my clients, and Indy has been doing a great job of making sure I don't drop the ball.
CONSAnything I don't like has been minimal, and is usually something I can take care of on my own. For instance the client management, when sending invoices, forces you to initially address it to a specific client rather than the business that the client/contact works for. It's something I can go in and edit easily though, but it would be nice to be able to put the organization as the client and simply name contacts there without having them become the only point of contact for the organization.
Vendor Response
Hi Stephanie! Thank you for being a valued member. We're happy to hear that Indy has helped you keep track of everything so you can keep your business running smoothly. I have forwarded your feedback about creating companies as a contact with different people associated with that company. Please don't hesitate to reach out to support if you have any other feedback on what you'd like to see on Indy.
Replied December 2021
Sara
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
Streamlined
I have absolutely loved streamlining all of my processes into one platform. Being able to do project management, time tracking, tasks, contracts and invoices in one place has been a dream!
CONSI would love to see clearer information on what using Indy is like from a client's perspective, and be able to customize that experience for more collaborative work.
Reason for choosing Indy
Price was right, and had most of the features I was seeking.
Vendor Response
Hi Sara, thanks for taking the time to leave feedback it's greatly appreciated! We're so happy to hear how Indy has helped streamline your business. This year we are focusing on improvements meant to enhance your client's experience and make collaboration more efficient. If you'd like to know how we plan on solving this or have any other feedback to share, please reach out to our support team. We'd love to talk to you.
Replied February 2022
Nakia
Design, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Indy is stress fre
Overall Indy as been a great experience.
PROSIm defiantly someone who overthinks and gets easily overwhelmed with "wordy" CRM platforms that requires me to spend too much time figuring how to use them. With Indy I very at ease and comfortable. Everything is minimal and straight to the point.
CONSI would love to see more templates for emails and automations for things to flow easily. I would like to be able to schedule 1:1 meetings with clients. I also would love to see a Kanban board for task progress. Also a client portal would be awesome !!!!
Reasons for switching to Indy
I wanted to find a CRM tool that was simple and stress to use
Vendor Response
Hi Nakia! It's great to hear that Indy is making it easy for you to run your business without all the stress. The indie life is complex and our team works hard to release tools and features to make it simpler. Thanks for all the feedback. Some of these features are actually already on our radar! I'll be sure to pass those that aren't over to my team for consideration. You can schedule meetings with clients using the Calendar tool if you integrate your Google account. If you'd like another way to schedule, please contact support that way we can delve into this topic further. I'd also love to talk with you more about your feedback. Looking forward to hearing from you!
Replied October 2021
Danielle
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
I recommend Indy often!
I have been using Indy and have not looked back. I haven't had the need to search for other software, and I love how I can manage my invoicing and contracts all in one stop. I am thinking of using the intake forms as well!
PROSI found the software quite robust at a price point I could easily afford. This was critical for me, as I shopped around for a lot of different software. I find it very easy to use and it supplies so many things I have yet to fully utilize.
CONSWhen I was designing my proposals, and I had a title, it had a big white box around it. If I tried to put the header into my image, my proposal had no title. Just a design thing, but it made it a challenge to make it look the way I wanted. BUT, the ability to embed my book calendar right into the proposal = perfect!
Reason for choosing Indy
Price was a big one, but also... I just don't need all that dubsado offers. I used it in my client's business but I couldn't justify using it at this point.
Reasons for switching to Indy
Time tracking was part of it, it was just unreliable. Also, I felt like it was pretty glitchy and limited
Vendor Response
Hi Danielle, it's so great to hear that Indy was able to offer a robust set of tools to manage your business at an affordable price. We just released a new design/layout today to the header section of proposals that should fix this issue. When you have a moment, take a look and let us know how it's working for you! Also, please don't hesitate to reach out to our support team if you have any other feedback.
Replied July 2022
Freddy
Graphic Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great features and much more affordable than any other platform.
Amazing!! Its now a huge part of my workflow as a freelancer.
PROSFeatures are great. Interface is easy to use. Pricing is affordable. Contracts, invoicing and proposals are vital to my business.
CONSHonestly, I love the product as is and can’t wait to see how much it grows!
Reasons for switching to Indy
Pricing and payment issues from Bonsai.
