--- title: "Sage Intacct Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sage Intacct. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sage Intacct is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) / Sage Intacct Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/intacct-accounting-profile/alternatives/) # Sage Intacct User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 716 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 337 reviews (47%) - 4 stars: 279 reviews (39%) - 3 stars: 75 reviews (10%) - 2 stars: 16 reviews (2%) - 1 star: 9 reviews (1%) ### Most mentioned pros - It is a powerful and reliable financial management solution that offers excellent reporting capabilities, automation, and scalability. While there is some initial complexity during setup and onboarding, the long-term benefits in efficiency, visibility, and financial control make it a valuable platform for growing organizations. - It’s provided strong financial visibility, streamlined processes through automation, and scaled effectively as needs have grown. While there is some upfront learning and configuration, the long-term value in efficiency, accuracy, and reporting has made it a highly effective solution. - The system provides strong visibility into financial data and supports multi-entity and multi-dimensional reporting, which is extremely valuable. While there is a learning curve at the beginning, once established, it becomes an essential tool for day-to-day accounting operations. ### Most mentioned cons - The custom report writing fiction is Cumbersome which makes it difficult to populate the reports that our leadership needs in real time - It does the job, but it seems pretty behind its peers (Dynamics, Acumatica, even QuickBooks) with regards to UX/UI — the way the entities are structured and screens don’t let you easily search, etc. - Also having the audit reports limited to people with admin privileges is problematic for managers managing their audit responsibilities and creates SOD conflicts. ## Sage Intacct customer reviews Showing reviews 1-25 of 716 (page 1). ### Sage review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Sage helps to keep accounts payable and receivable data, helps to create reports that are more easy and efficient than human created data #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sage is very useful to keep accounting records and designing reports. It is very easy to understand and learn even of one is a new novice user #### Cons May include certain forms that are very technical and may require extra payments but overall that creates security of data #### Vendor response Thank you so much for updating your review. I love seeing how your 'Likelihood to Recommend' rating has increased as you've used the solution over time! Please let us know if you ever need anything! Replied August 2026 --- ### Endless Capabilities - Overall rating: 4/5 - Reviewer: Kaley M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Sage Intacct was initially quite a hurdle tot take on as it incorporated many changes, 4 months of time to implement, and was implemented solely as the accounting platform for the CSM platform we switched too. Once we were able to truly understand the difference between those transactions entered directly in Intacct and those that were imported from the CSM software, things started to clear up. We began to truly benefit from the transparency and data breakdowns available. Sage Intacct offers endless amount of capabilities and insight into the business once you are able to dissect it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The transparency and capability to deep dive on anything as well as clear visual of who, what, and when transactions occur based on the audit trail. The ability to print checks paying entered bills directly from the platform as going as far as able to generate year end 1099 with the click of a button. #### Cons Custom Report Writer - while it is exceptionally beneficial to have this capability, it is not very user friendly. There are so many additional areas or reporting we could benefit from, however the report writer is so intricate it becomes overwhelming to use. #### Reasons for switching to Sage Intacct Legacy product was antiquated where we were looking for a more modern, cloud based platform. --- ### Reliable and Easy to Use Accounting Software - Overall rating: 5/5 - Reviewer: Jake D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it's the best option I've seen for construction companies that also require consolidation. Everything runs smoothly and quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is extremely reliable and very user friendly. We haven't had any issues where the software was down. All of our people have been trained to use it easily. #### Cons There are some links in reports that seem to not lead anywhere. When you click it, it doesn't lead to the actual transaction where you can see the details. #### Reasons for switching to Sage Intacct Netsuite became extremely expensive, and the customer support was lacking. --- ### Not worth the price tag - Overall rating: 2/5 - Reviewer: Iqbal Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not great, product has been subpar, limited follow up from Sage to make product sticky. Every cost keeps on increasing with no change to the system or how we are using. It was a mistake to pick Sage over NetSuite 5 years back. We will be doing an RFP this year to find a better tool. