Sage Intacct Software

4.17 / 5 (293) FrontRunners

Our advisors have recommended this product 32 times in the last 30 days

About Sage Intacct

Sage Intacct is a provider of cloud-based financial management and accounting software. Sage Intacct's software solution is suitable for small to midsize accounting firms and can provide financial reporting and operational insights as well as the ability to automate critical financial processes. Sage Intacct cloud financial management solution manages all core financials and provides professional services to help implement Sage Intacct software.

Sage Intacct delivers an array of core accounting applications such as a general ledger, accounts payable, accounts receivable, cash management, and order management to any accounting department or finance team. It also supports functionality for built-in da...


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Supported Operating System(s):

Web browser (OS agnostic)

293 Reviews of Sage Intacct

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(111)

111

4 stars

(132)

132

3 stars

(39)

39

2 stars

(6)

6

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 293 results

August 2020

Allison from Clements Dean Building Co. LLc

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Sage-Ing Grace

It is the best program I have used while working in the construction industry. I would be very pleased to be able to use this program again

Pros

I enjoyed this software very much. I because extremely comfortable with it with in days so i would say it is extremely user friendly. It was very convenient in the sene that most everything i needed was all in one place. I also loved that the guys working in the field could log in on there I Pads and enter or look over any documents for approval. It cut down so much of my time..

Cons

I was not a fan of the amount of users. At least a few tie a week one or more of us would have to log out so another person in the office could log in. I would like to see more chargers for ya/

September 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2019

Great Accounting System, but with some limitations

We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet based software is so easy to use compared to a program.

Pros

I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out. Also, there's more reporting dimensions and a rigid chart of accounts so the users cannot create their own accounts.

Cons

The reporting needs a lot of work. There are so many dimensions that exist in this software that you cannot run a report on. There also seems to be a fair amount of glitches and errors.

Response from Sage Intacct

Replied September 2019

Hello! Thank you for taking timeout to write your review. We greatly appreciate your feedback and welcome your insights. Please feel free to reach out to me if you'd like to talk about your experience and areas for improvement in the product. Regards, Andrew Sevillia andrew.sevillia@sage.com

October 2018

Michael from InMoment

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

1.0

Functionality

2.0

October 2018

Its an average accounting system

My overall experience with Intacct is overall positive. Intacct does save me significant time and effort in my everyday tasks compared with our older software. i do feel it could be improved upon further to make it a better product.

Pros

I like the fact that it is browser based through the cloud which makes access quick and easy. The modules that I use the most work very well such as Accounts Payable and Time and Expense. The General Ledger reporting function is very helpful and easy to use as well.

Cons

There are a few modules such as Prepaids, Fixed assets and Purchasing that we had purchased after the initial implementation of intacct that did not work very well initially. There were many work arounds and technical problems that created alot of unneeded headaches and work. Fortunately this has been fixed now for the most part and works well. Another issue I have is the support community that I put support tickets in when I need some help. They don't seem to know the product very well and often the solutions and advice I receive is partially right or wrong altogether. There have been instances where I have just figured it the problem myself through reading articles or experimenting with settings etc.

Response from Sage Intacct

Replied November 2018

Hello Michael, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that the AP and T&E modules are working well for you. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

August 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

August 2020

Copy and paste is your best friend

Sage gets the job done and has lots of options to categorize your expenses and requests as freely as you wish. However, there seem to be lots of bugs that need to be worked out to make it user friendly. Even the experienced finance team with years of knowledge with the system get stuck and have issues. Imagine someone from an external department utilizing it once in awhile. It gets confusing and is hard to follow.

Pros

I like that you can easily save information and copy over previous Purchase Requisitions for your new ones. It allows you to save a lot of time by having your information saved for quick processing. There's also an SSO option. There is a chat function in the actual PR so you can communicate or upload changes without having to start all over. Great for overall visibility within the company.

Cons

It tells you there are glitches and the PR won't process, but it did-you just have to verify and save it twice. The error codes don't explain if your selected budget is maxed out or WHERE the issue in the form is. The system just assumes you will review and figure it out on your own. It's not 100% phone user friendly so it's hard sometimes to work on it on the go. Best configuration is on a desktop/computer. Drop downs often get stuck wasting your time clicking on random space to get out of functions. The PRs can't be organized easily and the search function is super sensitive.

October 2018

Eric from Prime Life Insurance Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

Sage Intacct Personal obervation

On our case, we focus on developing core business side then integrate with Intacct via web-service, and this have been successfully, because all side of reporting, financials, UPR, etc, is managed by Sage Intacct.

Pros

1. Sage Intacct allows access anytime and anywhere (home, office, coffee shop) 2. Sage Intacct has login are very secured with different levels. 3. Sage Intacct provide financial information on detailed level by using dimensions which allows decision makers to relay on realistic information. 4. Sage Intacct is easy to use, it doesn't requires advances financial training.

Cons

1. Extracting volume data in most of time is an issue, especially Journals.

Response from Sage Intacct

Replied November 2018

Hello Eric, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct