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Sage Intacct Software

236 reviews(4.0/5)
236 reviews(4.0/5)

Sage Intacct is a provider of cloud-based accounting software. Sage Intacct’s applications are suitable for small and midsize companies and can provide real-time financial and operational insights as well as the ability to automate critical processes.

Sage Intacct delivers users an array of core accounting applications such as general ledger, accounts payable, accounts receivable, cash management and order management. It also includes built-in reporting and dashboards, time and expense management, project accounting, revenue management and multi-entity consolidations.

With an open API structure, Sage Intacct’s accounting system can integrate with other business applications like CRM, payroll or POS systems to allow users the choice over which applications they want to leverage in their business.

Supported Operating System(s):
Web browser (OS agnostic)

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236 Reviews of Sage Intacct

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  • Randeep from Aditya Birla Group

    Number of employees: 10,000+ employees

    August 2018

    One of the best cloud-based ERP solution

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Sage Intacct is very adaptable as it has a lot of integrations that we really need. Unlike other ERP systems, Sage Intacct ensures easy navigation throughout the system. It has a simple UI and its easy for new users to get used to the system. The application enables contact management, revenue recognition, inventory management and financial management. It helps in reducing cycle times and improves transparency by accurate monitoring of costs and expenses. The dashboard is a good feature where we get to display all the required data in a single place. Very useful to get all required data just before going to conferences and attending a meeting with the higher-ups.

    Cons

    We encounter quite a lot of formatting issues. The absence of advanced automation. A few functions are restricted in scope. The import feature has so many issues.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Fantastic implementation from the support team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The implementation was incredibly smooth. Rarely have I encountered this, but with Intacct, they had our back the entire process. Our account rep was extremely knowledgeable and we were up and running before the target timeline.

    Cons

    This software is a beast and takes some time to learn. There is definitely a learning curve, but it is ultimately worth it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Great ERP for growing businesses coming off of Quickbooks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use and train users. It's also a much easier implementation than some of the other financial software giants. I like the fact that it's cloud based as well.

    Cons

    I wish it was a bit more feature rich in some areas, but it seems that is a problem with all ERP's. They seem to let their partners handle specific problems.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    A much easier Purchase Req tracking, although still somewhat complex

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's an easier way to enter purchase reqs and expenses than our previous software

    Pros

    It's easy to attach receipts and review who vendors are as well as track status of the pending requests

    Cons

    Once submitted, you can't revoke the submission and there's no way to comment from a user perspective internally

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Anne from Food Manufacturing

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    June 2018

    Sage Intacct review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As expected, this software is easy to use and looks cool for the reporting view. I keep my inventories well.

    Cons

    As on now, none. But maybe additional visual process on customer supporting services and ore knowledgeable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Thakshika from University of jafna

    Specialty: Education

    Number of employees: 51-200 employees

    May 2018

    Best Accounting software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With good user interface users can get to know about the features and functionality provided by the software. We can create documentation and managing reports from this software.

    Cons

    sometime it is hard to select some views. should improve structure of the reports so that customers can easily manage them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Kendal from VM Strategies

    Specialty: Consulting

    Number of employees: 2-10 employees

    May 2018

    Moving back to QB

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The reporting looks professional and I liked using the dashboard. I like how easy it is to use and the customer support.

    Cons

    It is an expensive software system, when we found that QuickBooks was simply a better option for our business.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 201-500 employees

    May 2018

    The Intacct team is 100% customer success focused

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The open platform allows us to choose best in breed solutions across the company and then integrate it all together to reflect financials and reporting.

    Cons

    If you don't know what you're doing or have a good trainer, it may take a little while to get familiar with the navigation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Toni from Marathon Mortgage Corp.

    Number of employees: 11-50 employees

    May 2018

    Customer support was great from the start and the program is flexible in regards to creating reports

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software allowed ability to perform accounts payable to issue cheques and to produce financial statements quickly. The 12 month report is very useful to pick up changes to values in account. The budgeting aspect is also useful for variance analysis.

    Pros

    I like the ability to create the financial reports and also the Dashboard reports. The payables area is easy to perform functions and the year-end close is very simple.

    Cons

    This program is mainly written for the US market and is not able to create an EFT file (Canadian) that can be uploaded to the bank and create journal entries simultaneously. That would benefit us to make payments that are not by cheque. The "cash" payment types are good because an e-mail can be sent: however still requires for us to do a separate EFT payment on the bank.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jodie from UAB Educational Foundation

    May 2018

    The experience has been great. Very flexible and customizable software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The flexibility of the software has to be its greatest strength. Reports, workflows, field names, etc are just a few of the customizable items in Intacct. But Platform Services allows for the development of entire applications within Intacct to support your business processes down to the most granular detail.

    Cons

    The reporting, platform services, and general ledger modules (the modules that our company use the most) don't seem to get very much attention in the past few years in terms of further development in the quarterly update to the software. They are very useful as they currently exist but have some long-standing limitations that don't seem to be on anyone's radar.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Velma from National Marine Sanctuary Foundation

    Number of employees: 11-50 employees

    May 2018

    I love this product. The customer support is not as efficient and responsive as the product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use, accuracy and best of all efficient integration with other systems of my business.

    Pros

    I like the integration of the sub-modules and that we can share data efficiently between the various platforms we use without corrupting data integrity.