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The product implementation was bad. System errors start showing up after 3 months. No acknowledgement or credits offered. At the time of renewal changes payment terms. Only thing worked that it stabilized after that but we have very limited use case so nothing complicated needs to happen #### Cons Limited automation out of the box, everything is addon to keep charging more and tag more service cost on top to make it even more expensive #### Reasons for choosing Sage Intacct The controller at the time liked the Contract module #### Reasons for switching to Sage Intacct We knew we needed a better system did a full RFP, ended up selecting Sage over NetSuite based on the promises made by Sage at the time, it was a mistake --- ### VP of Technical Services - Overall rating: 4/5 - Reviewer: Juan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. Our partner is very responsive and knowledgeable. Out of the box integrations with CRM systems are not available directly from Sage, however we've been able to find 3rd party integrations that make the integration more manageable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SaaS solution that is stable and covers all our accounting needs. Seamless integration with our CRM system. Ease of Use by both our accounting department, COO and Sales team, with ease of use with Dashboards. #### Cons Dashboards load slowly. Get consistent complaints that the speed to run reports is slow. Reports require customized development to be able to calculate Gross Profit values, which should be offered as standard reports. Additional modules such as Contracts come in at a hefty price. Lower price point should be available for small business use. Also ability to process multiple orders at once automatically adds additional manual work. #### Reasons for choosing Sage Intacct Ease of integrations, better overall ratings of the Sage product and ease of use with reporting. #### Reasons for switching to Sage Intacct Moving from On-premise to SaaS (Microsoft Dynamics GP). Old system was being end of life. --- ### Sage Intacct a great system the last 8 years! - Overall rating: 5/5 - Reviewer: Steve F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a great system. We installed it in July 2018 and has been flawless. System up all the time. Staff working remotely without any incidents. Customer support has been great over the years #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Drill down capabilities of Dashboards and Financial Statements. Access via cloud and flexibility of the modules. #### Cons Integration of use tax software and or no native solution to track use tax and capability to remit. Manual process. #### Reasons for choosing Sage Intacct Either to large or costly for our needs. They each had other systems that were involved for report writing or certain modules like AP. Sage Intacct was fully integrated and we were looking for that at the time. #### Reasons for switching to Sage Intacct Software not focused on needs of not for profit organizations. --- ### Overall, a positive experience using Sage Intacct - Overall rating: 5/5 - Reviewer: McKenna C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sage Intacct is positive; using it is intuitive and the AP module is very new-learner friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I like that Sage Intacct embraces AI for Accounts Payable. Being able to forward invoices/emails to Intacct cuts down on manual entry time, and the system learns how recurring invoices are coded which is also convenient. Processing payments against vendor invoices and recording charge payoffs for credit card transactions is also very simple and straight-forward. #### Cons The AI learning model could be improved; the coding it provides on recurring invoices doesn't fill in the allocation, and after a recent update it doesn't base the coding off of previous invoices. Instead, it splits the invoice according to the lines on the invoice which makes more work on deleting out all the extra lines, which then changes the invoice total. There is also a lack of customer service for Sage Intacct which is a pain point. #### Reasons for switching to Sage Intacct Blackbaud limited us with what we needed to do and was clunky. It wouldn't integrate with a credit card management software. --- ### Sage Intacct is an intuitive ERP with a clean UI - Overall rating: 5/5 - Reviewer: Lori S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great overall. I like the GL and financial reports and the flexibility they have. We also like the number of dimensions allowed and how easy it is to set them up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for Sage Intacct is great. I really like the import templates and how you can delete non- required columns. The product is intuitive compared to other ERPs and the support staff do a great job. #### Cons Sometimes it seems like they try to be all things to all people and add too many features that most people don’t need. #### Reasons for choosing Sage Intacct Better value for money, more intuitive, better reporting options #### Reasons for switching to Sage Intacct Consolidations and reports were better in Sage --- ### Intacct - best value for money accounting software. - Overall rating: 5/5 - Reviewer: Ravichandran N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good. It could see how best to change and respond to technical questions in a timely fashion. It will help customers and their overall satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very user friendly. Does not need too many software or technical skills. That is the beauty about the software. #### Cons It does not have the feature of draft entries like Blackbaud. That is something that can be added by Intacct. #### Reasons for choosing