Sage Intacct Software

Great and attentive customer service. Very accommodating with our customization and concerns.

Pros

I like the flexibility and ease of the software. It is overall simple to correct errors. I enjoy the import features for invoices and journal entries. Saves a lot of time and is user friendly, even for less experiences computer users.

Cons

The restrictions of some features and functions. I feel like the functionality is more designed by computer programmers than by actual day to day users. For example, if you are trying to create a custom report, vendor ID is stored one way when entering invoices, and another way when entering journal entries. Customer service suggested to me that I enter the vendor ID in 2 different fields (I believe Vendor_ID and APBillItem_VendorID) for all invoice imports so that I can use 1 f. This is redundant and frustrating. Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash. You have to de-select the "warn" option, upload the file, and then turn the "warn" function back on. This is not practical. There should be some type of override function for intentional duplicate invoice #s.

Best Saas Accounting solution

Sage Intacct is a great company to work with. Their software solution is great and easy to use. If your looking to change from an outdated solution, this should make the transition easier.

Pros

The software is great. It is super easy to use and almost impossible to break. It can be used for more than your monthly accounting. We use it to track our valuation process. It is easy to track everything in the software and perform your monthly accounting tasks. You can track t&e, ap, ar, fixed assets, and do your cash management in this solution. There are many other features that make it a best in class solution

Cons

The software itself is great. There are certain things we would like to be able to track in the software, like irr, but we also don't expect one software to do anything. There may sometimes be a lag in support getting back to you when you have issues, but nothing that is too extreme

Customer support was great from the start and the program is flexible in regards to creating reports

The software allowed ability to perform accounts payable to issue cheques and to produce financial statements quickly. The 12 month report is very useful to pick up changes to values in account. The budgeting aspect is also useful for variance analysis.

Pros

I like the ability to create the financial reports and also the Dashboard reports. The payables area is easy to perform functions and the year-end close is very simple.

Cons

This program is mainly written for the US market and is not able to create an EFT file (Canadian) that can be uploaded to the bank and create journal entries simultaneously. That would benefit us to make payments that are not by cheque. The "cash" payment types are good because an e-mail can be sent: however still requires for us to do a separate EFT payment on the bank.

Sage Intacct product review

Overall the system is easy to use and they are constantly making improvements. They are also taking user feedback into consideration and implementing it into new updates every quarter.

Pros

I really like the automatic billing capability, I can now send my invoices in 2 hours instead of 2 days. The level of details in the financial reports is exactly what our company was looking for when we switched to Intacct. The ease of having our expense reporting system and Intacct communicate is super helpful, means less manual work.

Cons

I would like to have more features when I record payments and I can't edit certain transactions. I like to drill down on come of the reports and you can't do that so finding out where that information came from is sometimes a challenge.

Flexible, capable, constantly upgrading software.

Pros

Intacct allows for the creation and utilization of any fields desired for your business eliminating the need for the multitude of work-arounds necessary to create detailed reports in other accounting systems. Intacct also has the most capable custom reporting interface I have utilized to date, saving hours of time formerly spent on the extraction, transformation, and production of standard company reports. Other benefits include, ability to import any type of transaction, ability to bulk export all GL transaction data (a personal favorite), a robust API allowing for integration with internal databases, payroll software, etc.

Cons

Initial setup was led by a less experienced implementation specialist which led to difficulties as we began to review and create custom reports accurately. After speaking with a consultant, we determined the issues, corrected them, and have produced real time advanced reports which have provided a level of insight which was unachievable within other accounting software.

My organization has been using since October 2016 for AP, AR, Purchasing, and fund management.

By being able to automate our financial activity we have increased the amount of information available to key decision makers for more informed decisions. The amount of time it takes for us to process purchasing transactions has decreased by a dramatic amount of time .

Pros

We transitioned from a manual recordkeeping system to this electronic accounting system. This means all of our transactions are available to be reviewed at any time from anywhere. Reports are available instantaneously reflecting the latest transactions. Transactional history to review activity from creation to being posted to the GL is tremendous and helpful. The software offers many more versions of reports than was available with our prior legacy system.

Cons

One of the most difficult items with this system is that user restrictions prevent Custom Reports from being accessible to 75% of our users. The report writing tools would benefit from an overhaul to allow merging of multiple data tables and more customization of the report appearance. Also there are so many aspects affected by creating a GL Account that there is a steep learning curve in understanding where to efficiently generate new records.

The experience has been great. Very flexible and customizable software.

Pros

The flexibility of the software has to be its greatest strength. Reports, workflows, field names, etc are just a few of the customizable items in Intacct. But Platform Services allows for the development of entire applications within Intacct to support your business processes down to the most granular detail.

Cons

The reporting, platform services, and general ledger modules (the modules that our company use the most) don't seem to get very much attention in the past few years in terms of further development in the quarterly update to the software. They are very useful as they currently exist but have some long-standing limitations that don't seem to be on anyone's radar.

I am a true fan of Intacct and love how much customization it allows.

We have been able to set up recurring transaction to automate similar monthly/quarterly transactions, allowing us to fully operate with less human capital, and less human errors. We've been able to increase our reporting internally with many many many custom reports to suite the needs of various stakeholders. We can see investor summaries across the entire enterprise with the multi-entity structure. We utilize upload templates often to allow us ease of entry - for example, we do monthly uploads of income allocations across every entity in one root level entry done by exporting a custom report, using excel to seamlessly do an index match and hlookup to complete the upload template, then upload! It's simple, fast, and accurate.

Pros

I love the Custom Reporting capabilities through dimension use... looking at the GL as a database structure makes the software very versatile and easy to use. The output potential is outstanding!

Cons

Cost. It's a great product, but I really wish there was a light version for our company, and for other smaller companies starting up. There is a strong market for a light version. That way the company could grow into the full version.

Sage Intacct Personal obervation

On our case, we focus on developing core business side then integrate with Intacct via web-service, and this have been successfully, because all side of reporting, financials, UPR, etc, is managed by Sage Intacct.

Pros

1. Sage Intacct allows access anytime and anywhere (home, office, coffee shop)
2. Sage Intacct has login are very secured with different levels.
3. Sage Intacct provide financial information on detailed level by using dimensions which allows decision makers to relay on realistic information.
4. Sage Intacct is easy to use, it doesn't requires advances financial training.

Cons

1. Extracting volume data in most of time is an issue, especially Journals.

I have been sold on Intacct for 7 years could not ask for better.

Pros

The system is User Intuitive, training new hires on the system is a 30 minute walk through, then onto process training. Speeds up everything, have as much or as little control setup. Flex to add custom anything to make the system work for you without damaging upgrade comparability. I truly love Intacct.

Cons

The only cons I can think of is little things like not being able to unapply a CM like you can a payment. It would be great to have the ability to create product types and your price book at the same time.

Intacct is relatively easy to use, simple interface, multi-entity flexibility. Overall good product.

We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and inter-company transactions. This saves us hours of work each month.

Pros

The way it handles multi-entity and inter-company transactions. Simple user interface. Easy to navigate and correct entries. Great JE upload feature.

Cons

Report writer is a bit too complicated for someone not well versed in report writers. Would be great if it worked more like a pivot table.
My biggest complaint is not being able to transact in the subledger directly to a bank account.

Sage Intacct is a solid base that meets our business needs as a not-for-profit organization.

Sage Intacct is a solid base that meets our business needs as a not-for-profit organization. The software is very responsive and also thoroughly integrated. I also appreciate the constant enhancement and the responsive Contact Sage Intacct Support. This level of support gives confidence in the tools and the product in general.

Pros

The software is very responsive and thoroughly integrated. I also appreciate the constant enhancement, the responsive Support team, and the frequent webinars that inform of the new changes and improve the usefulness of the software . This level of support gives confidence in the tools and the product in general.

Cons

A greater possibility of integration will make Sage Intacct even more useful and helpful to the user. Additionally, quick glances that summarize the different ways the software can be useful can be helpful to new users.

I love this product. The customer support is not as efficient and responsive as the product.

Ease of use, accuracy and best of all efficient integration with other systems of my business.

Pros

I like the integration of the sub-modules and that we can share data efficiently between the various platforms we use without corrupting data integrity.

Cons

The report writer. The system is simply not intuitive unless you use regularly. While some aspects do make reasonable sense once you get back into it, it feels like the system should be more intuitive or perhaps have a working report wizard.