    Cons

    The report writer. The system is simply not intuitive unless you use regularly. While some aspects do make reasonable sense once you get back into it, it feels like the system should be more intuitive or perhaps have a working report wizard.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Nora from Optimum Business Consulting LLC

    May 2018

    Intacct is relatively easy to use, simple interface, multi-entity flexibility. Overall good product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and inter-company transactions. This saves us hours of work each month.

    Pros

    The way it handles multi-entity and inter-company transactions. Simple user interface. Easy to navigate and correct entries. Great JE upload feature.

    Cons

    Report writer is a bit too complicated for someone not well versed in report writers. Would be great if it worked more like a pivot table.
    My biggest complaint is not being able to transact in the subledger directly to a bank account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Joseph from Rothman Institute

    Number of employees: 1,001-5,000 employees

    May 2018

    Great and attentive customer service. Very accommodating with our customization and concerns.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the flexibility and ease of the software. It is overall simple to correct errors. I enjoy the import features for invoices and journal entries. Saves a lot of time and is user friendly, even for less experiences computer users.

    Cons

    The restrictions of some features and functions. I feel like the functionality is more designed by computer programmers than by actual day to day users. For example, if you are trying to create a custom report, vendor ID is stored one way when entering invoices, and another way when entering journal entries. Customer service suggested to me that I enter the vendor ID in 2 different fields (I believe Vendor_ID and APBillItem_VendorID) for all invoice imports so that I can use 1 f. This is redundant and frustrating. Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash. You have to de-select the "warn" option, upload the file, and then turn the "warn" function back on. This is not practical. There should be some type of override function for intentional duplicate invoice #s.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    May 2018

    Work with daily accounting, reporting and dashboards

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Dashboard, import and export.

    Pros

    We chose this software to work with other existing software and it did not disappoint. We also selected this for that ability to incorporate statistical information with our financial information and create dashboards to share information internally.

    Cons

    There isn't really anything at this point that has caused problems or limitations. The only issue is when you export to Excel it does not use the latest version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Brandy from Corporate Visions, Inc.

    May 2018

    I have been sold on Intacct for 7 years could not ask for better.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system is User Intuitive, training new hires on the system is a 30 minute walk through, then onto process training. Speeds up everything, have as much or as little control setup. Flex to add custom anything to make the system work for you without damaging upgrade comparability. I truly love Intacct.

    Cons

    The only cons I can think of is little things like not being able to unapply a CM like you can a payment. It would be great to have the ability to create product types and your price book at the same time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Melissa from Missouri State Teachers Association

    May 2018

    Intacct has met all our needs and allowed us to reduce the time needed to close our books each month

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The user friendliness makes it easy to train staff, the import feature saves us time when entering data and the ability to budget and expense to different dimensions.

    Cons

    I wish the reporting was a little more flexible and I am patiently waiting for the new reporting to be released.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Douglas from USA Fencing

    Number of employees: 11-50 employees

    May 2018

    Customer service is frustrating. Have had issues setting up accounts.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better reporting.

    Pros

    Reports are easy to use. Easy to adjust the reports to make the more user friendly. Multiple departs and location codes made it easier to tack revenues and expense for specific departments.

    Cons

    Need to open a ticket before you can talk to customer service. The you get an email that you can't respond to. If to get into the system where you logged the customer service ticket. Had issues setting up accounts.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Michael from Infinity Hydrocarbons, LLC

    Specialty: Oil & Gas / Energy

    Number of employees: 2-10 employees

    May 2018

    Fantastic Platform ERP for all Company Sizes Geared to Partner with Other Best in Class Solutions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a fantastic core system to build all of your companies technology solutions around.

    Pros

    *Extremely intuitive/easy to use
    *Phenomenal core financial package
    *Built to integrate with best in class solutions/systems (e.g. Salesforce.com)
    *Easy to tailor fields to your business
    *Ability to customize
    *Upgrades are seamless
    *On-line help functions are great
    *True cloud based solution (how it started and has always been)
    *Annual price increases are fair (esp. vs. Tier 1 ERPs)

    Cons

    *Very difficult to find developers with experience on this platform for contract or hire
    *Customer service is just ok; of course we don't pay for the enhanced service & fortunately rarely need it since so easy to use
    *Not the cheapest solution; but value is there

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Carol from Austin Ridge Bible Church

    May 2018

    Intacct works very well for our needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The level of detail available and drill down capabilities. It handles all the dimensions that we need to track easily. The ability to adjust entries without have to reverse and recreate keeps account information clean.

    Cons

    Reports are cumbersome to create. Creating and keeping track of account groups and all that they mean and which include which accounts gets out of hand.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Don from Healthx

    Number of employees: 51-200 employees

    May 2018

    Generally pleased with Intacct. Have not tested its capabilities yet, but have had good success.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ability to run our accounting processes with an easy to maintain product.

    Pros

    UI is good. Ease of maintenance. General ease of use. Functionality is adequate and improving. Like the newly develop Contracts module, though pricing was wrong and made our purchase difficult.

    Cons

    Reporting package needs help. Have heard and seen hope for better functionality, but have yet to see delivery. Fearful that advanced reporting will be an option, which would not be good!

    Detailed TB is getting out of control with unnecessary attachment of dimensions to balance sheet accounts. Need to find a way to turn that off (hopeful it can be done).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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