Sage Intacct simplicity and price compared to other products #### Reasons for switching to Sage Intacct Our operations expanded. Needed a good software that good accommodate multi locations. --- ### Sage for the first time - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience! Now that i have been using it for some time i feel comfortable navigating, running reports and tracking my invoices #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer support from our provider. I use the invoice management system the most and it is very helpful in tracking AR #### Cons There is a lot to learn and it has taken time to switch over from quickbooks but that is the cost of more powerful software #### Reasons for switching to Sage Intacct Not enough dimensions to properly track grants at different locations --- ### One Happy Accountant - Overall rating: 5/5 - Reviewer: Patricia K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I struggled with the concept of dimensions in Sage Intacct during the exploration phase with my integrator. After I came to understand that it was like magic happened. It changed the way I thought about the chart of accounts, transactions, reporting and how streamlined I could make the audit. It has been an amazing journey and I hope to finish my career with Sage Intacct being the last accounting application I ever use! Where was this during the first 25 years of my career? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The thing that I like most about Sage Intacct is the flexibility to design and tailor dashboards and dashlets to each of our team members with budget responsibility. The ease of use of the drill-down ability enables the non accounting team to view their spend real-time, which enables them to focus on their mission centric tasks and maximize ROI. As a bonus. it enables the accounting team to be hyper efficient and focus efforts on higher level tasks. That makes the investment in dashboards a must have for our organization. #### Cons Honestly, I have been the CFO of my organization for 18 years and have used a wide variety of accounting applications over the course of my 30 year career. I can honestly say, there isn't much that I don't like about Sage Intacct. Maybe I'm fortunate (or just got lucky), but I can't recall experiencing a bug or issue with the product - which is not true for the other applications I have used. Updates are frequent enough, but not too frequent. I have been using Sage Intacct for 4 years and have yet had to log a single support ticket. When I have stumbled onto what could have been bugs or issues, I can usually find the solution/answer in the training materials or help database. Well done Sage team! Well done! #### Reasons for switching to Sage Intacct We needed more flexibility and better, easier reporting capabilities. --- ### Sage Intacct is the best for mid-size organizations - Overall rating: 5/5 - Reviewer: Mateo K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are very happy with the decision to go with Sage Intacct. It has dramatically improved our processes, and it integrates very well with 3rd party software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The implementation was much less painful than I expected. The software was very easy to get my team trained on as well, although they were used to a old outdated software. #### Cons The reporting wasn't very intuitive. Although you can build reports with the proper guidance and/or training, it does take a little bit of effort to get the reports where you want them to be. #### Reasons for switching to Sage Intacct We needed a cloud-based modern ERP that would integrate well with bill.com --- ### Complex to Navigate, Impressive Scaling - Overall rating: 3/5 - Reviewer: Ilke H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Not very easy to use, but the scaling and accuracy is impressive. Not very easy to receive support from Sage Intacct. Long waiting times to get answers for questions or help with, for example, importing data, even thorugh very high rates are charged for this support. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I appreciate Sage Intacct's ability to process large volumes of data, which is crucial as our company grows and our revenue increases. The consistent accuracy in billing our members from around the world is reassuring. #### Cons I find Sage Intacct not very user-friendly. It feels like only a Sage expert can use it effectively. For example, using printed document templates for invoices is challenging. You have to find the correct merge field to use in Word documents, and there's no way to see how the invoice will look until you send out a test invoice. The initial setup was also terribly difficult, and we are still struggling with it. #### Reasons for switching to Sage Intacct We needed a tool that has the ability to distinguish between to different accounting spheres, as we are a German non-profit. --- ### A good value cloud based accounting software option for growing organisations - Overall rating: 4/5 - Reviewer: Emma B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sage Intacct is a positive one. Although it took some getting used to after switching from another product, with daily use it became simple to navigate and use. I particularly like the multi-entity consolidation feature as we have operated with subsidiaries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sage Intacct is a good value option for organisations with a high volume of transactions. Some similar cloud-based accounting platforms can slow down once transactions reach half a million, but Sage Intacct can handle them. The updates