Vendor Response
Hi Freddy, we really appreciate the great feedback! We're so happy to hear that our all-in-one productivity software is vital for your business at a price that doesn't burn a hole in your pocket. We have some exciting things planned for this year and we can't wait to share them with you.
Replied March 2022
Dan
Online Media, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2021
Very Affordable
This application makes it super easy for my small business to setup contracts, create invoices, send invoices and receive payments. It's actually helped create more credibility for my very small business - making it look bigger and more professional. But most impressive is how inexpensive Indy is.
PROSTemplates for creating contracts Easy invoicing Easy client management
CONSStill can't seem to send a contract to two clients at once. Maybe it's just me, but that's the only thing that didn't seem to work when I tried it.
Vendor Response
Hey Dan! Thank you for all the great feedback and for being such a valued member. We're glad to hear that Indy has helped you set up and run your small business. You can send a contract to 2 clients but it may be a bit hidden. First, you'll assign a primary client. Then on the final send step, click the 'Recipients' tab to add an additional recipients. I'll be sure to share this feedback with the team so they can make this feature more accessible. Please don't hesitate to contact support if you have any questions or feature requests!
Replied October 2021
Maria
Market Research, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Indy, the best option for starting freelancers
As a platform Indy is very complete but the thing I like the most about the platform is their Client Support. Whenever you have a question or a problem, they help you right away in the most way.
PROSThe most impactful feature from Indy is the time tracking and invoicing. In my case I started to do freelance as a Virtual Assistant out of nowhere so I needed a platform to help me gain confidence with my client and make me look like a total professional. The contract proposal, time tracking and invoicing features help me quite a lot to be a better professional.
CONSThe only thing missing with Indy is the mobile app, it really would improve my work. Hopefully they will get it out soon
Vendor Response
Hi Maria, it's great to hear how Indy has helped your business. Thanks for the feedback on mobile! We're currently working on reimagining the Indy mobile experience and we'll have more to share on this as it develops.
Replied August 2022
Trisha
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
July, 2022
I love Indy! I've tried numerous other contract management softwares and Indy checks all my boxes!
PROSDaily task management; unlimited projects; invoicing
CONSAbility to archive projects that are complete. Filtering through completed projects to locate active is cumbersome. Would also like to see a visual counter of active projects, pending projects and completed projects.
Reasons for switching to Indy
Consolidating my daily tasks into one platform. Tired of using different softwares; looking for a solution where I can just log in and have everything I need at my disposal.
Vendor Response
Hi Trisha, we're happy to hear that Indy is checking all your boxes. Thanks for your feedback on Projects we'll have our team look into adding the ability to archive completed projects and a project counter to keep track of your projects. Please don't hesitate to reach out to our support team if you have any other amazing feedback.
Replied July 2022
Corky
Computer Software, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great tool for freelancers
I found the software easy to get used to and now it’s very simple to generate invoices.
PROSEase of setup. Payment methods are great and the fact that payments are recorded makes the workflow so easy.
CONSI does not have a Mac desktop timekeeping app.
Reason for choosing Indy
Hello bonsai
Reasons for switching to Indy
Ease of use
Vendor Response
Hi Corky, we're happy to hear you're loving Indy's ease of use and how you can quickly get paid with your preferred payment option in Invoices. We always strive to find ways to streamline your workflow so it's nice to hear we've been able to do that. Thanks for the feedback on Time Tracker we're always looking for ways to improve our product. We'll have the team review this and hopefully, we'll be able to get it added.
Replied July 2022
Jeannine
Verified reviewer
Executive Office, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
The Best Productivity Tool on the Market!
Since I first discovered Indy, it was called Tispr, and I loved everything about it. The convenience of having all of these features in one software, the price, the ease of using the software, and all of the resources that Indy offers. Plus, we are able to have our profiles featured on their platform!
PROSWhat I like most about Indy is the ability to create custom proposals and contracts and get an electronic signature. This saves me so much time, money, it's super easy to use, and it makes me look so professional.
CONSWhat I like least about Indy is the tasks manager. I do not use the tasks feature much, but it does not necessarily mean that I don't like it; I just don't use it. I am a little old school, and I enjoy writing my tasks down on paper.
