Indy

Indy

4.70

(97)

What isIndy?

Price Starts from

$5.99 per month

Indy is best for:

Accounting
Best For Small Business Sizes
Supports Cloud Based Platforms

The top things reviewers say:

Great value for money
Great ease of use
Great functionality

Indy is a complete admin suite freelancers, contractors, consultants, and side-hustlers can use to build their success through powerful marketing, workflow, and payment tools. Our mission is to give independent professionals the power to own it — their work, their growth, and their way of life. By connecting talented people to the right tools, Indy gives them complete control over their projects and their success.

The all-in-one freelancing platform for independent workers who want to own their work, time, relationships, and everything between.
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How much doesIndy cost?

Price starts from $5.99 per month

Our Pro Bundle is now more affordable than ever. Get unlimited access to Indy’s powerful tools and resources to market and grow your indepen... read more

Free trial: available

Free version: available

What training doesIndy offer?

Indy offers the following training options:
  • Live Online
  • Documentation
Indy does not offer:
  • In Person
  • Webinars
  • Videos

What features doesIndy offer?

Top Indy features and user ratings for each are:

Project Tracking

3.3

(3)
Billing & Invoicing

4.8

(39)
Invoice Management

4.8

(12)
Online Invoicing

4.8

(25)
Online Time Tracking

4.8

(13)
Contract Drafting

4.8

(48)
Invoice Creation

4.4

(25)
Task Progress Tracking

4.5

(14)
Contact Management

4.5

(53)
Pre-built Templates

4.4

(27)
Document Management

4.1

(13)
Completion Tracking

4.4

(21)
Reminders

4.2

(11)
Alerts/Notifications

4.4

(27)

What support doesIndy offer?

Indy offers the following support options:
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat
Indy does not offer:
  • Phone Support
  • 24/7 (Live Rep)

What deployment options doesIndy offer?

Indy offers the following deployment options:

Cloud, SaaS, Web-Based

Indy does not offer:

Windows (Desktop)
Chromebook (Desktop)
iPhone (Mobile)
Mac (Desktop)
Linux (Desktop)
Android (Mobile)
iPad (Mobile)
Windows (On-Premise)
Linux (On-Premise)

Indy Reviews

Overall Rating

4.70

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Indy

1 - 5 of 97 Reviews

Anonymous

1 employee

Less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed March 2022

Indy is the best replacement I've ever found so far.

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

PROS

I am living in a country where the dollar conversion is really huge. I used HelloBonsai before but I cannot keep up with its pricing. When I found Indy, I can say that this is the most affordable CRM I found. Also, it has the robust features that I love the most and looked for a CRM - creating proposals and contracts, adding contact, creating projects, time tracking, task tracking and file management. They also have a chat feature which I never used but can be an edge to any other CRM out there. For a freelancer/one-person agency, Indy saved my time from client management and organized everything for me.

CONS

I can see that Indy is fairly new in the market. There are things that needs to be improved on such as currency localization. Right now, they only accept USD as currency for invoices. I hope they can globalize in the future. Also, I want to point out about automation. I hope we can add few more automations in the system.

Vendor Response

Hi there! We're happy to hear that you were able to find a tool that meant your business needs at an affordable price. That's our main mission here at Indy you need a tool that works as hard as you do without breaking the bank. Thanks for the feedback. Global currencies are on our radar and we're hoping for a release very soon. We're also looking at ways to improve our product and automation is an area we'd like to explore. If there are specific automations you'd like to see here, please let us know!!

Replied March 2022

Eli

1 employee

Marketing and Advertising

Less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed July 2022

Great Invoicing Tool. Needs Work on Contact/Project Management.

OVERALL RATING

4.0

EASE OF USE

5.0

VALUE FOR MONEY

4.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

PROS

It's incredibly simple to create custom invoices. The task management feature is great for individual freelancers. Easy to create contracts with little effort Comes with time tracking and proposal creation features Great for a freelancer who wants to look professional, but lacks the team to do it

CONS

The project management feature only allows for two views It doesn't integrate well with its own calendar Cannot schedule tasks by time without significant effort Contact creation features feel unusually rigid Not ideal to manage a team of freelancers

Reasons for switching to Indy

Because Trello and ClickUp don't include freelancer-driven features like invoicing and contract creation.