have improved the user interface making it more user friendly and easy to use. The real-time dashboards provide impactful insights and allow you to make important decisions more quickly. Online access makes it accessible for both office-based and remote workers, whilst offering good security. #### Cons Sage Intacct does not have many cons for me. I do not like the search function as much as other similar software I have used. It can be difficult to follow a trial of what has happened in the system as it will only bring back a limited amount of information. A click function to deeper dive would be useful. However the ready made and customisable reports are helpful to alleviate some of this. #### Reasons for switching to Sage Intacct Growth meant transaction volumes were higher. --- ### Sage intacct top notch - Overall rating: 5/5 - Reviewer: Tina W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Clients love it. Ease of use and reporting is robust. Great system. Love it. Clients making decisions easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility and reporting is amazing. The details and summary are great. Ability to automate and less manual work #### Cons Not being able to set date time frames. Training for clients is minimal. Changes not explained sometimes #### Reasons for choosing Sage Intacct The ability for access over countries and different board needs over each entity. #### Reasons for switching to Sage Intacct Was not able to consolidate over multi entities at the time --- ### Sage and integrated partners do it all to save staff time - Overall rating: 5/5 - Reviewer: Rick H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Working with a strong Sage certified setup team was critical and continues to payoff for us with Sage being custom designed to our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It creates efficient processes for all accounting functions. Partner software that integrates with Sage is outstanding. #### Cons In recent years the price has increased substantially. I have seen more than a 20 percent increase and had to sign a long term contract to manage the cost increases. #### Reasons for choosing Sage Intacct It is much more sophisticated with better internal controls and rights. #### Reasons for switching to Sage Intacct To go to a web based software from a network based that took ongoing updates and maintenance with a consultant. --- ### Sage review - Overall rating: 4/5 - Reviewer: Julie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sage has some limitations one is closing a project but can still see it in a dashboard and some features we didn't have previously which is nice like federal invoicing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the online access so IT isn't having to help. There are some functions in invoicing that I didn't have before but there are also some negatives. Sage is basically easy to use. Processing AP payments is easy. #### Cons Sage doesn't have some things and you can't just sync it to a database to get information out of it without another subscription so value for the money is not great. It seems like bugs come on just before an update is going to happen which seems weird. Customer support is ok but could always be better. #### Reasons for choosing Sage Intacct Our [sensitive content hidden] wanted it so she made a case for it and got it. #### Reasons for switching to Sage Intacct Dynamics SL was going out of support so we had to switch. Not in your list above. --- ### Sumuer's Review - Overall rating: 5/5 - Reviewer: Sumuer W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have found Sage to be wonderful. Each Sage representative I have had the opportunity to works with has been very helpful. They go out of their way to give direction or offer suggestions. I recommend to everyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate and pull/report information I particularly appreciate the ability to use and report on User Defined Dimensions. This has made a significant difference in our abillity to "slice & dice" #### Cons I have only a few things that do not work as I would hope...tho they are so rare that I am unable to identify at this moment. #### Reasons for switching to Sage Intacct Because FE was difficult to use it had poor reporting and seemed nearly impossible to download reports. --- ### Would Recommend - Overall rating: 5/5 - Reviewer: Abby H. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Sage Intacct is how easy it makes complex financial management. The dimensional structure is a game changer — I can slice and filter data by program, department, or fund without creating hundreds of GL accounts. Reports that used to take hours in Excel now take minutes, and they actually stay accurate. The dashboards are clean and customizable, which makes it simple to share real-time numbers with leadership or the board. Automation for things like allocations, recurring entries, and approvals saves a huge amount of time each month. It also integrates smoothly with systems like ADP, which keeps our data consistent across platforms. #### Cons Some of the reporting is way more difficult than I think it needs to be. I wish there were a world that I could just pick what accounts I want listed on a report and not "groups". Certain changes/corrections are impossible to make; you have to reverse everything and start all over. #### Reasons for choosing Sage Intacct Pricing and ease of use seemed better in comparison to the other products. #### Reasons for switching to Sage Intacct CS Professional Suite was incredibly slow, would crash frequently, and did not provide basic functionality we