Intacct is very user friendly and you can use it in creative ways

Monthly close process is completed faster with intacct. It allows us to process and approve AP seamlessly, saving us time and money by outsourcing it to Intacct. Can use the software in creative ways, not just as bookkeeping.

Pros

Intacct makes my job so much easier. It is easy to use and is very intuitive. The software can be used in creative ways and not just as standard bookkeeping software. It integrates easily with other softwares so you can link everything together. Overall it saves us time and money.

Cons

There are very few issues with the software. I have noticed that when I'm have an issue with the software it can take a little bit longer then I would expect for the problem to be resolved. We are busy people and need our programs to be running properly to get our jobs done.

Intacct has revolutionized our accounting processes and is a giving us a gold mine of information.

See my review.

Pros

Ease of use. Intuitive interface. Integration with multiple Intacct Marketplace Partners. Consolidation functionality (check the box and hit consolidate and it produces reliable consistent results. Scorecards and dashboards provide a wealth of current information on the health of our business in as real time a setting as we can make it. Future roll outs promise integrated AI functionality that will be a game changer. Scalability that meets the needs of our rapidly changing business is great.

Cons

As you can tell, I am a fan of Intacct and don't have too many suggestions for improvement. It makes our life easier, more efficient and productive, and gives us the information we need.

Work with daily accounting, reporting and dashboards

Dashboard, import and export.

Pros

We chose this software to work with other existing software and it did not disappoint. We also selected this for that ability to incorporate statistical information with our financial information and create dashboards to share information internally.

Cons

There isn't really anything at this point that has caused problems or limitations. The only issue is when you export to Excel it does not use the latest version.

Since we switched from Great Plains (pc based) I can't see myself working with any other software.

It makes the monthly close faster and allows us to change things if there are errors in the account adjustments. It also enables the program managers to view their data rather than have us run reports for them.

Pros

The account string is flexible and you can query on just one dimension and it allows you to run reports over multiple years. I love that it creates the intercompany entries behind the "scene" - that was always a headache to reconcile.

Cons

The report writer is a little confusing but just had training and need time to practice. I tried to create a cash flow report from training but I got lost in all the column's and groups of groups that needed to be created. I also wish the report would display on screen when running and not only in edit mode.

Easy to use

We have been able to streamline and sync the accounting records and processes of several sister organizations to since we began to use Sage Intacct. This has enabled comparison of financial records, effective communication within the accounting software and consistency among several organizations.

Pros

The layout and organization of the software is easy to use.

Cons

Custom reports take a long time to build. It takes a while to get all the Account Groups set up.

customizable and user friendly

Pros

They allow you to customize your plan according to the size of your organization. Which makes it good value for money
Analytics allows you to easily analyse financial position at any time.
Built in automatic tax calculations, payslip creation.
Easy and always up-to-date HR records.
Software allows for greater internal efficiency. (granted that the employees responsible are trained to capture and input data accurately)

Cons

The initial training on the software can take some time. If your employees do not have prior knowledge of accounting systems, it may prove difficlut to train them on this software.
For consistency it would be better to train your Business bookkeeper/payroll admin or Non profit grants administrator to capture accurately and then train everybody else how to understand and access reports that have been generated.

Transitioned from Sage 50 to Intacct - 1/1/16 Go Live

Pros

There are several things I like best about this product and vendor:

Product:
1) Cloud service is nice - you can access the product from any location and we have not experienced any down time to date
2) Automatic Allocations allow us to allocate invoices and journal entries upon entry instead of waiting until the end of the month
3) Reports are easy to write and very versatile
4) Dimensional tracking allows you to track more than just an account number for each transaction line item. Reports on dimensions are also great.


Vendor:
1) Support is very responsive - it is extremely easy to open a support case and have an issue resolved in the same day.

Cons

I wish the general ledger reporting was more streamlined. Since we are allocating many of our invoices to multiple dimensions as they are entered, the GL shows multiple lines for each AP invoice. It would be nice if you could summarize by GL account while still allocating to different dimensions, but you cannot. This results in a much longer GL report, but we have adapted by creating additional reports to use in place of the standard GL reports.