Vendor Response
Jeannine, thank you for you being a valued Indy member! It is fantastic to hear that Indy is working so well for your business. Our team works hard to consistently meet and exceed expectations.
Replied October 2021
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
An excellent tool for freelancers and business professionals
I feel connect to this product after using it, and it has helped me grow my small business. It’s affordable, and the support staff is kind and proactive.
PROSThe product is incredibly user friendly and easy to use, and I can customize different areas (like my time tracking, invoices, and contracts) to be populated with my information.
CONSSo far, I use and enjoy all of the features Indy offers. They work great.
Vendor Response
Hi there, thanks for the love! We're happy to hear that you've been able to grow your business with Indy. We will continue to support your business by releasing features that will optimize your workflow. Please reach out to our support team at any time if you have questions or feedback.
Replied March 2022
Audrey
Apparel & Fashion, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Easy, Thorough Contract Templates
Indy is incredibly easy to use, I find it most helpful for drafting and customizing contracts. I have a need for a lot of contracts in my fashion design businesses, contracts with clients, contracts with independent contractors, contracts for referrals within my industry, etc. Its been an amazing resource and so much easier and cheaper than having a lawyer draft all of my contracts!
CONSSometimes I wish there were more areas I could customize or tweak the fine print to fit my needs.
Vendor Response
Hi Audrey, thanks for the great feedback! We're so happy to hear how Indy's legally-vetted contracts have helped your business. Good news! You can customize our templates to adjust the wording to fit your needs. You can find this option on the last step of the contract before you add your signature. You may need to scroll on the page to review the "Customize contract" button. Please don't hesitate to reach out to support if you need any assistance or have any other feedback.
Replied February 2022
Lorrie May
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Inexpensive for how great it is!
This software is amazing for how inexpensive the pricing is. The 7-day trial gives you the Pro version but even the free version is amazing. The company seems like they are constantly making changes and would recommend this for new freelancers.
CONSThere should be a teams for creating contacts option for this software. A lot of the main functions should have little nuisances changed or improved.
Vendor Response
Hi Lorrie May, thanks for the feedback! We're happy to hear that you're loving Indy's all-in-one productivity tool at a very affordable price. Indy was built for individual freelance professionals and entrepreneurs. Unfortunately, team/collaboration features are not available at the moment but we are looking to expand into the team space in the future. Please don't hesitate to reach out to our support team with information on the main functions that should have little nuisances changed or improved we'd love to hear more about this so we can fix this.
Replied July 2022
Vivian
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Indy is Where it’s at!
What i loved most is how easy it is to keep my clients in the loop on everything that is going on with their projects. They are just involved in the process as I am. It really is a one stop shop where I can invoice them, send proposals and include them on any project documents
CONSWhat i dislike about this platform is that the app for the phone is not as intuitive and does not have the same capabilities as you do on desktop. It really hinders my productivity as ai am on mobile half of the time.
Vendor Response
Hi Vivian, we're happy to hear that Indy is the one-stop shop for all your business needs. Thanks for the feedback on our mobile app it was built as a companion tool which is why it doesn't have all the tools and features the web app does. We're currently working on reimagining the Indy mobile experience and we'll have more to share on this as it develops.
Replied July 2022
LaKisha
Events Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Project management tool
I like that the software is easy to use. I can easily track projects and tasks. It's also easy to keep time when working and create invoices from those activities.
CONSThere are no features I dislike. The software is very user friendly.
Vendor Response
Hi LaKisha, we're happy to hear you love how easy Indy is to use for your business. We built our tools to be simple but powerful.
Replied July 2022
Shaunta
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Excellent Experience!
Upon searching for a product to use for invoicing, Indy came up and I've been totally satisfied. I always find the product that offers me easy use without frustration and Indy has done that for me.
PROSThe ease in the use of this product. I'm not tech savvy, and I'm able to use this product with ease.
CONSI'm completely satisfied and there are no cons where I'm concerned.
Reason for choosing Indy
I chose Indy over other products because when I came across the website, I was totally satisfied with what Indy was offering.
Vendor Response
Hey Shaunta, thanks for the feedback . We're happy to hear that you're loving Indy's ease of use. We built our product to be simple yet powerful so anyone can use it! Please don't hesitate to reach out to our support team if you have questions or feedback.
Replied January 2022