needed. --- ### Love the right-sizing abilities! - Overall rating: 5/5 - Reviewer: Sandy C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Implement, while a lot of planning, allowed us to set up a system to meet and change with our needs over time #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Scalability to our needs allows us to get started now, knowing that we can add more locations and entities as we grow and evolve #### Cons Too many options! This is a great thing AND forced us to think and be more intentional with our implementation #### Reasons for choosing Sage Intacct Support and customization options for implementing #### Reasons for switching to Sage Intacct We needed to update our systems to meet changing business beeds --- ### Sage Intacct is a great solution for SMB - Overall rating: 5/5 - Reviewer: Derick C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience has been great because the product works very well and the customer service is very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to deploy and use the system for all accounting needs. They also have other modules available for payroll/Construction. #### Cons The reporting can be a little tricky to create and amend. The basic reporting layout is antiquated. #### Reasons for choosing Sage Intacct Sage offers a better value compared to its peers. #### Reasons for switching to Sage Intacct to accommodate the growth of our small business --- ### Senior Director of Finance at Battlecreek Church - Overall rating: 4/5 - Reviewer: Shannon Ward W. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I implemented Sage Intacct in 2019 and had an incredible experience with Act Two & Sage partnership during that time. We have continued to lean on the professional services of Sage Intacct and the customer support with [sensitive content hidden] and have been extremely pleased. I have referred numerous colleagues to Sage. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product itself is robust, able to build high level outputs/reporting/Dashboards as well as granular level down to account/cost center. Also dimension functionality and customer support with [sensitive content hidden] is outstanding and a reason we remain with Sage. #### Cons Fixed Asset module is limited and clunky. The Fixed Asset reporting availability and export feature from screen or module to excel is limited. #### Reasons for switching to Sage Intacct Critical and very happy. Didn't look back! --- ### Strong Financial Visibility & Workflow Efficiency With Room to Modernize - Overall rating: 4/5 - Reviewer: Bob T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Sage Intacct has been an efficient and reliable system for managing our financial operations. It has helped us stay organized, improved transparency with leadership and the board, and made audit preparation more manageable. It’s a strong platform for organizations that value control, visibility, and integration—especially if you’re willing to invest a bit of time in optimizing reporting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sage Intacct has significantly improved financial visibility across our organization. Our entire executive team can easily access real-time financial statements and dashboards, which keeps everyone aligned on performance throughout the fiscal year. The accounts payable workflow is especially strong—routing invoices for department-level approval is straightforward and has streamlined our internal controls. We’ve also reduced paper usage dramatically, which has been a meaningful operational win. Perhaps most valuable is the integration with our CRM, allowing for real-time record keeping and better coordination between finance and revenue functions. #### Cons The interface is starting to feel a bit dated compared to newer platforms, even though it remains clean and functional. Some reporting and filtering capabilities still require extra effort to fine-tune, and we occasionally rely on our consultant to get reports exactly where we need them. That said, this has also created opportunities for cross-team collaboration and deeper understanding of our data. --- ### Honest Sage Intacct Review - Overall rating: 4/5 - Reviewer: Toni Z. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Sage 50 for several years prior to using Sage Intacct. I definitely prefer the additional functionality and capabilities of Sage Intacct to that of 50. I would like to see more training available to users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Some of the most likeable pros with Sage Intacct are the cloud access anywhere without VPNs or desktop installs, the growing automation technology being offered and the potential of the dashboard capabilities. #### Cons There is functionality that is difficult to find or know about. Then when it is found there is typically several steps to set up access and/or turning on functionality. --- ### Great product! - Overall rating: 5/5 - Reviewer: Fannie L. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we like Sage Intacct very much. We are planning to have more integrations and automations setup. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have been using Sage Intacct since 2014. We like it's a cloud based ERP. It's robust, great integration with many different programs! #### Cons Too robust and implementation could be costly. Often require IT developers for implementations. Wish it has more plug and Play options. #### Reasons for choosing Sage Intacct Not sure, the last ITO made the decision. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/?page=2) --- Sage Intacct Reviews, Pros and Cons - 2026 Software Advice