Vendor Response

Hi Eli, we're happy to hear that you found Indy easy to use and that you are enjoying Invoices. Thanks for the feedback on where we can improve! We'd love to chat with you more about these items and ensure we're on the same page. Please reach to our support team so we can review these items in greater detail.

Replied August 2022

Marissa

1 employee

Photography

Less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed October 2021

It’s okay

OVERALL RATING

3.0

EASE OF USE

3.0

VALUE FOR MONEY

3.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

2.0

It’s just okay…but I’ll need something more robust.

PROS

It’s a place where creatives can organize and manage things/business aspects that are typically hard to manage all in one place. Also I like that they lowered the price because it doesn’t really offer ALL of the features of business management that other software offers.

CONS

It’s too basic…lacks in important areas like accounting, exporting documentation, client management…these areas aren’t fully developed. Makes tracking difficult come tax time… can’t customize things… also you can’t integrate Indy with other business management tools

Reason for choosing Indy

I thought something like quicken would be too much for me…but now I feel like I need something that’s a cross between, Stripe, quicken and Indy

Vendor Response

Hi Marissa, thank you for taking the time to leave us all this great feedback. We're glad to hear that our all-in-one productivity tool has been helpful in keeping your business organized. We also appreciate the feedback, it's important to know where we can grow. We built our tool to be simple and lightweight but we are working on expanding our feature set to provide more robust tools. I've shared your feedback with the team and we look forward to introducing you to these new features in the future.

Replied October 2021

Evan

1 employee

Cosmetics

Less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed July 2022

Affordable and User-Friendly, Constantly Improving with User Feedback

OVERALL RATING

4.0

EASE OF USE

4.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

4.0

FUNCTIONALITY

4.0

Overall, I have not had issues with Indy and will continue to use it. I find it extremely helpful for me as a small business owner to find an all in one experience for my business needs without breaking the bank.

PROS

I love how easy it is to create contracts and invoices on the fly. The customer service is pretty responsive in terms of timeliness and active listening.

CONS

I would like to see the ability to link contracts and invoices together for the same client so they can have all of the information at once. I also would like to see the ability for automatic payments for remaining balances after deposits are paid.

Reason for choosing Indy

Ease-of-use pricing

Reasons for switching to Indy

Wave was similar but lacked contracts at the time. Honeybook was a little too robust for me. The learning curve was huge. I wish Indy would improve their features to compete with these platforms while retaining that low annual price. These other platforms are very expensive and that was another reason I switched.

Vendor Response

Hi Evan, we're happy to hear that Indy has helped streamline contract and invoice creation for your business. Also, thanks for the valuable feedback! We're always looking for ways to improve the ability to bundle documents (sending contracts with invoices attached) (bundled documents) and auto-payments are considerations. Be sure to keep an eye on our changelog to stay up to date on releases. Please don't hesitate to reach out to our support team if you have any questions or more amazing feedback.

Replied July 2022

Vincent

2-10 employees

Media Production

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed July 2022

So Glad I Found Indy

OVERALL RATING

5.0

EASE OF USE

4.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

My overall experience with Indy has been a positive experience and I look forward to remaining with Indy for as long as possible. They are going to be a great benefit to my business.

PROS

I'm brand new to Indy, but so far I'm loving being on the platform. I like the fact that it is very affordable for business owners that are just starting out. Indy's customer service is beyond awesome and they don't mind answering any question that you may have. They also are great with any feedback that you give. Their invoicing, contract creation/management, etc are great too. It's easy to go into Indy and have a proposal, contract, and invoice set up and ready to go for your client within 30 minutes. What makes that even better is that you can integrate PayPal and Stripe so that you can receive payment right away after your client approves the project. These are some of the pros of using Indy.

CONS

I found no aspect of Indy that was difficult to use. The only thing that I saw that was an easily solvable challenge was setting up the contract for my client. I was having a problem with doing that. I reached out to their customer service team while working on it, and they helped me solve that issue within 5 minutes. I was right back on my way after it was solved. There is nothing that I don't like about this software.

Vendor Response

Hi Vincent, it makes us very happy to hear that you're loving Indy so far and we're so glad you found us too! Our all-in-one producity tool will help you streamline and organize your business in no time. It also amazing to hear about the wonderful experience you had with our support team they truly are amazing. As you're still new to Indy, please don't hesitate to reach out to our support team for any questions or if you have any feedback on Indy. Feedback from our valued community allows us to continuously develop and improve our product.

Replied July 2022